Rowhill Grange Hotel & Utopia Spa

Very modern with a bit of character

All the facilities and room albeit the room was perhaps looking a bit 'tired'

The service was absolutely fantastic. My wife badly sprained her angle (genuine freak accident and no fault of the hotel!) and the staff were so so helpful and understanding particularly those at the breakfast service ana gentelmen who gave us some ice later on the Saturday night to help reduce the swelling.

I travelled from Vancouver Island,BC Canada and stayed at Rowland Grange for a week after traveling to the area for a last-minute family event, and I had a wonderful experience. The hotel provided everything I needed for a comfortable and relaxing stay, with the added bonus of a full spa for some well-deserved pampering.

The staff were courteous, proactive, accommodating, and knowledgeable, always going out of their way to ensure I had a pleasant stay.

The buffet breakfast offered a great variety of options and was the perfect way to start each day. I also thoroughly enjoyed the menu at the Elements Bar, where the food was consistently delicious. I did not eat dinner in the main Restaurant but the menu looked delicious.

I would happily recommend Rowland Grange to anyone looking for a comfortable stay with excellent service and amenities.

Afternoon tea. Today had a really poor sub standard afternoon tea. Food was mediocre, service poor, flies everywhere (we were inside) landing in food and drinks. Staff seemed bored, not friendly and had to ask for drinks, and for table to be cleared. Mentioned flies but they simply didn’t care. It was also boiling hot but no fans or air on. This is such a nice venue but have to say it had gone downhill in standards and is a bit shabby now. Been here lots of times over the years but that will be the last visit. Shame.

We stayed here as a couple on August 20th 2025. The spa facilities were very clean, and had a unique atmosphere to it. We really enjoyed the spa and the various pool options. We also had dinner here and the service from the staff was amazing, they catered to all of our needs in a professional manner, they were friendly, warm and were very welcoming. We had an amazing evening. The food was delicious. The room we stayed in was perfect, with a clean and comfortable bed. The view looked out to the grounds in front of the hotel which was really nice, it gave us a peaceful and relaxing atmosphere. The hotel is in a quiet area, which is always appreciated for a nice restful stay.
Overall, our stay here was wonderful as the staff at Rowhill Grange made it magical.

Fabulous hotel with comfy beds, great restaurant and friendly and attentive staff.

I had a massage with Sophie during my stay at Rowhill Grange and she was absolutely excellent.

What stood out immediately was how well she reads the person in front of her. She knew when to chat, when to let the room go quiet, and when to simply pause and listen. Nothing ever felt forced or scripted.

The massage itself was strong, thorough and genuinely skilled. You can feel the difference that seventeen years of experience makes. But what makes Sophie special is that the technical skill comes with real warmth, empathy and care. You never feel like just another appointment in the schedule; she is genuinely paying attention to the person in front of her.

I left feeling properly looked after and would recommend her without hesitation.

Five stars, comfortably earned.

Everything - fantastic place to stay and very good for the price

We had our wedding recently at rowhill grange and then added another night at the hotel and spa.
I have to say the staff and hotel went above and beyond for us and our family from start all the way to the end. They made our wedding day magical and stress free as much as possible.
The hotel and grounds just beautiful and the spa and restaurant are amazing.

I would recommend to anyone thinking of having a wedding or spa stay to definitely come to Rowhill.

We will definitely be coming back soon .

Friendly staff, good location and nice public areas to sit outside

We just returned from a wonderful stay here to celebrate our anniversary, and it couldn't have been more perfect.
From the moment we arrived, the staff was incredibly friendly and welcoming, making us feel special right away. The entire hotel was spotlessly clean and beautifully maintained throughout our stay.
A few highlights from our trip:
-The Food: We had a fantastic dinner celebrating our special occasion—the meal was absolutely delicious and the service was top-notch.
-The Spa: We thoroughly enjoyed our time at the spa. It was the perfect, relaxing escape we were looking for.
If you are looking for a lovely, clean, and welcoming place to unwind or celebrate a milestone, we cannot recommend this hotel enough. We will definitely be back!

This review is purely for the spa, not the hotel.

We got the package (85 minutes of body & face treatment and lunch or afternoon tea), and while we had a perfectly nice time, the package is VERY expensive, and sadly not great value for money.

We booked the package online and weren’t contacted by anyone to confirm arrangements. We called twice trying to confirm what time we could book our treatments for, only to be informed that we would find out on arrival. Oh, okay then. However then we were told we needed to choose whether we wanted lunch or afternoon tea now, because they have to make sure they have enough of each. If that’s the case… why didn’t someone contact us to confirm these details? So yeah, that all felt a bit clunky with too much effort put on the customer.

The facilities are over hyped on the website, making it all sound a lot bigger and more exciting than it actually is. The swimming pool is tiny (maybe 15m long, if that?), the heated pool with various water jets is nice, except one of the jets wasn't working, and at one point I made the mistake of looking up at the ceiling where four extractor fans directly above the water have been gathering dirt and dust and grease for a very long time, which kinda ruined the fun of being in that pool. The steam room is small, but functional. The dry sauna is *minuscule*, with a heated element that isnt covered and seems dangerous in the *very* small space.

