Holiday Inn Express Hotel & Suites Greenwood by IHG

Hotels
IHG
8.8 (151 reviews)
1180 Wilson Dr, Greenwood, Indiana, 46143 , Greenwood , US

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Concierge service
Fitness facilities
Conference space
Golfing nearby
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great breakfast
Good location
Cons:
Loud noises from upstairs
More expensive rooms than booked
Broken safe

Categories

Cleanliness
9.2
Hotel is reported to be very clean and welcoming.
Service
9.2
Staff was friendly and helpful, responding to guest needs.
Location
8.7
Accessible location with nearby restaurants and freeway access.
Room Quality
8.2
No significant complaints, but a broken safe noted.
Amenities
8.7
Amenities were good although some were not as expected.
Value for Money
8.2
Increased pricing for rooms noted as an issue.
Food and Beverage
9.2
Breakfast variety was appreciated, particularly bacon.
Overall Experience
9
General satisfaction expressed across multiple visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:11

Property Description

Recreational Paradise

Indulge in relaxation with an indoor pool and fitness center. Stay connected with complimentary Wi-Fi, and enjoy an arcade/game room. Start your day with a complimentary buffet breakfast.

Business and Event-Ready

With a business center, meeting rooms, and conference space, we cater to all your professional needs. Benefit from dry cleaning services and a 24-hour front desk.

Comfortable Stay

Unwind in one of our 85 guestrooms featuring flat-screen TVs and complimentary wireless internet. Plus, enjoy conveniences like a refrigerator, complimentary newspapers, and free local calls.

Ready to experience comfort and convenience? Book your stay at Holiday Inn Express Hotel & Suites Greenwood today!

Important information:

  • Pool access available from 9 AM to 11 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 151 reviews
Cleanliness: 9.2
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 9
P
Paul
8
Pros:

Clean room. I really liked the showers.

2025-10-06 via Nuitee
S
Sean
10
Pros:

Perfect stay

2025-10-05 via Nuitee
J
Jennifer partner
10
Pros:

My husband and I booked last minute for a 1 night stay. The staff was great and understanding with us having a very late check in. Check in and out was very easy. Our room was very clean and comfortable. I definitely recommend!

2025-10-04 via Nuitee
A
Amy family_with_children
10
Pros:

This is a really nice hotel, located in a convenient spot near plenty of shopping and dining options. The hotel and room were clean and everything was in good condition. Staff members were courteous and the breakfast was outstanding (plenty of options each day and good variety throughout our stay.) We also enjoyed the pool, which is always a great amenity when traveling with our kids! We wouldn't hesitate to book again in the future.

2025-10-04 via Nuitee
A
Alice
10
Pros:

The renovation turned out beautifully. Hopefully, the managers will continue to ensure the high quality of cleaning that I experienced during my one night stay.
Check-in was easy. My pillows were comfortable as well as the bedding.
I had to ask the desk for an additional blanket . The comforter in most hotel, rooms never seem to be warm enough for me. I appreciate that the t v was large.And there was additional comfortable seating to watch television from, in addition to the bed. All the staff were courteous, informative and helpful.

2025-10-03 via Nuitee
L
Lynn
10
Pros:

This was a very pleasant experience. The room was beautiful and so clean. The pillows and mattress were just perfect and I was so happy to see full sized bathroom products in the shower and sink area. And Dove products which are great for the value! I also loved the coffee maker. If I had one complaint it was that the toilet seat looked very worn down and you could see the underlying dark resin of the fiberglass coming through the paint. But otherwise it was a beautiful room. Would definitely stay there again!

2025-09-29 via Nuitee
A
Antonio
8
Pros:

Clean and convenient my only complaint was a loud upstairs guest but facilities were good

2025-09-27 via Nuitee
M
Michelle
10
Pros:

We have stayed at this particular hotel more than once and each time it is very clean, welcoming and the staff is very helpful.

2025-09-25 via Nuitee
M
Mark partner
10
Pros:

Everything worked fine. Just a little highway noise.

2025-09-21 via Nuitee
J
Jacob family
8
Pros:

Nice place, no problems with that aspect.
We had reservations for over a month, and they canceled them when we were ten minutes away from the hotel. Not sure why, but they reinstated the rooms at a higher price. We paid more money for the same rooms, unbelievable.

2025-09-20 via Nuitee
O
Oreet
6
Pros:

I wanted to use the pool and put my valuables in the rooms safe. It was broken. I asked to be moved to a room with a working safe. Told none available. Asked for rebate on price since i booked this hotel based on anenities I was planning to use. Manager Josh did call me back the next day to tell me he would try to look into giving me a 5% rebate. Bathroom immaculate. Breakfast bountiful.

2025-08-21 via Nuitee
A
Amarjit
2
Pros:

As soon as we walked into our room the air was so smelled

2025-08-17 via Nuitee
D
Delrue
10
Great Hotel we have found.
Pros:

My wife and I were shocked at how clean the hotel was. We have been in many and they were not comfortable or clean. this one was excellent. Bathrooms so clean, beds were so comfortable, breakfast was great and 1st one who had bacon, our favorite. People were friendly and helpful. The cleaning ladies deserve a raise and everyone else in the hotel

2025-08-10 via Nuitee
S
Stephanie
8
Pros:

Lots of restaurants nearby. Easy access to the freeway.

2025-08-04 via Nuitee
A
Anthony
10
Pros:

Cannot help if couple apparently above my room had a baby and the baby neede attention late at night.

2025-08-03 via Nuitee
A
Arturo
10
Pros:

Will see you again next couple months for work

2025-08-01 via Nuitee
L
Lawrence
10
Sweet weekend
Pros:

It was great in all respects

2025-07-28 via Nuitee
P
Paula friends
10
Pros:

Everything I needed for an overnight stay.

2025-07-22 via Nuitee
K
Karen family
10
Pros:

Staff was friendly and knowledgeable. Nice clean rooms

2025-07-21 via Nuitee
J
John
10
Pros:

Nice Place. Beautiful Hotel

2025-07-10 via Nuitee