Grand Mercure Singapore Roxy

Hotels
Grand Mercure
8.2 (1760 reviews)
50 East Coast Road, Roxy Square , Singapore , sg

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly and accommodating staff
Cons:
Cleanliness issues
Dated room furnishings

Categories

Cleanliness
6.78
Appalling hygiene noted in the bar area, affecting overall cleanliness perception.
Service
9.25
Staff were friendly and accommodating, going above and beyond with service.
Location
9.29
Great hotel located just in front of a MRT station, excellent for accessibility.
Room Quality
7.74
Rooms are comfortable but some are dated, requiring updates.
Amenities
8.27
Facilities are good but could use some retouches.
Value for Money
8.23
Quality of stay aligns well with price, although some aspects are dated.
Food and Beverage
7.28
Need for better communication in food offerings was noted.
Overall Experience
8.75
Overall enjoyable experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:14

Property Description

Luxurious Accommodation and Convenient Location

Situated in Katong, Grand Mercure Singapore Roxy provides a luxurious stay just 2 km from East Coast Park. The hotel boasts spacious rooms with a wide-screen LCD TV, safety deposit box, and elegant bathrooms with bathrobes.

Dining Options and Leisure Facilities

With 4 dining options including Jia Wei Chinese Restaurant and Feast Roxy Restaurant, guests can indulge in Cantonese and local cuisine. Relax by the outdoor pool or stay active at the fitness centre.

Convenient Access to Major Attractions

Conveniently located near Parkway Parade Shopping Centre, the hotel offers easy access to Changi International Airport and popular attractions like the Singapore Flyer and Orchard Road.

Book your stay at Grand Mercure Singapore Roxy for a perfect blend of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1760 reviews
Cleanliness: 6.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.75
D
Debbie family_with_children id
10
Perfect
Pros:

Everything

Cons:

I love the Hotel and will stay there every trip in the future

2026-07-17 via Nuitee
B
Bizen couple jp
6
2026-07-15 via Nuitee
S
Sonja solo_traveller mk
10
2026-07-13 via Nuitee
D
Darian couple gb
8
Pros:

The room size is well above what you would typically receive in Singapore at this cost level. Other reviews said the rooms were severely dated, and whilst I can see slightly what they were getting at decor wise, it wasn't that bad at all. Very functional rooms.

The MRT is outside and has good access into CBD/chinatown (20-30m door to door); the busses also go from outside and go pretty much everywhere. The Citymapper app was great for working out where.

We did not try the hotel's restaurants as there is a fantastic hawker centre across the road full of cheap and tasty eats.

Cons:

Something to be aware of is that the pool is not that deep (1.2m max) and tends to have children in most of the day, which is great for parents/families but less great for relaxing. The sun loungers have no shade, which is an odd choice.

2026-07-13 via Nuitee
S
Sergei family_with_children ee
10
2026-07-11 via Nuitee
C
Christina family_with_children au
10
A really great brief stay. The whole experience went above expectations. Would stay again any time
Pros:

We booked a king bed with our child and expected to share the bed but they had already made up a small bed for her. We checked out but didn’t fly until 9pm and they offered us a key to use the gym to freshen up before our flight. Location and facilities were great.

2026-07-06 via Nuitee
M
Mesina solo_traveller ph
10
I had a great time .
Pros:

Clean and quiet , very good breakfast .

Cons:

Nothing , everything is perfect .

2026-07-04 via Nuitee
R
RICHARD solo_traveller gb
10
2026-07-01 via Nuitee
S
Sam solo_traveller nl
10
Lovely stay, highly recommend!
Pros:

Very conveniently located near Marina Parade RMT station, lovely pool and very friendly staff

Cons:

Nothing

2026-06-30 via Nuitee
R
Rghvn solo_traveller nl
10
2026-06-30 via Nuitee
V
Valerie Anne couple au
7
Pleasant stay.
Pros:

Location! Location! Right across the street to public buses, MRT. Parkway shopping centre and market and eating places from the front of hotel to the back of the hotel to Katong area. Just lovely to walk around. The staff are the best part of the hotel, very courteous and helpful and believe that some of them have served the hotel for a very long time, very commendable.

Cons:

The hotel is dated and you can see from the condition of the rooms, just wear and tear in some areas. The same old looking bathrooms, the bathtub is not functional, hard to get out of it and can be dangerous when wet. Dislike the shower curtains, water tends to drip out on the bathroom floor when showering. Provided no face towels in rooms on 8 floors and was told by room attendant that only the higher floors and suites are provided with them. Shame had to use the hand towels instead. The breakfast was passable.

2026-06-29 via Nuitee
C
Chua couple sg
9
2026-06-29 via Nuitee
C
Chua couple sg
8
2026-06-28 via Nuitee
L
Lynn couple sg
10
2026-06-27 via Nuitee
E
Evelyn couple au
10
I would book again if we were to stay in Singapore
Pros:

It was clean, spacious, smelt good, situated in a perfect location. Beds were super comfy, staff were so prompt and professional

Cons:

N/A

2026-06-26 via Nuitee
J
JASICK couple fr
9
2026-06-24 via Nuitee
G
GORDON family_with_children ph
10
Super convenient location with abundance of places to eat nearby.
Pros:

Super close to MRT station. Also close to airport. Theres a mall nearby. A number of groceries nearby. Indoor hawkers nearby. Super convenient. Room also very spaceous. Extra bed was free.

Cons:

No handheld hose showerhead- showerhead is fixed onto wall.

2026-06-24 via Nuitee
C
Charlotte family_with_children gb
7
Pleasent and comfortable stay for a short period
Pros:

The room was spacious and the location was great! The gym was also good

Cons:

It was still quite expensive for the quality

2026-06-24 via Nuitee
C
Clive couple gb
8
Very enjoyable stay
Pros:

All good

Cons:

Nothing

2026-06-23 via Nuitee
C
Caroline couple gb
9
Great for a stopover
Pros:

Close to central areas

Cons:

Nothing

2026-06-22 via Nuitee