Mercure Hotel & Residenz Berlin Checkpoint Charlie

Hotels
•
Mercure
9 (4580 reviews)
Schützenstr. 11 , Berlin , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
Inconsistent room amenities
Limited nightlife options

Categories

Cleanliness
8.75
Multiple reviews praised the hotel for being clean and tidy.
Service
9.25
Staff described as extraordinarily friendly and professional.
Location
9.25
Great location with walking distance to major attractions and public transport.
Room Quality
8.75
Spacious rooms with comfortable beds mentioned, though some concerns about the sofa bed.
Amenities
9.25
Well-equipped with coffee, tea, and toiletries; good facilities overall.
Value for Money
8.75
Overall very good value, though some guests felt the hotel did not meet 4-star expectations.
Food and Beverage
8.75
Complimentary breakfast was well-complimented, though some desire for more dinner options.
Overall Experience
9.25
Overall positive reviews with guests enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:56

Property Description

Luxurious Accommodation
Mercure Hotel & Residenz Berlin Checkpoint Charlie offers spacious, renovated rooms with modern amenities, ensuring a comfortable stay in the heart of Berlin.

Wellness and Fitness Facilities
Guests can unwind in the sauna, stay active in the 24-hour fitness room, and enjoy the convenience of complimentary WiFi throughout the property.

Dining and Entertainment
Indulge in a variety of famous wines and delicious snacks at RELAX - Food, Drinks & You bistro and bar. Additionally, explore Berlin on two wheels by renting bicycles at the reception and easily access entertainment options at Potsdamer Platz.

Experience the epitome of comfort and convenience at Mercure Hotel & Residenz Berlin Checkpoint Charlie. Book now for an unforgettable stay in Berlin!

Important information:

Please, contact the property and share number of children you are traveling with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9
Based on 4580 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
T
Tobias • family_with_children • de
6
Befriedigend und dafür zu teuer!
Pros:

Die Unterkunft liegt zentral und man ist in kürzester Zeit an der U-Bahn

Cons:

In den Fluren und auf den Zimmern liegt Teppichboden, das ist nicht mehr zeitgemäß und nicht hygienisch… es riecht leicht.

2026-04-04 • via Nuitee
G
Giacomo • family_with_children • it
10
Ottimo Hotel, camere grandi, personale gentile e disponibile, ottima posizione
Pros:

Spazi, pulizia, posizione

Cons:

Nulla

2026-04-04 • via Nuitee
E
Eugenio • family_with_children • it
9
Pros:

Posizione, stanze ed organizzazione

2026-04-04 • via Nuitee
D
Dannie • solo_traveller • dk
7
Pros:

Morgenmaden var rigtig god, meget varieret og lækkert. Personale sørgede for at der hele tiden var fyldt op af både mad og drikke. Hotellet ligger ganske centralt - det var med i mine overvejelser, da jeg bestilte. Dejligt stor og rummeligt værelse, god behagelig seng og et badeværelse der fungerede.

Cons:

Ikke alt personale i receptionen var interesserede i at hjælpe en gæst der havde nogle spørgsmål. Jeg følte i et par tilfælde at personen jeg talte med, syntes jeg var til besvær.

2026-04-04 • via Nuitee
G
Gerlind • solo_traveller • gb
8
Always happy to stay here 😍
Pros:

Convenient location

Cons:

No lift

2026-04-04 • via Nuitee
A
Aleksandra • family_with_children • pl
9
Pros:

Lokalizacja, czystość, cisza i anonimowość

Cons:

Wszystko było OK

2026-04-03 • via Nuitee
M
Manuela • family_with_children • at
9
Dieses Hotel kann ich nur empfehlen, ganz nettes und zuvorkommendes Personal
Pros:

Sehr großes Zimmer für drei Personen, mit Kaffeemaschine und Wasserkocher , sehr sauber, ganz nahe zum Checkpoint Charlie

2026-04-02 • via Nuitee
D
Damian • family_with_children • ar
8
2026-04-02 • via Nuitee
S
Simona • extended_group • it
10
Lady boss and her friends enjoyed it very much
Pros:

Struttura accogliente, personale molto cordiale , disponibile e sorridente Tutte le nostre richieste sono state soddisfatte pienamente😃
La camera molto pulita ed esattamente come descritta , anzi meglio! 🤩Ottima posizione e bel quartiere, mezzi pubblici facilmente raggiungibili.
Struttura super consigliata
Il mio giudizio è totalmente positivo😃🤩

Cons:

Nulla

2026-04-02 • via Nuitee
J
Julia A. • family_with_children • es
9
2026-04-02 • via Nuitee
A
Andrea • family_with_children • de
8
2026-04-01 • via Nuitee
S
SabManJulMar • couple • de
9
2026-04-01 • via Nuitee
D
Deborah • family_with_children • ch
8
Pros:

L'emplacement, la taille de la chambre, le calme et le petit-déjeuner.

Cons:

La baignoire ne pouvait pas être utilisée

2026-03-31 • via Nuitee
D
Desiree • extended_group • gb
8
2026-03-31 • via Nuitee
M
Mike • couple • gb
10
2026-03-31 • via Nuitee
S
Shoji • extended_group • jp
8
Pros:

部屋は広くて綺麗、立派なクローゼットあり

Cons:

無料の水が欲しかった

2026-03-30 • via Nuitee
V
VicAllen • family_with_children • gb
9
Great destination, great Hotel and highly recommend for couples and families!
Pros:

The hotel was in a great location. 5minutes walk to Checkpoint Charlie, plenty of S-Bahn/U-Bahn transport options in the area.
The room was huge - we had a small kitchen and dining area, living area and a very large bedroom. Plenty of light and we could go out onto the balcony.
We had breakfast once in the hotel - I felt it was a little pricey - but it was nice and there was something for everyone including a Pancake maker.
The staff were really friendly and helpful.

2026-03-30 • via Nuitee
W
Wiebke • family_with_children • at
8
2026-03-30 • via Nuitee
A
Ari • extended_group • fi
10
2026-03-30 • via Nuitee
V
Vadym • family_with_children • ua
10
2026-03-29 • via Nuitee