The Barn Hotel & Spa

Hotels
•
Independent
7.4 (129 reviews)
Toll Bar Road, Grantham, England, NG32 2HT , Grantham , GB
44-1400250909

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good pool area
Spa facilities
Cons:
Dirty rooms
Uninspiring service
Dated decor

Categories

Cleanliness
5.73
Numerous complaints about cleanliness and maintenance issues, such as dirty rooms and unclean surfaces.
Service
7.7
Some positive mentions of friendly staff, although issues were raised about the check-in experience and impersonal service.
Location
7.74
Not specifically mentioned, assumed standard for a hotel of this tier.
Room Quality
6.69
Reports of dated decor and various issues with room quality, such as damaged fixtures.
Amenities
8.72
Positive comments regarding the pool and spa facilities.
Value for Money
6.68
Comments indicate that the price does not reflect the quality of the experience.
Food and Beverage
8.23
Positive feedback about bar food, although breakfast service faced criticism.
Overall Experience
7.7
Mixed experiences overall, with strong criticisms but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:09

Property Description

Spa Retreat for Relaxation
Indulge in massages, body treatments, and more at the spa. Unwind in the health club, indoor pool, or spa tub for a truly rejuvenating experience.

Deluxe Amenities and Services
Enjoy complimentary Wi-Fi, concierge services, and a hair salon. Dine at the on-site restaurant with a bar/lounge, or opt for room service. Don't miss the English breakfasts and other conveniences like dry cleaning and free newspapers.

Convenient Location and Events Space
Situated near attractions like St. Wulfram's Church and Wyndham Park, the hotel also offers 10 meeting rooms. With easy access to the airport, The Barn Hotel & Spa, Sure Hotel Collection by BW is your perfect rural getaway.

Important information:

  • Pool access available from 7 AM to 8:30 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HUY

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.4
Based on 129 reviews
Cleanliness: 5.73
Service: 7.7
Location: 7.74
Room Quality: 6.69
Amenities: 8.72
Value for Money: 6.68
Food and Beverage: 8.23
Overall Experience: 7.7
P
Paula • family
6
Pros:

Spacious room. Quiet. Good enough for a quick stopover but old lumpy beds (I had to use a folded up towel to stop the spring digging into my hip!) furniture tired. Bedding flat and heavy. Bathrooms clean and nicely decorated but noisy extractor fan. Staff were very friendly. Breakfast was really nice. I wouldn’t stay again because of the mattresses, but all ther issues were minor.

2025-10-12 • via Nuitee
D
David
6
Pros:

Couldn't have our evening meal in the restaurant because OAP party took priority,should of been told at booking ,took a while for food to arrive in bar, not too pleased to say the least

2025-10-09 • via Nuitee
P
Peter
10
Pros:

Quick and pleasant check in, very professional and friendly.
the room is great, large bathroom with walk in shower, bath and two hand basins. all very clean and fresh.

2025-09-18 • via Nuitee
S
suzanne
8
Pros:

The hotel is lovely, and staff very friendly. The bathroom in my room was lovely and new but the main bedroom was dates, pealing paint and damp water marks.

2025-09-13 • via Nuitee
S
Sam
4
Pros:

We booked and paid in advance apart from the dog which was an additional only payable on arrival. On arrival we were asked to pay in full although we already had and they tried the same on checkout. The room key was continuously faulty and could not get it out room. The room was not clean or wholesome. Plaster falling from the walls, cracks, doors that don’t shut properly. Unclean surfaces and carpet. The spa was poor condition as well, a lot of black mould

2025-09-08 • via Nuitee
D
David
8
Pros:

Good little pool area

2025-09-04 • via Nuitee
V
Verified traveler
8
Pros:

Room was clean, but decor tired. Bed not overly comfortable.

2025-08-11 • via Nuitee
N
Nichola
2
Avoid like the plague, dirty & run down
Pros:

Dirty room, extremely tired hotel, non enthusiastic staff.
Overpriced at £120 per night for something that’s nowhere near worth that
Should have read the copious amounts of 1 star reviews on trip advisor.
Would definitely avoid

2025-08-03 • via Nuitee
V
Verified traveler
6
Pros:

Gym didn’t open until 7am which is way too late for business travellers who need to be in the office.

Neither did breakfast so it was completely packed, I had to share my table with another couple as they would have had no seat.

2025-07-30 • via Nuitee
S
Sara • family
6
Pros:

Check in went ok, informative but nothing personal. Room was a dissapointment - old tissues left by the bed, hair bobbles on desk & cobwebs and spiders in cornere of bathroom. Right hand side lamps by bed didnt work & switch seemed melted somehow - not great when you have a 3yr old. Food in bar nice but was full & only one member of staff on duty. Pool nice. Breakfast could have been better with items being topped up before they ran out (15min wait for any fried eggs). Check out incredibly impersonal - no ask of how stay was or any sort of small talk (i was only one checking out so wasnt as if she was rushed off her feet) just took room number, said bill was settled & a swift goodbye before she headed back in back office.

2025-07-21 • via Nuitee
A
Andy
2
Pros:

The place needs a complete renovation

2025-07-20 • via Nuitee
D
Dominic
8
Pros:

Shower flooded the entire bathroom but other than that very nice, great pool/ spa facilities

2025-07-12 • via Nuitee
D
Dave
10
Pros:

Very good

2025-07-11 • via Nuitee
T
Tracy
10
S
Pros:

Overnight trip to use spa facilities. Highly recommended.

2025-07-07 • via Nuitee
A
A J
8
Convenient
Pros:

Convenient for business, Unfortuneately the bathroom flooded when taking a shower.

2025-07-02 • via Nuitee
H
Helen
8
Great last minute booking
Pros:

Booked last minute for elderly parents. They only had twin rooms left but it was great for my parents. It was ground floor. They tell me the breakfast was very well stocked and very reasonably priced at £10pp when checking in. Great that breakfast time was until 10:30 on Sunday so they could get organised and have a lie in. They enjoyed the bar in the evening, chatting to people and watching the football. Very Happy

2025-07-01 • via Nuitee
R
Richard • partner
4
Pros:

Although breakfast was good, the remaining aspects left a lot to be desired.
In our room the shower was unusable, being overhead only, and, mould all round the lower rim!
Staff not ‘friendly’ at all.
When eating in the bar, the food served was cold.

2025-06-29 • via Nuitee
M
Mark
8
food/breakfast
Pros:

Staff friendly & helpful. Food very good.
Staff seem to struggle at breakfast time because number of guest.
Had a table booked for my wife’s birthday, food very good but my wife’s choice for dessert was not available.
Very disappointed.

2025-06-26 • via Nuitee
C
C E
8
Pros:

Room was warm, light and comfortable and really quiet. Dinner and breakfast were both lovely. Enjoyed the swimming pool and steam room too

2025-06-11 • via Nuitee
I
Ian
6
Pros:

About 2 miles off the A1
Rooms very basic and tired, and I was in a Superior room!
Ok for 1 night business travel given the reasonable price

2025-06-10 • via Nuitee