Mercure Hotel & Residenz Berlin Checkpoint Charlie

Hotels
•
Mercure
9 (4908 reviews)
Schützenstr. 11 , Berlin , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
Inconsistent room amenities
Limited nightlife options

Categories

Cleanliness
8.75
Multiple reviews praised the hotel for being clean and tidy.
Service
9.25
Staff described as extraordinarily friendly and professional.
Location
9.25
Great location with walking distance to major attractions and public transport.
Room Quality
8.75
Spacious rooms with comfortable beds mentioned, though some concerns about the sofa bed.
Amenities
9.25
Well-equipped with coffee, tea, and toiletries; good facilities overall.
Value for Money
8.75
Overall very good value, though some guests felt the hotel did not meet 4-star expectations.
Food and Beverage
8.75
Complimentary breakfast was well-complimented, though some desire for more dinner options.
Overall Experience
9.25
Overall positive reviews with guests enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:56

Property Description

Luxurious Accommodation
Mercure Hotel & Residenz Berlin Checkpoint Charlie offers spacious, renovated rooms with modern amenities, ensuring a comfortable stay in the heart of Berlin.

Wellness and Fitness Facilities
Guests can unwind in the sauna, stay active in the 24-hour fitness room, and enjoy the convenience of complimentary WiFi throughout the property.

Dining and Entertainment
Indulge in a variety of famous wines and delicious snacks at RELAX - Food, Drinks & You bistro and bar. Additionally, explore Berlin on two wheels by renting bicycles at the reception and easily access entertainment options at Potsdamer Platz.

Experience the epitome of comfort and convenience at Mercure Hotel & Residenz Berlin Checkpoint Charlie. Book now for an unforgettable stay in Berlin!

Important information:

Please, contact the property and share number of children you are traveling with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9
Based on 4908 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
D
Diana • family_with_children • ch
8
2026-07-04 • via Nuitee
Y
Yuen Yung Sherry • couple • gb
9
2026-07-03 • via Nuitee
M
Martin • solo_traveller • se
9
Pros:

Bra läge och härligt garage!

2026-07-03 • via Nuitee
E
Erik • solo_traveller • se
9
2026-07-03 • via Nuitee
E
Eric • extended_group • gb
10
Pros:

location and quality.

Cons:

nothing

2026-07-03 • via Nuitee
C
Christoph • solo_traveller • de
8
2026-07-02 • via Nuitee
E
erwan • solo_traveller • fr
8
2026-07-02 • via Nuitee
A
Alena • extended_group • pl
10
2026-07-01 • via Nuitee
K
Katharina • family_with_children • de
9
Schönes Stadthotel
Pros:

Tolles Frühstück, nettes Personal und ein Ausgangspunkt

Cons:

-

2026-07-01 • via Nuitee
A
Aleksandar • extended_group • rs
9
Pros:

Excellent location

Cons:

Towels were clean, but could be renewed.

2026-07-01 • via Nuitee
R
Roberto • couple • de
7
2026-07-01 • via Nuitee
G
Gonzalez • family_with_children • es
9
Pros:

Cómodo si vas en coche. El parking comunica con el hotel.

2026-07-01 • via Nuitee
B
Beena Sudin • couple • dk
9
2026-07-01 • via Nuitee
S
Shahar • family_with_children • il
10
Family suite highly recommended !
Pros:

The Location was great for us - quiet, yet well connected to all the places we wanted. Room was huge, staff was friendly, and keen to help.

2026-06-30 • via Nuitee
D
Dikbaş • solo_traveller • tr
8
2026-06-29 • via Nuitee
M
Mark • family_with_children • de
8
Ein angenehmer Aufenthalt in einem freundlichen Hotel.
Pros:

Das Hotel befindet sich in guter Lage, um die Stadt zu erkunden, und verfügt über eigene Parkplätze in einer Tiefgarage, für die jedoch eine zusätzliche Gebühr anfällt.

Für ein Hotel in zentraler Lage sind die Preise angemessen; das Personal ist freundlich und hilfsbereit. Das Frühstück war in Ordnung, aber nicht außergewöhnlich.

Cons:

Die Auswahl an warmen Frühstücksgerichten war begrenzt, und diese standen so lange bereit, dass alles ausgetrocknet war.

2026-06-29 • via Nuitee
L
Luciano Olivi • solo_traveller • br
8
Pros:

Localização, limpeza

Cons:

Cama poderia ser melhor!!
Não havia touca de banho

2026-06-29 • via Nuitee
A
Andriana • extended_group • cy
10
2026-06-29 • via Nuitee
H
HÜSEYİN • family_with_children • tr
9
Çok memnun kaldığımız bir konaklama oldu.
Pros:

Kahvaltı almamıştık

2026-06-29 • via Nuitee
E
Emely • extended_group • de
6
Okay
Pros:

Es gab eine Klimaanlage, das Zimmer war sehr groß und das Bad sehr schön ( Toilette und Dusche waren in getrennten Räumen ). Sauber war es auch

Cons:

Das Personal war nicht sehr nett ( außer eine jüngere Frau) . Wir wussten eine Sache nicht und wurden direkt angepöbelt , obwohl wir uns oft entschuldigt haben.

2026-06-29 • via Nuitee