SureStay Plus Hotel by Best Western Drumheller

Hotels
SureStay Plus Hotel by Best Western
7.9 (947 reviews)
600-680 2 St Se , Drumheller , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Family-friendly amenities
Helpful staff
Cons:
Cleanliness issues
Room temperature concerns

Categories

Cleanliness
7.61
Mention of dirty pool shower and unclean linens reduced the score.
Service
8.58
Many reviews praised staff for being friendly and helpful.
Location
8.62
Several reviews highlighted the hotel's convenient location.
Room Quality
7.07
Comments about room being warm and some furniture being dated.
Amenities
8.1
Pool and waterslide received positive feedback, despite minor issues.
Value for Money
7.56
Some reviews noted the hotel seemed expensive for the off-season.
Food and Beverage
8.11
Breakfast received positive reviews, though some found it standard.
Overall Experience
7.58
Guests had a generally positive experience, but some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:07

Property Description

Indulge in Comfort and Convenience

Convenient Location: Located just 5 minutes from Fossil World Discovery Centre, SureStay Plus Hotel by Best Western Drumheller offers easy access to local attractions.

Relax and Unwind: Enjoy the indoor pool with hot tub, perfect for a relaxing evening after a day of exploration.

Pet-Friendly Amenities: Traveling with your furry friend? Our hotel offers pet-friendly rooms with free WiFi for your convenience.

Ready to experience comfort and convenience in Drumheller? Book your stay at SureStay Plus Hotel by Best Western Drumheller now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

7.9
Based on 947 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 7.58
L
Lonni family_with_children ca
9
Pros:

Grandkids loved the swim and slide. The wife and I loved the breakfast bar. Great location.

2026-08-29 via Nuitee
H
Helle Kehlet couple dk
7
Pros:

Dejlig pool

Cons:

Morgenmaden var ret elendig

2026-08-28 via Nuitee
D
Daphne family_with_children ca
8
2026-08-28 via Nuitee
J
Joseph family_with_children ca
4
The price for one family room was very high for value and cleanness.
Pros:

Location is great and the pool and breakfast are great for families.

Cons:

The layout is very tight, floors in the rooms are greasy and sticky. Windows facing east has the curtains without blackout (it was cut off and the shell remained) so there was light all night and sun came in at 4am.
Breakfast area was very busy and food was gone fast.

2026-08-27 via Nuitee
D
Dawn extended_group ca
8
2026-08-26 via Nuitee
L
Lori solo_traveller ca
8
Pros:

Location was great. Surrounding area had lots of quick options for food and was conveniently located.

Cons:

The floor of the pool was not bare feet friendly. I know theres not much you can change about that but it wasnt smooth/feet friendly. Felt almost abrasive. We only went swimming once

2026-08-24 via Nuitee
S
Satasha family_with_children ca
4
Okay
Pros:

Good location

Cons:

Overpriced for what it was. Old, carpet was dirty, facet was broken. Breakfast was not good

2026-08-23 via Nuitee
G
george couple ca
8
Cons:

Room could have had more comfortable arm chair(s).

2026-08-21 via Nuitee
C
Corey family_with_children ca
8
Pros:

Rooms were clean, building was clean, breakfast was good for a hotel breakfast. Staff was lovely!

Cons:

It’s dated and feels a bit worn, but it was very clean and comfortable.

2026-08-20 via Nuitee
M
Meagan family_with_children ca
7
Pros:

Breakfast room was busy and crowded. I liked the patio for sitting.

Cons:

The pool wasn’t overly clean - busy and loud - to be expected with kids

2026-08-20 via Nuitee
T
Tom solo_traveller gb
9
Great place for dinosaur hunting
Pros:

Great location. Rooms were clean and the breakfast had great choices.

Cons:

Some minor cosmetic issues in the bathroom. We did have rooms on separate floors, which was a minor inconvenience.

2026-08-18 via Nuitee
V
Valerie family_with_children ca
10
2026-08-18 via Nuitee
S
Sarah solo_traveller ca
3
Pros:

The main floor having its own entrance to the parking lot, the staff were great.

Cons:

Room smelled musty, beds were old and uncomfortable, the A/C unit was very loud, pool was very dirty and the breakfast wasn't good.

2026-08-18 via Nuitee
M
Melissa family_with_children ca
5
2026-08-17 via Nuitee
T
Teresa family_with_children ca
8
Pros:

Location

Cons:

Toilet height was awful

2026-08-16 via Nuitee
M
Ma Concepcion couple ca
1
2026-08-15 via Nuitee
B
Bigno family_with_children ca
9
Pros:

Comfortable and worth the stay! Loved the downtown location- everything was convenient and easily accessible.

2026-08-14 via Nuitee
T
Terrill solo_traveller ca
9
Enjoyed our stay in Drumheller
Pros:

Friendly great location clean

Cons:

Be nice to give guests a choice of softer pillows

2026-08-14 via Nuitee
C
Carol solo_traveller ca
7
Sure Stay August 2026
Pros:

It was peaceful and quiet. Easy to access everything we were doing. Aside from being extremely busy breakfast was good once we got a table. The staff are friendly.

Cons:

The beds were sloping into the middle on the metal frames. I have mobility issues and there's only 1 handicap parking spot. The toilet was really low and very difficult to stand up after using it.

2026-08-14 via Nuitee
J
Jessie family_with_children ca
7
Satisfactory stay
Pros:

Family friendly, pool hot tub

Cons:

I was satisfied with our stay but the Pool was unpleasant to swim in one day because of the water (the next day it was better -clear and cool), free breakfast was obviously very busy and there was not enough to go around.

2026-08-13 via Nuitee