Holiday Inn Express Hotel & Suites Fisherman's Wharf by IHG

Hotels
•
Holiday Inn Express
8.5 (1732 reviews)
550 North Point Street , San Francisco , US
+1 415-409-4600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent central location (walkable to Pier 39, Fisherman's Wharf, Union Square)
Friendly and helpful staff/concierge
Clean and comfortable rooms
Free breakfast with good items (pancakes, cinnamon rolls) and variety
24-hour coffee/tea in lobby
Convenient for sightseeing and transport
Cons:
Breakfast sometimes basic, busy, or disappointing (coffee quality mentioned)
Rooms can be small with no window views in some cases
Some in-room maintenance issues (USB ports, fridge temperature)
No kettle/drinking water provided in room; disposable cutlery at breakfast
Price perceived as quite expensive by some guests
Towels quality and occasional hallway cigarette smell

Categories

Cleanliness
9
Multiple guests explicitly said the hotel and rooms were clean and rooms were cleaned daily; one comment noted a cigarette smell in a hallway but not in rooms.
Service
9
Staff and concierge repeatedly described as very friendly, helpful and welcoming; one mention that a different staff member felt less friendly, but overall service is a strong positive.
Location
9
Consistently praised as an excellent, central location within walking distance of Fisherman's Wharf, Pier 39 and Union Square; easy access to public transport.
Room Quality
8
Rooms described as comfortable and clean but some negatives: small room size for some, towels not great, minor maintenance issues (USB ports, fridge not very cold) and limited/no window views in some rooms.
Amenities
8.5
Good on-site amenities such as 24-hour coffee/tea in the lobby and a small but adequate gym; lacks some in-room items (no kettle or drinking water) and some guests noted disposable cutlery at breakfast as a negative.
Value for Money
7.5
Mixed—several guests enjoyed the stay and offerings, but at least one explicitly called the price quite expensive, suggesting perceived value is lower than other categories.
Food and Beverage
8
Breakfast is frequently praised (pancakes, cinnamon rolls, good variety) but a number of guests found it basic, busy or disappointing in coffee quality; overall positive but with room for improvement.
Overall Experience
9
Overall stays were described as delightful and comfortable with many guests saying they'd stay again—strong location and friendly staff drove high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Modern Gym and Spacious Rooms
Located just a 4-minute walk from Fisherman’s Wharf, our downtown San Francisco hotel boasts a modern gym and spacious rooms with cable TV, perfect for a comfortable stay.

Convenient Amenities
Enjoy free WiFi, coffee facilities, and an en suite bathroom with complimentary toiletries in our classic Holiday Inn Express Fisherman's Wharf rooms. Plus, take advantage of our on-site computers, fax, and photocopying services in the lobby.

Prime Location
With buses and cable cars stopping just 1 block away, exploring the vibrant city of San Francisco is a breeze. Don't miss the iconic Pier 39, only a 10-minute walk from Holiday Inn Express Fisherman's Wharf.

Book your stay with us now for an unforgettable San Francisco experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Guest Reviews

8.5
Based on 1732 reviews
Cleanliness: 9
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 9
C
Carol • solo_traveller • us
10
Pros:

Location, breakfast, and friendliness and helpfulness of the staff.

2026-10-31 • via Nuitee
N
Naveen Krishna • family_with_children • us
9
2026-10-30 • via Nuitee
A
andreas • solo_traveller • de
8
2026-10-30 • via Nuitee
A
Aaron • family_with_children • us
9
2026-10-29 • via Nuitee
M
Michelle • couple • us
8
Good stay. I Would recommed. View was nice!
Pros:

Location, valet parking , free breakfast. The concierge was very nice and helpful!

