Hilton Garden Inn Jacksonville Airport

Hotels
Hilton Worldwide
8.4 (117 reviews)
13503 Ranch Rd, Jacksonville, Florida, 32218 , Jacksonville , US

Pets allowed

Facilities

Fitness facilities
Express check-out
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean
Comfortable
Good Service
Spacious Rooms

Categories

Cleanliness
8.4
The room was very clean, enhancing the overall positive sentiment.
Service
8.9
Front desk staff were amazing, very kind and accommodating.
Location
8.3
Standard quality for this hotel tier.
Room Quality
8.4
Room was spacious and cozy, providing a comfortable stay.
Amenities
8.3
Clean and good amenities available, enhancing satisfaction.
Value for Money
8.3
Price was reasonable, offering good value for the stay.
Food and Beverage
8.3
Standard quality for this hotel tier.
Overall Experience
8.3
Everything was great, indicating overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 23:19

Property Description

Discover a delightful stay at Hilton Garden Inn Jacksonville Airport, where comfort meets convenience in the heart of Northside.

Recreational Amenities
Make a splash in our outdoor pool, unwind in the hot tub, or energize your day at our 24-hour fitness center. Whether you’re seeking relaxation or adventure, our hotel caters to all your recreational needs.

Dining Options
Savor delectable meals at our Great American Grill, or enjoy the convenience of room service during limited hours. Don’t forget to unwind at our bar/lounge, the perfect spot to grab your favorite drink after a day of exploration.

Business Facilities
With 2,250 square feet of versatile meeting space and express check-in/check-out services, planning events has never been easier. Plus, our complimentary roundtrip airport shuttle ensures your travels are hassle-free.

Book your unforgettable getaway today at Hilton Garden Inn Jacksonville Airport!

Important information:

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 117 reviews
Cleanliness: 8.4
Service: 8.9
Location: 8.3
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.3
S
Susan
10
Business stay
Pros:

Have stayed here several times when in the area for business. Always clean, a good nights sleep, and always felt safe. Have never had any issues.

2025-10-12 via Nuitee
C
Cathleen partner
10
Pros:

This was a last minute stay on a road trip. We were very happy with this hotel. The price was reasonable, it was clean and had good amenities.

2025-10-03 via Nuitee
M
Matthew partner
10
Pros:

Room was spacious. Very cozy. Quiet

2025-10-03 via Nuitee
B
Brandi
10
Pros:

Front desk, amazing! Very kind and accommodating

2025-09-02 via Nuitee
D
David
10
Pros:

Very competent and hospitable staff.

2025-08-25 via Nuitee
C
Carolyn
10
Pros:

Everything was great

2025-07-31 via Nuitee
E
Ethias partner
10
Pros:

The staff is friendly and personable.

2025-07-30 via Nuitee
N
Natalie family
10
Pros:

Excellent service, comfortable spacious room and bathroom and extremely clean. We most certainly enjoyed our stay. Will definitely book again in the future!

2025-07-27 via Nuitee
V
Valencia family
10
Pros:

Very clean room!

2025-07-23 via Nuitee
S
Sylvia
8
Pros:

The property was conveniently located . The lobby was very nice as well as the staff. The room was a bit dark and the USB chargers were not working. But overall the stay was great. I would stay there again

2025-06-30 via Nuitee
J
Jean friends
10
Pros:

Friendly helpful staff.

2025-06-23 via Nuitee
A
Alexis
10
Pros:

We took the shuttle and it was quick and easy. The room was a welcome slice of heaven after our travel.

2025-06-15 via Nuitee
S
Suzi
8
Pros:

Rooms are old. Linen and cleaning is only every other day. Was not told that.
Room carpet was fraying and dirty. Shower water pressure was low.
However, staff was very friendly and helpful. I used the meeting room and it was excellent.

2025-06-08 via Nuitee
J
Janet
6
Average stay because of the lack of proper cups
Pros:

The hotel was really nice to walk in to. The room was clean and the beds were comfortable. However I take exception to only having cardboard cups and no tea bags as I only drink tea. I had to go to the lobby to ask for them. The windows in our room #405 were dirty on the outside so made it difficult to see out properly

2025-05-23 via Nuitee
D
Donna partner
10
Pros:

The pool area could have stayed open longer than 6:00 pm.

2025-05-05 via Nuitee
E
Elizabeth family
10
Pros:

The desk staff was cheerful and welcoming.

2025-05-04 via Nuitee
K
Krystal friends
6
Pros:

Nice, quite and clean. Front desk staff were friendly.

2025-04-21 via Nuitee
D
Derica
10
Pros:

My reservations were not in the system. Ms. Kori at the front desk was very understanding. She quickly helped me and my family find a room. Thanks to her we had a very nice vacation. Will book again!

2025-04-13 via Nuitee
E
Elizabeth
4
Pros:

The carpet was dirty and old. I would not stay here again

2025-04-06 via Nuitee
L
Lacole family
10
Pros:

I always stay here when I’m in Jax. Very clean quiet & accessible to everything

2025-04-01 via Nuitee