Extended Stay America Suites San Jose Edenvale North

Booking is easy, the staff go above and beyond to be of service, the hotel is a little older so for that its ok, beds are comfortable and AC works so good!

Pros: functioning a/c, basically clean, friendly staff

Cons: tv didn’t work, hallway carpet had a very heavy old/musty/dirty smell, moldy bathroom ceiling, faint smoker smell in room, stained towels

Overall, would not stay again

No accessible room!

It was not a good experience. It’s basically a transient hotel, with a very sketchy clientele…some a little scary, with dogs in the halls (they allow pets).

The floors are filthy in the public spaces; rooms are old…no amenities of any kind; only one plastic glass; the kitchen had nothing; it was sad.

There was a full laundry (part of the reason I booked the hotel) to handle a large amount of laundry from a cruise that ended a couple of days before. We were going to Monterey the next morning and wanted to get it done before we headed down.👍

When I went down to the laundry, there were no cleaning supplies available…they said they stopped providing awhile ago. I had to pressure the staff to get me some soap to use from their on site laundry, so I didn’t have to leave and find some. They were nice and did, but as I was doing the laundry, the staff came in and removed the signs that said supplies were available…and it looked like they had been there since the property opened.😵‍💫

In the old days I would call it a “no tell motel” by its appearance, and the folks in the halls. Completely not recommended it for folks to stay…😣

Did not feel safe

It was ok ….the room is fine

While the actual room was clean, with a great air conditioner and shower, the halls, stairways, and parking lot were filled with litter. The third floor smelled like dogs and was littered with lots of debris. The stairwell floor was very dirty as well.

Place was ok to sleep but nothing special about it. Still has popcorn ceiling, no coffee in room, no shampoo or lotion, no blow dryer, etc. not convenient but we were able to sleep. Pet friendly was a plus!

I enjoyed every bit of our 4 days there. The minor mention was a different type of of shower curtain and wish there was an ice machine and breatter breakfast option but over all COOL 😎 big shout out to BRYAN ❤️

Our first morning there, Mr daughter spotted roaches crawling nest the bathroom door. E were able to move rooms, which we did that morning. After running errands all day, we come back to the room for the first time to see very tiny roaches in the bathroom in our second room. I didn’t feel like moving dinner I’m pregnant and figured it must be a building thing.

I would not stay here ever again. No chair for desk. The stove heating plates were disassembled when we arrived. The sofa was broken and unusable. Stains on the ceiling. I called the front desk 4 or 5 times before I was able to speak to a human being and ask for more pillows.

My room had dead roaches and dead spiders the elevator had a stank trash bag that was left for an hour in there someone opened my door around 230 if I didn't have my latch they would been able to come in the person didn't say housekeeping or anything

It was very run-down and the rooms seemed stripped bare. I didn't even have a shower curtain when i got there. Guests have to ask at the front desk for everything. My neighbors had a party next door and were very loud. The mattress was so old that it sloped drastically to one side. "Breakfast" is a joke. I woke really early, left, and grabbed a bite at the Starbucks across the street.

I would never stay here again
Room was dirty. Gum on floor.
It says there is free breakfast there was literally 1 granola bar out
Smelt like cigarettes. And the whole 2nd floor smelt like trash.

Good size room with fridge and st I ve butbthe complementary breeakfast was muffins and coffee. Nice staff. Hallways smelled i think people actually are living there bcuz its an extended stay.

This hotel decided to rerent booked rooms because a Metallica concert nearby provided higher paying clients. Along with every other client who checked in after 10:30 pm, often after long flights or drives (10h drive for us), we arrived at the hotel to find that we needed other accommodations (in a booked out town).

convenient, safe and staff attentiveness.

Walls are paper thin. TV remote missing.

This is a very poor example of the Extended Stay brand. I was very disappointed. The stove did not work, there were no amenities in the room. If you wanted dishes or a coffeepot you had to go to the front desk to get them. The stairs smelled like urine and the hallways reeked of garbage. It was literally a single step up from a no-tell motel

The manager there is super nice