Holiday Inn Express Hotel & Suites Fisherman's Wharf by IHG

Hotels
•
Holiday Inn Express
8.5 (1974 reviews)
550 North Point Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
High parking costs
Maintenance issues in rooms
Limited breakfast variety

Categories

Cleanliness
7.71
Some rooms had visible dust and mold, leading to a lower score.
Service
9.18
Staff were friendly and check-ins were smooth, apart from some issues at check-in.
Location
9.72
Excellent location; easy access to main attractions.
Room Quality
8.17
Rooms were larger than expected but had maintenance issues.
Amenities
8.2
Decent amenities but missing promised features like a microwave.
Value for Money
7.66
High costs for parking; overall value is somewhat questionable.
Food and Beverage
8.71
Good quality breakfast but limited variety.
Overall Experience
8.68
A generally positive stay with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:11

Property Description

Modern Gym and Spacious Rooms
Located just a 4-minute walk from Fisherman’s Wharf, our downtown San Francisco hotel boasts a modern gym and spacious rooms with cable TV, perfect for a comfortable stay.

Convenient Amenities
Enjoy free WiFi, coffee facilities, and an en suite bathroom with complimentary toiletries in our classic Holiday Inn Express Fisherman's Wharf rooms. Plus, take advantage of our on-site computers, fax, and photocopying services in the lobby.

Prime Location
With buses and cable cars stopping just 1 block away, exploring the vibrant city of San Francisco is a breeze. Don't miss the iconic Pier 39, only a 10-minute walk from Holiday Inn Express Fisherman's Wharf.

Book your stay with us now for an unforgettable San Francisco experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.5
Based on 1974 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.72
Room Quality: 8.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.68
L
Lori • family_with_children • us
9
Holiday Inn Express is in a very convenient location, with large, clean rooms and an excellent breakfast.
Pros:

Holiday Inn Express Fisherman’s wharf was in a great location, in easy walking distance to Pier 39 and Ghirardelli Square. Our room was very spacious and had a nice view of the city. Breakfast was delicious, and the staff were friendly. I also felt like this was a safe area.

Cons:

It was a bit more than we usually budget for hotels traveling as a family of 5, but most of the hotels in San Francisco are expensive.

2026-07-04 • via Nuitee
L
Linda • couple • us
10
2026-07-03 • via Nuitee
L
Laura • solo_traveller • us
8
Room was clean and a good size but I will be looking for a hotel with a cheaper parking rate for future visits.
Pros:

It was clean and close to Fisherman’s Wharf.

Cons:

Parking rate is insane!

2026-07-03 • via Nuitee
F
Fabiano • family_with_children • it
7
Pros:

Posizione perfetta

2026-07-03 • via Nuitee
B
Benitez • family_with_children • py
8
Buen lugar, estacionamiento caro.
Pros:

Buena ubicación, cerca de Fisherman's Wharf. Buen desayuno.

Cons:

Estacionamiento medio caro, pero tiene mejores ofertas a pocas cuadras.

2026-07-01 • via Nuitee
B
Bayaraa • extended_group • mn
10
2026-07-01 • via Nuitee
N
NandiNabarun • Family • Sydney, New South Wales
8
Good stay near Fisherman’s Wharf
Pros:

We were in SF for the WC soccer, the city was quite full of tourists including the hotel. The atmosphere was quite lively, soccer matches on tv and the whole city was in euphoria. The hotel presented a mini Aussie vibe, with specs of Paraguay supporters.

The location is great if you are in SF for work or holidays, it’s bang on the Fisherman’s Wharf, walking distance to local attractions like the Piers and restaurants. But it’s quite far from the Levis stadium in Santa Clara, normally around 1-1.5 hours by uber, but took us 3 hours on match day. Even the DFW airport was a little over 60 mins. Saying that, every commute in Bay Area was over 60 mins, that’s SF for you.

We stayed for 4 nights in a King Room. The rooms were slightly small, with typically Holiday Inn Express decor. The room was clean and well maintained. The bed were quite big and comfortable, we had asked for a roll on extra bed, it had a thin mattress but we couldn’t complain. The staff specially Chris were very attentive, always smiling and helpful. It was a pleasure interacting with them. The breakfast was good, though limited in number of items. It always overflowed with people, very hard to find a table to yourself if you go after 7:30am. The 4 days we stayed, we had scrambled eggs, potato bites every day and one protein kept changing, along with the staple thoroughfare like bread, oats, coffee/tea and waffles. They served cinnamon rolls, which we loved. Overall not bad, we enjoyed it but got bored with a couple of days.

