Holiday Inn Express & Suites Alliance by IHG

Hotels
Holiday Inn Express
2341 West State Street , Alliance , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Cleanliness issues
Amenities not as described

Categories

Cleanliness
7.03
Rooms were dirty and had mold on the bathroom ceiling, the same dirt was noted in previous stays.
Service
9.5
Staff were professional and kind, and the manager was apologetic and offered compensation.
Location
9.04
Location is conveniently near a park and other necessary amenities.
Room Quality
7.99
Room did not meet expectations; hot tub was not available as promised.
Amenities
7.52
Pool and jacuzzi were closed during the stay; other amenities were standard.
Value for Money
7.48
Disappointed with value as advertised amenities were not available.
Food and Beverage
8.53
Breakfast options were decent.
Overall Experience
8.5
Mixed feelings due to the service and staff, but significant drawbacks with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:25

Property Description

Convenient Location
Located just a short distance from Akron's popular attractions, Holiday Inn Express & Suites Alliance, an IHG Hotel offers easy access to nearby museums and parks.

Modern Amenities
Enjoy complimentary WiFi, a sun terrace, and a delicious American breakfast during your stay. The hotel also features a business center and convenient vending machines for snacks and drinks.

Nearby Golf Courses
For golf enthusiasts, the hotel is close to The Sanctuary Golf Club and Firestone Country Club, perfect for a day out on the green.

Book your stay at Holiday Inn Express & Suites Alliance, an IHG Hotel for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAK

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

Cleanliness: 7.03
Service: 9.5
Location: 9.04
Room Quality: 7.99
Amenities: 7.52
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 8.5
C
Carol couple us
9
very good for one night
Pros:

very good great cinnamon rolls

Cons:

need a bigger bathroom vanity no stopper for the sink

2026-08-24 via Nuitee
J
Jodie couple us
10
Pros:

It was very clean

Cons:

Parking

2026-08-17 via Nuitee
D
David solo_traveller us
1
Poor management
Pros:

Nothing. They told me they had no hot water and would fully refund the room if I had cancelled. I cancelled, submitted the request for the refund, and the hotel manager never responded.

Cons:

Lack of response from the manager to refund me after stating that they would.

2026-08-06 via Nuitee
B
Banister solo_traveller us
1
Cons:

I already booked the hotel then got there with my family to find out they have no hot water......Then they wouldnt refund my casapp amount and still havent....

2026-07-09 via Nuitee
J
James solo_traveller us
10
Pros:

I enjoyed my entire stay at this location friendly staff very clean and quiet

Cons:

I have no dislikes that I am able to think of

2026-07-03 via Nuitee
A
April couple us
4
Great location. Room was decent
Pros:

Location

Cons:

No towels, had to get from front desk. Breakfast was awful

2026-06-29 via Nuitee
J
James couple us
4
Was very clean and everyone was really nice. It’s unfortunate some facilities were shut down and shower drain was backed
Pros:

I liked the area the property was located

Cons:

Gym and pool were closed and bathroom shower backed up while taking a shower.

2026-06-28 via Nuitee
R
Robert couple us
7
A good, clean room option for a one-night stay during a road trip.
Pros:

This was a very standard Holiday Inn express. The staff was friendly and efficient. The room was spacious with a good number of outlets for electronics. The room had a refrigerator/freezer and a microwave.

Cons:

The breakfast was a pretty typical carbohydrate packing experience. They ran out of scrambled eggs and did not refresh them for the time that we were there.

2026-06-15 via Nuitee
R
Ryan family_with_children us
2
We enjoy holiday inn, but will not stay at this location again.
Pros:

Location to where we needed to go

Cons:

It took us almost 20 minutes waiting to check in. When we got to our room, both of our comforters were dirty. We asked to swap comforters but was told they were all being "washed". We said that's fine we were going to get something to eat. When we got back, we were only given 1 comforter and they said they had no more. Our key cards stopped working three times. Everytime we went to the desk we had to ring the "doorbell" which is fine, but took forever for someone to come to the desk.

2026-06-08 via Nuitee
B
Becky couple us
8
2026-06-04 via Nuitee
J
James couple us
10
2026-05-12 via Nuitee
S
Stephanie solo_traveller us
8
2026-05-04 via Nuitee
D
Diana solo_traveller us
10
Great clean friendly place to stay and we loved the breakfasts in the morning
Pros:

Very clean

Cons:

We loved everything

2026-04-29 via Nuitee
T
Tewksbury solo_traveller us
10
2026-04-14 via Nuitee
Y
Yuashita solo_traveller us
10
Great
2026-04-01 via Nuitee
J
Jennifer couple us
8
Overall we will be back. Just hope the breakfast downfalls improves.
Pros:

The location of the hotel is great. The bed are so comfortable.

Cons:

This time we stayed the breakfast wasn't the best. First morning, I found raw biscuits and the sausage links looked inedible. The lid for milk crafe was dirty and smelled awful. Didn't looked too be cleaned for some time.

2026-03-23 via Nuitee
B
Barbara couple us
6
Cons:

It needs to be updated

2026-03-20 via Nuitee
B
Best family_with_children us
10
Pros:

Pool

Cons:

To many.loud kids

2026-02-22 via Nuitee
C
Contreras solo_traveller us
10
2026-02-11 via Nuitee
D
Daniel solo_traveller us
9
2026-01-20 via Nuitee