Baymont by Wyndham Marshalltown

Hotels
•
Baymont Inn & Suites
7.2 (160 reviews)
115 Iowa Avenue West , Marshalltown , US
+1 641-752-4844

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location / convenient
Clean, well-maintained pool
Plenty of hot water
Spacious rooms
Good, hot coffee
Cons:
Impersonal kiosk-only check-in; lack of visible desk staff
Cleanliness problems (dirty pillow, bathroom dirt, unpleasant odor)
Breakfast issues: limited items, cold food, messy area
Maintenance issues (AC not cooling, clogged toilets, lights/exhaust fan not working, hole in screen)
Perceived poor value / unexpected rate increases
Cigarette smell in some rooms

Categories

Cleanliness
4.5
Multiple comments about unpleasant odors, a dirty pillow, bathroom corners with built-up dirt and an unclean bathroom floor; breakfast area described as messy — overall cleanliness rated below average.
Service
6
Frequent complaints about kiosk-only check-in, many guests never saw a desk clerk and found check-in impersonal; a front-desk staff member was noted as hard to understand. Service is lacking but not entirely absent.
Location
9.5
Multiple reviewers cited the location as a strong positive and convenient; one noted it was farther from restaurants but overall location was consistently praised.
Room Quality
8
Beds frequently described as extremely comfortable and rooms as spacious with good hot water, but there were recurring maintenance issues (AC not working well, clogged toilets, cigarette smell, hole in screen) that reduce the score.
Amenities
9
Pool received strong positive mentions (clean, not over-chlorinated), pillows and hot water praised; overall amenities are a strong point despite check-in process being impersonal.
Value for Money
6
Several guests felt rates were high (one cited being charged much more for the same weekend) and said the stay was not worth the price, though some aspects (beds, pool) add value.
Food and Beverage
6
Breakfast received mixed-to-negative feedback: limited items, missing sausage, cold/tepid eggs and omelets, messy service area; coffee was noted as good and hot, which offsets some complaints.
Overall Experience
8.6
A mixed experience: strong positives (comfortable beds, pool, hot water, convenient location) tempered by impersonal kiosk check-in, cleanliness and maintenance issues and breakfast problems. Overall slightly above average because of key positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Spa and Wellness Centre
Experience ultimate relaxation at Baymont by Wyndham Marshalltown with our top-notch spa and wellness center. Unwind and rejuvenate during your stay with us.

Indoor Pool and 24-Hour Front Desk
Take a dip in our inviting indoor pool or seek assistance anytime with our round-the-clock front desk service. We're here to ensure your comfort and convenience throughout your visit.

Modern Rooms with Free WiFi
Enjoy a comfortable stay in our modern rooms equipped with all the essentials, including free toiletries, a TV, air conditioning, and complimentary WiFi. Some rooms even boast a cozy seating area for added relaxation.

Book your stay at Baymont by Wyndham Marshalltown now and indulge in a perfect blend of comfort and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Guest Reviews

7.2
Based on 160 reviews
Cleanliness: 4.5
Service: 6
Location: 9.5
Room Quality: 8
Amenities: 9
Value for Money: 6
Food and Beverage: 6
Overall Experience: 8.6
G
Grimm • family_with_children • us
10
Pros:

Bed tv channels

Cons:

Not much to choose for breakfast stuff was like rubber half the lights in room didn't work and the exhaust fan in bathroom didn't work either

2026-10-26 • via Nuitee
L
LISA • family_with_children • us
9
Pros:

Location

2026-10-25 • via Nuitee
M
Michael • solo_traveller • us
4
2026-10-15 • via Nuitee
T
Tony • solo_traveller • us
4
Kiosk is terrible to check in
Cons:

never saw a desk clerk, checked in via kiosk, toilet didnt flush properly, nobody to talk to

2026-10-14 • via Nuitee
R
Renita • solo_traveller • us
9
Pros:

Very convenient. Lots of hot water. Beds were extremely comfortable.

Cons:

Hole in the screen. Built up dirt in the corners of the bathroom.

2026-10-07 • via Nuitee
J
Jerry • couple • us
7
Will not book through booking.com again. Hotel did not have our reservation even though I had confirmation info. Took a
Pros:

Good location but far from restaurants

Cons:

The hotel is showing wear and needs updating. Bathroom floor not very clean.
Front desk person was very hard to understand.

2026-08-12 • via Nuitee
G
Gail • couple • us
5
Not Impressed.
Pros:

The room was fairly clean and comfortable.

Cons:

We were charged $177.00 more for the weekend we stayed than what the charge would have been one week later. There was a shortage of rooms in the area but this was exorbitant. We had to check in virtually - very impersonal and unwelcoming. There was an unpleasant odor in the room. Housekeeping sprayed Lysol but odor was still underlying. There was a dirty pillow in the room. The desk was wobbly. We came for breakfast at 8:40. There was no sausage, three pieces of bacon and one omelet. The breakfast area was messy. There was no one available to speak to about either issue. All in all, it was a disappointing stay. For the quality price we paid, we expected a quality product.

2026-08-12 • via Nuitee
S
Stephanie • family_with_children • us
8
2026-08-11 • via Nuitee
B
Boland • family_with_children • us
5
2026-07-20 • via Nuitee
S
Stephen • solo_traveller • us
8
2026-07-18 • via Nuitee
A
Amber • solo_traveller • us
10
Pros:

The pool was great. It was clean but not over chlorinated.

Cons:

Nothing.

2026-07-15 • via Nuitee
J
Jason • solo_traveller • us
2
Pros:

The room was big

Cons:

I paid 173 usd and the room smelled like cigarettes the ac did not work very well and the toilet was clogged not worth the money this time

2026-07-14 • via Nuitee
F
Fran • solo_traveller • us
9
I would stay again. It was a nice hotel.
Pros:

The location for breakfast was fine. Breakfast itself was ok; it could have been warmer (the eggs were barely warm); the coffee was good and hot

Cons:

The little egg/cheese omelets were cold. I had never used a check in at a kiosk before & it was weird not having a person at the hotel. I never saw any staff person until the next morning.

2026-06-29 • via Nuitee
A
Athena • couple • us
8
Nicev
Pros:

Pool and pillows

Cons:

Our toilet wouldn't flush

2026-06-25 • via Nuitee
K
Kristin • couple • us
6
Pros:

Hot water for shower was great.

Cons:

I didn’t know that I would not have an actual person to check me in.
Air conditioner in rm was not turned on when we arrived so it took a bit to cool the room down.

2026-06-20 • via Nuitee
L
Leo • solo_traveller • us
9
2026-06-15 • via Nuitee
M
madsen • couple • us
6
not the best
Pros:

I did not
try the breakfast ate
eat a resturant in town

Cons:

not need handicap room not handicaped and and unable to shower could not use the tv complicates

2026-05-17 • via Nuitee
M
Molly • solo_traveller • us
10
2026-05-02 • via Nuitee
S
Sara • couple • us
10
2026-04-19 • via Nuitee
J
Jodi • family_with_children • us
5
Decent price
Pros:

The 2 staff we interacted with were friendly. It was easy to find, plenty of parking. Breakfast was decent although limited quantities out for hot items. Price was decent. Nice shampoo, conditioner and body wash in shower.

Cons:

When we checked in there was no actual person, it was a kiosk with person live from New York. He was very friendly but the kiosk was annoying and a bit confusing. We were tired after driving 5 hours and just wanted to check in and go to bed. The toilet leaked. Lamps only had 1 bulb and the one lamp didnt work until I jiggled the cord.

2026-04-11 • via Nuitee