Holiday Inn Express Hotel & Suites Cincinnati-Blue Ash by IHG

Hotels
•
Holiday Inn Express
7.8 (155 reviews)
4660 Creek Road , Cincinnati , US
+1 513-985-9035

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and attentive manager
Great/convient location and proximity to attractions
Clean and updated rooms for many guests
Comfortable beds and restful stays
Decent breakfast selection reported by some
Cons:
Inconsistent cleanliness (hallways, stairwells; reports of blood-stained cloth and mold)
Multiple broken/out-of-service amenities (pool, treadmill, laundry, ice machine, pancake machine, communal fridge)
Maintenance issues in rooms (broken blinds, microwave, outdated TVs)
Breakfast items sometimes burnt or empty
Perceived value issues by some guests (price vs. condition)

Categories

Cleanliness
6
Mixed reports: some guests said rooms were clean, but multiple strong complaints about dirty stairwells/hallways, a blood-stained washcloth and black mold in a shower indicate inconsistent housekeeping and serious lapses.
Service
9.8
Consistently positive: multiple mentions of friendly, helpful staff and a hands-on manager refilling breakfast and manning the desk, though one guest reported unprofessional behavior in a specific incident.
Location
9.6
Frequently praised: several guests highlighted the convenient proximity to destinations and attractions.
Room Quality
7.6
Generally decent: many guests reported clean, comfortable, updated rooms and comfy beds; some noted broken blinds, microwaves and outdated TVs, so quality is uneven.
Amenities
6.4
Problematic: numerous reports of out-of-service or broken equipment (pool, treadmill, laundry, ice machine, pancake machine, communal fridge) reduced perceived amenity value.
Value for Money
7
Mixed perceptions: some felt it was good for the price, while others felt it was overpriced given maintenance and amenity issues.
Food and Beverage
7.8
Mixed but acceptable: several guests appreciated the breakfast selection and one praised it highly, while others reported burnt eggs, dark biscuits, and empty stations at times.
Overall Experience
8.2
Overall comfortable and restful for many with notably friendly staff and good location, but maintenance, inconsistent cleanliness and amenity outages detracted from some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Modern Amenities
Experience comfort and convenience with a 32-inch flat-screen TV in each room, a 24-hour gym, and complimentary Wi-Fi throughout the property.

Delicious Dining
Start your day right with a hot breakfast buffet featuring sausage, eggs, and cinnamon rolls. Enjoy the convenience of in-room microwave and refrigerator for snacks anytime.

Relaxation and Recreation
Unwind at the indoor pool or stay productive at the business center with printer access. Take advantage of laundry services and explore nearby attractions like the Cincinnati Zoo.

Book your stay at Holiday Inn Express Hotel & Suites Cincinnati Blue Ash for a perfect blend of relaxation and adventure.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

7.8
Based on 155 reviews
Cleanliness: 6
Service: 9.8
Location: 9.6
Room Quality: 7.6
Amenities: 6.4
Value for Money: 7
Food and Beverage: 7.8
Overall Experience: 8.2
G
Ginger • couple • us
9
Great location, friendly staff.
Pros:

The manager was friendly and was working double duties, refilling breakfast station and front desk. Kudos to him!

Cons:

The stairwells could have been cleaner. They smelled like stinky cheese.

2026-10-18 • via Nuitee
S
Shane • family_with_children • us
3
Cons:

You only have 1 ice machine that I had to go on a vision quest to find, old tvs that are severely outdated. Not to mention the halways look like they haven't been swept or cleaned in a century. I could've stayed at a nicer place for half the price. I really think the reviews are fake. Should be 3-4 stars not 8.

2026-10-17 • via Nuitee
D
David • extended_group • us
8
Clean hotel, friendly staff
Pros:

The property was clean, room was quiet, not much noise from hallway or air conditioner. Staff were very friendly.

Cons:

Breakfast was overdone. They had small individual cheese omlettes and the edge were burnt. Biscuits were on the dark side and I had to dig through the sausage links to find a few that were not dark and wrinkled. Sad as they had a nice selection compared to many hotels I’ve stayed at.

2026-10-09 • via Nuitee
K
Kimberly • solo_traveller • us
9
The staff was very helpful. The room was clean and updated
Pros:

Clean and updated

Cons:

A little more expensive than I expected

2026-10-08 • via Nuitee
A
Alonzo • solo_traveller • us
10
2026-09-01 • via Nuitee
S
Steven • couple • us
9
2026-08-28 • via Nuitee
Y
Yasaka • solo_traveller • us
9
2026-08-28 • via Nuitee
L
Living Clean • solo_traveller • us
8
2026-08-22 • via Nuitee
K
Kathy • solo_traveller • us
8
2026-08-11 • via Nuitee
N
NettaSoBlessed • solo_traveller • us
8
Pros:

The room was clean and the staff was friendly

Cons:

The door to the pool didn't work I was disappointed because I checked in to use the pool

2026-08-10 • via Nuitee
H
H8869IYanthonyc • Business
2
Nope
Pros:

Nothing works. Treadmill, laundry washer, coffee machine. Horrible management.

2026-07-27 • via Tripadvisor
D
Denise • couple • us
9
2026-07-25 • via Nuitee
L
Lemke • family_with_children • us
7
Pros:

The staff was very friendly and helpful.

Cons:

The microwave and blinds were broken. The reason we picked a hotel instead of an AirBNB was for the pool and the whole time there it was out of service.

2026-07-20 • via Nuitee
H
Heather • couple • us
8
2026-07-15 • via Nuitee
E
Edwin • solo_traveller • us
7
Pros:

Location

Cons:

Breakfast

2026-07-09 • via Nuitee
P
Pamela • couple • us
9
Good place for the price
Pros:

The proximity to my destination

Cons:

N/a

2026-07-08 • via Nuitee
N
Nicola • family_with_children • it
3
Good location, embarassing maintance. Go elsewhere
Pros:

location
comfy beds

Cons:

Hotel is poorly poorly maintaned.
Embarassing.
Nothing works: laundry machine, pancake machine, communal fridge, threadmill, ALL at of ORDER. It became a joke.
This place should not be in business.

2026-06-18 • via Nuitee
W
Woods • solo_traveller • us
1
Horrible, Health Dept needs to be investigating this facility.
Pros:

Absolutely Nothing!!

Cons:

Anything!! The lack of professionalism of the entire staff. The inconvenience of my room initially being on the 3rd floor without a working elevator. Then to move us to the first floor, with a handicap accessible room as if to say they were doing me a favor, was insulting. The dirty blood stained wash cloth underneath the mattress, oh and the black mold that was in the floor of the shower.

2026-06-09 • via Nuitee
A
Annie • solo_traveller • ca
9
Très bon hôtel
Pros:

Très belle chambre. Très bon petit déjeuner. Bon emplacement. À 20 minutes de Cincinnati et 15 minutes de King's Island.

2026-06-03 • via Nuitee
K
Kenneth • family_with_children • us
10
2026-05-22 • via Nuitee