Holiday Inn Express - Sunnyvale - Silicon Valley by IHG

Hotels
Holiday Inn Express
9.2 (264 reviews)
852 West El Camino Real , Sunnyvale , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great staff
Clean accommodations
Cons:
Noisy guests
Limited food options nearby

Categories

Cleanliness
9.34
Most reviews describe the hotel as clean, with positive mentions regarding cleanliness of rooms and common areas.
Service
9.31
Multiple reviews highlight the friendliness and attentiveness of the staff.
Location
9.35
The location is often mentioned as beneficial, being close to various dining and shopping options.
Room Quality
9.3
Rooms are described as comfortable, spacious, and equipped with necessary amenities.
Amenities
8.83
Amenities such as breakfast and gym received favorable mentions but not as strongly as other categories.
Value for Money
8.79
Value is generally considered fair based on the quality of services received.
Food and Beverage
8.84
Breakfast received mixed reviews; generally satisfactory, but not gourmet.
Overall Experience
9.81
Overall positive sentiment reflected in multiple reviews, with guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:29

Property Description

Convenient Location

Located next to the Sunnyvale Civic Center, Holiday Inn Express - Sunnyvale - Silicon Valley is a prime spot for both business and leisure travelers. With key attractions like the San Jose McEnery Convention Center, California's Great America theme park, and Stanford University just minutes away, guests can easily explore the best of Silicon Valley.

Comfortable Accommodations

Each spacious guest room is equipped with modern amenities such as free WiFi, a refrigerator, microwave, and coffee machine. The hotel's non-smoking policy ensures a fresh stay for all guests, while the added convenience of ironing facilities makes for a hassle-free experience.

Fantastic Amenities

From the complimentary continental breakfast to the inviting library and popcorn machine, guests are treated to a range of thoughtful amenities. Enjoy free local calls, weekday newspapers, and freshly brewed coffee in the lobby, enhancing your stay with convenience and comfort.

Experience the perfect blend of comfort and convenience at Holiday Inn Express - Sunnyvale - Silicon Valley. Book your stay now for an unforgettable Silicon Valley getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 264 reviews
Cleanliness: 9.34
Service: 9.31
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.81
S
surajv2026 Family
10
Exceptional Stay With Outstanding Service
Pros:

The hotel was fantastic. From check-in to breakfast and even checkout, everything was seamless and well-organized. The staff was welcoming, and the overall experience was smooth and enjoyable.

2026-01-24 via Tripadvisor
N
Navy extended_group us
10
Best place to stay
Pros:

Everything

Cons:

Nothing

2026-01-19 via Nuitee
M
Mark couple us
10
Excellent
2026-01-19 via Nuitee
R
Rusela couple us
10
Pros:

Great and beyond

2026-01-07 via Nuitee
A
Ava family_with_children us
9
2026-01-04 via Nuitee
M
MARIA D solo_traveller us
10
Great customer service and the cleanliness.
Pros:

Customer service and cleanliness!

Cons:

None

2026-01-02 via Nuitee
J
Jeannie couple us
10
Pros:

Great location with excellent parking. Quiet, clean rooms with very comfortable beds. Excellent breakfast. Friendly staff. Highly recommend!

2025-12-29 via Nuitee
M
mariagP8754WB Solo travel Napa, Napa Valley, California
10
Get away to relaxer’s and then self care.
Pros:

It’s a good vibe and the atmosphere very friendly; Shanthi front desk professional and very accommodating; all the staff friendly; dining and the hallways very clean.

My room very quiet and clean thank you all. The price very good….. you have very clean room; free breakfast lots of options; 24 hours coffee’s and tea’s with vending machines too.

2025-12-26 via Tripadvisor
2
229jimmyk Family
2
Used points for 1 night but very disappointed
Pros:

Stayed here 1 night based on good reviews but sadly disappointed. Drain in the sink was completely clogged and was told maintenance could come the following morning, and not to be told the following morning that maintenance doesn’t work on sundays and that we should switch rooms - I mean we were checking out that morning. Secondly, there was mold and fungus in the shower basin and the smell of fill mold was pervasive throughout the room. We kind of felt like we needed to disinfect our bag and all our belongings. Hate to write such negative review but if you’re running a hotel the basic expectation for cleaning and maintenance is that a certain level of hygiene be maintained.

2025-12-21 via Tripadvisor
J
Joni family_with_children us
10
2025-12-15 via Nuitee
J
Juliano couple br
10
Pros:

Staff very nice and pleasant.

2025-11-24 via Nuitee
G
Grayphite solo_traveller pk
9
Very decent option to explore valley
Pros:

Location, comfort and breakfast was really good. Room were quite spacious, good for a family.

Cons:

You still need a car to explore the area, there are not any food options in 1km radius, but u can take 3km walk to get most of options.

2025-11-16 via Nuitee
A
AlexandrFromMinsk1 Business Minsk
10
Good hotel
Pros:

Good hotel with for money. Breakfast was different and better than I expected. Room was clean, staff friendly. Recommend for budget stay.

2025-11-14 via Tripadvisor
J
James
6
Pros:

My daughter and I actually love this place.The only problem I have is there was a huge cobweb nest in the corner of the bathroom.It was a little scary for both of us.But we were able to manage

2025-10-13 via Nuitee
L
Loek Lisette Tíen couple nl
9
2025-10-05 via Nuitee
Z
Ziyan
10
Pros:

Good stay

2025-10-04 via Nuitee
H
Héctor i
10
Pros:

Good

2025-09-28 via Nuitee
A
Andrea
8
Sufficient and Suited our needs
Pros:

Hotel was fine, need a car although train station is a 20 min walk away. Breakfast was, okay for a quick bite, but don't expect gourmet, it was sufficient. Room and bed was comfortable and clean and the balcony was a welcomed addition.

2025-09-21 via Nuitee
Z
ZHILIN
6
Pros:

The customers upstairs were noisy late at night, and the refrigerator cannot work.

2025-09-05 via Nuitee
E
Elena couple us
10
2025-08-31 via Nuitee