Holiday Inn Express & Suites Oklahoma City Northwest by IHG

Hotels
•
Holiday Inn Express
7.9 (59 reviews)
2811 Northwest Expressway , Oklahoma City , US
+1 405-848-1500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Business center
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Good breakfast and hot coffee
Clean and comfortable rooms
Endless supply of hot water
Convenient location for highway/hospital
Comfortable beds
Good value for money
Indoor pool enjoyed by some guests
Cons:
Nearby road construction making access difficult
Outdoor pool murky/dirty
Isolated room issues (shower flooding, broken door lock)
One report of duplicated booking and no response/refund
Ran out of breakfast items / occasional delays
Breakfast options not ideal for diabetics
Vehicle scratch reported in parking lot

Categories

Cleanliness
8.8
Multiple guests described rooms as clean and comfortable; beds and rooms noted as tidy and well kept.
Service
8.4
Mostly praised for friendly, helpful staff and excellent communication, though one review reported an unresolved booking/response issue.
Location
6.8
Convenient for I-40 and near a hospital, but several guests reported nearby road construction that made access difficult.
Room Quality
7.8
Rooms generally described as nice, quiet and comfortable, but isolated issues occurred (shower flooding, a broken washroom lock reported).
Amenities
7.4
Good supply of hot water and an indoor pool were noted positively, but the outdoor pool was reported murky/dirty by guests.
Value for Money
8
Several guests commented the property felt like good value for the price and well appointed for a stopover.
Food and Beverage
7.5
Breakfast received multiple compliments for quality and timeliness, though some issues were noted (ran out of food at times; not ideal options for diabetics).
Overall Experience
8.5
Overall positive stay experience reported (clean, convenient, friendly staff), tempered by construction, occasional amenity issues, and isolated service/booking problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Location
Modern Amenities
Exceptional Service

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 59 reviews
Cleanliness: 8.8
Service: 8.4
Location: 6.8
Room Quality: 7.8
Amenities: 7.4
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8.5
T
Tatiana • extended_group • ru
1
Отвечайте клиентам
Cons:

Из за технической ошибки номер забронировался 2 раза. Писала 4 раза в отель, несколько раз в службу поддержки Букинга. Не кто не ответил, деньги не вернули. То естьотель деже не читает письма от своих клиентов и не отвечает не клиетнам не самому Букингу. Это не партнерские отношения.
Хотя в отеле мы ночевали, но по другой брони.

2026-10-22 • via Nuitee
J
Jay-Lyn • couple • us
8
2026-10-20 • via Nuitee
V
Vicki • solo_traveller • us
8
2026-10-20 • via Nuitee
M
Martha • couple • us
6
Cons:

The construction made it hard to get around. The shower flooded the whole bathroom and out the door. Breakfast was not great for diabetics.

2026-10-18 • via Nuitee
C
Christy • couple • us
10
Very nice with great coustomer service
Pros:

Very nice

Cons:

Na

2026-10-09 • via Nuitee
R
Robert • solo_traveller • us
10
2026-09-19 • via Nuitee
D
Donna • couple • us
9
Route 66 Trip
Pros:

The breakfast was good.

Cons:

The construction around the hotel area was a little frustrating, but i know the hotel was not at fault for that.

2026-09-14 • via Nuitee
S
Sandra White • solo_traveller • gb
8
2026-09-08 • via Nuitee
M
Michelle • solo_traveller • us
10
Very nice!
Pros:

We booked near the hospital. It was very nice & clean.

Cons:

There was construction going on next to the hospital making the access slightly complicated.

2026-09-03 • via Nuitee
A
Arlene • couple • us
9
Will stay again!!
Pros:

Endless supply of hot water

Cons:

Wished they would have had bacon instead of sausage.

2026-08-31 • via Nuitee
G
Gregory • solo_traveller • us
9
2026-08-28 • via Nuitee
S
Sohrab • extended_group • us
7
2026-08-28 • via Nuitee
C
Carol • couple • us
10
I would confirm they have the disability room that I reserved if we stay there again. Otherwise very nice hotel
Pros:

Very friendly staff

Cons:

I had reserved a disability room but was given a handicap room. My husband needed a disability shower but they did give us a shower chair which did help.

2026-08-21 • via Nuitee
T
TS • solo_traveller • us
10
Excellent customer service, room, and stay.
Pros:

The breakfast was good and the location was easy to navigate to get back on I-40 to continue my cross-country trip.

Cons:

It was an overall good experience. Checking in and out was quick, easy, and convenient. The room was nice, clean, and quiet. The breakfast and hot coffee were delicious and great for the start of a long day of traveling.

2026-08-11 • via Nuitee
T
Tyler • solo_traveller • us
8
2026-08-10 • via Nuitee
T
TS • family_with_children • us
7
Overall good, but pool disappointing.
Pros:

Everything was a good experience other than the pool.

Cons:

The pool was murky and dirty. I booked the hotel due to it having a pool and having my grandkids with me. They were excited about going to pool and when we got there the water in the pool was murky and dirty. We were all disappointed.

2026-08-04 • via Nuitee
R
Ray • family_with_children • us
6
2026-08-03 • via Nuitee
A
Acosta • family_with_children • us
9
2026-07-22 • via Nuitee
R
Ruth • couple • us
10
2026-07-20 • via Nuitee
E
Ernst • couple • us
7
2026-07-20 • via Nuitee