Ramada by Wyndham Ontario Airport & Convention Center

Hotels
Ramada
7.1 (2015 reviews)
1841 East G Street , Ontario , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Cons:
Dirty rooms
Rude staff
Poor amenities

Categories

Cleanliness
5.31
Multiple mentions of dirtiness and low quality of linens and facilities.
Service
8.28
Good service mentioned, but some complaints about staff rudeness.
Location
9.32
Consistently praised for a good location.
Room Quality
7.27
Rooms were clean but needed updates.
Amenities
6.8
Mixed feedback; improvements needed in facilities.
Value for Money
7.26
Decent pricing, but overall quality reflects the budget.
Food and Beverage
5.81
Breakfast options were limited and frequently finished.
Overall Experience
6.78
Overall sentiment mixed, with several complaints overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:23

Property Description

Luxurious Accommodation
Experience comfort and convenience at the Ramada Limited Ontario Airport hotel, situated in California's scenic inland empire.

Prime Location
Surrounded by majestic mountains and picturesque orchards, our hotel offers a serene escape by the Santa Ana river valley.

Exceptional Service
Indulge in top-notch hospitality and a perfect location that guarantees satisfaction.

Book now for an unforgettable stay at the Ramada Limited Ontario Airport hotel!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 2015 reviews
Cleanliness: 5.31
Service: 8.28
Location: 9.32
Room Quality: 7.27
Amenities: 6.8
Value for Money: 7.26
Food and Beverage: 5.81
Overall Experience: 6.78
M
Mitchell couple us
10
Pros:

Clean

Cons:

The breakfast didn’t have much of selection on fruit only cries

2026-08-12 via Nuitee
S
Stephanie couple us
1
Never again.
Pros:

It was close to several places to eat.

Cons:

-dirty (ants, dirty sheets we ended up using our own bedding and pillows, dirty pool, dirty air filters that had inches of dust build up we had to clean to properly use the AC)
-Room in Disrepair (bottom of the dresser was broken, handles removed from dresser, flooring peeling up, shower in great need of repair,)
-zero usable outlets (had to unplug a lamp and the clock to charge our phones, all other plugs where made inaccessible)

-promised amenities where false (spa closed due to violations, no laundry service; pictures of the laundry room and the Booking.com that offered it was removed while talking with staff)

-Horrible staff attitude (was given attitude about everything and when we stated we where not happy with the condition and the lack of promised amenities where quickly asked “so your checking out now?” Not even a sorry or anything).

-filthy pool (We asked twice that day to have to pool cleaned so we could use it. That evening other guests had to clean it them selves and when we brought this up with the staff we where questioned about the names of the guests)

-$10 cash deposit and your ID are required to use pool towels, and they do not disclose this at check In. This was after we were told the pool was closed and we pointed out it closed at 9 and it wasn’t yet 9. The guy waved us away and said “well go use it then” and we had to remind him we asked for towels.

-Staff where just generally very rude and unhelpful. We were offered another room, but stated if our room was that dirty then all of their rooms are that dirty. When we went to check out we waited 5 minuets at the desk and I had to use the call button several times before someone came, and again no apology just asked what we wanted.

In all 0/10 would never recommend this place to anyone. Spend the extra $5-$10 and book a better hotel, even a motel would be an upgrade.

2026-08-12 via Nuitee
S
Sandra couple us
10
Si lo recomiendo
Pros:

Son super amables y comprensivos! Me encantó el servicio al cliente

2026-08-12 via Nuitee
G
George solo_traveller us
6
2026-08-11 via Nuitee
T
Terry solo_traveller us
6
It was convenient to my business location
Pros:

My overall experience at the Ramada by Wyndham in California was a combination of exceptional service and frustrating room limitations.

setup and comfort were clear highlights. The bed was amazingly comfortable, which made for excellent sleep every night. The housekeeping staff was consistently friendly and helpful, keeping the room in great shape. Additionally, Peter was exceptionally kind and professional during my interactions with him, bringing a wonderful level of hospitality to the stay.

Unfortunately, other aspects of the stay fell short. The breakfast was poor, and the quality of the fruit was particularly disappointing, bringing to mind the visual standard of a third world country.

The biggest inconvenience was room storage. There was no closet provided in the room, which meant my clothes had to remain hanging on an ironing board for the entire duration of the trip.

While the staff and bed quality were top notch, room functional design and breakfast offerings need significant improvement. Terry Kashian

Cons:

No Closet and awful breakfast

2026-08-11 via Nuitee
D
Diaz solo_traveller mx
6
Pros:

Las camas

Cons:

Personal de recepción no hablan español y no hacen el intento por hablarlo .los cajones no servían. La puerta se atoraba .el Internet se cambiaba la contraseña

2026-08-09 via Nuitee
D
Dameyon solo_traveller us
8
2026-08-06 via Nuitee
S
Stan solo_traveller us
3
Pros:

Location was good

Cons:

Staff was rude

2026-08-06 via Nuitee
E
Ebenezer solo_traveller us
10
2026-08-06 via Nuitee
R
Ramirez solo_traveller us
9
Pros:

I reserved the rooms for my family. They were happy with the accommodations

Cons:

The breakfast was non-existent. Even at 7am.

2026-08-05 via Nuitee
G
Gleniest solo_traveller us
5
Overall, a good experience
Pros:

I could not figure out the TV remote to watch TV, and the room phone did not work to call the front desk for help. I could hear the AC unit working, and the room had a weird smell, perhaps old air filter or something.

Cons:

Price and location to the airport and fast food restaurants.

2026-08-04 via Nuitee
J
JENNIFER solo_traveller us
10
2026-08-03 via Nuitee
G
George solo_traveller us
10
2026-08-02 via Nuitee
M
Matthieu couple us
2
2026-08-02 via Nuitee
A
Aerielle couple us
10
2026-08-02 via Nuitee
M
Maria couple us
10
2026-07-25 via Nuitee
T
Thomas family_with_children us
1
Unfortunately nothing good to report
Pros:

Location to the airport

Cons:

Bugs
Got bitten on my arm and neck
Did not receive my $200.00 deposit back
Called them and was told to wait for up to 8 days

2026-07-24 via Nuitee
T
Thomas solo_traveller us
1
2026-07-24 via Nuitee
S
Shazad couple gb
8
Pros:

It was ok for a one night stay

Cons:

Breakfast was dead 🙁
Only hot items was waffles & toast 🙁

2026-07-24 via Nuitee
C
Castle solo_traveller us
10
2026-07-23 via Nuitee