Sandman Hotel Victoria

Hotels
•
Sandman Hotel Group
7.8 (827 reviews)
2852 Douglas Street , Victoria , CA
+1 250-388-0788

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Comfortable beds
Cons:
Rude service
Poor food quality
Dirty bathrooms

Categories

Cleanliness
7.01
Some comments indicate dirty bathrooms and concerns about room cleanliness.
Service
8.48
Most reviews express friendly staff, though some note rude service during check-in.
Location
9.02
Guests appreciate the location, especially its proximity to attractions.
Room Quality
7.97
Rooms received mixed reviews; some noted good size and cleanliness, others mentioned issues.
Amenities
7.5
Amenities such as the pool and hot tub are appreciated, but restaurant options are criticized.
Value for Money
7.96
Perceived as somewhat overpriced relative to the condition and issues noted.
Food and Beverage
6.51
Negative feedback about attached Denny's restaurant and food quality.
Overall Experience
7.98
Overall experience is generally positive, with guests willing to return despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:21

Property Description

Luxurious Accommodations:
Indulge in comfort and convenience at the Sandman Hotel Victoria. Each room is thoughtfully equipped with a coffee maker, air conditioning, and cable TV, ensuring a relaxing stay for every guest.

Convenient Amenities:
Stay productive with our business center and stay connected with complimentary WiFi throughout the hotel. Enjoy the convenience of room service and take advantage of the free parking available on site.

Prime Location:
Located just 2 miles from the Royal Athletic Park and a short drive from the Victoria International Airport, our hotel is the perfect choice for both leisure and business travelers. Explore the vibrant Inner Harbour, only 2.2 km away, during your stay at the Sandman Hotel Victoria.

Experience comfort, convenience, and a prime location at Sandman Hotel Victoria. Book your stay now for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Location

Guest Reviews

7.8
Based on 827 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 7.97
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 6.51
Overall Experience: 7.98
Y
Yong Ok • extended_group • ca
3
I couldn't have a comfy night. Not again.
Pros:

We are satisfied your location.Close to everything.

Cons:

My sister slept on sofabed. Through the night she had couple of bug bite, we had to share double bed with her. I told front but she repond reluctantly. I didn't have enough time to talk.

2026-10-15 • via Nuitee
B
Bruce • extended_group • ca
6
Pros:

Room bc was good size

Cons:

The room was not ready as promised

2026-10-13 • via Nuitee
D
Donald • couple • ca
8
Very good value, comfortable. Twenty dollar Uber to water front.
Pros:

Denny’s attached.
Adequate

Cons:

Really no dislikes per say

2026-10-12 • via Nuitee
A
Anthony • couple • us
9
Good location just outside city centre
Pros:

Good convenient location with parking

Cons:

Breakfast is only at Denny’s

2026-10-11 • via Nuitee
A
Anna Grazia Maria • extended_group • it
7
2026-10-09 • via Nuitee
R
Ruth • couple • ca
7
Met all our requirements for the nature of our stay.
Pros:

It was easy to find and a very convenient location.

Cons:

Too much traffic all around. The noise would have been unmanageable if we were to open the window.l
Not scenic.

2026-10-08 • via Nuitee
A
Abdi • couple • ca
1
Pros:

diry , noisy,expensive

Cons:

the room was dirty,dusty,the was crumps when in and under sofa bed, the fridge was noisy even when I unplug it I could hear the one from next room

2026-10-07 • via Nuitee
M
Michelle • couple • gb
8
2026-10-07 • via Nuitee
M
Mimi • solo_traveller • ca
10
2026-09-18 • via Nuitee
M
Marco • solo_traveller • gb
2
Awful
Cons:

No fresh air , can’t sleep most of night.

2026-09-18 • via Nuitee
D
Dick • family_with_children • nl
8
Goed en vriendelijk verblijf
Pros:

Goede locatie, wel wat drukke weg

Cons:

Geen

2026-09-17 • via Nuitee
H
Hui Min • family_with_children • ca
10
2026-09-17 • via Nuitee
R
Rohan • family_with_children • ca
8
2026-09-10 • via Nuitee
K
Kar Ling • family_with_children • ca
9
Pros:

Jon, the staff is amazing,he is exceptionally helpful! The pool facilities are clean and nice. We had a great time in Sandman

Cons:

The room is a bit small

2026-09-08 • via Nuitee
R
RAYMOND • couple • lu
5
2026-09-03 • via Nuitee
S
Stefanie • solo_traveller • ch
9
2026-09-02 • via Nuitee
C
Colleen • couple • ca
9
We only stayed one night
Pros:

The breakfast was ok

Cons:

Dinner

2026-09-02 • via Nuitee
P
Paul • family_with_children • ca
5
2026-09-01 • via Nuitee
M
max michele • solo_traveller • it
7
Pros:

La struttura è dotata di cucina, la camera è spaziosa e recente. Ha prese USB e TV

Cons:

La camera non ha finestre che si possano aprire, quindi non c'è ricircolo di aria
La posizione dell' hotel sembra vicina al centro ma la zona non è molto bella per camminare a piedi (senzatetto e tossicodipendenti)

2026-09-01 • via Nuitee
J
Julie • family_with_children • gb
8
Great hotel, free parking and great room
Pros:

Great facilities in the room and in the hotel

2026-08-30 • via Nuitee