Ibis Alcala de Henares La Garena

Hotels
•
ibis
8.4 (2542 reviews)
Antonio Suarez, 8 , Alcalá de Henares , es

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Cons:
Cleanliness issues
Limited food options
Malfunctioning amenities

Categories

Cleanliness
7.36
Several reviews mentioned cleanliness issues, including unclean rooms and odors.
Service
9.33
Overall, the staff received positive feedback for being friendly and helpful.
Location
8.87
Good location mentioned for access to historical sites, but some noted it was distant from the city center.
Room Quality
8.32
Most reviews noted comfortable beds and modern rooms but mentioned issues like malfunctioning amenities.
Amenities
7.85
Amenities received mixed reviews; some were lacking such as limited food service and issues with equipment.
Value for Money
8.81
Generally regarded as a good value for quality versus price.
Food and Beverage
7.86
Food quality was praised, especially breakfast, but variety and service speed received criticism.
Overall Experience
8.83
Overall positive experience with intentions to return, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 06:57

Property Description

Convenient Location:
Located in Alcalá’s La Garena district, Ibis Alcalá de Henares La Garena is just 1 km from the centre of Alcalá de Henares, a UNESCO World Heritage site.

Dining Options:
Enjoy a daily buffet breakfast at the on-site restaurant or grab a snack anytime from the 24-hour snack bar.

Accessibility to Madrid:
Only a 25 minutes’ drive from Madrid, Ibis Alcalá de Henares La Garena provides easy access to the city’s Barajas Airport and the IFEMA Exhibition Centre within 20 km.

Book your stay at Ibis Alcalá de Henares La Garena for a comfortable and convenient experience.

Important information:

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Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2542 reviews
Cleanliness: 7.36
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.83
S
Sandra • family_with_children • es
10
2026-05-15 • via Nuitee
A
Albert • extended_group • es
5
Pros:

Aparcamiento bueno en interior

Cons:

Problemas con la factura y problema de agua caliente sanitaria para ducha

2026-05-15 • via Nuitee
V
Volodymyr • extended_group • ua
9
Pros:

Тихо, чисто, есть парковка, рядом супермаркеты

2026-05-12 • via Nuitee
A
Aníbal • couple • ar
10
Hotel recomendable con excelente desayuno
Pros:

El aparcamiento es en el hotel, con algunas cocheras cubiertas. Tiene cargadores para vehículos eléctricos.
El desayuno, de pago, es excelente. Muy completo, excelente cafe, frutas y bollos.
Las camas muy comodas.

Cons:

Las dimensiones de la habitación y el baño, un poco chicas.

2026-05-10 • via Nuitee
J
Julia • couple • es
6
Relación calidad precio caro
Cons:

El colchón era muy incómodo. Solo había 2 toallas de ducha, no había de manos. Se oían los ruidos de las habitaciones.

2026-05-09 • via Nuitee
R
R.Aguilar • solo_traveller • es
9
2026-05-09 • via Nuitee
J
Jerónimo • solo_traveller • es
8
2026-05-09 • via Nuitee
M
Moreno De Carolis • couple • nl
10
Pros:

la cama

Cons:

no habia aire solo calefacion

2026-05-08 • via Nuitee
R
Robin • couple • gb
9
Pros:

Friendly staff,good breakfast and nearby rail line into Madrid

2026-05-08 • via Nuitee
G
Garry • couple • gb
8
2026-05-07 • via Nuitee
P
Pablo • couple • es
10
2026-05-06 • via Nuitee
M
María • family_with_children • es
8
2026-05-05 • via Nuitee
A
AUGUSTO • couple • ar
8
Pros:

El desayuno completo y la habitación

Cons:

Faltaba un poco de limpieza en general

2026-05-05 • via Nuitee
J
Juan Carlos • extended_group • es
8
aceptable
Pros:

El bar muy bien

Cons:

las camas una muy bien la otra tenia una ligera inclinación

2026-05-04 • via Nuitee
D
Daniela • couple • es
9
2026-05-04 • via Nuitee
V
Valero • couple • es
9
2026-05-04 • via Nuitee
A
Anabela • couple • pt
9
2026-05-04 • via Nuitee
E
Escalante • couple • es
10
2026-05-03 • via Nuitee
B
Beatriz • solo_traveller • es
9
2026-05-03 • via Nuitee
S
SANDRA • couple • gb
8
Very good
Pros:

Very convenient when travelling with a dog.

Cons:

Flashing light in room all night

2026-05-03 • via Nuitee