Middletons

Hotels
8.6 (3860 reviews)
City Centre, 55-57 Skeldergate , York , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Great food quality
Comfortable accommodations
Cons:
Room cleanliness issues
Some rooms need updating
Parking difficulties during busy times

Categories

Cleanliness
7.84
Some reviews mentioned cleaning issues with the rooms, leading to a lower score.
Service
9.21
Consistently noted as friendly and helpful across multiple reviews.
Location
9.05
Multiple guests highlighted the excellent location as a strong point.
Room Quality
8
Some reviews mentioned that rooms were small or dated, affecting the score.
Amenities
8.53
Amenities were generally well-received, though some issues were noted.
Value for Money
8.49
Overall considered fair value for the location and services provided.
Food and Beverage
9.04
Food quality received high praise from several guests.
Overall Experience
8.61
Generally positive experiences reported, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:55

Property Description

Historical Charm in the Heart of York City Centre

Unique Accommodation Experience: Middletons offers individually decorated en suite rooms with modern amenities and complimentary high-speed WiFi.

Dining and Leisure Options: Enjoy a fresh breakfast daily and savor a diverse menu at the Sawmill restaurant. Relax with a drink on the sunny terraces or in the tranquil hotel gardens.

Prime Location: Situated near major attractions, shopping areas, and popular landmarks, Middletons provides easy access to the best of York. Book now to secure your stay at this historic gem.

Important information:

In order to avoid disappointment, advance reservations for breakfast and dinner are advised, with both operating on a booking system.

The hotel does not accept group bookings of 3 or more rooms, or for 8 people or more.

Please note that this property cannot accommodate hen and stag, or similar parties.

Guests aged 18 or younger have limited use of the fitness center.

The hotel has no elevator, please state in your requests if you require a ground floor room.

All extra bed requests must be approved by the hotel. Not all rooms can accommodate extra beds.

The postcode to access the car park is YO1 6DU. Please note that parking spaces are limited and are on a first-come, first-served basis, and cost GBP 12.50 per car, per night.

Please note that All rooms are non-smoking in accordance with UK law, a smoking charge of £250 will be applied for any evidence of smoking in guest rooms or internal areas.

There is a fee for early check-in and a late check-out, please contact the hotel for more details.

Middletons is a collection of six historical, Grade-II listed building located around a secluded courtyard garden in the heart of York city center and within the city walls. less than 5 minute walk from York Rail Station, The York Minster and all the key city attractions, including the dungeons; Shambles shopping area and Jorvik Viking Center. It offers complimentary access to a fitness center with a gym. The hotel is 7 minutes' drive from York Racecourse.

Individually decorated, the rooms with attached bathroom have free high-speed WiFi, a TV and tea and coffee-making facilities as basic facilities.

A fresh breakfast is available every morning and the modern Sawmill restaurant offers a varied menu throughout the day. Guests can also enjoy a drink on one of two sunny terraces or in the hotel gardens.

Secure on-site parking is available at an extra cost.

Payment needs to be made with credit or debit card only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3860 reviews
Cleanliness: 7.84
Service: 9.21
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.61
M
Mary family_with_children gb
8
enjoyable, lived up to expectation and hope to revisit.
Pros:

Hotel and location excellent; tapas meal delicious; check-in slightly convoluted especially as most of the information had been already available.

Cons:

system of check-in long and unwieldy - definitely could be simpler and quicker.

2026-03-06 via Nuitee
E
Eileen couple gb
10
Pros:

It is a lovely hotel with really nice friendly staff ideal for making the most of York we had a lovely few days would certainly go there again

2026-03-06 via Nuitee
P
Pardeep couple gb
10
2026-03-06 via Nuitee
M
maurice couple gb
9
2026-03-05 via Nuitee
A
anne couple gb
8
Pros:

Liked the hotel

Cons:

Rooms very small and bathroom very small

2026-03-05 via Nuitee
S
Sian couple gb
8
2026-03-04 via Nuitee
D
Dorothy solo_traveller gb
9
2026-03-03 via Nuitee
S
Siouxsie couple gb
10
2026-03-02 via Nuitee
S
Stephen couple gb
6
York is wonderful
Pros:

Evening meal lounge bar/reception, all staff and the maintainence gentlemen

2026-03-02 via Nuitee
A
Amanda couple gb
7
Great location for accessing York
Pros:

A lovely historic property nicely restored and maintained. The staff were brilliant on reception and the location was perfect.
The room although small was modern and reasonably well kept.

Cons:

We paid a lot of money for small room. The shower room in particular was very small with little room to move out of the jets when using the rain fall shower.
The tea tray was dirty with used items left in the pots.
The carpet and bed throw had stains on.

2026-03-02 via Nuitee
G
Gillian solo_traveller gb
9
2026-03-02 via Nuitee
K
Karen couple gb
8
2026-03-01 via Nuitee
M
Michael couple gb
9
Pros:

The staff and feel

2026-03-01 via Nuitee
P
Peter solo_traveller gb
8
2026-03-01 via Nuitee
M
Margaret solo_traveller gb
10
I will definitely be returning to this little gem of a hotel.
Pros:

Delightful friendly little period house boutique hotel which is beautifully decorated and full of interesting artefacts and wall displays. Lovely breakfast and tasty dinner in the restaurant. Staff all very welcoming and helpful. Great location for a stay in York.

Cons:

A lift up the stairs might be helpful for older clients.

2026-03-01 via Nuitee
H
Hayley couple gb
10
2026-03-01 via Nuitee
L
lucy solo_traveller gb
8
The staff are extremely friendly. Breakfast was delicious. The location is great and overall a great hotel.
Pros:

It was an unusual building and beautifully presented

Cons:

Being allocated an accessible bedroom, when we have no accessible needs. The bathroom had a wet room which meant the water was all over the floor. This facility is great for those who require it but an enclosed shower would have been more practical for us. Maybe alerting us to this at check in and an alternative provided if preferred.

2026-03-01 via Nuitee
R
Rachel couple gb
9
Lovely weekend stay
Pros:

Perfect location, staff were very pleasant and friendly, room was clean and bed very comfy

Cons:

N/A

2026-03-01 via Nuitee
H
Hayley couple gb
10
Pros:

We enjoyed the quality of the room and such a lovely bathroom.
We would definitely come back again and the service was lovely too all with a smile.
Thankyou.

Cons:

Nothing, everything was superb.

2026-03-01 via Nuitee
G
Gwen couple gb
6
We enjoyed York there was so much to do, and the hotel was very central and perfect for walking to the centre and the st
Pros:

The hotel was very clean and central to everything

Cons:

The room was very small and as we were there for three nights it was cramped for two people

2026-02-28 via Nuitee