Sunvivia by Fiesta Americana Mazatlán

Hotels
8.6 (318 reviews)
Avenida Camaron Sabalo 6291 , Mazatlán , mx

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Great location
Cons:
Cleanliness issues
Construction noise
Pests in the room

Categories

Cleanliness
8.06
There were some cleanliness concerns including mentions of pests.
Service
9.03
Staff was consistently described as friendly and helpful.
Location
9.07
Centrally located and convenient for guests.
Room Quality
8.52
Rooms were generally described as clean and comfortable, but with minor issues.
Amenities
8.05
Some areas were under construction impacting available amenities.
Value for Money
8.51
Overall good value considering service and location.
Food and Beverage
9.06
Food offerings were highly praised by multiple guests.
Overall Experience
8.53
A pleasant stay overall with specific points for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:30

Property Description

Luxurious Beachfront Paradise

Escape to the tropical oasis of The Inn at Mazatlan, nestled next to Mazatlán Beach. Indulge in a rejuvenating spa treatment, stay active in the well-equipped gym, and lounge by the expansive outdoor pool complete with a soothing waterfall and hot tub.

Oceanfront Dining and Relaxation

Savor the flavors of the region at Papagayo Oceanfront Restaurant & Cantina, where fresh local ingredients shine in every dish. Unwind on the poolside terrace while taking in breathtaking views of the sea. Free WiFi in the restaurant ensures you can stay connected while enjoying your meal.

Spacious Rooms with Spectacular Views

Each room at the Inn at Mazatlan boasts a large terrace overlooking the ocean, offering a perfect spot to unwind. Enjoy modern amenities like cable TV, a mini fridge, and a coffee maker. For extra comfort, opt for a suite with a kitchenette and living area.

Experience the ultimate beach getaway at The Inn at Mazatlan - book your stay now for a truly unforgettable vacation!

Important information:

Please note if you are not the card holder, in order to guarantee the reservation, the hotel requires a copy of the credit card used and a copy of the card holder's ID with a signature. You will also need a letter of authorization from the cardholder, in order to charge the first night of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MZT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs MXN 50 per day.

Location

Guest Reviews

8.6
Based on 318 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 8.53
G
Grisel family_with_children mx
9
descanso
Pros:

Todo en gener está bien, considero falta más atención en el servicio de alimentos o bebidas en el área de piscina.... en general bien

Cons:

lamentablemente en nuestra habitación nos salío una cucaracha eso es realmente desagredable

2026-01-19 via Nuitee
E
Enric couple es
7
2026-01-03 via Nuitee
R
Robert couple us
8
2026-01-02 via Nuitee
C
Claudia extended_group us
10
I Love it
2025-12-31 via Nuitee
A
Adriana family_with_children mx
9
Pros:

Todas las instalaciones muy limpias y el personal muy amable

2025-12-30 via Nuitee
O
Ofelia family_with_children mx
9
Pros:

Todo

2025-12-29 via Nuitee
T
Teresa couple us
10
Will stay again
Pros:

It’s centrally located. Great services and personnel. Breakfast & brunch is wonderful.

Cons:

Nothing except they are transitioning to another name under Sunvivia

2025-12-28 via Nuitee
A
ARTURO GUADALUPE family_with_children mx
10
muy agradable
Pros:

el servicio en general todo estuvo super bien muchas gracias

Cons:

que no habia television con app como youtubr netflix

2025-11-24 via Nuitee
R
Robert couple us
8
We are coming back in one week for another 5 nights at The Inn
Pros:

The location is perfect for our needs. The staff was outstanding throughout

Cons:

The construction noise was very intrusive into our room all day. Housekeeping came late in the day, after we had already finished many of our daily needs, and then wanted to rest. They were extremely polite and helpful at all times, with a smile - so this is just a comment - not meant to reflect on their care and quality of service, just simply timing

2025-11-23 via Nuitee
A
Antonio couple us
9
2025-11-22 via Nuitee
A
Antonio family_with_children us
9
2025-11-22 via Nuitee
K
Karen extended_group us
8
2025-10-26 via Nuitee
C
Curious285787 NONE
8
very nice staff excelent view
Pros:

staff very nice. all the restaurants but 1 were under construction. staff was always very helpful. it would have been better if we had at least 1 other restaurant to go to.

2025-10-19 via Tripadvisor
N
NESTOR family_with_children
10
Pros:

Great ocean view

2025-09-22 via Nuitee
Y
Yair family_with_children mx
8
2025-09-18 via Nuitee
V
Vazquez family_with_children mx
10
Pros:

Todo esta bien 👍

2025-09-16 via Nuitee
C
Cesar Emmanuel family_with_children mx
10
2025-09-16 via Nuitee
P
Pedro family_with_children mx
10
2025-09-16 via Nuitee
D
DIANA family_with_children mx
8
Bonita estancia en Mazatlan
Pros:

Me gusta mucho la atención del personal, son muy amables desde recepción hasta bellboys, camareras, meseros, etc. Me encanta que esta el hotel ubicado frente a la playa. Comimos un día en el restaurante del hotel y esta super rico, recomiendo comer el restaurante.

Cons:

La habitación tenía algunos detalles, la manija de una puerta se vino y nunca lo arreglaron. También se nos cerró una puerta y se tardaron en ir en ayudarnos a abrirla.

2025-09-15 via Nuitee
T
Tlapale Santos couple mx
10
Pros:

Todo

2025-09-08 via Nuitee