ibis Berlin City Süd

Hotels
ibis
7.6 (2158 reviews)
Jahnstr. 13 , Berlin , de

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Uncomfortable bed
Limited amenities

Categories

Cleanliness
6.74
There were multiple mentions of rooms not being cleaned properly and issues with bathroom cleanliness.
Service
8.21
Staff were described as friendly and accommodating, although there were some issues with responsiveness.
Location
8.25
Location was mentioned positively, being close to public transport and quiet.
Room Quality
7.2
Rooms were generally acceptable, but some issues such as discomfort and inadequate furnishings were noted.
Amenities
7.23
Limited amenities were complained about, including issues with parking and lack of Wi-Fi.
Value for Money
7.19
Some users found it acceptable for the price, but issues with room comfort detracted from perceived value.
Food and Beverage
8.24
Breakfast received positive mentions, though some guests chose not to eat due to cost.
Overall Experience
7.71
Overall experience varied, with a range of positive and negative remarks across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:30

Property Description

Convenient Location
Located in the quiet district of Britz, ibis Berlin City Süd offers optimal connections to the city center and BER airport. With a subway station and bus stop just a 2-minute walk away, exploring the city is a breeze.

Modern Amenities
Our modern rooms are equipped with everything you need for a comfortable stay, including a flat-screen TV, hairdryer, and free WiFi throughout the hotel.

24/7 Services
Enjoy the convenience of our hotel bar, open around the clock, offering a variety of drinks and snacks. Don't miss our extensive breakfast buffet to start your day right.

Experience comfort and convenience at ibis Berlin City Süd - book your stay with us today!

Important information:

Please note that private parking needs to be reserved prior to arrival. Please contact the hotel in advance to make a reservation.

Guests traveling with children are kindly asked to inform the property in advance about the age of the children.

Children aged 0 - 5 years receive free breakfast if at least 1 adult has booked breakfast. Children aged 6 - 11 years pay EUR 8.50 per day for breakfast. Children's breakfast is generally not included and needs to be paid on site.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 14 per day.

Location

Guest Reviews

7.6
Based on 2158 reviews
Cleanliness: 6.74
Service: 8.21
Location: 8.25
Room Quality: 7.2
Amenities: 7.23
Value for Money: 7.19
Food and Beverage: 8.24
Overall Experience: 7.71
A
Aleksandrs family_with_children lv
1
The shower had good water pressure, but the blocked sink, cemetery view, and cockroach made our stay
Pros:

Good water pressure in the shower.

Cons:

The sink was blocked and was only partially repaired on the second day. The room faced directly onto a cemetery, which was not shown in the photos or description and caused significant stress for our 10-year-old child. Despite repeated requests, the hotel could not offer another room. There was also a live cockroach in the room, so we had to carefully inspect all our belongings before leaving.

2026-07-25 via Nuitee
N
Nicola extended_group gb
10
Nice location, comfortable, could be cleaner
Pros:

The location

Cons:

Needs a little tlc

2026-07-25 via Nuitee
E
Eren extended_group tr
10
2026-07-25 via Nuitee
T
Tomasz family_with_children pl
5
Pros:

Lokalizacja

Cons:

Śniadania

2026-07-20 via Nuitee
A
Andrea extended_group de
7
wir sind schon öfters dort untergekommen und kommen gerne wieder
Pros:

Durch eine falsche Stornierung haben freunde von mir kein Zimmer bekommen. Ich hatte anstatt doppelzimmer ein 3-Bettzimmer wodurch dieses Paar mit bei mir ins Zimmer konnte. Durch entgegenkommen des Hotels haben wir das Frühstück inklusive bekommen (wenn auch ohne Brötchen)

2026-07-19 via Nuitee
C
Celine extended_group de
5
2026-07-17 via Nuitee
S
Silvia couple de
7
2026-07-17 via Nuitee
T
Till solo_traveller de
5
2026-07-16 via Nuitee
G
Grażyna solo_traveller pl
10
Pros:

Wszystko

Cons:

-

2026-07-16 via Nuitee
F
Fritz solo_traveller de
6
2026-07-16 via Nuitee
T
Thomas solo_traveller de
8
2026-07-14 via Nuitee
O
Oli solo_traveller de
2
2026-07-11 via Nuitee
N
Nastassia extended_group de
10
2026-07-11 via Nuitee
M
moonika family_with_children ee
8
2026-07-10 via Nuitee
B
Belinda extended_group au
1
Extremely disappointing.
Pros:

That they provided a refund for our second night when we said we could not stay another night.

Cons:

Everything. Were told we had a reserved car park but didn’t. Were then told there was plenty of free street parking but there wasn’t so ended up parking a 15minute walk away. Had 3 rooms booked and 2 had extreme smoke smell. The fire escape door was tied open with a rope meaning anyone could access the hotel. The area looked extremely run down and we were too scared to leave the room.

2026-07-10 via Nuitee
G
Gojko family_with_children at
9
Gute Übernachtungamöglichkeit mit unkomplizierten Zugang
Pros:

Die Lage nahe der U-Bahn. Die Freundlichkeit des Personals.

Cons:

Die Aussicht aus dem Zimmer

2026-07-09 via Nuitee
M
Martina solo_traveller de
1
Pros:

Die Freundlichkeit des Personals ist unbestritten.

Cons:

Durchgelegene Betten, auf denen einfach nur ein Topper liegt. Wasser läuft nicht ab in der Dusche, Handtücher haben Flecke, überall waren dunkle Haare und Spinnweben.
Waschbecken und Dusche nicht gereinigt.

2026-07-09 via Nuitee
C
Cristina Neto solo_traveller pt
8
2026-07-09 via Nuitee
M
Maren couple nz
9
2026-07-08 via Nuitee
αθηνα solo_traveller gr
9
Pros:

Καθαρό και άνετο δωμάτιο λίγο μακριά από το κέντρο αλλά η στάση του μετρό κοντά

2026-07-06 via Nuitee