Hotel Shanker-Palatial Heritage Kathmandu

Hotels
•
Independent
8.4 (111 reviews)
Lazimpat, Kathmandu, 44600 , Kathmandu , NP
977-1-4510151

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Facilities

Full-service spa
Fitness facilities
Comprehensive recycling policy
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Great bar
Cons:
Old building
Some amenities lacking

Categories

Cleanliness
8.99
The hotel is clean.
Service
8.96
The staff is very friendly and they go out of their way to help guests.
Location
8
Standard quality for this hotel tier.
Room Quality
7.95
The building is quite old, affecting some amenities.
Amenities
7.98
Amenities were not quite up to par compared to hotels in major cities.
Value for Money
8.44
Standard quality for this hotel tier.
Food and Beverage
8.49
Good breakfast and a great bar.
Overall Experience
8.36
Highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:56

Property Description

Luxurious Spa and Recreation Facilities
Indulge in massages and body treatments at the full-service spa, or unwind by the outdoor pool. Stay active at the fitness center or relax in the steam room.

Elegant Dining and Entertainment Options
Savor delicious meals at Kailash Restaurant, or opt for 24-hour room service. Enjoy drinks at the poolside bar or the cozy lounges. Buffet breakfast is served daily.

Convenient Amenities and Services
Benefit from complimentary Wi-Fi, concierge assistance, and babysitting services. The hotel also offers a business center, limo service, and event spaces. Explore nearby attractions easily with the provided airport shuttle.

Book your stay at Hotel Shanker-Palatial Heritage Kathmandu for a memorable and relaxing experience in the heart of the city.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KTM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Onsite COVID-19 testing (PCR) is available

See all policies

Location

Guest Reviews

8.4
Based on 111 reviews
Cleanliness: 8.99
Service: 8.96
Location: 8
Room Quality: 7.95
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.36
T
Tejasvini • extended_group • in
9
Complete Value for Money. Exceeds Expectations.
Pros:

We had a wonderful stay at the hotel. It was a complete value for money. The amenities were plentiful. The staff were very friendly and welcoming as well. The property is huge, beautiful, and breakfast was delicious.

Cons:

The ala carte section on Indian cuisine could be better. Not the menu but the food.

2026-06-19 • via Nuitee
A
Anders • solo_traveller • tr
1
Pros:

Moore less nothing

Cons:

Old rooms very short space to roof … worse pillow I have tried in my life // place are total empty and still the security gonna force you to park at a special place ..
it’s super old place and smell not best ether..
not worth it at all

2026-06-18 • via Nuitee
E
Evgueni • extended_group • us
10
2026-06-16 • via Nuitee
K
Katerina • solo_traveller • ua
8
2026-06-15 • via Nuitee
M
Magdalena • extended_group • no
10
2026-06-15 • via Nuitee
O
Olaf • solo_traveller • de
10
Alles perfekt! Top Restaurant!
Pros:

Sehr gutes und reichhaltiges Frühstück. Abendessen im Restaurant ist wirklich excellent und sehr lecker!

Cons:

Keine negativen Anmerkungen.

2026-06-13 • via Nuitee
V
Vinod • solo_traveller • in
6
Pros:

Took 2 rooms one of the room was upgraded however the beds were uncomfortable and exausr in the toilet was not working

2026-06-13 • via Nuitee
K
Keith • solo_traveller • ie
10
2026-06-12 • via Nuitee
S
shivam • solo_traveller • in
9
Pros:

location, ambience of property of being into a palace, swimming pool and all major attractions in close vicinity

Cons:

I find restaurant menu limited but still very good

2026-06-11 • via Nuitee
V
Vimal • solo_traveller • lk
9
Pros:

Friendly helpful staff

Cons:

Very small windows in the room

2026-06-10 • via Nuitee
A
Andreea • couple • ro
8
2026-06-05 • via Nuitee
M
Mukid • couple • bd
10
Magnetic
Pros:

Awesome

2026-05-31 • via Nuitee
G
Gary • couple • au
9
A Colonial Tresure
Pros:

This old world hotel has a wonderful ambience. You feel as though you stepped back in time to an era of unhurried enjoyment.

Cons:

Nothing

2026-05-31 • via Nuitee
D
Dinara • family_with_children • gb
9
Excellent
Pros:

Breakfast was very good and people are so nice! My children enjoyed the swimming pool.

2026-05-30 • via Nuitee
R
Robert • couple • au
9
Like Home
Pros:

Staff
Hospitality
Friendliness

2026-05-30 • via Nuitee
S
Shiva • family_with_children • np
10
2026-05-29 • via Nuitee
B
Booking yahoo • solo_traveller • in
9
Pros:

Location,

Cons:

Pool location. We have to go out of lobby in swimming dress. Quite uncomfortable

2026-05-27 • via Nuitee
N
Nicole • family_with_children • co
9
2026-05-25 • via Nuitee
E
Eric • couple • fr
8
2026-05-22 • via Nuitee
T
Toby • couple • gb
10
2026-05-22 • via Nuitee