The massage was excellent.
The facial sadly was underwhelming, and unlike in most places where I have had facials, it didn’t leave me wanting to purchase any of the products that got used during the treatment. And being handed a piece of paper with a list of products and no further effort is fine, cause the sales pitch can be quite annoying sometimes, but in this case it mostly came across like no one cared much for the products that were being used, which doesnt fill one with confidence.

The quiet room was fine. Two rows of loungers, a row of basket egg chairs, and a table with pyramid paper cups (pointed, so cannot he put down, but there also wasn’t an bin anywhere…) and a pitcher of tap water (not a cucumber slice in sight).

Lunch consisted of two courses, choice of 3 starters and 3 mains, and more or less all six courses being ‘salad, with…’
We had a 30 minute drive home afterwards and as soon as we got in made ourselves something to eat. Being hungry after a two course lunch is far from ideal, and once again, the food was fine. Perfectly palatable, if mostly due to how bland it was. After we had been served our mains, and finished them, and sat around for 15 minutes with our finished plates in front of us… I decided to go up to the bar to find out if the 2 soft drinks we had with lunch was included in our almost £450 spa package, because we quite wanted to leave, but no one had come to clear our table, ask us if we wished for anything else, or asked us to pay. Turns out no, our two apple juices were not included in the £220 we paid for this spa break.

And honestly that’s kind of the bottom line. Okay, there isnt much you can about the space. You can’t somehow fit an Olympic pool into the existing hotel grounds. But there are small things you can do that would make customers feel cared for and like they were getting a bit of a treat. Literally any spa facility I have been to, even the smallest and pretty cheap ones, offer water with some fruit in it. Is it necessary? No! Does it make you feel like you’ve arrived at a spa? Yes! Additionally most of them will also offer tea and some type of complimentary little snack foods in the relaxation area or the waiting area. This place did have a table with banana chips, apricots, and prunes. But it was opposite the manned reception desk, shunted into a corner, behind a pilot and next to the stair case, making it very easy to miss and also quite uncomfortable to get to and take things from. And again, paper pyramid cups, and no bins. Yes, paper is recyclable, but actual glasses can be washed and make you feel less like you’re giving a sample at the doctors.
Robes and towels were provided for a deposit, however no flip flops. Again, not a huge deal, but receiving some type of flip flop style shoe is pretty standard, so not providing it should be made clear in the booking confirmation or pre-visit information (if such a thing existed).
The staff were friendly enough on our arrival and welcoming us (to the spa, to the treatments, to the lunch), and as soon as whatever element they were in charge of had been delivered the staff immediately disappeared, with no follow up or additional friendly smiles or customer service.

So yeah, in conclusion, we had a perfectly fine day, with absolutely no intention to ever come back, sadly.

If you're looking for a high-end, luxury spa experience, this might fall a bit short. The facilities are perfectly nice but pretty small and lack a premium feel. Another downside is that they don’t give you your treatment time slot until arrival, which feels a bit disorganised. Lunch was also uninspiring with a very limited menu (I ended up with a salad followed by a salad).
The saving grace was the treatment, which was genuinely excellent. While we had a nice day overall, the price tag simply doesn't match the experience. Underwhelming for the cost.

To all of the team at Rowhill we would like to say a massive Thank you for all of your work to make our wedding day so perfect. All of the staff were amazing from start to finish, helping plan and execute all of our plans without any issues.. Nothing was too much and each and every staff member was an absolute credit to the business. So attentive and on the ball and took away any stress that may have been on the biggest day of our lives. The venue and grounds are absolutely stunning too, we got very lucky with the weather so was fortunate enough to be married outside. All of our guests made very positive comments on both the venue and the staff which absolutely reflected our thoughts.. The perfect venue! Also the rooms associated with the venue were amazing.. Really clean and modern and so spacious and the cleaning staff were lovely and so helpful in moving cots and bedding for the kids. The breakfast buffet is also amazing.. The food was also great and so tasty, every single guest enjoyed a beautiful wedding breakfast.

All in all Rowhill Grange was an unbelievable setting for such a beautiful day and we would not want to have done it anywhere else. If we could do it all again we would be back at Rowhill Grange in a heartbeat. Thank you so much for making our dream come true. Love Shane & Jem xx

Stunning escape in the Kent countryside! Just spent 3 nights at Rowhill with a small work group and got to experience the beautiful gardens and historic rooms. Excellent customer service - quick to resolved issues and lovely staff
Breakfast is wonderful!
Rooms are generous in size and beds are very comfy. My bathroom had an odd shower arrangement with an open design that meant water rather flooded the bathroom but it was manageable.
It was very hot (35degC) during our stay and the bedrooms don’t have AC - portable fans were provided in all the rooms which were adequate for most of us.
The pool and spa is like a Roman Baths! It’s pretty popular with guests and locals.
WiFi worked great throughout.
The Pavilion meeting space did have AC and worked great for a group of ~20.

stuff was very helpful everybody was very nice.very nice and relaxing