Grand Mercure Singapore Roxy

Hotels
Grand Mercure
8.2 (1663 reviews)
50 East Coast Road, Roxy Square , Singapore , sg

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly and accommodating staff
Cons:
Cleanliness issues
Dated room furnishings

Categories

Cleanliness
6.78
Appalling hygiene noted in the bar area, affecting overall cleanliness perception.
Service
9.25
Staff were friendly and accommodating, going above and beyond with service.
Location
9.29
Great hotel located just in front of a MRT station, excellent for accessibility.
Room Quality
7.74
Rooms are comfortable but some are dated, requiring updates.
Amenities
8.27
Facilities are good but could use some retouches.
Value for Money
8.23
Quality of stay aligns well with price, although some aspects are dated.
Food and Beverage
7.28
Need for better communication in food offerings was noted.
Overall Experience
8.75
Overall enjoyable experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:14

Property Description

Luxurious Accommodation and Convenient Location

Situated in Katong, Grand Mercure Singapore Roxy provides a luxurious stay just 2 km from East Coast Park. The hotel boasts spacious rooms with a wide-screen LCD TV, safety deposit box, and elegant bathrooms with bathrobes.

Dining Options and Leisure Facilities

With 4 dining options including Jia Wei Chinese Restaurant and Feast Roxy Restaurant, guests can indulge in Cantonese and local cuisine. Relax by the outdoor pool or stay active at the fitness centre.

Convenient Access to Major Attractions

Conveniently located near Parkway Parade Shopping Centre, the hotel offers easy access to Changi International Airport and popular attractions like the Singapore Flyer and Orchard Road.

Book your stay at Grand Mercure Singapore Roxy for a perfect blend of luxury and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1663 reviews
Cleanliness: 6.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.75
V
valanath thekkoot family_with_children in
9
Pros:

Location

Cons:

The lock was not working properly . Thrice I had to come down to the reception to get it repaired . Battery was the issue looks like at the front lock .

2026-04-02 via Nuitee
J
Jasmina family_with_children au
10
2026-04-01 via Nuitee
L
Lavinia family_with_children fj
9
Was a fantastic stay
Pros:

Everything

Cons:

Nothing

2026-03-30 via Nuitee
K
Kim solo_traveller au
5
The basic, corporate hotel chain experience
Pros:

Nothing 'Grand' here, but then that reflects the mass tourist class corporate stay, I suppose. Bland, overpriced bars and food and no frills in room at all. Some boutique hotels in Singapore offer muc better than these corporate stays.

Cons:

Not much, to be honest. A place to stay in a clean and comfy bed in a tourist hotel. It's a Mercure, I didn't expect more.

2026-03-30 via Nuitee
S
Steve B family_with_children gb
10
Wonderful 😍
Pros:

Friendly staff, great facilities and a good location for getting around Singapore. Perfect for morning runs/walks in east coast park

Cons:

Everything was excellent

2026-03-29 via Nuitee
M
Margaret solo_traveller gb
8
Pros:

The staff were all very helpful and accomodating

Cons:

Room in need of an update.Wallpaper lifting from the walls.Bed nit very comfortable

2026-03-28 via Nuitee
G
Grace solo_traveller sg
2
1
Pros:

Location very good

Cons:

Room clean toilet clean but the bed have some dirty things like bad buds because after night my body have so many bits marks

2026-03-27 via Nuitee
J
Ju-Long family_with_children nl
8
2026-03-25 via Nuitee
J
Ju-Long family_with_children nl
8
Relatief goed
Pros:

Prijs kwaliteit

Cons:

Hygiëne

2026-03-24 via Nuitee
K
Katherine couple gb
10
2026-03-23 via Nuitee
J
Jackson couple sg
8
Good
Pros:

Room clean and quiet

Cons:

Surrounding many food to select

2026-03-23 via Nuitee
S
Sexton couple au
10
2026-03-22 via Nuitee
A
Alexander family_with_children ru
8
2026-03-22 via Nuitee
J
Jorge family_with_children au
9
Pros:

People at reception was really nice and resolved all my queries. I could leave my luggage at the hotel after checking out and collected it later.

Cons:

The facade of the hotel looked a bit dull but I saw they were painting it.

2026-03-21 via Nuitee
R
Robin couple gb
7
Comfortable bed and quiet at night.
Pros:

Staff were friendly and helpful. Convenient for transport links.

Cons:

Definitely a business hotel which needs some TLC in places. There are quite a few smoking rooms in the hotel which give a background smell of stale tobacco smoke.

2026-03-21 via Nuitee
W
W2245GJrobinm Couples Letchworth Garden City, Hertfordshire, England
8
Typical business hotel which could do with an update.
Pros:

All the staff here are friendly and helpful and check in was quick and painless. The room was OK but very dated. The bed was comfortable and that’s all we required for our 3 night stay as we were exploring Singapore. The food we did have at the hotel was expensive and didn’t compare with the Hawker market about 100 metres away. The hotel is right next to a bus stop and MRT station and in that respect was great for exploring the city. Would we stay here again, probably not, as there are more soulful hotels in Singapore.

2026-03-20 via Tripadvisor
L
Lee family_with_children sg
9
Pros:

Spacious room & great view. Hotel has a great scent too. Love the breakfast spread 😋!

2026-03-20 via Nuitee
D
David family_with_children gb
10
Pros:

Staff were great, we had to get 3 nights accommodation at very short notice. They couldn't do enough to help us.

Cons:

Nothing all really good

2026-03-15 via Nuitee
J
Julie-Anne couple au
8
Great accessible place from airport and to metro
Pros:

Easy acres to metro across the road

2026-03-13 via Nuitee
M
Morten couple no
10
2026-03-13 via Nuitee