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Facilities
Property facilities
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Health or beauty spa nearby
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Lift / Elevator
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Express check-in/check-out
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Hot tub/Jacuzzi
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Non-smoking throughout
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Heated pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Internet access
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Exercise/lap pool
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Covered parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Rooftop garden
Review Highlights
Categories
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Property Description
Stunning Waterfront Location
Oaks The Entrance Waterfront Suites provides the perfect setting for family holidays and weekend getaways, offering breathtaking views of the surf beach and Tuggerah Lake.
Luxurious Accommodation Options
Choose from a variety of upscale lodging including studio apartments, 1 and 2-bedroom luxury loft apartments, and executive suites, ensuring a comfortable stay for all guests.
Relaxing Amenities
Enjoy a refreshing swim in the resort pool, unwind on the nearby surf beach, or indulge in a leisurely shopping spree, making your stay both relaxing and entertaining.
Book your stay at Oaks The Entrance Waterfront Suites for an unforgettable waterfront experience.
Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.
Please note that cash is not an accepted form of payment, and you must present a valid credit card upon arrival. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.
Please note that reception hours are as follows:
Tuesday-Thursday 06:00 until 22:00.
Friday-Monday 24-hours
Please note that daily housekeeping service is not included in the rate. You can request daily housekeeping service at an additional charge at any time during your stay. Guests will have the choice of cleaning service options, at an additional cost, upon check in at the hotel. For guests staying more than 8 nights, a full cleaning service will be provided free of charge in the middle of your stay. For guests staying more than 12 nights, a full cleaning service will be provided free of charge every 7 days.
When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Private parking is possible on site (reservation is not needed) and costs AUD 20 per day.
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
People no matter the age stay for AUD 59 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
Great views and location. Staff very friendly and knowledgeable. Looking forward to return visit soon.
View
Good position close to water esplanade
We were in a studio apartment which had been converted to a 1 bedroom apartment. Room size studio size
The location of the property and the size of the 2 bedroom. Apartment
The poor condition of the cook top in the apartment was a concern
Amazing location
Dors in both Bathrooms can not be locked
The location. The amenities.
No room service.
Loved the location and the beautiful view of the water. Loved being so close to the restaurants. We had trouble with the air conditioning unit and the Room, the receptionist was extremely helpful in sorting out our concerns and seeing we were happy.
Location
Car park!
We had stayed there a decade ago and the location was what we were looking for the property was tired then and still is, room was musky ,poorly maintained, and definitely didn’t have a “waterfront “ view which we were un aware of at time of booking.We paid an additional fee for parking thinking it would be more convenient to access the property another mistake.
Location, convenient for dining.
With luggage, moving from car boot in car park to our room. No trolleys available.
Location: great views of the sea, splash area just outside the building and a small play area. Clean and bright. Restaurants in walking distance.
Staff: friendly
Beach: visited near by children friendly beaches.
Room: Saw some baby cockroaches in the kitchenette area and informed front desk the first night. They advised someone would spray and attend to it. This did not happen. Saw more baby roaches the second night. Again informed the front desk staff. One of the cooking utensils in the drawer still had grease on the back from who knows when it was last used.
View: we had a room facing the carpark (back of the building). Could see some mountains in a distance. Did not appeal or make us want to sit and use the balcony.
Overall: Hallway retains cooking smell from the visitors (unpleasant and poor ventilation). Pool was warm and spa very very warm. Overall, you could see cracked/missing tiles etc. Not something you expect for what you pay to stay. Gym was being renovated. One of the two lift was under maintenance therefore you had to wait a while to use it.
Great location
Old but a clean with some notes we found a plate inside the spa that was disgusting that should be checked daily after used
My booking was included the housekeeper they did nothing i think they should refund some money because the difference was around $50
Waterfront apartment, we'll equipped
Lack of privacy. We want to be able to enjoy the balcony with privacy. I asked to be moved when I first checked in as I believed the apartment i booked would he at a higher level like before and a private balcony. We had a lower floor water front and neighbour's able to view our balcony and room
The view was fantastic. the bed was comfy and the kitchen pretty well stocked. The dryer needs repairs & the spa pump in our room was not working. The pool needs some work done. The gym was closed with no other option.
Nothing
Tired worn out, in need of upgrade n renovation. Furniture needed repairs, wicker coming off balcony chairs
Walking proximity to "old" Entrance
1st room, level 1 overlooking next buildings garage entry
Not what I'd booked.
Reception changed room, all good after that
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