Middletons

Hotels
8.6 (3860 reviews)
City Centre, 55-57 Skeldergate , York , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Great food quality
Comfortable accommodations
Cons:
Room cleanliness issues
Some rooms need updating
Parking difficulties during busy times

Categories

Cleanliness
7.84
Some reviews mentioned cleaning issues with the rooms, leading to a lower score.
Service
9.21
Consistently noted as friendly and helpful across multiple reviews.
Location
9.05
Multiple guests highlighted the excellent location as a strong point.
Room Quality
8
Some reviews mentioned that rooms were small or dated, affecting the score.
Amenities
8.53
Amenities were generally well-received, though some issues were noted.
Value for Money
8.49
Overall considered fair value for the location and services provided.
Food and Beverage
9.04
Food quality received high praise from several guests.
Overall Experience
8.61
Generally positive experiences reported, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:55

Property Description

Historical Charm in the Heart of York City Centre

Unique Accommodation Experience: Middletons offers individually decorated en suite rooms with modern amenities and complimentary high-speed WiFi.

Dining and Leisure Options: Enjoy a fresh breakfast daily and savor a diverse menu at the Sawmill restaurant. Relax with a drink on the sunny terraces or in the tranquil hotel gardens.

Prime Location: Situated near major attractions, shopping areas, and popular landmarks, Middletons provides easy access to the best of York. Book now to secure your stay at this historic gem.

Important information:

In order to avoid disappointment, advance reservations for breakfast and dinner are advised, with both operating on a booking system.

The hotel does not accept group bookings of 3 or more rooms, or for 8 people or more.

Please note that this property cannot accommodate hen and stag, or similar parties.

Guests aged 18 or younger have limited use of the fitness center.

The hotel has no elevator, please state in your requests if you require a ground floor room.

All extra bed requests must be approved by the hotel. Not all rooms can accommodate extra beds.

The postcode to access the car park is YO1 6DU. Please note that parking spaces are limited and are on a first-come, first-served basis, and cost GBP 12.50 per car, per night.

Please note that All rooms are non-smoking in accordance with UK law, a smoking charge of £250 will be applied for any evidence of smoking in guest rooms or internal areas.

There is a fee for early check-in and a late check-out, please contact the hotel for more details.

Middletons is a collection of six historical, Grade-II listed building located around a secluded courtyard garden in the heart of York city center and within the city walls. less than 5 minute walk from York Rail Station, The York Minster and all the key city attractions, including the dungeons; Shambles shopping area and Jorvik Viking Center. It offers complimentary access to a fitness center with a gym. The hotel is 7 minutes' drive from York Racecourse.

Individually decorated, the rooms with attached bathroom have free high-speed WiFi, a TV and tea and coffee-making facilities as basic facilities.

A fresh breakfast is available every morning and the modern Sawmill restaurant offers a varied menu throughout the day. Guests can also enjoy a drink on one of two sunny terraces or in the hotel gardens.

Secure on-site parking is available at an extra cost.

Payment needs to be made with credit or debit card only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3860 reviews
Cleanliness: 7.84
Service: 9.21
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.61
G
Gillian couple gb
10
York visit.
Pros:

Lovely hotel in centre of York. Clean comfortable room. Nice bar and dining area's. Extremely helpful and pleasant staff.

Cons:

Nothing.

2026-02-14 via Nuitee
A
Alejandro family_with_children ca
9
2026-02-13 via Nuitee
M
MICHAEL solo_traveller gb
8
Comfortable, basic room, great position, 10 minutes from central city attractions Value for money.
Pros:

Everything except breakfast. I was expected to take breakfast at a time to suit the staff. I understand the need for planning but up to a point. I had poached egg for my first breakfast but the chef overdid the vinegar in the cooking water to the extent that all I could taste was the vinegar. Subsequent 3 days were just toast. Okay second day then burnt on third day, Set a time for 8.30 the night before for my last morning but the next morning found that I had been moved back to 9 o'clock. The same member of staff had booked my taxi to the Station for 09.10! To be fair, Reception did however credit me for 2 breakfasts. Otherwise enjoyed my stay

Cons:

See above Breakfast timings but serving staff handled the busy times well.

