Mercure Hotel & Residenz Berlin Checkpoint Charlie

Hotels
•
Mercure
9 (4550 reviews)
Schützenstr. 11 , Berlin , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
Inconsistent room amenities
Limited nightlife options

Categories

Cleanliness
8.75
Multiple reviews praised the hotel for being clean and tidy.
Service
9.25
Staff described as extraordinarily friendly and professional.
Location
9.25
Great location with walking distance to major attractions and public transport.
Room Quality
8.75
Spacious rooms with comfortable beds mentioned, though some concerns about the sofa bed.
Amenities
9.25
Well-equipped with coffee, tea, and toiletries; good facilities overall.
Value for Money
8.75
Overall very good value, though some guests felt the hotel did not meet 4-star expectations.
Food and Beverage
8.75
Complimentary breakfast was well-complimented, though some desire for more dinner options.
Overall Experience
9.25
Overall positive reviews with guests enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:56

Property Description

Luxurious Accommodation
Mercure Hotel & Residenz Berlin Checkpoint Charlie offers spacious, renovated rooms with modern amenities, ensuring a comfortable stay in the heart of Berlin.

Wellness and Fitness Facilities
Guests can unwind in the sauna, stay active in the 24-hour fitness room, and enjoy the convenience of complimentary WiFi throughout the property.

Dining and Entertainment
Indulge in a variety of famous wines and delicious snacks at RELAX - Food, Drinks & You bistro and bar. Additionally, explore Berlin on two wheels by renting bicycles at the reception and easily access entertainment options at Potsdamer Platz.

Experience the epitome of comfort and convenience at Mercure Hotel & Residenz Berlin Checkpoint Charlie. Book now for an unforgettable stay in Berlin!

Important information:

Please, contact the property and share number of children you are traveling with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9
Based on 4550 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
D
dila • extended_group • tr
9
Uygun fiyat performans kalınır
Pros:

Çalışanlar,konum olanakları çok iyiydi

Cons:

Yerlerin full halı olması koku yapıyo

2026-02-13 • via Nuitee
D
DamlaOz87 • family_with_children • dk
8
Pros:

Fremragende morgenmadsbuffet. Man er ikke gået i kompromis med kvaliteten. Gode værelser og senge rent bad og kvalitets badeprodukter. Ingen støj udefra. Der var mulighed for at checke ind tidligere, så det var alle tiders.

Cons:

Lidt ærgerligt når det er en 4 tjernet hotel, at der mangler vand i køleskabet og evt. Lidt snack når man checker ind på værelserne.

Personalet burde være lidt bedre til at forklare hvilken vej/retning man kunne gå hvis man ville se seværdighederne i området. Kunne være fedt med en brochure og en lille kort over området for sightseeing.

2026-02-13 • via Nuitee
M
Miriam • extended_group • it
10
Ottimo hotel e ottimo rapporto qualità prezzo, ottima posizione, ottima pulizia, camere spaziose e ottimo il servizio di
Pros:

Camere molto spaziose

Cons:

Staff gentile a tratti

2026-02-12 • via Nuitee
I
Ingeborg • couple • de
8
2026-02-12 • via Nuitee
T
Theodoros • solo_traveller • gr
10
2026-02-12 • via Nuitee
J
Joanna • couple • pl
9
2026-02-10 • via Nuitee
M
Mira • extended_group • fi
6
Pros:

Hiljainen ja iso huone, hyvä aamiainen.

Cons:

Huoneen jääkaappi ei toiminut. Ilmoitimme asiasta vastaanottoon, mutta korjaus tulee kuulemma noin kahden viikon sisällä.
En ollut kiva että henkilökunta marssi ovesta sisään ilman koputusta. Säikähdimme yllätysvieraasta.

2026-02-10 • via Nuitee
A
Alla • family_with_children • ua
10
Комфортно, чисто, спокойно.
Pros:

Место. Чистота. Всё работает, прекрасная сантехника, кофе машина.

Cons:

Всё было хорошо

2026-02-09 • via Nuitee
F
Frank • family_with_children • de
10
Familiensuite mit Balkon für 4 Personen
Pros:

Sehr nettes Personal.Hilfe bei allen Fragen gab es sofort.Das Frühstücksbuffet hat keine Wünsche offen gelassen.Die Suite war sehr geräumig.Dusche und Badewanne sehr modern und räumlich getrennt von der Toilette.Auch die Betten waren sehr bequem und groß.Es hat uns sehr gut gefallen in diesem Hotel.

Cons:

Nichts.

2026-02-09 • via Nuitee
M
Mavrogenis • couple • gr
8
2026-02-09 • via Nuitee
N
Nouali • extended_group • ma
9
2026-02-09 • via Nuitee
E
Emma • family_with_children • it
9
Pros:

Very nice big quiet room with a balcony. A great breakfast with a wide choice of things to eat!

2026-02-09 • via Nuitee
E
Enes • extended_group • tr
10
2026-02-08 • via Nuitee
Z
ZAFER • extended_group • tr
8
Konum fiyat performans oteli
Pros:

Konumu ve resepsiyon personeli çok iyiydi. Yardımcı oldular bir çok şeyde bu nedenle teşekkür ederiz 3. Gün hariç her gün su bıraktılar

Cons:

Buklet malzemeleri eksikti kişiye göre yoktu ve yenilenmedi 3. Gün sadece yataklar toplanmıştı

2026-01-31 • via Nuitee
G
Günther • solo_traveller • de
5
Für rein geschäftliche Übernachtungen geeigent, da sehr gut gelegen.
Pros:

Das Hotel liegt sehr gut und ermöglicht ein schnelles Erreichen einiger wichtiger Anlaufstellen in der Hauptstadt

Cons:

Die Größe des Zimmers ist ansprechend - allerdings ist die Ausstattung eher 25-30 Jahre alt. Der Gesamteindruck lädt nicht unbedint zum Verweilen im Zimmer ein.

2026-01-30 • via Nuitee
M
Montealegre • family_with_children • es
10
2026-01-29 • via Nuitee
N
Nasim • family_with_children • au
10
Excellent
Pros:

Location, room excellent. Walk 5 minutes to Checkpoint Charlie many restaurants, McDonald & KFC, Mall of Berlin. Hop on and Hop off bus, Public Transport everything near the hotel.

Cons:

Breakfast in hotel very expensive 25 Euro person.

2026-01-29 • via Nuitee
J
JOANNA • family_with_children • pl
7
Pobyt udany, dobre śniadanie
Pros:

Wielkość pokoju

Cons:

Bardzo średnio posprzątana łazienka, dużo kurzu

2026-01-29 • via Nuitee
A
Alejandre • family_with_children • es
9
2026-01-28 • via Nuitee
S
Sandrine • family_with_children • fr
10
Pros:

Emplacement proche à pieds des sites touristiques.
Personnel très aimable, serviable et reactif.

2026-01-27 • via Nuitee