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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Packed lunches
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Table tennis
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Concierge service
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Allergy-free room
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Kid meals
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Heated pool
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Evening entertainment
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Outdoor furniture
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Fruits
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Broadcast Live sport events
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Free beach shuttle
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Art gallery on site
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Ocean-Front Escape
Award-Winning Sanctuary Spa: Indulge in relaxation at the renowned Sanctuary Spa with rock pools for the ultimate pampering experience.
Gourmet Dining Experience: Enjoy fine indigenous and international cuisine at the panoramic Azure Restaurant, where organic ingredients and home-grown vegetation are used to create exquisite dishes.
Scenic Location: Nestled between the Twelve Apostles mountain range and the ocean, this hotel offers spacious rooms with modern amenities and complimentary transfers to top attractions.
Book now to experience the perfect blend of luxury and natural beauty at the Twelve Apostles Hotel & Spa.
Please note prepayment is required through an online credit card payment link service. The property will contact you with instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children up to and including 11 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Outstanding care and service. Superior level comfortable and appointment of bedroom and bathroom. Lovely views and naturally fresh air. Food safe for celiacs was critical to resting. Marvelous pools and spa facilities.
Our gowns were really small. Even after ask8ng for bigger ones, they were a little bit uncomfortable.
Excellent variety. Satisfies all tastes.
Sheets not a duvet only (You have to turn A/C on cold to use duvet.)
Perfect stay for our 20th anniversary. Absolutely lovely staff, attentive and kind. They made every effort to make our stay memorable, from a free room upgrade to a stunning table with views for dinner. This place is magic.
A bit of noise from the road, but you cannot beat the views!
Everything. It was utterly superb.
The dinner at the Azure restaurant was underwhelming and not commensurate with the overall excellence of the hotel.
The venue is absolutely beautiful, overlooking the ocean. It is a boutique hotel which means that it wasn't overly populated. The staff went pit of their way to make us feel comfortable and addressed any issues that we had immediately
Fantastisk frukost, väldigt trevlig och uppmärksam personal.
Vacker utsikt.
Rummen skulle behöva en uppfräschning.
Poolområdet var ganska litet , svårt att få plats om man kom sent på eftermiddagen.
Fantastic location, and our room was beautiful. But service was extremely poor - so many issues I cannot fit them into the next section.
Rooms clearly not cleaned - there was rubbish left in the wardrobes and drawers.
Toilets by bar filthy - when we complained they said this was because they were hosting a wedding.
Tried to serve us warm white wine - and when we complained told us that this was because it was a hot day and (again) because they had a wedding on.
Receptionist made a huge thing about having booked us a place on sunset terrace for watching sunset - but turned out this was in the inside very hot bar.
When we complained a waiter managed to squeeze us in outside - but with one of us sitting on an uncomfortable pouffe where waiters were tripping over him - whilst an adjacent table (obviously more honoured guests!) had their dog sitting on a chair in a prime position.
Did not provide napkins at meals unless asked for them. Breakfast order was so slow we gave up and left. Various requests for basic items (napkins, butter, cutlery) were ignored.
Tiny pool and no effort to manage sun bed hogging - no beds in the shade available at all in the couple of hours we spent there, although at least half of the beds were only occupied by a book and a towel.
After a very lengthy dispute with management we were given some apologies and a discount, but this failed to compensate for the thoroughly disappointing visit.
I am reluctant to give the 12 Apostles a great review simply because the place is perfect! and we would like to keep the place secret! We are in the process of booking it for next year.
Came in post op while waiting to travel.
Reservations took special care in making sure that my stay, short notice as it was was catered to with all my ailments.
The staff was exceptional tending to my temporary disability.
The food, aesthetics, location and comfort was unmeasurable.
Plenty restaurants on site with a gorgeous menus with an array of options.
Definitely coming back !
I had to leave!
Everything
N/a
We thoroughly enjoyed our two night stay at this hotel and spa. Staff were attentive, friendly and professional. We were welcomed on arrival and given a tour of all the facilities. The sunsets from the restaurant terrace were outstanding. The hotel is quiet and, although some way out of the centre of Cape Town the free shuttle bus offers a good service for those who wish to visit the city. Although the Leopard Bar can become rather crowded there are other spaces where one can enjoy a quiet drink. Service in the restaurant was first class and the unexpected spectacular dry ice infused sorbet was a real surprise.
An amazing experience. So well looked after by the whole team of staff. An absolutely joyful experience. It was my husband's birthday and he was treated to several surprises. Attention was given to every fine detail to make a wonderful and memorable stay. We look forward to returning in the near future.
Having to leave.
Service was poor
My husband and I have just stayed three nights at the Twelve Apostles.
From arriving to departing we had a great stay. Every corner is immaculate, inside and outside. The hotel had all you could want…..lovely towels and bedding, turn down, 24 hour gym ( I used the gym every day and it had great equipment) and a great shuttle service.
Breakfast was excellent, the fruit amazing and choices of cooked, salad, pancakes etc. We had lunch in the cafe once and dinner in the Leopards Bar twice, again excellent.
The nicest thing about this hotel are the staff. Always smiling and ready to help, too many to mention but I have to mention Lu-Lu who was one of the Shuttle Drivers. He was an encyclopaedia of knowledge about everything and we so enjoyed our journeys with him.
Hopefully we will return to this lovely hotel and thanks to everyone for looking after us.
Frühstück war außergewöhnlich
A) Teppiche in der Fluren (bunt wie im Kindergarten)
dunkel blaue Teppiche wäre viel edler gewesen und hätte auch besser zum Gesamthaus gepasst
B) Stühle am Empfang (viel zu tief, kam mir wie ein kleiner Schüler vor)
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