Country Inn & Suites by Radisson, Tyler University Area

Hotels
•
Country Inn & Suites by Radisson Americas
8 (539 reviews)
2421 East Southeast Loop 323 , Tyler , us
+1 903-566-0600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable bed
Good breakfast
Cons:
Poor customer service
Low water pressure

Categories

Cleanliness
7.5
Mixed feelings about cleanliness with mentions of water pressure and some broken amenities.
Service
8.5
Staff was described as professional and courteous, ensuring a generally positive sentiment.
Location
8
Location was a bit out of the way but easy to access.
Room Quality
8.5
Rooms were often described as comfortable and clean.
Amenities
7.5
Issues with pool cleanliness and broken items impacted the perception of amenities.
Value for Money
8
Reasonable pricing mentioned positively, but with some concerns about specific amenities.
Food and Beverage
8
Positive comments about breakfast variety and quality.
Overall Experience
8
General satisfaction with the stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:04

Property Description

Luxurious Amenities
Indulge in the indoor pool, hot tub, and fitness center for a relaxing stay. Each room is equipped with a DVD player, flat-screen TV, and video games for your entertainment.

Convenient Facilities
Experience the convenience of a microwave, fridge, and coffee-making facilities in every room. Stay connected with free Wi-Fi and enjoy the vibrant red wall decor.

Delicious Dining Options
Start your day right with a complimentary continental breakfast featuring mouthwatering cinnamon rolls. Need a quick snack? Visit our on-site convenience store for your cravings.

Book now to experience the perfect blend of comfort and convenience at Holiday Inn Express Tyler South.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYR

Location

Guest Reviews

8
Based on 539 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8
Room Quality: 8.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
S
Shatoya • couple • us
10
2026-08-16 • via Nuitee
S
Shatoya • couple • us
10
2026-08-16 • via Nuitee
S
Shatoya • couple • us
10
2026-08-16 • via Nuitee
J
jasmine • solo_traveller • us
6
Expectation for this place but their pool and jacuzzi was out of order which I needfor medical
Pros:

N/a

Cons:

My room wasn't clean as well as front desk was not available no one was never sitting there and when you called them it would take them a long time to answer the phone

2026-08-02 • via Nuitee
S
Shannon • solo_traveller • us
6
Pros:

The bed was comfy

Cons:

The pool wasn't working it had an old jacuzzi tub I was expecting a real new soaking tub like I saw in the picture and there was stuff on the bottom of the curtains

2026-07-25 • via Nuitee
J
Jonathan • couple • us
8
2026-07-22 • via Nuitee
H
Hughes • solo_traveller • us
9
2026-07-15 • via Nuitee
S
Shantranic • couple • us
10
I do like staying at this hotel
Pros:

It was very clean

Cons:

I did not like the breakfast food

2026-06-18 • via Nuitee
K
Kirsten • couple • us
7
It was worth the stay.
Pros:

Staff
Breakfast choices
Clean room
Pillows

Cons:

No pool
No TV channel guide

2026-06-16 • via Nuitee
K
kimberly • family_with_children • us
1
I cancelled due to not being notified and staff could care less about assisting me.
Pros:

Nothing

Cons:

We booked when the building was Holiday inn 2 months prior to our stay and was not informed it changed. We were told by staff they didn’t have any of our info which I find hard to believe.

2026-05-07 • via Nuitee
S
Stanley • couple • us
10
2026-05-07 • via Nuitee
H
Henrik • solo_traveller • no
8
Hotellet svarte helt til forventningene
Pros:

Absolutt bra

Cons:

Egentlig ingenting

2026-05-04 • via Nuitee
D
demedeiros • solo_traveller • us
5
Pros:

The proximity of the university area.

Cons:

I've booked Holiday Inn, but it was sold to Country Inn, and the reservation/information transferred. The building was very old and under construction. The breakfast was very poor with everything in packages and small containers. Very disappointing.

2026-05-04 • via Nuitee
K
KIM • couple • us
4
Booking’s listing is misleading for such a “sketch” hotel!
Pros:

The front desk clerk that checked us in was nice, yet a little frazzled, so she didn’t appear very professional.

Cons:

Our six-year old grandson put it bluntly: “This place is a lil sketch!” (ie. sketchy) First appearance/impression:
*A temp sign over the obvious “stain” from the former hotel sign is what greeted us as we entered the hotel parking lot
*broken tiles in our bathroom
*no continental breakfast as advertised (although folks who’d stayed at the hotel before said that there is never a continental breakfast)
*swimming pool was down/broken (again, folks who’d stayed there previously said the pool & a couple of exterior doors are always broken)

2026-05-03 • via Nuitee
D
Debra • solo_traveller • us
8
2026-04-21 • via Nuitee
D
Deborah • solo_traveller • us
5
2026-03-27 • via Nuitee
H
Herren • family_with_children • us
10
Pros:

Great room,the staff was friendly,and the breakfast was great with a wide assortment of options

Cons:

Nothing

2026-03-27 • via Nuitee
S
Saketha • family_with_children • us
10
Pros:

I love staying at this location. The beds were comfortable and I enjoyed all the amenities. The breakfast was delicious and I plan to come back one day to visit Tyler

Cons:

N.A

2026-03-26 • via Nuitee
S
Shannon • family_with_children • us
10
2026-03-23 • via Nuitee
C
Chaska • family_with_children • us
9
2026-03-23 • via Nuitee