Grand Mercure Singapore Roxy

Hotels
Grand Mercure
8.2 (1710 reviews)
50 East Coast Road, Roxy Square , Singapore , sg

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly and accommodating staff
Cons:
Cleanliness issues
Dated room furnishings

Categories

Cleanliness
6.78
Appalling hygiene noted in the bar area, affecting overall cleanliness perception.
Service
9.25
Staff were friendly and accommodating, going above and beyond with service.
Location
9.29
Great hotel located just in front of a MRT station, excellent for accessibility.
Room Quality
7.74
Rooms are comfortable but some are dated, requiring updates.
Amenities
8.27
Facilities are good but could use some retouches.
Value for Money
8.23
Quality of stay aligns well with price, although some aspects are dated.
Food and Beverage
7.28
Need for better communication in food offerings was noted.
Overall Experience
8.75
Overall enjoyable experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:14

Property Description

Luxurious Accommodation and Convenient Location

Situated in Katong, Grand Mercure Singapore Roxy provides a luxurious stay just 2 km from East Coast Park. The hotel boasts spacious rooms with a wide-screen LCD TV, safety deposit box, and elegant bathrooms with bathrobes.

Dining Options and Leisure Facilities

With 4 dining options including Jia Wei Chinese Restaurant and Feast Roxy Restaurant, guests can indulge in Cantonese and local cuisine. Relax by the outdoor pool or stay active at the fitness centre.

Convenient Access to Major Attractions

Conveniently located near Parkway Parade Shopping Centre, the hotel offers easy access to Changi International Airport and popular attractions like the Singapore Flyer and Orchard Road.

Book your stay at Grand Mercure Singapore Roxy for a perfect blend of luxury and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1710 reviews
Cleanliness: 6.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.75
N
Nurmianti couple gb
7
Nice comfortable stay in Singapore
Pros:

Close to the airport, comfortable room and clean.

Cons:

The check in process took a long time, actually the longest one I ever experienced.

2026-05-09 via Nuitee
M
Miyamae solo_traveller mx
10
2026-05-08 via Nuitee
S
Sheetal Mondkar solo_traveller sg
10
Excellent location, comfortable hotel, and good service.
Pros:

Very courteous staff. Especially, Grace who is the restaurant manager at the bfast buffet. The hotel was kept clean and neat. Prompt service. Pool is of decent size and the gym is well equipped. Self-serve Laundromat is efficient and good for long stays. Spacious room. Easy access to restaurants and malls around the area. Right outside the MRT and bus stops, so this is a huge plus.

Cons:

nothing really.

2026-05-06 via Nuitee
J
Jeremey couple us
9
2026-05-06 via Nuitee
R
Retna Tjahjarini couple id
10
We love the stay because the staffs are friendly and helpful, we even got a surprise birthday cake a surprise
Pros:

The location is just near mrt station and big mall with plenty of place to eat and shops.

Cons:

The room is old style but it feels warm and comfortable

2026-05-05 via Nuitee
M
Manoj Varma family_with_children in
10
A perfect place for family stay
Pros:

The room and the breakfast were very good.

Cons:

Everything was perfect.

2026-05-05 via Nuitee
C
Chris couple au
9
Staff were very accommodating and helpful
Pros:

The staff were terrific

Cons:

Rooms not super modern, smoking area a long walk from the hotel

2026-05-04 via Nuitee
E
Enoch solo_traveller au
7
Pros:

Great location. Excellent staff.

Cons:

Old rooms. Generally good.

2026-05-02 via Nuitee
C
Chen yp solo_traveller kr
9
Pros:

Good location good room size good water pressure good food at breakfast.

Cons:

Need shower tap line instead of fixed location

2026-05-02 via Nuitee
B
Bernard Soh family_with_children sg
9
2026-05-02 via Nuitee
V
Veronique solo_traveller fr
10
2026-05-01 via Nuitee
A
Albertine solo_traveller ng
5
Well it was
Cons:

The room I was given was smelling so very offensively from the toilet air drain

2026-04-28 via Nuitee
D
David solo_traveller au
9
Pros:

Happy with everything

Cons:

None

2026-04-27 via Nuitee
A
Annas couple au
8
Good for a stopover stay
Pros:

Great location, easy check in and lovely staff

2026-04-27 via Nuitee
N
Nola solo_traveller au
9
A pleasant East Coast alternative to the CBD for a short stay.
Pros:

The hotel is in a lovely, slightly quirky, part of town, with some beautiful 1920s shophouses and some unusual shops. If you stay, don’t miss them. It’s an easy 15-20 min walk.
If you want the full on shopping experience the Marine Drive MRT station is literally outside the hotel. I chose the hotel partly for its excellent MRT connections to the Gardens on the Bay, but unfortunately i only had one day and it rained the whole time so I missed them.
For those with late night flights, they can sell you an extra 6 hrs for around S$100, something I found really worthwhile.

Cons:

Nothing.

2026-04-25 via Nuitee
K
Kelly couple sg
8
Above average
Pros:

Convenient and near amenities

Cons:

A bit dated

2026-04-25 via Nuitee
J
Juma family_with_children in
1
Cons:

very rude staff

2026-04-25 via Nuitee
V
Vivien solo_traveller sg
10
Pros:

So close to the Marine Parade station with access to city or airport and a large mall. Staff Yu was very pleasant and helpful. Upgrade to sea view was apprecuated. Room was large with good decor

Cons:

Nothing

2026-04-24 via Nuitee
A
Aline family_with_children au
10
Good location, clean, great friendly staff, comfortable
Pros:

Great hotel
Amazing staff

Cons:

Good location, clean, great friendly staff, comfortable

2026-04-24 via Nuitee
A
Angelo solo_traveller ch
8
Pros:

Price position breackfast and the very kind staff.
Swimmingpool and proximity to the airport. Bus 36 unloads you just in front

Cons:

This time the position of the room 1001 and all those with 01 at the end are positioned next to the lift which are noisy as a railway
I already mentioned the bath tub which is not very comfortable as the shower is fixed to the wall and the access is difficult and slippery

2026-04-21 via Nuitee