2026-02-13 via Nuitee
G
Gülsüm family_with_children gb
9
KEYİFLİ BİR TATİLE OLDUKÇA KATKI SAĞLADI
Pros:

KONUM VE OTEL MİMARİSİ OLDUKÇA İYİYDİ. OTEL TEMİZ, ÇALIŞANLAR İLGİLİYDİ. YEMEKLER LEZZETLİYDİ.

Cons:

2 GECE KALDIK . ODA TEMİZLİĞİ OLMADI .

2026-02-12 via Nuitee
J
jason solo_traveller no
10
Pros:

Location

Cons:

One miserable old guy who made a derogatory comment when serving breakfast

2026-02-11 via Nuitee
I
Inesa couple gb
8
2026-02-11 via Nuitee
S
shepherd solo_traveller gb
9
Pros:

Location was excellent for York centre.
also quiet enough to not be disturbed really comfortable enviroment and outside space when weather allows..

2026-02-10 via Nuitee
J
Julie Embleton solo_traveller gb
10
I’ll certainly be back again
Pros:

Very good

Cons:

Just a few things could be rectified as I’m disabled

2026-02-10 via Nuitee
B
Beth couple gb
9
2026-02-09 via Nuitee
B
Benjamin couple gb
9
2026-02-08 via Nuitee
J
John couple gb
10
Perfect!
Pros:

The situation of it and the food

Cons:

Nothing

2026-02-08 via Nuitee
D
Dave couple gb
8
2026-02-08 via Nuitee
C
Carol couple gb
7
Overall a nice stay
Pros:

Where it was situated (near York centre) nice room with tea coffee fridge dressing gowns, hairdryer and iron/ironing board.

Cons:

Just a couple of little things that were slightly annoying.. a few times when we had been out and came back, we had to wait and search for a staff member as no one at reception for us to pick up room key.

An explanation of how to get out of the car park that had a barrier would be good with a large sign saying press button to exit. My husband had to reverse back down the steep incline to the barrier (that we thought was opened by a sensor). But you had to get out of the car to press the button both coming in and going out.

As far as we could see there was no lift so if you have heavy bags it’s a bit of a struggle going up the stairs. And obviously no good for anyone that is disabled.

2026-01-31 via Nuitee
D
Domenico couple gb
10
Wonderfull
Pros:

Everething and more

Cons:

Not a thing.

2026-01-31 via Nuitee
M
Martin couple it
8
The hotel,the room we had and the location was fine but the food and alchol prices we thought were o
Pros:

Breakfast was good,location good Room was good.

Cons:

Afternoon tea was FAR.!!! too expensive,no way was it value for money.

2026-01-30 via Nuitee
J
Josh couple gb
7
2026-01-30 via Nuitee
D
Darren couple gb
10
Perfect hotel for my York getaway in Jan
Pros:

How this hotel is anything but 5 stars shocks me. The price was affordable compared to other nearby hotels. The car parking was easily accessible, private which we liked and we easily got a space, but we did arrive on a late Thursday night in January. The hotel was quiet which was great but not surprising as it was January. The security guy who checked us in was lovely. Our room was clean and close to the bar and restaurant. The shower got hot quickly. We were able to book breakfast for the next day which was nice and we also had dinner in the hotel one night. I believe the pie we had was made in house which my boyfriend loved, my burger was also great. I had to send it back due to too much mustard, which was probably on the ingredient list and I didn’t read it properly but the chef was amazing and made me a completely new burger which was very nice. The drinks were a bit expensive. It was close to the city center and very easy to get to, we also realised as we left that the york wall was right round the corner. We had no noise problems. There a lots of places to sit throughout the hotel which was also lovely and it was very warm inside which is great for January weather.

Cons:

The drinks were expensive. We would’ve liked the cleaners to come in and clean up a bit like change teabags and used cups and stuff. But I’ve already told the hotel about this.

2026-01-29 via Nuitee
E
Emer extended_group ie
9
2026-01-28 via Nuitee
C
Chris couple gb
8
2026-01-27 via Nuitee
M
Maria couple gb
9
2026-01-26 via Nuitee