Redmont Hotel Birmingham - Curio Collection by Hilton

We used to love the redmont. Not only do the rooms need some major TLC, but most concerning is the elevators. One of the elevators has been broken since we visited this time last year. And the other one sounds like it’s about to break. None of them have been inspected since 2024. Almost a full year after the expiration date on the certificate. We will not be back.

Close to everything

Terrible, disgusting hotel and even worse management. The local manager, Tonya Williams, is an outright liar. Do not stay here at all!! I would rate this Hilton property 0 stars if we could.
We are loyal Hilton Diamond members and have stayed at multiple Hilton properties around the world. This was one of the worst properties we have ever stayed at. We stayed here in February and from the time we attempted to check in, it was disappointing. We were upgraded due to our Diamond status and upon checking into our room it was absolutely disgusting. The bedsheets appeared dingy and the bathroom was gross.
There was hair on the ground and a vomit stain on the tile. So vile! We calledcalled downstairs right away and were moved to another room that was not much better. However, we were there for a family function and has other guests arriving that we has suggested the hotel to.
We did notify the manager on duty and he told us he would escalate our concerns. The next day, the hotel manager, Tonya was on sight and sat down and spoke to us regarding the issues. She agreed that our experience was 100% unacceptable and promised to compensate our Hilton Honors points for our entire stay. She assured us that she would make this happen. Also, despite our complaints and meeting with her, our room was never even serviced by house keeping our entire stay.
Now over 1 month later after no follow-up call or email, we contacted her and at first she acted as if she has no idea what we were talking about. Then she stated she escalated the issue to corporate but was unauthorized to issue more than 20,000 points, which covers absolutely nothing! She totally and outright lied to us, after she had assured us in person and in an email that our entire points would be compensated.

She even had the audacity to even yell at us on the phone. This is not the type of experience I expect as a loyal Hilton Diamond Member.

In conclusion avoid this disgusting and poor quality Hilton property at all costs.

The location is great for downtown

The room was cozy, I hated that the roof top is closed on Sunday

Well cleaned, equipes and Ready when arrived. Would suggest a safety box and a small refrigerador. Besides that’s everything was fantásticas.

The Hilton has completely forgotten about this hotel. It's a beautiful, historic hotel that Hilton has let fall into disrepair.
We booked a room with "2 queen beds". The beds were doubles. The rooms do not match the obline photos. No desk, chairs, lamps, etc. The furniture that was in the room, was falling apart/ broken. Toilet accessories were falling out of the wall.

The restaurant was completely understaffed - 1 person was the host and waitress for the entire restaurant. The food was horrible.
This hotel was AWFUL!!

The staff was courteous and responsive. They were the only redeeming quality. Shame on Hilton for ruining an historic building!

It looks super nice but the elevator was broken and super old and you can hear how loud and old it is in the room it moves throughout the whole night

I stayed one night here, and I cannot recommend it. I paid way too much ($400!) for a hotel that had scratched walls, dirty floors in the elevator and hallway, and a general sense of disrepair. The bed was comfortable and the room was clean. Unfortunately all night I could hear the banging of the elevator as its gears clanked and echoed into my room (room 301). Even the planters at the front entrance looked sad and neglected. I thought Hilton properties would have a higher standard.

The location was fantastic! Cool historical building. The pillows were great! Nice view of the city.

The quality and quantity of the BF meal was outstanding, however there was only one staff member taking orders from customers.