Grand Mercure Singapore Roxy

Hotels
Grand Mercure
8.2 (1794 reviews)
50 East Coast Road, Roxy Square , Singapore , sg

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly and accommodating staff
Cons:
Cleanliness issues
Dated room furnishings

Categories

Cleanliness
6.78
Appalling hygiene noted in the bar area, affecting overall cleanliness perception.
Service
9.25
Staff were friendly and accommodating, going above and beyond with service.
Location
9.29
Great hotel located just in front of a MRT station, excellent for accessibility.
Room Quality
7.74
Rooms are comfortable but some are dated, requiring updates.
Amenities
8.27
Facilities are good but could use some retouches.
Value for Money
8.23
Quality of stay aligns well with price, although some aspects are dated.
Food and Beverage
7.28
Need for better communication in food offerings was noted.
Overall Experience
8.75
Overall enjoyable experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:14

Property Description

Luxurious Accommodation and Convenient Location

Situated in Katong, Grand Mercure Singapore Roxy provides a luxurious stay just 2 km from East Coast Park. The hotel boasts spacious rooms with a wide-screen LCD TV, safety deposit box, and elegant bathrooms with bathrobes.

Dining Options and Leisure Facilities

With 4 dining options including Jia Wei Chinese Restaurant and Feast Roxy Restaurant, guests can indulge in Cantonese and local cuisine. Relax by the outdoor pool or stay active at the fitness centre.

Convenient Access to Major Attractions

Conveniently located near Parkway Parade Shopping Centre, the hotel offers easy access to Changi International Airport and popular attractions like the Singapore Flyer and Orchard Road.

Book your stay at Grand Mercure Singapore Roxy for a perfect blend of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.2
Based on 1794 reviews
Cleanliness: 6.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.75
H
hoang dat solo_traveller fr
7
2026-08-23 via Nuitee
R
Roslan Mohamed Noor solo_traveller sg
8
2026-08-22 via Nuitee
L
Leasa couple au
8
2026-08-22 via Nuitee
C
Camilla family_with_children dk
8
2026-08-20 via Nuitee
A
Anupama couple pt
10
2026-08-18 via Nuitee
K
Kevin solo_traveller nz
5
Pros:

Nothing

Cons:

We were out all day from 10-4 and our room wasn’t cleaned so I asked reception and they said they’d arrange for it to be done asap so went out came back at 6pm still not done. Shabby hotel overall

2026-08-16 via Nuitee
S
Supranee couple th
10
Excellent
Pros:

Super

Cons:

Nope

2026-08-16 via Nuitee
N
NATSUKI family_with_children jp
7
シンガポールの下町エリア
Pros:

MRTの駅が目の前で、ショッピングモールや繁華街に近いのは良かったです。建物は古そうでしたが、リノベーションされていてきれい、清潔でした。シンガポールにしては部屋も広々としていました。

Cons:

ただ壁が薄いようで、隣の声が少々うるさく感じました。

2026-08-16 via Nuitee
N
Nicholas solo_traveller nz
9
2026-08-15 via Nuitee
M
Manolios solo_traveller au
9
2026-08-12 via Nuitee
H
Heather solo_traveller gb
9
2026-08-10 via Nuitee
A
Ann couple au
10
Comfortable for transit stay with late check out & excellent friendly staff!
Pros:

Everything

Cons:

Airport Bus stops on opposite side of road & constructions made finding the Underpass hard for crossing; but on return to Airport easy to get on the bus right near hotel.

2026-08-10 via Nuitee
C
Caroline couple sg
9
2026-08-10 via Nuitee
A
ANTHONY couple za
10
Favourite hotel in Singapore.
Pros:

Love the area around Katong. Beach. MRT opposite. Food options. Parkway Parade. Pool. Laundry. Large rooms.

Cons:

Bathroom maybe a bit bigger. Swimsuits needed drying. Maybe a heated towel rail.

2026-08-09 via Nuitee
C
Caroline couple sg
9
2026-08-08 via Nuitee
L
luca family_with_children it
10
2026-08-07 via Nuitee
T
Tak family_with_children gb
10
Whole hearted recommendation
Pros:

Excellent property with large modern clean rooms. Large comfortable clean beds. Bathroom was basic but everything worked and contained the essentials. It is located a few miles away from Marina Bay sands so either download the Grab app for Uber style taxi service or do what I did and use the MRT station located 30 seconds across the road 🙂and it’s 4 stops (15 mins) to Marina Bay.

Staff couldn’t be any nicer. They were typical Singaporean hospitality , warm , friendly and welcoming. Highly efficient, communicate well and do everything to go out your way.

They also serve an excellent breakfast with both Asian and European breakfasts in a buffet with a fresh omelette station, pancake machine, fresh fruit, cheese, meats, french sticks, croissants etc. Again this is a 4 star hotel so your choices are limited. For example cold drinks are water, apple & orange juice but they cover the essential bases well.

Roxy has an excellent gym with facilities like a yoga mats, spinning bike, free weights, smith machine, rower, elliptical etc. Their swimming pool is nice and large although largely sits in the shade due to being surrounded by high rises.

The staff also put on a special treat one afternoon offering free food and drinks such as prawn spring rolls, vegan chicken nuggets and a selection of drinks!

The hotel is favoured by cabin crew so guess this must be a good choice?

Cons:

Slightly far from Marina Bay Sands (but the cost of the hotel is less than MBS properties)

2026-08-07 via Nuitee
R
Richard solo_traveller au
9
Good clean rooms with excellent staff
Pros:

Cleanliness and staff attitude, doorman was exceptional with baggage and taxi service

Cons:

Close to the airport , but distant from CBD

2026-08-04 via Nuitee
J
Jules Giulietta family_with_children au
9
Lovely hotel with beautiful perks on out stay ..
Pros:

The facilities everything available there

Cons:

Little out to go shopping but had one shopping centre near

2026-08-04 via Nuitee
Y
YUNCHU solo_traveller tw
10
2026-08-02 via Nuitee