Bokai Garden Hotel

Hotels
5.8 (312 reviews)
3633 Rosemead Boulevard , Rosemead , US
+1 626-288-6666

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable, recently renovated rooms (reported by multiple guests)
Good value/price mentioned by several reviewers
Helpful staff (specific praise for some employees)
Gated parking and ample parking spaces
Convenient location near shopping and a short drive to downtown
Decent-looking pool (not widely used)
Cons:
Frequent reports of unclean rooms, dirty towels/sheets and unswept balconies
Lack of basic toiletries in rooms (no soap/shampoo) and insufficient towels
Persistent smoking/chemical odor in some rooms
Slow or unreliable housekeeping; at least one long wait for room readiness
Security/people-on-property concerns noted by a few guests
Inconsistent front-desk handling (refund dispute / poor communication)

Categories

Cleanliness
3
Multiple reviews report dirty rooms, stained towels/sheets, unclean showers and balconies; several guests explicitly described rooms as 'filthy' and staff admitted they didn't mop.
Service
7.2
Mixed but generally helpful: some staff (Chris, Kevin and morning team) were praised and assisted with minor issues, though there were notable failures (very slow room cleaning, a front-desk refund dispute).
Location
7
Consistently noted as convenient — near shopping/food, a reasonable drive to downtown and with ample parking; some guests felt the exterior/people on premises reduced perceived safety.
Room Quality
5.2
Rooms described as comfortable and recently renovated by some guests, but others reported smoke/chemical odors, insufficient towels, missing soap and occasional balcony debris, making quality inconsistent.
Amenities
5
Amenities are spotty: gated parking and a decent pool were noted, but bathrooms often lacked soap/shampoo, no room service, and supplies/towels were sometimes insufficient.
Value for Money
7.2
Several guests called it good value with competitive pricing and comfortable rooms; however, cleanliness and service lapses temper the overall value impression for some.
Food and Beverage
5.8
Not mentioned in reviews; assigned target overall rating.
Overall Experience
6
A mixed overall impression: comfortable, renovated rooms and helpful staff for some, but recurring cleanliness, smoking and supply issues lead to a middling overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location

Centrally located just 30 minutes’ drive between various greater Los Angeles tourist destinations such as the Rose Bowl Stadium, Hollywood, and Disneyland, the Bokai Garden Hotel in Rosemead, California offers easy access to all the excitement the city has to offer.

Modern Amenities

Boasting a contemporary design, each guest room at the hotel includes a flat-screen cable TV, air conditioning, and select rooms even feature a balcony. Additional amenities such as a microwave, refrigerator, coffee machine, and ironing facilities can be provided upon request, ensuring a comfortable stay for all guests.

Dining Options and Leisure

Guests can enjoy a meal at the hotel’s own restaurant or explore nearby dining options within a 5-minute walk. Relaxation awaits at the on-site outdoor pool and hot tub, offering the perfect way to unwind after a day of sightseeing.

Book your stay at the Bokai Garden Hotel for a convenient and comfortable experience in Rosemead, California.

Important information:

Please note that breakfast is included for up to 2 people per room only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Guest Reviews

5.8
Based on 312 reviews
Cleanliness: 3
Service: 7.2
Location: 7
Room Quality: 5.2
Amenities: 5
Value for Money: 7.2
Food and Beverage: 5.8
Overall Experience: 6
O
Oboh • extended_group • us
9
2026-11-07 • via Nuitee
B
Briana • couple • us
2
Had bugs, very dirty, no soap, and tv didn’t work.
Pros:

Rooms were modern.

Cons:

We stayed in room 311 and there was bugs. There was a roach in the restroom and a roach on the headboard. The overall cleanliness wasn’t there either, the walls and showers were filthy, the towels smelled, the bedsheets weren’t clean and there was no hand soap. Another issue was the tv, it didn’t work at all! We checked out after being there for about 2 hours. Do not recommend this hotel, for $100 a night I expected more.

2026-11-02 • via Nuitee
R
Robbyn • family_with_children • us
8
2026-10-30 • via Nuitee
S
sonia • solo_traveller • us
8
Cons:

We normally always bring our hygiene products with ua but thjs time we forgot them and the shower didnt have shampoo we had to order some from target.

2026-10-08 • via Nuitee
E
Estefania • family_with_children • us
6
2026-09-17 • via Nuitee
D
Diamond • family_with_children • us
8
Very quite and a quick 26 minute drive to Downtown LA
Pros:

I was surprised by this hotel’s interior. It was clean and very comfortable.

Cons:

The outside seemed to not do it justice. Also we stayed for a week and we did not get any extra towels or tissue. Good thing I’m the type of traveler that likes to use my own toiletries.

2026-09-11 • via Nuitee
J
Jose • couple • us
10
Great amazing time
Pros:

Loved it coming back again

Cons:

Nothing bad to say

2026-09-01 • via Nuitee
L
Leticia • couple • us
10
2026-08-29 • via Nuitee
T
Taylor - W • family_with_children • us
4
Didn’t like it at all
Pros:

The area was alright it was around a few convenient things

Cons:

It was dirty . Filthy . Bottom of my feet were disgusting !!! I asked the keeper if they mop she admitted they don’t that’s gross . TOWELS WAS DIRTY SHEETS WAS DIRTY SHOWER WAS DIRTY .

2026-08-10 • via Nuitee
X
XIAOLAN • solo_traveller • us
6
2026-08-05 • via Nuitee
A
Adnan • couple • us
9
2026-08-05 • via Nuitee
J
Jian • couple • us
4
2026-08-03 • via Nuitee
J
JUDIE • solo_traveller • us
2
2026-07-20 • via Nuitee
T
Tabitha • solo_traveller • us
4
2026-07-19 • via Nuitee
M
Martha • solo_traveller • co
6
Pros:

Cercano a centro comercial tanto para comidas como para compras.

Cons:

Gente en las instalaciones, que daba sensación de inseguridad.

2026-07-16 • via Nuitee
S
Samuel • couple • us
6
2026-07-10 • via Nuitee
N
Nava • solo_traveller • us
9
2026-07-04 • via Nuitee
H
Harry • solo_traveller • us
5
2026-06-22 • via Nuitee
N
Nedalyn • solo_traveller • us
1
2026-06-22 • via Nuitee
A
Ananda • family_with_children • us
4
2026-06-20 • via Nuitee