Oaks The Entrance Waterfront Suites

Hotels
•
Oaks Hotels & Resorts
7.7 (3525 reviews)
89 The Entrance Road , The Entrance , au

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Hot tub/Jacuzzi
Non-smoking throughout
Heated pool
See all facilities

Review Highlights

Pros:
Great location
Friendly reception staff
Cons:
Poor cleanliness
Outdated facilities

Categories

Cleanliness
6.63
Issues with cleanliness and maintenance reported in multiple reviews.
Service
8.6
Mixed sentiments, but welcoming staff mentioned.
Location
9.64
Great location noted in several reviews.
Room Quality
7.09
Comments about outdated and poorly maintained rooms.
Amenities
7.12
Limited amenities and issues with certain facilities.
Value for Money
6.58
Guests felt the hotel was overpriced for the quality.
Food and Beverage
7.63
No specific mentions about food; standard expectation.
Overall Experience
8.3
Average experience, with both positive and negative highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:53

Property Description

Stunning Waterfront Location
Oaks The Entrance Waterfront Suites provides the perfect setting for family holidays and weekend getaways, offering breathtaking views of the surf beach and Tuggerah Lake.

Luxurious Accommodation Options
Choose from a variety of upscale lodging including studio apartments, 1 and 2-bedroom luxury loft apartments, and executive suites, ensuring a comfortable stay for all guests.

Relaxing Amenities
Enjoy a refreshing swim in the resort pool, unwind on the nearby surf beach, or indulge in a leisurely shopping spree, making your stay both relaxing and entertaining.

Book your stay at Oaks The Entrance Waterfront Suites for an unforgettable waterfront experience.

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that cash is not an accepted form of payment, and you must present a valid credit card upon arrival. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that reception hours are as follows:
Tuesday-Thursday 06:00 until 22:00.
Friday-Monday 24-hours

Please note that daily housekeeping service is not included in the rate. You can request daily housekeeping service at an additional charge at any time during your stay. Guests will have the choice of cleaning service options, at an additional cost, upon check in at the hotel. For guests staying more than 8 nights, a full cleaning service will be provided free of charge in the middle of your stay. For guests staying more than 12 nights, a full cleaning service will be provided free of charge every 7 days.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 20 per day.

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 3525 reviews
Cleanliness: 6.63
Service: 8.6
Location: 9.64
Room Quality: 7.09
Amenities: 7.12
Value for Money: 6.58
Food and Beverage: 7.63
Overall Experience: 8.3
A
Arthur • solo_traveller • au
10
2026-05-01 • via Nuitee
R
Ranishla • family_with_children • au
10
Absolutely awsome
Pros:

Everything was awsome

Cons:

The lift took too long.

2026-05-01 • via Nuitee
B
Braiding • couple • au
9
I fell over and required attendance at Wyong Hospital for 5 hours.
Pros:

I liked the room.

Cons:

Nothing.

2026-04-30 • via Nuitee
L
Lauren • solo_traveller • au
7
2026-04-30 • via Nuitee
M
Marni • couple • au
4
2026-04-29 • via Nuitee
U
Unique • couple • au
10
2026-04-29 • via Nuitee
Y
YVT • solo_traveller • au
10
2026-04-29 • via Nuitee
M
michele • family_with_children • au
1
Horrible, booking .com should be ashamed
Pros:

Nothing

Cons:

Rundown
Lift broken
Dirty
Noisy

2026-04-29 • via Nuitee
S
Stephen • solo_traveller • au
10
Great
Pros:

Access to activities

Cons:

Clean easy to use

2026-04-28 • via Nuitee
Y
Yang • couple • au
9
The facilities are a bit outdated, but the view is great. Overall, it’s quite good.
Pros:

view very good

Cons:

The hotel facilities are a bit outdated, and one of the elevators is broken, so only one elevator is available.

2026-04-28 • via Nuitee
G
Geoff • couple • au
9
Enjoyed staying there
Pros:

Central to the Esplanade
Heated pool

Cons:

Gym wasn’t operational
Were pool towels available?
Only one lift was working

2026-04-27 • via Nuitee
K
Kerri • couple • au
8
Pros:

Ideal location

Cons:

Pool area run down a bit but still ok

2026-04-27 • via Nuitee
D
Dustin • couple • au
5
Shit
Pros:

Meh

Cons:

Meh wifi

2026-04-27 • via Nuitee
B
Benjamin ford • solo_traveller • au
8
2026-04-27 • via Nuitee
T
Tony • family_with_children • au
6
had a good week
Pros:

location was great, room was nice but dated, staff were friendly and helpful

Cons:

pool was supposed to be heated but was cold, only 1 lift was working, everything was a bit dated, room was not serviced at all for the week

2026-04-27 • via Nuitee
B
Benjamin ford • solo_traveller • au
10
2026-04-27 • via Nuitee
K
Kylie • couple • au
7
It’s all about the location and convenience. Nice views too.
Pros:

The location is very good - close to loads of eating options and right on the water. Free car park across the road is very convenient too.

Cons:

The unit is definitely starting to show its age. For some reason the carpet was all lumpy and not flat - felt bizarre to walk on. Bathroom less clean than we have experienced in the past - perhaps due to its aging as well.

2026-04-26 • via Nuitee
C
Cnossen • solo_traveller • nl
8
Pros:

airco

Cons:

Bed

2026-04-25 • via Nuitee
K
Kuistan • couple • au
8
Was very nice experience u enjoyed 👌😇
Pros:

The room was very nice with small kitchen I like it because I cooked nice food 😇👌

Cons:

Only I was not like the house kipper not came to refresh or top up the bathroom stuff

2026-04-25 • via Nuitee
J
Joshua • couple • au
10
2026-04-24 • via Nuitee