Holiday Inn Express & Suites - Mall of America - MSP Airport by IHG

Hotels
•
Holiday Inn Express
8.6 (828 reviews)
7801 12TH Ave S , Minneapolis , US
+1 952-213-3150

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spotless rooms
Friendly and helpful staff
Great location
Cons:
High parking charge
Inconvenient breakfast timing
Issues with room temperature control

Categories

Cleanliness
9.23
Most reviewers noted that the hotel was exceptionally clean, with no signs of dirt or grime.
Service
8.2
While many found the staff friendly and helpful, one reviewer had a negative experience with the front desk.
Location
8.74
Multiple reviews praised the hotel's convenient location near attractions and the airport.
Room Quality
8.69
Guests described the rooms as comfortable and nicely equipped.
Amenities
8.22
Some amenities were mentioned positively, but others like the breakfast timing were criticized.
Value for Money
8.68
Many felt the hotel offered good value for the price, especially in relation to cleanliness and comfort.
Food and Beverage
8.23
Guests appreciated the breakfast options, though some wished for more variety.
Overall Experience
8.8
Most reviewers expressed satisfaction with their overall stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:25

Property Description

Convenient Location
Located just a 5-minute drive from Minneapolis-Saint Paul International Airport and the Mall of America, Holiday Inn Express & Suites - Mall of America - MSP Airport offers easy access to key attractions.

Comfortable Rooms
Each room is equipped with a microwave, refrigerator, and some even feature a cozy sofa for added relaxation during your stay.

Great Amenities
Guests can take advantage of the complimentary breakfast, free WiFi, business center, and free parking provided by Holiday Inn Express & Suites - Mall of America - MSP Airport.

Book your stay now at Holiday Inn Express & Suites - Mall of America - MSP Airport for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Guest Reviews

8.6
Based on 828 reviews
Cleanliness: 9.23
Service: 8.2
Location: 8.74
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
C
Christine • extended_group • us
7
2026-10-12 • via Nuitee
A
Alan • couple • gb
9
Reasonably priced for a short stay
Pros:

Close to the airport and Mall of America. Ample parking. Room was basic but clean, modern and comfortable. Staff on reception were great.

2026-10-09 • via Nuitee
J
Jack • couple • us
10
Pros:

It was excellent

Cons:

Nothing

2026-10-07 • via Nuitee
C
Craig • couple • us
10
Excellent
Pros:

I stayed their in 1980 because of the location

Cons:

Nothing, it was all good

2026-09-15 • via Nuitee
J
Jean • couple • us
10
Fantastic place. Loved my time there!
Pros:

everything!!!! staff very helpful and nice. went out of there way to help us. Room comfortable and clean. Breakfast was great. Shuttles the best!!!I would definitely stay there again!

Cons:

It was all great!

2026-09-15 • via Nuitee
J
Jack • couple • us
10
The front desk people were so helpful & gave us all the information we needed!
Pros:

The breakfast was great! The lady who runs the breakfast was very pleasant & helpful!

Cons:

Our room could use a hook in the bathroom!
Room 315!
That was it!

2026-09-15 • via Nuitee
S
Steve • couple • us
10
2026-09-14 • via Nuitee
R
Rick • family_with_children • us
9
Solid clean accomodations at an affordable price.
Pros:

Breakfast was alright. The staff was very accommodating in getting oat milk for we vegans to use on our cereal or oatmeal. coffee was good and always available. I stayed here last year and would use the facility again despite the construction.

Cons:

Paying for parking at this location is not a good policy. It is not known by guests who book through a 3rd party. AND it is a ridiculous place to pay for parking. It's not downtown and seems punitive.

2026-09-07 • via Nuitee
W
Wayne • couple • us
7
Pros:

Good location. 24 hour coffee. Van drivers were prompt and friendly.

2026-09-02 • via Nuitee
T
Tim • solo_traveller • us
10
Felt like I was home.
Pros:

It was the best hotel I've stayed at in years.i will now compare all hotels I stay at to this one.

2026-09-02 • via Nuitee
J
Jennah • extended_group • us
9
2026-08-29 • via Nuitee
J
Jessie • couple • us
8
2026-08-25 • via Nuitee
A
Anuoluwapo • family_with_children • ca
10
Pros:

The breakfast is 10/10. The location is perfect

Cons:

None

2026-08-18 • via Nuitee
C
Candice • family_with_children • us
3
Will not stay again.
Pros:

everything was good.

Cons:

I never got a reciept. They say i get it from booking.com and booking.com says i get it from them.

2026-08-18 • via Nuitee
J
Justin • family_with_children • us
10
2026-08-11 • via Nuitee
7
731sadiel • Family
10
Great experience
Pros:

Our shuttle driver, Gary, was above and beyond our expectations for any shuttle driver. He was very informative, talkative and safe, as well as speedy to the pick up point. Thank you!

2026-08-09 • via Tripadvisor
M
Mairon • solo_traveller • br
9
2026-08-09 • via Nuitee
C
CHUNKAO • solo_traveller • tw
9
2026-08-08 • via Nuitee
J
Jennifer • couple • us
10
Amazing stay!
Pros:

Very comfortable bed. Slept great!

Cons:

No complaints

2026-08-05 • via Nuitee
J
Jillesa • couple • us
6
It was fair, but I probably won’t stay there again
Pros:

Location ok

Cons:

Staff at front desk not helpful when I entered the lobby I wasn’t told anything about breakfast and my reservation was all mixed up and I was gonna be charged twice for incidentals the carpet is disgusting

2026-08-03 • via Nuitee