Holiday Inn Express & Suites - Mall of America - MSP Airport by IHG

Hotels
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Holiday Inn Express
8.6 (771 reviews)
7801 12TH Ave S , Bloomington , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and spotless rooms
Friendly and helpful staff
Great location
Cons:
High parking charge
Inconvenient breakfast timing
Issues with room temperature control

Categories

Cleanliness
9.23
Most reviewers noted that the hotel was exceptionally clean, with no signs of dirt or grime.
Service
8.2
While many found the staff friendly and helpful, one reviewer had a negative experience with the front desk.
Location
8.74
Multiple reviews praised the hotel's convenient location near attractions and the airport.
Room Quality
8.69
Guests described the rooms as comfortable and nicely equipped.
Amenities
8.22
Some amenities were mentioned positively, but others like the breakfast timing were criticized.
Value for Money
8.68
Many felt the hotel offered good value for the price, especially in relation to cleanliness and comfort.
Food and Beverage
8.23
Guests appreciated the breakfast options, though some wished for more variety.
Overall Experience
8.8
Most reviewers expressed satisfaction with their overall stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:25

Property Description

Convenient Location
Located just a 5-minute drive from Minneapolis-Saint Paul International Airport and the Mall of America, Holiday Inn Express & Suites - Mall of America - MSP Airport offers easy access to key attractions.

Comfortable Rooms
Each room is equipped with a microwave, refrigerator, and some even feature a cozy sofa for added relaxation during your stay.

Great Amenities
Guests can take advantage of the complimentary breakfast, free WiFi, business center, and free parking provided by Holiday Inn Express & Suites - Mall of America - MSP Airport.

Book your stay now at Holiday Inn Express & Suites - Mall of America - MSP Airport for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: MSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 771 reviews
Cleanliness: 9.23
Service: 8.2
Location: 8.74
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
C
Carlos • family_with_children • us
10
2026-03-01 • via Nuitee
S
Scott • family_with_children • us
8
2026-01-29 • via Nuitee
M
Michael • family_with_children • us
8
2026-01-22 • via Nuitee
P
Peggy • couple • us
9
Pros:

Staff was super helpful and friendly.

2026-01-20 • via Nuitee
P
Peggy • couple • us
9
2026-01-20 • via Nuitee
A
Adeshina • family_with_children • us
10
Nice hotel and very neat
Pros:

Everything

Cons:

Noting

2026-01-19 • via Nuitee
A
Ann • family_with_children • us
8
2026-01-19 • via Nuitee
E
Eyvis • family_with_children • us
10
I love this hotel, staff very nice, everything very clean, close to the mall. Highly recommended
2026-01-19 • via Nuitee
T
Taneka • solo_traveller • us
9
Pros:

The hotel staff and shuttle drivers were friendly. The breakfast was great! Quiet even with being beside the highway. Overall good experience!

2026-01-19 • via Nuitee
P
Patricia • family_with_children • us
10
Pros:

Location was perfect

Cons:

To charge $15 for parking is crazy

2026-01-19 • via Nuitee
C
Claudia • family_with_children • us
1
Didn’t like that got rushed out at 11 when check out was at 12.
Cons:

Had to pay for two cars when both cars were there for the same stay.

2026-01-19 • via Nuitee
P
Paul • couple • us
7
Average
Cons:

I had to pay $15.00 to park my car in an open unguarded parking lot, next time I’ll just say I don’t have a car!!!!! Ridiculous to pay this, it wasn’t mentioned in the booking

2026-01-19 • via Nuitee
M
Mohammed • family_with_children • us
9
2026-01-17 • via Nuitee
J
Jasmine • couple • ca
10
Pros:

The location is great! The staff were kind and helpful! They were incredibly accommodating and understanding with flight changes and needing to linger a bit! We will definitely stay here next time!

2026-01-06 • via Nuitee
T
timothy • couple • us
10
Wonderful front desk people, clean and very reasonable
2026-01-02 • via Nuitee
P
Phil • couple • ca
8
Stay was fine but parking charge is enough for me not to return
Pros:

Location

Cons:

Pay for parking. A huge pain when you have to go back out to place parking ticket on dashboard. It was snowing and cold and a money grab.

2026-01-01 • via Nuitee
L
Lee • solo_traveller • us
8
2025-12-31 • via Nuitee
M
Maske • solo_traveller • us
10
2025-12-25 • via Nuitee
M
Moeller • extended_group • us
10
Very clean, attentive staff, close to everything we needed
Pros:

Next to the Mall of America

Cons:

The Continental Breakfast

2025-12-23 • via Nuitee
O
ody • family_with_children • us
8
2025-12-22 • via Nuitee