2026-10-29 • via Nuitee
R
Ricardo Antonio • family_with_children • pa
10
Pros:

La habitación su desayuno

Cons:

Todo bien

2026-10-29 • via Nuitee
B
Bonnie • family_with_children • us
8
Pros:

This was a great central location for our trip. We were able ro walk to several nearby places, including Fisherman's Wharf for a delicious lunch at Fog Harbor!!! Walked to the bus to take teansit to Chase Center and back. Walked to a Raising Canes and a sushi restaurant. The hotel was clean. Beds and pillow were comfortble. The refrigerator in the room wasnt very cold but ee didnt try to adjust it. Gym is small but has all ya need. Breakfast was very nice. Pancakes were yummy. Cinnamon rolls were soft. Potatoes were really good. Lots of choices. We will stay here again.

Cons:

The USB ports between the beds were pushed in and to the side, so not useable, however we had our wall blocks so we were still able to charge phones by the bed.

2026-10-28 • via Nuitee
R
Ran • family_with_children • us
8
2026-10-28 • via Nuitee
J
James • solo_traveller • za
8
Pros:

Great location. Comfortable room.

Cons:

Breakfast was simple but fine.

2026-10-28 • via Nuitee
G
Györfi • couple • hu
9
2026-10-24 • via Nuitee
G
Güliz • family_with_children • tr
10
Pros:

the location is the great, you can walk in the wharf easily, even you can walk to the Union Square. It has easy acces to the public transportation as well. The hotel is great with a perfect breakfast and 24 hour coffee set up at the lobby.

2026-10-23 • via Nuitee
J
Jordan • family_with_children • us
8
Pros:

The location is perfect for walking to most tourist attractions.

Cons:

The towels were not great.

2026-10-21 • via Nuitee
S
Sarah • family_with_children • us
10
Great stay for families.
Pros:

Perfect location for walking to all the sites.

2026-10-20 • via Nuitee
A
APOSTOLOS • extended_group • gr
8
2026-10-19 • via Nuitee
M
MICHAEL • solo_traveller • us
9
Pros:

Location

2026-10-18 • via Nuitee
M
Maryline • family_with_children • fr
10
Très bien placé et personnel ADORABLE
Pros:

Le personnel était vraiment très agréable. Le thé et café à volonté c’est vraiment super et le fait qu’on puisse laisser nos valises au Check out jusque très tard c’est super

2026-10-18 • via Nuitee
B
Beckett • solo_traveller • gb
8
Comfortable with a good location.
Pros:

Location good.

Cons:

Price. I thought it was quite expensive but may be the norm for the location.
Breakfast was quite basic and very busy.

2026-10-17 • via Nuitee
J
Jennifer • couple • us
10
2026-10-16 • via Nuitee
S
Soyun • solo_traveller • us
8
친절한 직원, 훌륭한 위치
Pros:

데스크에 계신 동양인 직원이 매우 친절했습니다.
그는 제가 체크인전에 짐을 맡길때 인근 지도와 함께 식당 할인쿠폰도 알아서 챙겨주었고 친절하게 안내해주었습니다. 또한 체크인때 데스크에 놓고온 제 신용카드도 찾아서 알려주었습니다.

체크아웃때 감사의 표시를 하고 싶었지만 그분은 저의 작은 선물도 괜찮다며 사양했습니다.
마지막까지 친절하게 대해 주셔서 정말 감사드립니다.

호텔 위치도 아주 좋습니다. 피어 39, 부댕베이커리 등 주요 관광지가 모두 가까이 있습니다.
조식도 좋았습니다.

Cons:

같이 있던 다른 직원은 이분에 비해 친절하다고 느껴지지 않았습니다.

2026-10-13 • via Nuitee
V
Verloka • family_with_children • kr
7
Great Location and Friendly Staff, but Room for Improvement
Pros:

Great location and a clean room. The staff were very friendly, welcoming, and helpful throughout our stay.

Cons:

Breakfast was disappointing, room was small, and there were no rooms with a window view. Coffee was not good, and disposable cutlery was provided at breakfast, which seems contradictory to the hotel’s stated efforts to reduce plastic consumption. There was also no kettle or drinking water in the room. These details made the overall experience less comfortable.

2026-10-13 • via Nuitee