Mercure Hotel & Residenz Berlin Checkpoint Charlie

Hotels
Mercure
9 (5025 reviews)
Schützenstr. 11 , Berlin , de

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
Inconsistent room amenities
Limited nightlife options

Categories

Cleanliness
8.75
Multiple reviews praised the hotel for being clean and tidy.
Service
9.25
Staff described as extraordinarily friendly and professional.
Location
9.25
Great location with walking distance to major attractions and public transport.
Room Quality
8.75
Spacious rooms with comfortable beds mentioned, though some concerns about the sofa bed.
Amenities
9.25
Well-equipped with coffee, tea, and toiletries; good facilities overall.
Value for Money
8.75
Overall very good value, though some guests felt the hotel did not meet 4-star expectations.
Food and Beverage
8.75
Complimentary breakfast was well-complimented, though some desire for more dinner options.
Overall Experience
9.25
Overall positive reviews with guests enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:56

Property Description

Luxurious Accommodation
Mercure Hotel & Residenz Berlin Checkpoint Charlie offers spacious, renovated rooms with modern amenities, ensuring a comfortable stay in the heart of Berlin.

Wellness and Fitness Facilities
Guests can unwind in the sauna, stay active in the 24-hour fitness room, and enjoy the convenience of complimentary WiFi throughout the property.

Dining and Entertainment
Indulge in a variety of famous wines and delicious snacks at RELAX - Food, Drinks & You bistro and bar. Additionally, explore Berlin on two wheels by renting bicycles at the reception and easily access entertainment options at Potsdamer Platz.

Experience the epitome of comfort and convenience at Mercure Hotel & Residenz Berlin Checkpoint Charlie. Book now for an unforgettable stay in Berlin!

Important information:

Please, contact the property and share number of children you are traveling with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Location

Guest Reviews

9
Based on 5025 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
J
Jan couple dk
7
Pros:

Værelset ud til gården var meget roligt.

Cons:

Elendigt mobil signal og internethastighed på stort set hele hotellet. Pop musik i loft højtalere på gangen hører ikke til på et 4 stjernet hotel. Hotellet er generelt lidt "træt" og nedslidt og trænger gevaldigt til nye tæpper og maling mange steder.

2026-08-21 via Nuitee
B
Beatrix solo_traveller de
9
Pros:

Sehr zuvorkommendes Personal.

Cons:

Der Aufzug funktionierte ins Parkhaus nicht.

2026-08-20 via Nuitee
L
Liana couple be
10
Pros:

Super

2026-08-19 via Nuitee
S
Serhat solo_traveller tr
10
Pros:

Muhteşem bir yer. Herşey düşünülmüş ve lüks oda otel lobi Bar her yeri ayrı güzel. Kendimizi özel hissettiğimiz suit odada kaldık ve çok güzeldi.Girişte çocuklar için figürlü anahtar hediyeleri çok ince düşünülmüş.Berlin Katedrali, Parlamento Binası Humboldt Üniversitesi Brandenburg Kapısı TV kulesi Dünya Saati Eski Belediye Binası vb yerler yürüme mesafesinde.

Cons:

Olumsuz tek bir şey yok desem inanır mısınız. İnanın çünkü yok. Herşey muhteşemdi

2026-08-19 via Nuitee
D
Daniel solo_traveller pl
8
Pros:

Location and breakfasts

Cons:

N/A

2026-08-18 via Nuitee
A
ALBERTO family_with_children it
9
2026-08-18 via Nuitee
I
Igor extended_group pt
10
2026-08-18 via Nuitee
K
Kobylański solo_traveller pl
10
2026-08-18 via Nuitee
J
Julia couple us
10
We were very happy with the hotel and would gladly return on another trip.
Pros:

The hotel is very easy to reach by public transportation, with only a short walk from the Stadtsmitte station. Our room was very large and extremely comfortable. The breakfast buffet was lavish, with a huge variety of hot and cold breakfast foods.

Cons:

The only additional thing we would have enjoyed was decaffeinated coffee.

2026-08-18 via Nuitee
N
Nokuthula Thembelihle Cynthia family_with_children de
8
Pros:

Great location to walk and reach many attractions with kids and restaurants. Staff was very helpful, I accidentally left my charger and realised at night. The willingly helped to charge and help print out urgent documents I needed without any issues.

2026-08-17 via Nuitee
E
Edwin Alberto extended_group es
10
2026-08-17 via Nuitee
G
Gertrud solo_traveller de
10
Der perfekte Aufenthalt für Besuche in der Mitte Berlins
Pros:

Schöne große Zimmer, zum Teil mit Balkon. Frühstück im Innenhof unter Bäumen möglich. Super Frühstücksangebot

2026-08-17 via Nuitee
C
Claudio extended_group br
9
Ótima opção
Pros:

Gostei muito dos funcionários, todos educados e solicitos. Quarto grande e confortável para três pessoas, boa limpeza. Localização boa, ao lado do checkpoint Charlie e próxima a duas estações de metrô. Reichstag, Portão de Brademburgo, Topografia do terror e memorial do holocausto acessíveis a pé.

Cons:

Achei cara, mas acho que é Berlim em geral. Café da manhã pareceu bom, mas também achei caro, preferimos comer na rua.

2026-08-16 via Nuitee
A
Aidan family_with_children ie
9
Very nice stay in a very well located hotel would have no problem going back there again
Pros:

Very clean and well located

Cons:

The pillow in my room and that’s it everything else was good

2026-08-16 via Nuitee
M
Monika solo_traveller de
8
2026-08-15 via Nuitee
K
Kaczmarek family_with_children pl
9
Very good time spent with family
Pros:

Very good location for further sightseeing the city. Very comfortable for families.

2026-08-14 via Nuitee
J
José Joaquim solo_traveller br
10
2026-08-14 via Nuitee
M
Mirva extended_group fi
10
Relaxing, enjoyable stay.
Pros:

We had a premium room for three. It had a balcony, fridge, air conditioning, and was very tidy and quiet. We Finns 🇫🇮 enjoyed it and recommend it warmly.

Cons:

-

2026-08-13 via Nuitee
A
Akis family_with_children gr
10
2026-08-13 via Nuitee
G
Giorgio extended_group it
9
2026-08-12 via Nuitee