Only thing I would genuinely recommend is to provide either an electric kettle or a microwave in the room. It’s actually standard on all Holiday Inns, was surprised and highly inconvenienced without one or the other.

A good stay, would stay again only if the room is provided either with an Electric kettle or microwave.

2026-06-30 • via Tripadvisor
W
Ward • solo_traveller • us
10
2026-06-30 • via Nuitee
N
Nabarun • couple • au
8
A good hotel near Fisherman’s Wharf
Pros:

We were in SF for the WC soccer, the city was quite full of tourists including the hotel. The atmosphere was quite lively, soccer matches on tv and the whole city was in euphoria. The hotel presented a mini Aussie vibe, with specs of Paraguay supporters.

The location is great if you are in SF for work or holidays, it’s bang on the Fisherman’s Wharf, walking distance to local attractions like the Piers and restaurants. But it’s quite far from the Levis stadium in Santa Clara, normally around 1-1.5 hours by uber, but took us 3 hours on match day. Even the DFW airport was a little over 60 mins. Saying that, every commute in Bay Area was over 60 mins, that’s SF for you.

We stayed for 4 nights in a King Room. The rooms were slightly small, with typically Holiday Inn Express decor. The room was clean and well maintained. The bed were quite big and comfortable, we had asked for a roll on extra bed, it had a thin mattress but we couldn’t complain. The staff specially Chris were very attentive, always smiling and helpful. It was a pleasure interacting with them. The breakfast was good, though limited in number of items. It always overflowed with people, very hard to find a table to yourself if you go after 7:30am. The 4 days we stayed, we had scrambled eggs, potato bites every day and one protein kept changing, along with the staple thoroughfare like bread, oats, coffee/tea and waffles. They served cinnamon rolls, which we loved. Overall not bad, we enjoyed it but got bored with a couple of days.

Cons:

I would genuinely recommend is to provide either an electric kettle or a microwave in the room. It’s actually standard on all Holiday Inns, was surprised and highly inconvenienced without one or the other.

2026-06-30 • via Nuitee
D
Diego • solo_traveller • us
9
2026-06-29 • via Nuitee
N
Nadja • solo_traveller • us
7
2026-06-28 • via Nuitee
L
Luciano • solo_traveller • py
6
2026-06-27 • via Nuitee
H
Holger • extended_group • de
8
2026-06-26 • via Nuitee
D
Dimitrios • couple • gb
7
Decent stay in San Francisco
Pros:

Spacious room at a good location for first time visitors in SF. Room was clean with daily housekeeping.

Cons:

Facilities were slightly old. Breakfast not great.

2026-06-21 • via Nuitee
R
Robyn • couple • us
10
2026-06-19 • via Nuitee
W
Wei Ta • solo_traveller • us
1
Felt Unwelcome From the Moment I Checked In
Pros:

The location, that is all.

Cons:

Not sure if this is the norm, but paying almost $800 a night for a hotel and not getting basic amenities such as a toothbrush, toothpaste, or even complimentary bottled water came as a complete shock to me.

I travel regularly and have stayed in hotels across different countries around the world. Never did I expect this level of service from a hotel at this price point. Imagine checking into a hotel and being told drinks are not provided. I called the front desk and the lady on the phone told me, "Drinks are only provided for IHG members."

I was surprised to hear that, but fortunately, and quite coincidentally, yours truly happens to be a premium IHG member. So I informed her that I was indeed an IHG member. She then told me to head down to the front desk to collect my complimentary drinks.

When I arrived at the front desk, I spoke to a rude f*t lady with long dark hair and told her I was there to collect my complimentary drinks. Without asking any questions or checking anything, she immediately reprimanded me and said drinks were not provided, that I could use the water cooler if I was thirsty, and that there was a vending machine upstairs. At that point, I had to explain that I had literally just been told by the front desk to come down because I was entitled to complimentary drinks as an IHG member. Without saying a single word, she turned around, walked into the back room, grabbed two bottles, came back, and slammed them down in front of me.

What the f***?

Throughout my trip in the United States, I experienced instances that made me feel unwelcome as a Singaporean Chinese visitor, and this interaction certainly did not help. Whether it was racism or not, I cannot say for certain, but I definitely felt I was treated differently from other guests.

No toothpaste. No toothbrush. No complimentary water unless you specifically ask and happen to have the right membership status.

Yup, that's this hotel for you.

2026-06-19 • via Nuitee
G
Gerry • family_with_children • us
9
2026-06-18 • via Nuitee
J
juan fuente carral • family_with_children • es
7
2026-06-18 • via Nuitee
Y
Yan • extended_group • us
8
2026-06-16 • via Nuitee
M
MELISSA • family_with_children • us
5
2026-06-15 • via Nuitee