Quest Canberra

Hotels
•
Quest Apartment Hotels
8.2 (910 reviews)
28 West Row , Canberra , au

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from outside
Comfort of beds

Categories

Cleanliness
7.94
Some reviews noted cleanliness was good, but issues in individual rooms detracted from the overall experience.
Service
8.91
Numerous reviews praised the staff as friendly and helpful, especially during check-in and check-out.
Location
8.95
Many reviews highlight the excellent central location, making it easy to access tourist spots.
Room Quality
7.4
Multiple complaints about room conditions, including noise and uncomfortable beds.
Amenities
7.93
Amenities were generally acceptable but faced criticism for some missing features like TV and air conditioning issues.
Value for Money
8.39
Most reviews expressed satisfaction with the price for the quality received, despite some external inconveniences.
Food and Beverage
8.14
Not specifically mentioned in reviews, standard quality for this hotel tier.
Overall Experience
7.91
Overall positive sentiment, though stated issues impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:54

Property Description

Stylish Studios and Apartments in the Heart of Canberra

Convenient Location: Enjoy being just a 5-minute walk from Canberra's main attractions, with Parliament House and Lake Burley Griffin nearby.

Modern Amenities: Each studio and apartment features a large balcony, fully equipped kitchen, laundry facilities, and free cable TV. Stay connected with broadband internet and work comfortably at the provided desk.

Dining Options: Indulge in nearby restaurants that conveniently charge meals to your accommodation account.

Experience comfort and convenience at Quest Canberra - book your stay now for a memorable visit to Canberra!

Important information:

Please note that guests are required to present a valid photo ID and credit card upon check in. The credit card will be pre-authorized AUD 100 to cover any incidentals.

Please note that there is a 1.5% charge when you pay with a credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 910 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 7.91
E
ellenaragu80 • NONE
10
Amazing!
Pros:

A beautiful and wonderful studio apartment. I absolutely loved staying here. My first and only choice of a place to stay in Canberra.

2026-06-22 • via Tripadvisor
G
gregmurphy16 • Business • Wollongong, New South Wales
8
First time in Quest Canberra
Pros:

good location close to restaurants etc. Not too busy and very clean. Staff friendly and accommodating.

2026-06-20 • via Tripadvisor
B
Bernard • solo_traveller • au
8
Pros:

Great location, walking distance to cafes, supermarket, shops and restaurants.

2026-06-18 • via Nuitee
E
Emma • solo_traveller • au
10
Pros:

Your staff were delightful. The suite was spacious and filled with light. The location is convenient to where I needed to be.

Cons:

Not applicable

2026-06-18 • via Nuitee
T
Terry • solo_traveller • au
7
2026-06-17 • via Nuitee
J
Jacquie • couple • au
7
Good location quiet and convenient.
Pros:

Spacious and very good location. Close walking to restaurants cafes & bars

Cons:

A little sloppy on the daily room tidy up & towel replacement.

2026-06-12 • via Nuitee
B
Benjamin • solo_traveller • au
10
2026-06-08 • via Nuitee
A
ANTHONY • solo_traveller • au
8
Pros:

I've been to the quest in Canberra now some 8 times now. That tells you everything you need to know.

Cons:

Rooms to be refreshed 😌 they are looking a little tired.

2026-06-08 • via Nuitee
M
Marjorie • couple • au
7
Excellent but couldn’t sleep from noise
Pros:

Everything except it’s really noisy.

2026-06-07 • via Nuitee
A
Angela • solo_traveller • au
8
2026-06-04 • via Nuitee
J
Joely • solo_traveller • au
7
2026-06-03 • via Nuitee
R
Rudolf • solo_traveller • au
10
Nice central location
Pros:

Clean

Cons:

Na

2026-06-01 • via Nuitee
G
Gayle • couple • au
9
2026-05-31 • via Nuitee
M
MELVYN • extended_group • au
8
Cons:

Nearby construction works.

2026-05-30 • via Nuitee
M
Megan • extended_group • au
9
2026-05-30 • via Nuitee
5
570DebbieC • NONE • Wollongong, New South Wales
10
Excellent Location
Pros:

We recently spent 2 nights at Quest Canberra, choosing this hotel based on location to all the tourist attractions of Canberra. It was excellent value for money for the 2-bedroom apartment with such close proximity to an array of restaurants and walking distance to shops and bars. With parking out, the back it made getting out and about in Canberra easy. There is work being done on a new tramline adjacent to this hotel, but this didn't impact our stay. Would stay here again.

2026-05-27 • via Tripadvisor
S
Shone • couple • au
10
Excellent stay thank you
2026-05-26 • via Nuitee
W
Warren • couple • au
8
Pros:

Great Location

2026-05-25 • via Nuitee
J
Jackson • couple • au
1
Never again at quest sadly
Pros:

Great location, everytime I been Canberra I stay here but never again!! Next morning I had bed bug bites all over my stomach and shoulder. Cups were filthy dirty still.

Cons:

Clean the sheets!!

2026-05-23 • via Nuitee
O
Odyssey3353845515288 • NONE • Melbourne, Victoria
6
Ken
Pros:

Service is good.
Noise during the midnight was terrible. I and my mother Can’t sleep. I made a call to government, I believe the noise was the light rail construction stage 2A. After my call 10 min later, around 12:50 noise stopped. If the light rail construction continue couple years, hotel management team need take action like seal the window or release the information before customer check in. I understand hotel can’t control street.

2026-05-17 • via Tripadvisor