SpringHill Suites Phoenix Downtown

Hotels
•
SpringHill Suites
8.8 (779 reviews)
802 East Van Buren Street , Phoenix , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Outdated furniture
Cleanliness issues
Variable breakfast quality

Categories

Cleanliness
8.44
Some reviews indicated issues with cleanliness, such as dirty carpets and a bad mattress.
Service
9.41
Multiple reviews praised the staff for their friendliness and helpfulness.
Location
8.95
Generally good location with easy access to local attractions, but some concerns for the mobility impaired.
Room Quality
8.4
Some reviews mentioned comfortable rooms, but others noted outdated furniture.
Amenities
8.93
Amenities like breakfast and shuttle service received positive feedback.
Value for Money
8.89
Good value with spacious rooms and convenient location, despite some pricing concerns during events.
Food and Beverage
8.44
Breakfast options were available but varied in quality, with some dissatisfaction noted.
Overall Experience
8.91
Overall pleasant experiences shared; happy customers despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:00

Property Description

Convenient Location
Located just 2000 feet from the Phoenix Convention Center and Chase Field, SpringHill Suites Phoenix Downtown offers easy access to key attractions.

Comfortable Accommodation
Enjoy spacious rooms with separate sleeping areas, well-lit workspaces, and convenient in-room amenities like mini-fridges and coffee makers.

Great Amenities
Indulge in daily hot breakfast, grab snacks from the 24-hour market, take a dip in the swimming pool, and stay active in the on-site gym.

Book your stay at SpringHill Suites Phoenix Downtown now for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

We are replacing/renovating one of our Elevators beginning July 7th 2025. It will take approximately 3-4 weeks. We apologize for any inconvenience as we make this improvement. There will be one elevator in operation and there are two stairwells on each end of the hallways.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 779 reviews
Cleanliness: 8.44
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
G
Gurdip • couple • it
8
Veloce e pulito
Pros:

Spaziosa e letti confortevoli

2026-02-09 • via Nuitee
C
Clayton • family_with_children • us
6
Ok only stayed to be close to Chase field . Just sad they need to gouge the prices just cause there is an event.
Pros:

We have stayed at other SpringHill Locations, that were better than this location.

Cons:

The shower was clogged and water was slightly running the hole time . Cold coffee and warm breakfast should be hotter .

2026-01-20 • via Nuitee
P
Pamela • couple • us
10
Nice, clean and conveniently located hotel.
Pros:

The hotel location was great and convenient for downtown access. The staff were friendly. The breakfast offered had lots of options and tasty.

Cons:

No complaints.

2026-01-19 • via Nuitee
D
David • solo_traveller • us
9
2026-01-19 • via Nuitee
C
Catherine • couple • us
9
Pros:

Breakfast was great

2026-01-19 • via Nuitee
D
Demontae • solo_traveller • us
10
2026-01-19 • via Nuitee
V
Veronica • extended_group • us
5
Pros:

The room super clean

Cons:

The air did work well it was too hot all night

2026-01-19 • via Nuitee
S
Sol Angel • extended_group • us
10
Excellente
Pros:

El desayuno, la piscina, la habitación

Cons:

No fue desagradable, pero pienso las habitaciones deben tener un olor aromático, tal vez?, no sé si por normas no deben tener tal vez algún olor aromático.

2026-01-19 • via Nuitee
F
Folaya • couple • us
10
2026-01-19 • via Nuitee
D
David • solo_traveller • us
9
Pros:

Location combined with facility.

2026-01-19 • via Nuitee
M
Maria • couple • us
10
2026-01-18 • via Nuitee
A
Addison • family_with_children • us
4
2026-01-12 • via Nuitee
J
Jaye • couple • us
5
2026-01-07 • via Nuitee
V
Vincente • couple • us
10
2025-12-29 • via Nuitee
K
Kirby • family_with_children • us
10
2025-12-29 • via Nuitee
E
Eric • family_with_children • us
8
Pros:

Great location.

Cons:

Breakfast was ok.

2025-12-28 • via Nuitee
Z
Zulema • family_with_children • mx
10
Pros:

Muy cómodo el
Desayuno muy ti o
Y a muy buen precio

Cons:

Necesitan actualizar las camas y sofá y limpieza de
Alfombras

2025-12-28 • via Nuitee
A
Aleta • family_with_children • us
8
Great option for a brief stay in Phoenix
Pros:

Comfortable. Breakfast had good options. Staff was very friendly and helpful

2025-12-27 • via Nuitee
E
Emanuel • family_with_children • us
9
Pros:

Clean rooms. King mattress was very comfortable. Had an excellent sleep. Staff is friendly. Great breakfast options and variety.

Cons:

Watered down orange juice 😏

2025-12-25 • via Nuitee
C
christine • couple • us
8
Good location, helpful staff
Pros:

Wonderful friendly staff. Good location for the convention center especially with shuttle service.
Suite comfortable & quiet.

Cons:

Nothing

2025-12-22 • via Nuitee