Ibis Alcala de Henares La Garena

Hotels
•
ibis
8.4 (2409 reviews)
Antonio Suarez, 8 , Alcalá de Henares , es

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Cons:
Cleanliness issues
Limited food options
Malfunctioning amenities

Categories

Cleanliness
7.36
Several reviews mentioned cleanliness issues, including unclean rooms and odors.
Service
9.33
Overall, the staff received positive feedback for being friendly and helpful.
Location
8.87
Good location mentioned for access to historical sites, but some noted it was distant from the city center.
Room Quality
8.32
Most reviews noted comfortable beds and modern rooms but mentioned issues like malfunctioning amenities.
Amenities
7.85
Amenities received mixed reviews; some were lacking such as limited food service and issues with equipment.
Value for Money
8.81
Generally regarded as a good value for quality versus price.
Food and Beverage
7.86
Food quality was praised, especially breakfast, but variety and service speed received criticism.
Overall Experience
8.83
Overall positive experience with intentions to return, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 06:57

Property Description

Convenient Location:
Located in Alcalá’s La Garena district, Ibis Alcalá de Henares La Garena is just 1 km from the centre of Alcalá de Henares, a UNESCO World Heritage site.

Dining Options:
Enjoy a daily buffet breakfast at the on-site restaurant or grab a snack anytime from the 24-hour snack bar.

Accessibility to Madrid:
Only a 25 minutes’ drive from Madrid, Ibis Alcalá de Henares La Garena provides easy access to the city’s Barajas Airport and the IFEMA Exhibition Centre within 20 km.

Book your stay at Ibis Alcalá de Henares La Garena for a comfortable and convenient experience.

Important information:

-

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2409 reviews
Cleanliness: 7.36
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.83
H
Hernan • family_with_children • es
9
Muy buena experiencia.
Pros:

Muy buena atención de los recepcionistas, tanto a la entrada como a la salida. Muy buena ubicación, posibilidad de cargar coche eléctrico. Habitación muy cómoda y limpia.
Volveré a repetir en el próximo viaje!

2026-03-20 • via Nuitee
I
INES • solo_traveller • es
9
Superó mis expectativas
Pros:

Suelo evitar esta cadena de hoteles cuando busco alojamiento y tengo que decir que superó mis expectativas. Habitación grande y cómoda con cama muy grande, entorno silencioso. Dispone de aparcamiento propio gratuito lo que es un plus. Desayuno bueno y variado y servicios cerca. Volvería a alojarme aquí.

Cons:

Quizás un armario más accesible

2026-03-20 • via Nuitee
E
EDUARDO • solo_traveller • es
9
2026-03-18 • via Nuitee
D
Dimitrios • solo_traveller • gr
8
Πολύ καλή διαμονή
Pros:

Καλή τοποθεσία κοντρά σε κεντρικό δρόμο και σταθμό τρένου για το κέντρο. Δωρεάν πάρκιγκ με ορισμένες στεγασμένες θέσεις.

Cons:

Λίγο λιτό αλλά επαρκές πρωινό. Δεν υπήρξε κάτι που να με χάλασε.

2026-03-17 • via Nuitee
M
Mireia • family_with_children • es
10
Pros:

El estilo único del hotel. Y el salón hall/ restaurante era acogedor. Las chicas de la recepción simpáticas. Tuvimos un pequeño percance y se portaron muy bien con nosotros

Cons:

Nada

2026-03-17 • via Nuitee
F
FRANCISCA • extended_group • es
9
2026-03-17 • via Nuitee
M
Mariu • solo_traveller • es
9
Recomendado 100%
Pros:

Buena ubicación, limpieza, espacios comunes agradables y habitaciones cómodas

2026-03-16 • via Nuitee
G
Grasso • family_with_children • es
10
2026-03-15 • via Nuitee
M
MARIA FILOMENA • couple • es
9
2026-03-14 • via Nuitee
I
Irune • family_with_children • es
6
2026-03-13 • via Nuitee
L
López Sánchez • extended_group • es
9
2026-03-13 • via Nuitee
J
Justa • couple • es
10
2026-03-10 • via Nuitee
P
Puspendra Kumar • family_with_children • de
6
2026-03-10 • via Nuitee
L
Linda • family_with_children • es
9
2026-03-10 • via Nuitee
P
Puspendra Kumar • family_with_children • de
6
2026-03-10 • via Nuitee
F
francisco jose • couple • es
8
Pros:

Muy tranquilo

Cons:

Tiene aparcamiento privado, pero muy escaso

2026-03-09 • via Nuitee
C
Carmen • family_with_children • es
7
Pros:

La ubicación

Cons:

Lo que no me gustó fue que llevamos una mascota y no nos pusieron unos cuencos para la comida ni una cama y, por tanto, el precio para mi fue algo caro

2026-03-08 • via Nuitee
S
Soraya • family_with_children • es
8
2026-03-08 • via Nuitee
R
Rosa Maria • couple • es
9
Suelo venir unas dos veces al año.
Pros:

Todas las instalaciones.

2026-03-08 • via Nuitee
A
Antonio • solo_traveller • pt
7
2026-03-08 • via Nuitee