Mercure Hotel & Residenz Berlin Checkpoint Charlie

Hotels
•
Mercure
9 (4580 reviews)
Schützenstr. 11 , Berlin , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
Inconsistent room amenities
Limited nightlife options

Categories

Cleanliness
8.75
Multiple reviews praised the hotel for being clean and tidy.
Service
9.25
Staff described as extraordinarily friendly and professional.
Location
9.25
Great location with walking distance to major attractions and public transport.
Room Quality
8.75
Spacious rooms with comfortable beds mentioned, though some concerns about the sofa bed.
Amenities
9.25
Well-equipped with coffee, tea, and toiletries; good facilities overall.
Value for Money
8.75
Overall very good value, though some guests felt the hotel did not meet 4-star expectations.
Food and Beverage
8.75
Complimentary breakfast was well-complimented, though some desire for more dinner options.
Overall Experience
9.25
Overall positive reviews with guests enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:56

Property Description

Luxurious Accommodation
Mercure Hotel & Residenz Berlin Checkpoint Charlie offers spacious, renovated rooms with modern amenities, ensuring a comfortable stay in the heart of Berlin.

Wellness and Fitness Facilities
Guests can unwind in the sauna, stay active in the 24-hour fitness room, and enjoy the convenience of complimentary WiFi throughout the property.

Dining and Entertainment
Indulge in a variety of famous wines and delicious snacks at RELAX - Food, Drinks & You bistro and bar. Additionally, explore Berlin on two wheels by renting bicycles at the reception and easily access entertainment options at Potsdamer Platz.

Experience the epitome of comfort and convenience at Mercure Hotel & Residenz Berlin Checkpoint Charlie. Book now for an unforgettable stay in Berlin!

Important information:

Please, contact the property and share number of children you are traveling with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9
Based on 4580 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
L
Lore • solo_traveller • pl
9
Pros:

Great location! Nice and helpful stuff. Good breakfast!

2026-03-14 • via Nuitee
A
Angela • couple • gb
10
Perfect location, loved our stay.
Pros:

It was in an excellent location. The staff were very friendly. Breakfast was fantastic.

2026-03-14 • via Nuitee
D
Daniel • extended_group • pl
8
2026-03-13 • via Nuitee
M
Marcela • extended_group • es
7
Hotel Cómodo
Pros:

* Personal amable
* Hotel con cafeterias cerca ( en Check Point Charlie) más económicas sino quieres pagar el precio desorbitado del desayuno.

Cons:

*La cama extra deberia ser una cama y no un sofá cama, con un colchón muy fino de y tan baja calidad ( ya que la tercera persona adulta paga igual, debe tener una cama en condiciones).
*Las almohadas son demasiado blandas y finas, no hay posibilidad de cambiar o elegir otras.
* El precio del desayuno, 25€ por persona, me parece excesivo.

2026-03-13 • via Nuitee
O
Olaf • solo_traveller • de
8
Schöner Aufwnthalt in guter Lage
Pros:

Nettes Personal

2026-03-13 • via Nuitee
K
Kateryna • couple • ua
10
2026-03-11 • via Nuitee
A
António Vilaça Arantes • family_with_children • pt
9
2026-03-11 • via Nuitee
V
VALERIE • family_with_children • fr
10
2026-03-10 • via Nuitee
C
Cristóbal • family_with_children • es
10
Pros:

Ubicación y formalidad.

Cons:

Me gustó todo.

2026-03-10 • via Nuitee
V
Vermilion • solo_traveller • gb
9
2026-03-10 • via Nuitee
M
Monika • family_with_children • pl
10
Bardzo udany pobyt
Pros:

Świetna lokalizacja, blisko do metra, niedaleko restauracje włoskie. Bardzo miła i pomocna obsługa. Pokój bardzo przestronny.

2026-03-08 • via Nuitee
K
Kıvanç Meric • couple • tr
10
Beklentiyi %100 karşıladı
Pros:

muhteşem konum, harika personel, müthiş Kahvaltı. Beklentimizi tam karşıladı

Cons:

Havluların eski ve yırtık olması bu güzel işletmeye yakışmayan tek şeydi

2026-03-07 • via Nuitee
A
Andreas • couple • de
9
Tolle Lage, sehr gern wieder!
Pros:

So wie früher die Döner „günstiger“ waren in Berlin, als woanders, hatte ich auch hier das Gefühl „viel und gutes“ Hotel für „weniger“ Geld zu bekommen.
Unser Zimmer war riesig und toll ausgestattet. Die Lage war ebenfalls top. Wir waren zu Weihnachten 2025 dort.

Cons:

Angesichts heutiger Personalnot drücke ich hier ein Auge zu. Die Dame, die uns empfangen hat, war ein wenig „überfordert“.

2026-03-07 • via Nuitee
K
Kerry • couple • gb
6
2026-03-06 • via Nuitee
D
Daniel • family_with_children • de
9
2026-03-06 • via Nuitee
K
Karla • solo_traveller • br
10
Excelente
Pros:

Quarto grande, limpo

2026-03-06 • via Nuitee
G
Gualtiero • solo_traveller • it
8
Tutto ok
Pros:

Posizione

2026-03-05 • via Nuitee
A
Andreas • couple • de
10
2026-03-05 • via Nuitee
D
David • extended_group • au
8
Ideal for a short stopover / business trip. Would have no hesitation in staying or recommending
Pros:

The hotel location is ideal. Close to restaurants and cafes. It's great value for money and the food quality ( through the bar ) is great. The staff are friendly and welcoming and helpful whenever asked any questions. The barman ( can't remember his name ) is great. Friendly, positive energy...

Cons:

There was only one teabag left in the room. I understand most people may drink coffee, but having one teabag was disappointing. While additional ones could be requested, there was ample coffee sachets for a coffee drinker..

2026-03-05 • via Nuitee
B
Bartek • family_with_children • pl
10
Pros:

Świetny hotel z parkingiem, blisko metra, w zasięgu spaceru od najważniejszych zabytków. Obsługa miła i komunikatywna. Polecam serdecznie !

2026-03-04 • via Nuitee