SureStay Plus by Best Western Brooks

Hotels
•
SureStay Plus Hotel by Best Western
8.6 (368 reviews)
1240 Cassils Place East , Brooks , ca
+1 403-362-8000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Noisy environment
Damaged facilities

Categories

Cleanliness
8.15
Generally clean, with some mentions of cleanliness but also issues like damaged facilities.
Service
9.15
Consistently positive remarks about helpful and friendly staff.
Location
8.65
Conveniently situated, although transportation might be needed.
Room Quality
8.65
Rooms are described as modern and comfortable, though some mention noise.
Amenities
8.65
Good amenities provided, including breakfast and room features.
Value for Money
8.65
Perceived good value for the price paid.
Food and Beverage
8.15
Mixed reviews on breakfast; some enjoyed it while others found it lacking.
Overall Experience
8.75
Overall good experience with highlighted strengths and minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:25

Property Description

Welcome to SureStay Plus by Best Western Brooks!

Renovated Rooms: Enjoy our modern rooms equipped with a fridge, microwave, coffee pot, and a flat screen TV for your convenience.

Fitness Room and Laundry: Stay active in our fitness room with weight equipment, treadmill, and work-out bike. Take advantage of our guest laundry facilities.

Delicious Breakfast: Start your day right with our full breakfast offering oatmeal, fresh fruit, bagels, and more!

Book now to experience these fantastic amenities at SureStay Plus by Best Western Brooks!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXH

Location

Guest Reviews

8.6
Based on 368 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.75
C
Carr • solo_traveller • ca
6
Pros:

The staff were all good

Cons:

The bed was very hard and uncomfortable and looked run down.

2026-08-29 • via Nuitee
R
Reid • solo_traveller • ca
9
Pros:

Great bed place was spotless good shower and everything spot on. Been here b4 and always a great place to stay

2026-08-29 • via Nuitee
D
Dau • couple • ca
8
It was good
Pros:

Staff were lovely

Cons:

Breakfast

2026-08-22 • via Nuitee
M
Margot • couple • nl
6
2026-08-19 • via Nuitee
A
Andrew • solo_traveller • gb
8
Basic business budget hotel
Pros:

Clean and tidy

Cons:

No lift (elevator) to the second floor so you have to carry heavy bags upstairs if you have such

2026-08-16 • via Nuitee
K
ki wan • couple • ca
8
2026-08-16 • via Nuitee
S
Smith • couple • ca
8
2026-08-15 • via Nuitee
E
Emily • solo_traveller • ca
9
Pros:

It was quiet and the staff was responsive

2026-08-15 • via Nuitee
J
Jolene • couple • ca
9
Very good value.
Pros:

Bright, clean, close to highway, comfortable bed, very kind staff, plenty of food.

2026-08-13 • via Nuitee
I
Iryn • solo_traveller • ca
9
2026-08-10 • via Nuitee
C
Charles • couple • ca
10
2026-08-08 • via Nuitee
N
Norma • family_with_children • ca
8
2026-08-05 • via Nuitee
I
Iryna • couple • ca
10
Nice hotel
Pros:

The property was clean, close to gas station and breakfast was good. Thanks

Cons:

The breakfast room is a little small but we ate outside in gazebo.

2026-08-05 • via Nuitee
B
Brian • solo_traveller • ca
8
Pros:

I didn't expect much for the price and location, but the room exceeded my expectations. it was very comfortable and clean.

Cons:

I felt the carpet in the hallway was quite worn. which isn't that big of a dislike.

2026-08-04 • via Nuitee
R
Ron • couple • us
9
Pros:

Very nice room

2026-07-23 • via Nuitee
M
Maria Silver Luzelma • extended_group • ca
10
Great value, and surely will stay again.
Pros:

Easy find, like the location, newly renovated hotel, very clean, nice staffs and great breakfast.

Cons:

So far nothing not to like.

2026-07-20 • via Nuitee
I
Igor • family_with_children • ru
9
2026-07-19 • via Nuitee
R
Robert • family_with_children • ca
10
I will be back if up that way again
Pros:

Great shower comfortable bed Breakfast was just what I needed to start the day

Cons:

every thing was good

2026-07-17 • via Nuitee
D
Dr Sickey • solo_traveller • ca
8
Good accommodation close to the highway.
Pros:

The hotel is decent. Very good A/C in the room - small, not very loud, obviously new or well cleaned, as the blowing air has no bad smell. And it is very efficient. Breakfast was nice, with several options of protein, fruit and carbs. I LOVE that the breakfast is till 10 AM (most places have it till 9 or 9:30). They have an EXCELLENT fitness room. It is wholesome, with two cardio machines, a bench, a 360 machine, and even a small sink. I would stay here again.

Cons:

Poor soundproofing was the main issue for me. A family next door had three kids that were banging, stomping and screaming till 11 PM. But if the soundproofing was better, I would not have heard it so much. While the hotel has easy access to the highway, it is away from downtown, and there are no sidewalks directly around the hotel, that would enable walking access to the local brewery, for example. To be fair, the front desk staff offered to help both on arrival and departure, but I don't think it's their job. I believe their accessible rooms are on the ground floor.

2026-07-16 • via Nuitee
E
Elizabeth • couple • ca
10
2026-07-14 • via Nuitee