SureStay Plus Hotel by Best Western Drumheller

Hotels
•
SureStay Plus Hotel by Best Western
7.9 (962 reviews)
600-680 2 St Se , Drumheller , CA
+1 403-823-8887

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Family-friendly amenities
Helpful staff
Cons:
Cleanliness issues
Room temperature concerns

Categories

Cleanliness
7.61
Mention of dirty pool shower and unclean linens reduced the score.
Service
8.58
Many reviews praised staff for being friendly and helpful.
Location
8.62
Several reviews highlighted the hotel's convenient location.
Room Quality
7.07
Comments about room being warm and some furniture being dated.
Amenities
8.1
Pool and waterslide received positive feedback, despite minor issues.
Value for Money
7.56
Some reviews noted the hotel seemed expensive for the off-season.
Food and Beverage
8.11
Breakfast received positive reviews, though some found it standard.
Overall Experience
7.58
Guests had a generally positive experience, but some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:07

Property Description

Indulge in Comfort and Convenience

Convenient Location: Located just 5 minutes from Fossil World Discovery Centre, SureStay Plus Hotel by Best Western Drumheller offers easy access to local attractions.

Relax and Unwind: Enjoy the indoor pool with hot tub, perfect for a relaxing evening after a day of exploration.

Pet-Friendly Amenities: Traveling with your furry friend? Our hotel offers pet-friendly rooms with free WiFi for your convenience.

Ready to experience comfort and convenience in Drumheller? Book your stay at SureStay Plus Hotel by Best Western Drumheller now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

7.9
Based on 962 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 7.58
G
Gottlieb • solo_traveller • ch
8
2026-10-26 • via Nuitee
L
Lacey • family_with_children • ca
8
Pros:

The staff was super friendly and made check in and out super easy. I was pleasantly surprised to see our suite had 2 separate bedrooms and a main livingroom area. Based on the description I assumed there was 1 room and the other 2 beds were in the main living area. This worked really well for our family. Also the kids loved the pool and breakfast was better than expected!

Cons:

I think some of the furniture in the rooms could be updated/more modern. However even with the older styles and furniture I still felt everything was relatively clean.

2026-10-22 • via Nuitee
M
Milaine • family_with_children • ca
10
Pros:

Very large room with a bar area. Parked right in front of the door. Dog friendly and a nice pool with a slide and hot tub. Hot breakfast included. Nice and welcoming staff.

Cons:

The only thing I can think of would be to have the heat of the hot tub increased by a degree or 2☺️

2026-10-19 • via Nuitee
V
Vicki • couple • ca
7
Fun!!
Pros:

Breakfast was exceptional and the pool was a lot of fun with my grandkids

Cons:

The first room had a lot of bugs in it but the hotel staff moved us to a different room that was better.

2026-10-19 • via Nuitee
K
Karsten • extended_group • de
6
2026-10-18 • via Nuitee
C
Christa • family_with_children • ca
8
2026-10-15 • via Nuitee
H
hamilh • solo_traveller • ca
6
Pros:

The pool was great and the staff was great!

Cons:

The room smelled like cigarette smoke... like really really smelled.

2026-10-13 • via Nuitee
D
Denise • family_with_children • ca
5
Good value. They need new mattresses though.
Pros:

Value was good. Room was nice and spacious. Was clean. Pool was fun

Cons:

Beds were horrible and uncomfortable. They advertised queen but they were small. The breakfast was also horrible. Powdered eggs and the pancake machine kept breaking down. And the sausage patties were burnt. The one staff that was trying to help was very cranky and abrupt but she was run off her feet. Maybe some help for her would have been better.

2026-10-12 • via Nuitee
F
Frederick • solo_traveller • ca
7
I satisfied my needs. I was travelling alone for business.
Pros:

The location was great.

Cons:

The room I was in was "dated". The ac/heater unit was very noisy. It might be time for a refresh.

2026-10-08 • via Nuitee
A
alban • family_with_children • dk
5
2026-10-08 • via Nuitee
S
Sarah • extended_group • ca
7
2026-09-18 • via Nuitee
S
Sandra • solo_traveller • ch
7
Cons:

Das Zimmer hat nach nassem Hund oder so gerochen.

2026-09-18 • via Nuitee
N
Natalie • family_with_children • ca
10
2026-09-17 • via Nuitee
L
LEONID • solo_traveller • ca
9
Pros:

Everything was perfect.

2026-09-15 • via Nuitee
J
Joe • couple • ca
7
2026-09-14 • via Nuitee
A
Adam • family_with_children • ca
9
2026-09-13 • via Nuitee
J
John • solo_traveller • ca
8
Pros:

Staff were great. Comfortable room with a great beds.
Breakfast was excellent.

Cons:

Bathroom door needed adjustment as it could not be closed.

2026-09-13 • via Nuitee
M
Miranda • family_with_children • ca
5
Pros:

Staff was very pleasant
Breakfast was ok , coffee was bitter
Would of been nice to have different juice and more fruit

Cons:

The pool was cool and packed , no place to sit
The coffee was very bitter

2026-09-10 • via Nuitee
M
Megan • extended_group • ca
7
2026-09-07 • via Nuitee
J
Jennifer • family_with_children • ca
2
2026-09-04 • via Nuitee