Hilton Garden Inn Norwalk

Hotels
•
Lixi
8 (478 reviews)
560 Main Avenue , Norwalk , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Pets allowed
Safety deposit box
Facilities for disabled guests
Wheelchair accessible
Pet bowls
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Cons:
Tired hallways
Poor breakfast organization

Categories

Cleanliness
7.33
Multiple reviews mentioned tired hallways and carpets, indicating a need for improvement.
Service
9.3
Most employees were doing their best under difficult conditions, showing good service.
Location
8.84
Convenient for traveling to nearby areas, particularly noted by guests.
Room Quality
7.79
Rooms were clean but some issues with bathroom fixtures were highlighted.
Amenities
7.32
With some common areas lacking proper facilities, including poor water availability in rooms.
Value for Money
8.28
Scores reflect mixed perceptions regarding amenities for the price.
Food and Beverage
6.83
Breakfast arrangements were poorly organized and options were somewhat lacking.
Overall Experience
8.3
Guests reported a generally satisfactory experience but raised various concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:59

Property Description

Convenient Location and Modern Comforts
Located near major motorways, the Hilton Garden Inn Norwalk offers contemporary rooms with microwaves and refrigerators, perfect for both business and leisure travelers.

Nearby Attractions and Corporate Offices
Situated close to South Norwalk's train station, guests can easily access Manhattan or explore Yale University, the waterfront district, and nearby corporate offices like Siemens.

On-Site Amenities for a Relaxing Stay
Guests can enjoy a modern fitness center, indoor pool, whirlpool, free high-speed internet, dining at the Great American Grill, and 24-hour snack options at the convenience store.

Experience convenience and comfort at Hilton Garden Inn Norwalk - book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 478 reviews
Cleanliness: 7.33
Service: 9.3
Location: 8.84
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 8.3
C
Carol • couple • ca
10
Our stay was delightful.
Pros:

The breakfast was delicious. Everyone was so welcoming . The receptionist, Denise, and the lady over the buffet were very friendly. The chef was also friendly. He did a great job - raisins in the banana bread - good idea.

Cons:

The treadmills need some work.

2026-03-26 • via Nuitee
J
Jacqueline • solo_traveller • us
8
2026-03-25 • via Nuitee
P
Paulina • couple • us
7
2026-03-23 • via Nuitee
M
Mingkwan • family_with_children • us
9
Pros:

Easy access to High Way, close to shops, Starbucks, close to downtown Norwalk within less than 10 minutes drive and accessible to public transportations.

Cons:

Noise from HVAC

2026-03-23 • via Nuitee
S
Stewart • couple • us
7
2026-03-22 • via Nuitee
S
Steven • couple • us
7
relaxing
Pros:

could hear our next-door neighbor doing it. The bed is comfy, and using the TV was convenient.

Cons:

nothing

2026-03-16 • via Nuitee
S
Susana • solo_traveller • pt
7
2026-03-14 • via Nuitee
M
Migdalia • couple • us
10
2026-03-13 • via Nuitee
S
salmon • solo_traveller • us
10
Pros:

I didn’t have any

Cons:

The bed was way too lumpy

2026-03-10 • via Nuitee
G
Gordan • couple • us
6
Went to Outback and then enjoyed the cozy room.
Pros:

The hotel room

Cons:

The pool was closed

2026-03-08 • via Nuitee
K
Kristen • family_with_children • us
7
2026-02-27 • via Nuitee
K
Kathryn • couple • us
3
Pros:

Convenient location. Night clerk was helpful.

Cons:

Dirty, drabby, one elevator not working

2026-02-09 • via Nuitee
M
MeganM451 • Family • Princeton, New Jersey
6
Brief stay before a dive meet
Pros:

We stayed here for one quick night before my son’s dive, and overall it was an average but perfectly fine stay. We didn’t eat at the hotel and didn’t have a chance to check out the pool (we heard it was closed), so our experience was limited, but everything we needed for a short overnight stay was met. The room was comfortable enough and the hotel served its purpose. A highlight was Chris at the front desk—he was very kind, welcoming, and helpful, which made check-in easy and pleasant. We were happy with our stay for a brief visit.

2026-02-07 • via Tripadvisor
J
Jessica • couple • us
8
The stay was fine
Pros:

Location

Cons:

Beds were made poorly

2026-01-26 • via Nuitee
E
Erandi • couple • us
10
2026-01-22 • via Nuitee
J
Judy • solo_traveller • us
9
Was very happy with my stay.
Pros:

Good location for my visit with relatives in New Canaan.
Spacious room.
I liked the shower in the bathroom.
I appreciated the refrigerator.

Cons:

A light blanket would have been nice, sheet wasn’t enough but the bed topper was too much.
A/C could have been a little better, had it set at 66 degrees and it didn’t feel that cool.

2026-01-20 • via Nuitee
S
Sarah • couple • us
10
2026-01-20 • via Nuitee
L
Lindsay • solo_traveller • us
7
It was way too overpriced. I paid over $200 for one night.
Pros:

I loved the location.

Cons:

It was very outdated. It was musty and everything seemed super old.

2026-01-19 • via Nuitee
M
Monica • family_with_children • us
10
Amazing!
Pros:

I liked everything from the services to my room to the location to the staffing.

Cons:

I liked everything. I have no complaints.

2026-01-19 • via Nuitee
L
Larry • couple • us
9
Hilton provides excellent facilities and comfortable rooms
Pros:

Clean and good location

Cons:

Nothing

2026-01-19 • via Nuitee