Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Localização excelente
Café da manhã de qualidade
Cons:
Limpeza insatisfatória
Condições do sofá cama

Categories

Cleanliness
7.7
PISCINA MUITO SUJA, SUJEIRA CRONICA, e a limpeza do quarto não foi consistente.
Service
8.7
Atendimento razoável, alguns funcionários prestativos, mas deixou a desejar em certos momentos.
Location
9.2
Ótima localização, perto de tudo.
Room Quality
8.2
Quartos reformados e limpos, mas com algumas reclamações sobre o sofá cama.
Amenities
8.2
Café da manhã completo, mas poderia ter mais opções.
Value for Money
7.7
Preço um pouco alto para o que é oferecido.
Food and Beverage
8.2
Café da manhã considerado bom, mas tem espaço para melhorar.
Overall Experience
8.5
Estadia com aspectos positivos e negativos, balanceando a experiência no geral.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:07

Property Description

Luxurious Amenities
Mercure São Paulo Vila Olimpia boasts a 25-metre outdoor swimming pool, a sauna, and a newly-renovated fitness centre for guests to unwind and stay active during their stay.

Culinary Delights
Indulge in delectable Italian cuisine at the on-site restaurant, and sip on a variety of drinks at the lobby bar. With 24-hour room service available, guests can satisfy their cravings at any time of the day.

Convenience and Comfort
Featuring air-conditioned rooms with modern amenities, a business center, and meeting rooms, this hotel caters to both leisure and business travelers. With free WiFi, laundry services, and a 24-hour reception, every guest's needs are met seamlessly.

Experience the epitome of comfort and convenience at Mercure São Paulo Vila Olimpia. Book your stay now for an unforgettable experience.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

Accommodations and breakfast are free for 1 child under 8 years of age sharing the parents’ guest room. ID is required.

Renovation work of the property will be carried out until April 20, 2026Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 36 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1788 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 8.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.5
T
Thomas • couple • br
10
2026-05-08 • via Nuitee
L
Lauro Hissao • solo_traveller • br
9
2026-05-07 • via Nuitee
B
Beatriz • extended_group • br
10
Gostei muito!
Pros:

Gostei muito!

Cons:

Nada!

2026-05-07 • via Nuitee
C
Claudimir • solo_traveller • br
6
Cons:

Atendimento
Tive que pagar de novo porque eles nao localizaram minha reserva

2026-05-06 • via Nuitee
S
Suzana • couple • br
9
2026-05-06 • via Nuitee
L
LIDIA JUNIA SILVA • couple • br
4
Achei muito decepcionante. Não indico para ninguém.
Pros:

Do atendimento na recepção principalmente da atendente May.

Cons:

Do hotel.
Da acomodação, principalmente a cama.
O restaurante.

2026-05-04 • via Nuitee
J
Joana • couple • br
10
2026-05-04 • via Nuitee
T
Tatiana • couple • br
8
2026-05-03 • via Nuitee
F
Fernanda • extended_group • br
10
2026-04-30 • via Nuitee
F
Francisco • extended_group • br
8
Cons:

Colchões

2026-04-30 • via Nuitee
P
Paulo Elias • couple • br
1
Nunca mais volto a me hospedar na rede.
Pros:

Cheguei no quarto e tinha um cocô me esperando no vaso. Instalações mal manutenidas, o que faz tudo parecer sujo. Funcionários parecem estar fazendo o favor em lhe atender. Café da manhã é muito fraco, não se deram o trabalho nem de tirar a manteiga da embalagem pra servir. E por fim, o golpe do estacionamento, existe mas é cobrado a parte. Nunca mais volto a me hospedar na rede.

Cons:

Cheguei no quarto e tinha um cocô me esperando no vaso. Instalações mal manutenidas, o que faz tudo parecer sujo. Funcionários parecem estar fazendo o favor em lhe atender. Café da manhã é muito fraco, não se deram o trabalho nem de tirar a manteiga da embalagem pra servir. E por fim, o golpe do estacionamento, existe mas é cobrado a parte. Nunca mais volto a me hospedar na rede.

2026-04-29 • via Nuitee
A
Alan • couple • br
4
2026-04-28 • via Nuitee
B
Betânia • family_with_children • br
10
Amazing!!!
Pros:

Ganhei um.up grade para o quarto ,uma simpatia a mais muito obrigada

2026-04-28 • via Nuitee
R
Ryan • solo_traveller • cl
8
Pros:

El barrio es muy seguro y el hotel bien ubicado

Cons:

La atencion no es necesariamente cordial, menos en el restaurant bar

2026-04-27 • via Nuitee
F
FERNANDA • solo_traveller • br
10
Pros:

O quarto Standard é perfeito. A estrutura do hotel é maravilhosa.

Cons:

Decoração aconchegante do quarto.

2026-04-26 • via Nuitee
P
Philippe • couple • co
7
2026-04-20 • via Nuitee
J
Joe • solo_traveller • us
3
locacion buena... habitaciones en muy mal estado.
Pros:

la habitacion 1312 estaba en condiciones deplorables... cuando hice el check in la habitacion estaba sucia, el toiletbien sucio y con señas que no fue limpiado de los ocupantes anteriores.

Cons:

ver respuesta anterior.

2026-04-20 • via Nuitee
M
Marcio • couple • br
7
Boa mais cara
Pros:

Localização muito boa e o café da manhã muito bom

Cons:

O box apresentava vazamento de água

2026-04-13 • via Nuitee
R
Rebeca • couple • br
10
perfeita
Pros:

de tudo

Cons:

tudo perfeito

2026-04-13 • via Nuitee
H
Henrique • couple • br
10
2026-04-09 • via Nuitee