Holiday Inn Express Louisville Northeast by IHG

Hotels
Holiday Inn Express
8.3 (233 reviews)
3711 Chamberlain Lane , Louisville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Great staff
Good breakfast options
Cons:
Cleanliness issues
Pool closure
Inconsistent room quality

Categories

Cleanliness
7.66
Can be cleaner. Floors were not clean and the laundry - sheets on bed felt like had residues, crumbs left from the laundry.
Service
9.13
Front desk staff were fantastic and helpful throughout the stay.
Location
8.67
Convenient location next to a sushi restaurant and easy access to the highway.
Room Quality
8.12
Room and hotel was clean, but beds did not appear to be queen size.
Amenities
7.65
Pool was freezing but not their fault; missed out on expected fun due to pool closure.
Value for Money
8.61
Overall good experience considering price, with some issues in cleanliness.
Food and Beverage
8.16
Breakfast was okay, but there were issues with the pancake machine and some hard bagels.
Overall Experience
8.43
A generally good experience despite some cleanliness concerns and amenities issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-26 01:44

Property Description

Convenient Location near Churchill Downs
Located in Louisville, Kentucky, the Holiday Inn Express Louisville Interstate 265 East offers proximity to Churchill Downs and other local attractions.

Modern Amenities for Comfort
Guests can enjoy a free hot breakfast, heated indoor pool, high-speed internet access, microwave, and mini-refrigerator in each room. Stay active at the on-site fitness centre before exploring the city.

Easy Access to Key Destinations
With Louisville International Airport, the Convention Center, Six Flags Kentucky Kingdom, and Tom Sawyer State Park nearby, this hotel is the perfect base for your Louisville adventures.

Book your stay at the Holiday Inn Express Louisville Interstate 265 East now for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$5 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 233 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.43
M
Miyake solo_traveller us
10
Perfect match for my one night stay for long trip
Pros:

Convenient, next to Sushi restaurant. Easy get off/on to the highway.

2025-10-06 via Nuitee
S
Susan couple us
8
2025-09-12 via Nuitee
M
Monica family_with_children us
10
We are locals and stayed just one night for our daughters birthday she wanteda spa day with her friends and it worked pe
Pros:

Front desk staff were fantastic

Cons:

Pool was freezing but not their fault it’s the end of the season

2025-09-08 via Nuitee
K
Kevin
8
Pros:

Everything was good, pool was nasty didn’t swim in it

2025-08-29 via Nuitee
D
David J
10
Pros:

Close to where I had to go

2025-08-20 via Nuitee
R
Ralph
8
Pros:

Breakfast: The cinnamon buns are great. Pancake machine was not working: probably out of batter.
Housekeeping did not enter our room to clean during our 2-night stay. We got a letter under the door Aug. 16 telling us not to expect cleaning.

2025-08-19 via Nuitee
B
Brinkey extended_group us
7
Super bummed about the pool and when I asked if we could be compensated he said no.
Pros:

Breakfast was ok, some of the bagels were really hard loved the pancakes. Room and hotel was clean

Cons:

We came there for the pool a d when I called at 1pm eastern time to confirm my check in I was not informed the pool was closed. We drove 7.5 with a toddler that was ready to swim and could not. The beds really do not appear the be a queen size.

2025-08-18 via Nuitee
R
Rebecca
8
Pros:

The lady at the front desk when I first checked in was really nice and helpful through my stay.

The breakfast wasn’t that great but the unlimited coffee was an added bonus

2025-08-14 via Nuitee
C
Carol friends
10
Pros:

Nothing

2025-08-09 via Nuitee
B
Bob couple us
7
Could be 5stsrs of it was not for cleanliness.
Pros:

Everything was good.

Cons:

Can be cleaner. Floors were not clean and the laundry - sheets on bed felt like had residues, crumbs left from the laundry.

2025-08-05 via Nuitee
T
Thiwakorn family
6
Pros:

Staffs are very nice, the hotel is walking distance to shopping areas. Easy to find and plenty for parking.

2025-08-02 via Nuitee
T
Taylor extended_group us
10
2025-07-29 via Nuitee
D
Dawn
8
Pros:

The trip was good, easy check in, good breakfast.

2025-07-25 via Nuitee
B
bridgett
10
Pros:

Great hotel

2025-07-22 via Nuitee
S
Shelia
10
Nice place!!
Pros:

Very nice, clean and comfortable

2025-07-13 via Nuitee
D
Daniel partner
8
Pros:

Very convenient....good location

2025-06-26 via Nuitee
M
Marisha friends
10
Pros:

N/A

2025-06-26 via Nuitee
J
Josh
10
Pros:

Was nice clean room and close to a lot of places

2025-06-22 via Nuitee
J
James family
10
Pros:

We had a sweet room and it was nice and clean and the breakfast provided was great as usual at Holiday inn Express

2025-06-11 via Nuitee
M
Manuela solo traveller gr
8
Very good
2025-06-11 via Nuitee