Hotel Shanker-Palatial Heritage Kathmandu

Hotels
•
Independent
8.4 (111 reviews)
Lazimpat, Kathmandu, 44600 , Kathmandu , NP
977-1-4510151

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Facilities

Full-service spa
Fitness facilities
Comprehensive recycling policy
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Great bar
Cons:
Old building
Some amenities lacking

Categories

Cleanliness
8.99
The hotel is clean.
Service
8.96
The staff is very friendly and they go out of their way to help guests.
Location
8
Standard quality for this hotel tier.
Room Quality
7.95
The building is quite old, affecting some amenities.
Amenities
7.98
Amenities were not quite up to par compared to hotels in major cities.
Value for Money
8.44
Standard quality for this hotel tier.
Food and Beverage
8.49
Good breakfast and a great bar.
Overall Experience
8.36
Highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:56

Property Description

Luxurious Spa and Recreation Facilities
Indulge in massages and body treatments at the full-service spa, or unwind by the outdoor pool. Stay active at the fitness center or relax in the steam room.

Elegant Dining and Entertainment Options
Savor delicious meals at Kailash Restaurant, or opt for 24-hour room service. Enjoy drinks at the poolside bar or the cozy lounges. Buffet breakfast is served daily.

Convenient Amenities and Services
Benefit from complimentary Wi-Fi, concierge assistance, and babysitting services. The hotel also offers a business center, limo service, and event spaces. Explore nearby attractions easily with the provided airport shuttle.

Book your stay at Hotel Shanker-Palatial Heritage Kathmandu for a memorable and relaxing experience in the heart of the city.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KTM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Onsite COVID-19 testing (PCR) is available

See all policies

Location

Guest Reviews

8.4
Based on 111 reviews
Cleanliness: 8.99
Service: 8.96
Location: 8
Room Quality: 7.95
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.36
R
Robert • couple • au
9
Like Home
Pros:

Staff
Hospitality
Friendliness

2026-05-30 • via Nuitee
D
Dinara • family_with_children • gb
9
Excellent
Pros:

Breakfast was very good and people are so nice! My children enjoyed the swimming pool.

2026-05-30 • via Nuitee
S
Shiva • family_with_children • np
10
2026-05-29 • via Nuitee
B
Booking yahoo • solo_traveller • in
9
Pros:

Location,

Cons:

Pool location. We have to go out of lobby in swimming dress. Quite uncomfortable

2026-05-27 • via Nuitee
N
Nicole • family_with_children • co
9
2026-05-25 • via Nuitee
T
Toby • couple • gb
10
2026-05-22 • via Nuitee
E
Eric • couple • fr
8
2026-05-22 • via Nuitee
R
Rabindra • couple • gb
10
2026-05-20 • via Nuitee
G
gcsilla • couple • hu
9
Very stylish, clean hotel near to Thamel
Pros:

The hotel is located at one of the most quiet area of Kathmandu. It has a nice, large garden with a swimming pool. Thamel is only 20 mins walking but after the first attempt, we preferred to use local taxis as it is almost impossible, I would say even dangerous to cross the busy roads especially during the night. The hotel staff is very polite, friendly and helpful. We tried the massage and it was great too. The breakfast is buffet and there are plenty of options to choose from - European, Asian, American. If you need to leave early morning you can ask for a breakfast box. There are often events in the hotel (birthday party, wedding etc.) but it is not disturbing if your rooms are on the upper floor facing the backyard. Hot water is always guaranteed and AC is working properly and quietly. There is daily cleaning, the bedding and the towels are clean and fresh.

Cons:

The restaurant is very nice but it is in the basement. We had no issue with it but you need to take some stairs that might be inconvenient for people with moving issues.

2026-05-18 • via Nuitee
G
Grigoriy • solo_traveller • kz
10
2026-05-16 • via Nuitee
G
GERTRUDIS • solo_traveller • co
10
Descanso Palaciego
Pros:

El
Edificio palaciego, conserva el
Ambiente de la época, con atención moderna e instalaciones excelentes. Lindo jardín.

2026-05-16 • via Nuitee
A
Axel • family_with_children • nl
10
2026-05-14 • via Nuitee
L
Lukáš • solo_traveller • cz
8
Pros:

I liked very much the services at the reception, entrance, tidying and at the breakfast. The staff is working really hard, food was excellent.

Cons:

Maybe the swimming pool experience was not ideal, there were some reconstructions going on and wedding pictures were taken

2026-05-12 • via Nuitee
J
Jesse • solo_traveller • au
7
2026-05-09 • via Nuitee
N
Nick • couple • au
10
Pros:

Great staff

2026-05-09 • via Nuitee
A
Alexandra • extended_group • au
7
2026-05-09 • via Nuitee
A
Aashray • solo_traveller • in
10
Pros:

Loved the hospitality loved everything!

Will come back

2026-05-08 • via Nuitee
A
Axel • family_with_children • nl
10
2026-05-05 • via Nuitee
J
John • couple • gb
9
Enjoyable. Beautiful gardens and great places to sit and enjoy the peace and serenity of the hotel after venturing out i
Pros:

It had character and charm

Cons:

Rather circuitous route to the dining area

2026-05-04 • via Nuitee
R
Rajan • family_with_children • au
9
2026-05-03 • via Nuitee