Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Hotels
•
Holiday Inn Express
8.7 (1243 reviews)
9933 Mayland Drive , Richmond , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Good Breakfast
Cons:
Poor Amenities Quality
Cleanliness Issues

Categories

Cleanliness
8.25
Some complaints about black stuff coming from faucets and the toilet running sporadically.
Service
9.25
Multiple mentions of friendly and helpful staff throughout the reviews.
Location
8.95
Convenient location for sightseeing and access to necessary amenities.
Room Quality
8.75
Guests mentioned clean and quiet rooms.
Amenities
7.75
Criticism regarding cheap quality of towels and lack of extra amenities.
Value for Money
8.75
Generally regarded as good value with mentioned competitive pricing.
Food and Beverage
8.75
Breakfast received positive feedback with varied choices.
Overall Experience
9.15
Positive mentions of stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:31

Property Description

Convenient Location near University of Richmond
Situated just a 20-minute drive from the University of Richmond, the Holiday Inn Express Hotel & Suites Richmond Northwest-I-64 offers a prime location for visitors to the area.

Amenities for Business and Leisure
Guests can enjoy a daily breakfast buffet, a seasonal outdoor pool, a business center, and free Wi-Fi, catering to both work and relaxation needs during their stay.

Comfortable and Well-Equipped Rooms
The guestrooms at the Express Holiday Inn & Suites feature video game systems, cable TV, and coffee makers, ensuring a comfortable and entertaining stay for all guests.

Book now to experience the convenience and comfort of the Richmond Northwest Holiday Inn Express, located near popular attractions like the Richmond International Speedway and Short Pump Town Center Mall.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
pet fee of 75.00 USD up to 4 nights, 125.00 USD up to 5 nights or more. Limit to 2 pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1243 reviews
Cleanliness: 8.25
Service: 9.25
Location: 8.95
Room Quality: 8.75
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.15
M
Melissa • couple • us
9
2026-01-20 • via Nuitee
J
Joyce • couple • us
9
I would recommend staying here
Pros:

The breakfast was good and the coffee was also very good. The room was comfortable and had everything we needed for a comfortable stay.

Cons:

I would have liked a mirror to see the back of my hair after styling it.

2026-01-19 • via Nuitee
M
Mary • couple • us
8
Pros:

The breakfast food selections were great.

Cons:

The coffee machines were frustrating because they were slow to brew coffee one cup at a time for a very busy breakfast room. One person would take up both machines and a line starts to form for people just needing coffee.

2026-01-19 • via Nuitee
G
Gerald • couple • us
7
Pros:

Location.

Cons:

Shower compartment.

2026-01-19 • via Nuitee
N
Norma • family_with_children • us
8
2026-01-19 • via Nuitee
S
Stephanie • extended_group • us
7
2026-01-19 • via Nuitee
D
Daniel • extended_group • us
8
2026-01-19 • via Nuitee
K
Krzysztof • family_with_children • pl
10
Bardzo spokojna okolica, można wypocząć.
Pros:

Śniadania dobre.

Cons:

Brak warzyw.

2026-01-19 • via Nuitee
S
Sheri • extended_group • us
7
Nice hotel staff not great and amenities not fulfilled
Pros:

Location was perfect the pool was great Very clean

Cons:

My son and his wife and kids were put in a room that the tv wasn’t programmed so they had no tv during their stay.My grandbabies had no tv. This is unacceptable a three yr old and seven yr old with no tv. Not good

2026-01-19 • via Nuitee
Y
Yolonda • extended_group • us
8
2026-01-19 • via Nuitee
C
Christine • couple • us
10
2026-01-19 • via Nuitee
J
Joe • couple • us
10
2026-01-16 • via Nuitee
J
Jami • extended_group • us
10
Room was clean. Would stay there again.
Pros:

Everything

Cons:

N/a

2026-01-15 • via Nuitee
M
Muhammad • solo_traveller • us
10
Great hotel, a little out of the way but, I had an awesome stay.
Pros:

Breakfast was exceptional. Guest and staff were friendly and inviting.

Cons:

Distance from my relatives. I had to drive 30 mins away, every night.

2026-01-15 • via Nuitee
G
Gavin • couple • us
7
Pros:

Location

2026-01-13 • via Nuitee
B
Beth • couple • us
8
Good Value
Pros:

Convenient location , comfortable room , great breakfast , amazing staff

Cons:

NA

2026-01-10 • via Nuitee
G
Gerald • couple • us
10
2026-01-06 • via Nuitee
C
Cannan • solo_traveller • nz
8
2026-01-06 • via Nuitee
K
Keon • couple • us
8
2026-01-05 • via Nuitee
M
Maria Alejandra • family_with_children • co
9
Bueno
Pros:

El desayuno, y las instalaciones.

Cons:

Es retirado de la ciudad Richmond

2026-01-05 • via Nuitee