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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Sauna
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Non-smoking throughout
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Kid meals
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Kids' outdoor play equipment
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Playground on site
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Beach umbrellas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Garage
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Swimming nearby
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Vegetarian menu options available
Review Highlights
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Property Description
Luxurious Amenities
Mercure São Paulo Vila Olimpia boasts a 25-metre outdoor swimming pool, a sauna, and a newly-renovated fitness centre for guests to unwind and stay active during their stay.
Culinary Delights
Indulge in delectable Italian cuisine at the on-site restaurant, and sip on a variety of drinks at the lobby bar. With 24-hour room service available, guests can satisfy their cravings at any time of the day.
Convenience and Comfort
Featuring air-conditioned rooms with modern amenities, a business center, and meeting rooms, this hotel caters to both leisure and business travelers. With free WiFi, laundry services, and a 24-hour reception, every guest's needs are met seamlessly.
Experience the epitome of comfort and convenience at Mercure São Paulo Vila Olimpia. Book your stay now for an unforgettable experience.
According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.
In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.
Accommodations and breakfast are free for 1 child under 8 years of age sharing the parents’ guest room. ID is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not needed) and costs BRL 36 per day.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 8 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Atendimento excelente. Funcionários atenciosos e super prestativos.
The location, great area. Room was comfortable and big. Good breakfast and the staff were really kind.
Nothing, all was good.
Localização muito boa, quarto espaçoso e amplo. Academia muito boa e arejada, e o espaço de piscina e academia muito bonito
O corredor estava em reforma então havia muito pó e cheiro de tinta, e não fomos avisados no check-in. Pessoal do café da manhã poderia ser um pouco mais simpatico, muito aoressados em arrumar as mesas para o almoço
O quarto 201 precisa urgente de uma manutenção, chuveiro fica gelado no meio do banho, e solta água por cima, a torneira do banheiro também solta água por cima e molha tudo e volta.
Localização
Demora na arrumação do quarto
Nice swimmingpool.
Expensive for a 3/4 star hotel
rates
Gostei da localização e do café da manhã
A pia estava entupida, só tinha 1 robe de chambre, muito surrado (pedimos outro para minha esposa e não fomos atendidos), as toalhas eram muito pequenas e bem surradas, o dispenser do sabão ao lado da pia estava duro (impossível sua utilização).
O aparelho de ar condicionado estava um pouco barulhento
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