Holiday Inn Express West Point by IHG

Hotels
•
Holiday Inn Express
9.1 (101 reviews)
1106 Route 9 W, Fort Montgomery, New York, 10922 , Fort Montgomery , US
+1 845-446-4277

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Facilities

Elevator
Hiking/biking trails nearby
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
See all facilities

Review Highlights

Pros:
Consistently clean rooms
Friendly and helpful staff / quick check-in
Very good complimentary breakfast
Convenient location to West Point and attractions
Spacious, well-designed rooms (in many cases)
Ample parking
Comfortable overall stay for most guests
Occasional good family-friendly amenities (pool/sauna when functioning)
Cons:
Pool often described as gross or not working
No entertainment channels / no Netflix/Amazon Prime on TVs
Noisy heater / air conditioner in some rooms
Some rooms dated; missing towel racks and limited toiletries space
Occasional plumbing problems (shower/hot-cold tap issue)
Thin walls/you can hear hallway noise
A few guests find beds too firm
Perceived as pricey by some guests

Categories

Cleanliness
9.6
Multiple reviews repeatedly note rooms are clean and tidy; many guests praise housekeeping and overall room cleanliness.
Service
9.6
Numerous mentions of friendly, helpful front desk staff and quick, efficient check-in/check-out; staff frequently solved issues promptly.
Location
9.2
Several comments cite a good location (convenient to West Point, Bear Mountain) and a nice area with ample parking.
Room Quality
8.6
Mixed feedback: rooms are described as spacious and well designed but some are dated, with issues like noisy AC/heater, firm beds, limited toiletries/shower space and occasional plumbing quirks.
Amenities
7.8
Amenities receive negative notes about the pool being gross or not working and some treadmill/TV functionality missing; sauna/pool mentioned positively by a few but overall inconsistent.
Value for Money
8.7
Generally good value for many guests, though a handful describe the hotel as pricey or expensive relative to expectations.
Food and Beverage
9.3
Continental breakfast is repeatedly praised as very good and convenient for guests on the go; multiple positive mentions of breakfast quality.
Overall Experience
10
Overall sentiment is very positive with many guests saying everything was great, would stay again, and highlighting cleanliness, service, and convenient location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Amenities
Indulge in our indoor pool, sauna, and 24-hour fitness center to enhance your stay. Enjoy complimentary Wi-Fi access and start your day with a delicious full breakfast.

Convenient Facilities
Take advantage of the business center, free newspapers, and dry cleaning services. Also, benefit from free self-parking during your stay.

Comfortable Rooms
Relax in one of our 86 air-conditioned rooms equipped with modern amenities like free Wi-Fi, flat-screen TVs, and cozy bedding. Unwind in your room with a refrigerator, microwave, and free local calls.

Immerse yourself in comfort and convenience at Holiday Inn Express West Point in Fort Montgomery, just a stone's throw away from Bear Mountain State Park and United States Military Academy. Book your stay now for a memorable mountain retreat.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SWF

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 101 reviews
Cleanliness: 9.6
Service: 9.6
Location: 9.2
Room Quality: 8.6
Amenities: 7.8
Value for Money: 8.7
Food and Beverage: 9.3
Overall Experience: 10
S
SHIVANGI • friends
4
Pros:

The TV had no entertainment channels..no Amazon prime , netflix or you tube.

Even heater was too noisy

2025-10-13 • via Nuitee
K
Kitty Sue
10
Pros:

Clean room

2025-10-07 • via Nuitee
A
Alexander
10
Pros:

Nice value

2025-10-06 • via Nuitee
C
Clare • family
8
Pros:

1 st floor quite noisy, glad we bought ear plugs !!!

2025-09-30 • via Nuitee
K
Karen • family
10
Pros:

All amazing

2025-09-28 • via Nuitee
J
James • friends
10
Pros:

Easy check in. Helpful staff.

2025-09-26 • via Nuitee
R
Radu
10
Pros:

Clean and tidy

2025-09-24 • via Nuitee
E
Elizabeth
8
Pros:

Room was dated but clean. Pool was gross.

2025-09-21 • via Nuitee
A
Alexander
8
Pros:

Well appointed room, clean, friendly staff- pricey for what it is. Pool was gross

2025-09-21 • via Nuitee
T
THOMAS • partner
8
Pros:

I liked about everything, my wife said the bathroom needs towel racks, and having the tv work on the treadmill would have been nice. We would happily stay there again, it was clean, safe and well managed.

2025-09-17 • via Nuitee
K
Karen
10
Pros:

Nice hotel in a nice area

2025-09-16 • via Nuitee
G
gary • partner
10
Pros:

Clean room staff

2025-09-13 • via Nuitee
S
Susan
10
Pros:

My room was well designed and clean. Front desk staff was friendly and accommodating.

2025-09-09 • via Nuitee
T
Toninette • partner
8
Pros:

Quick check in, nice employee

2025-09-08 • via Nuitee
J
Jeremy
10
Pros:

Staff was super friendly. The gentleman at the front desk immediately jumped on solving a problem with an issue in the iron in the room.

2025-09-06 • via Nuitee
J
Jolanta • family
10
Pros:

Everything

2025-08-31 • via Nuitee
J
Jason
10
Great hotel
Pros:

Everything was great.

2025-08-19 • via Nuitee
R
Robert
8
Quite and Comfortable
Pros:

A bit tired but far above most local accommodations. It was clean and comfortable and plenty of parking. No complaints.

2025-08-16 • via Nuitee
J
Jeffrey
10
Pros:

Excellent person at front desk

2025-08-09 • via Nuitee
J
Jackie • partner
10
Pros:

Room was spacious and clean. There was an odd problem with hot water coming out of the tap on both the hot and cold settings that tgey will have to take care of. Breakfast was very good! Convenient to West Point Military academy.

2025-08-08 • via Nuitee