Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Localização excelente
Café da manhã de qualidade
Cons:
Limpeza insatisfatória
Condições do sofá cama

Categories

Cleanliness
7.7
PISCINA MUITO SUJA, SUJEIRA CRONICA, e a limpeza do quarto não foi consistente.
Service
8.7
Atendimento razoável, alguns funcionários prestativos, mas deixou a desejar em certos momentos.
Location
9.2
Ótima localização, perto de tudo.
Room Quality
8.2
Quartos reformados e limpos, mas com algumas reclamações sobre o sofá cama.
Amenities
8.2
Café da manhã completo, mas poderia ter mais opções.
Value for Money
7.7
Preço um pouco alto para o que é oferecido.
Food and Beverage
8.2
Café da manhã considerado bom, mas tem espaço para melhorar.
Overall Experience
8.5
Estadia com aspectos positivos e negativos, balanceando a experiência no geral.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:07

Property Description

Luxurious Amenities
Mercure São Paulo Vila Olimpia boasts a 25-metre outdoor swimming pool, a sauna, and a newly-renovated fitness centre for guests to unwind and stay active during their stay.

Culinary Delights
Indulge in delectable Italian cuisine at the on-site restaurant, and sip on a variety of drinks at the lobby bar. With 24-hour room service available, guests can satisfy their cravings at any time of the day.

Convenience and Comfort
Featuring air-conditioned rooms with modern amenities, a business center, and meeting rooms, this hotel caters to both leisure and business travelers. With free WiFi, laundry services, and a 24-hour reception, every guest's needs are met seamlessly.

Experience the epitome of comfort and convenience at Mercure São Paulo Vila Olimpia. Book your stay now for an unforgettable experience.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

Accommodations and breakfast are free for 1 child under 8 years of age sharing the parents’ guest room. ID is required.

Renovation work of the property will be carried out until April 20, 2026Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 36 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1863 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 8.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.5
F
Fatima Rosane couple br
10
2026-07-23 via Nuitee
R
Rafaela extended_group br
9
2026-07-20 via Nuitee
A
Agostinha solo_traveller br
10
Bom demais
Pros:

Gostei do café da manhã

Cons:

Tudo bom

2026-07-20 via Nuitee
C
Caio solo_traveller br
9
2026-07-19 via Nuitee
C
Caio solo_traveller br
10
2026-07-19 via Nuitee
I
ICLEA solo_traveller br
9
2026-07-18 via Nuitee
J
Jorge Luis couple ar
8
Tudo correu num bom bom Hotel em termos de custo/beneficio.
Pros:

A cama é boa e a limpeza.

Cons:

Instalações antigas. Acho que podem ser modernizadas.

2026-07-17 via Nuitee
G
Gabryella couple br
10
2026-07-17 via Nuitee
R
Ricardo Alexandre solo_traveller br
10
Pros:

Silêncio

Cons:

Gostei de tudo

2026-07-16 via Nuitee
J
Jose Aramys Serpa de Linhares solo_traveller br
10
Parabéns!!!
Pros:

Eu amei tudo no hotel, principalmente as pessoas que nos receberam. Os que trabalham na recepção, em todos os turnos, o senhor que fica lá fora e o senhor Batista, uma simpatia e eficiência. Continuem assim. Quero voltar à SP e me hospedar aí.

Cons:

Atendimento dos funcionários.

2026-07-15 via Nuitee
R
Rafael solo_traveller br
9
Muito boa
Pros:

Localização e restaurante embaixo.

Cons:

Não tive algo negativo porque só estive pra dormir mesmo.

2026-07-13 via Nuitee
B
Bruno couple br
10
2026-07-13 via Nuitee
D
domingos antonio solo_traveller br
10
Pros:

excelente localização

2026-07-13 via Nuitee
L
Leandro couple br
10
2026-07-12 via Nuitee
S
Simone Silva Joana solo_traveller br
9
2026-07-12 via Nuitee
J
Jose solo_traveller br
8
2026-07-11 via Nuitee
F
Francisco solo_traveller br
8
2026-07-10 via Nuitee
P
Pedro solo_traveller br
8
2026-07-10 via Nuitee
C
Carlos solo_traveller br
8
Pros:

Café da manhã estava muito bom

Cons:

Piscina estava um pouco suja

2026-07-09 via Nuitee
L
Laura extended_group br
10
Pros:

A acomodação é excelente, com quarto limpo, espaçoso e muito confortável. O café da manhã é excepcional, com ótima variedade e qualidade.

Cons:

O ponto negativo foi o serviço de quarto. Apesar de o hotel informar que o serviço funciona 24 horas, fomos atendidos de forma extremamente mal-educada durante a madrugada, como se estivéssemos incomodando por utilizá-lo nesse horário. Se o serviço é oferecido 24 horas por dia, os hóspedes não deveriam ser tratados dessa forma. Caso não haja disponibilidade para atender com cordialidade durante a madrugada, é melhor não anunciar esse serviço como 24 horas.

2026-07-09 via Nuitee