Extended Stay America Suites - Detroit - Novi - Orchard Hill Place

Hotels
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Extended Stay America Suites
7.4 (242 reviews)
39640 Orchard Hill Place , Northville , us
+1 248-305-9955

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Convenient location
Cons:
Limited amenities
Inconsistent room quality
Breakfast options lacking

Categories

Cleanliness
7.65
Several reviews mentioned the hotel was clean, but there were also mentions of issues affecting cleanliness.
Service
8.65
Many reviews praised the staff as friendly and helpful, contributing positively to the experience.
Location
8.65
Positive mentions of the convenient location and nearby attractions.
Room Quality
6.65
Some complaints regarding the room's size and amenities indicated a lower score.
Amenities
6.65
Critiques on the lack of basic amenities and insufficient breakfast options.
Value for Money
7.15
Mixed opinions based on the overall quality versus the price paid.
Food and Beverage
6.15
Reviews highlighted a lack of variety and quality in the provided breakfast.
Overall Experience
7.65
Overall experiences were varied, but many guests expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:55

Property Description

Fully Equipped Kitchen in Every Room

Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Detroit - Novi. Cook your own meals just like at home with a stove top, microwave, and fridge provided.

Complimentary Grab-and-Go Breakfast

Start your day right with a free Grab-and-Go breakfast offering a selection of coffee, hot cereal, breakfast bars, and pastries. Perfect for guests on the go or those looking for a quick and easy meal.

Convenient Amenities and Nearby Attractions

Enjoy free WiFi, 24-hour front desk service, laundry facilities, and more during your stay. Explore nearby attractions like the Main Street Business District and Suburban Showplace, all within close proximity to the hotel.

Book your stay now at Extended Stay America - Detroit - Novi - Orchard Hill Place for a comfortable and convenient experience.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

7.4
Based on 242 reviews
Cleanliness: 7.65
Service: 8.65
Location: 8.65
Room Quality: 6.65
Amenities: 6.65
Value for Money: 7.15
Food and Beverage: 6.15
Overall Experience: 7.65
M
Matthew • solo_traveller • de
4
2026-08-28 • via Nuitee
M
Michael • solo_traveller • de
10
2026-08-10 • via Nuitee
J
Jon • couple • us
7
Adequate but not interested in repeat visit to that room anyway.
Pros:

Easy access location but screened from highway. Comfortable beds.

Cons:

Spartan appointments. No hooks for towels or toiletries bags, jackets. Well worn furniture. Tv in awkward location. Only one chair for sitting at the table

2026-07-20 • via Nuitee
M
Mary • family_with_children • us
2
Disappointing
Pros:

Nothing . Very disappointing

Cons:

The room appeared to have significant cleanliness and maintenance issues. Dust was visible on multiple surfaces, including the counters and nightstands, and cleaning wipes used on those areas came away black. The carpet also appeared to need vacuuming.

The refrigerator was dirty inside and out, with food residue on the shelves and handles. The room did not include a microwave or coffee maker.

Several fixtures were not functioning properly. The shower handle was also broken, and the toilet paper holder had detached from the wall, leaving the toilet paper roll on top of the toilet until it was repaired.

Overall, the room was in poor condition and showed signs of inadequate cleaning and maintenance.

2026-06-29 • via Nuitee
R
Rucker • solo_traveller • us
8
Honest
Pros:

Convenience. Initially the staff. Two of my favorites were let go.

Cons:

The unprofessional behavior of one individual who was not able conduct business with a sense of integrity

2026-06-22 • via Nuitee
R
Rucker • solo_traveller • us
8
2026-06-22 • via Nuitee
M
Ming • solo_traveller • cn
9
Pros:

早餐很美味

Cons:

网络速度较慢

2026-06-21 • via Nuitee
D
David • family_with_children • us
7
The phone people tried to steal about $50 from us.
Pros:

The breakfast was poor

Cons:

something other than blueberry muffins would have been nice. We had to go to Wendys for breakfast. The stay would have been much more enjoyable if we had not had to put up with the phone operators. We were told we would have to pay about $250 for the 2 rooms when booking.com was offering the 2 rooms for a little under $200. Why not give people calling in the same rate as booking.com and keep all of the money yourselves?

2026-06-07 • via Nuitee
D
denisee204 • solo_traveller • us
6
Pros:

They gave me a new room ASAP after the first was so bad.

Cons:

They booked a room that was in disrepair in the first place.

2026-06-06 • via Nuitee
N
Noorul • extended_group • us
7
Pros:

Out looking

Cons:

Receptionist

2026-03-23 • via Nuitee
D
Deonna • couple • us
10
Pros:

Everything was great I love this place

2026-02-25 • via Nuitee
D
Deonna • couple • us
7
Pros:

I love this hotel real quiet and affordable

Cons:

Sometimes when I come the room will be dirty still and would have to switch rooms

2026-02-11 • via Nuitee
D
Deonna • family_with_children • us
10
Eric is amazing
Pros:

Very clean and manageable

Cons:

N/A

2026-01-27 • via Nuitee
D
Deonna • family_with_children • us
10
2026-01-22 • via Nuitee
L
Leanne • family_with_children • us
9
2026-01-20 • via Nuitee
L
Leanne • family_with_children • us
9
We enjoyed our stay.
Pros:

The property was clean and the staff was processional and helpful.

2026-01-20 • via Nuitee
L
Leanne • family_with_children • us
9
2026-01-20 • via Nuitee
T
Teresa • couple • us
7
Lacking in some areas
Pros:

Comfortable, great staff, good location

Cons:

Cheaply breakfast, no “work/computer” station

2026-01-19 • via Nuitee
D
Deonna • family_with_children • us
10
2025-12-31 • via Nuitee
D
Deonna • family_with_children • us
10
Pros:

Everything plus customer service

2025-12-30 • via Nuitee