Cititel Mid Valley

Hotels
8 (2906 reviews)
Mid Valley City, Lingkaran Syed Putra , Kuala Lumpur , my

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location, Clean rooms, Good value for money
Cons:
Rude staff, Parking issues, Long check-in wait

Categories

Cleanliness
7
Some reviews mention dirty conditions or lack of maintenance in the rooms.
Service
8
Mixed feedback; some reported good service while others faced issues during check-in.
Location
9
The hotel is praised for its convenient location above the Mid Valley Mall.
Room Quality
7.5
Rooms are described as small and occasionally in poor condition.
Amenities
8
Amenities such as contactless checkout and buffet breakfast options were positively noted.
Value for Money
8.5
Several reviews highlight the good prices for the quality offered.
Food and Beverage
8
Breakfast is noted for good value and quality.
Overall Experience
8
Overall a mix of satisfaction and complaints, but a reasonable choice for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:54

Property Description

Prime Location near Mid Valley Megamall
Cititel Mid Valley is just steps away from the popular Mid Valley Megamall, offering guests easy access to shopping, dining, and entertainment options.

Comfortable Accommodation
Each room at Cititel Mid Valley is equipped with tea/coffee makers, minibars, and cable TV channels for a comfortable stay.

Convenient Amenities and Services
Enjoy free WiFi, in-house dining at Citi Café, and 24-hour room service at Cititel Mid Valley. Approach the 24-hour front desk for tour arrangements and concierge services.

To book your stay at Cititel Mid Valley and experience convenience and comfort in the heart of Klang Valley, visit our website now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 2906 reviews
Cleanliness: 7
Service: 8
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
N
Nur Shamilah • solo_traveller • my
10
2026-07-04 • via Nuitee
P
PM • solo_traveller • ae
8
2026-07-04 • via Nuitee
T
TAKUMI • couple • jp
3
良かった。
Pros:

シャワーの水圧が高く気持ち良かった。

Cons:

ヘアコンディショナーが無かった。

2026-07-03 • via Nuitee
U
UGNEESWARAN S DORAISAMY • solo_traveller • sg
8
Pros:

The room was clean and good.staff very friendly and accommodating.

Cons:

The breakfast buffet

2026-07-03 • via Nuitee
L
Lai Hock • solo_traveller • my
7
2026-07-03 • via Nuitee
A
Aisya Aziz • solo_traveller • my
9
2026-07-01 • via Nuitee
K
KENJI • solo_traveller • jp
9
2026-06-30 • via Nuitee
R
RAMLAN • couple • sg
8
Pros:

Bath room sewage and water heater

Cons:

Less white towel seem over used must replaced and add more movies channels.

2026-06-30 • via Nuitee
I
izyan nadiah • couple • my
9
2026-06-29 • via Nuitee
G
Gary • extended_group • us
8
Need to be more attentive to our table manners.
Pros:

Close to the malls.

Cons:

Breakfast buffet was over booked and the staff sat another guest at our table forcing us to move to another table.

2026-06-29 • via Nuitee
圭生 • solo_traveller • jp
8
Cons:

切った爪が1つ床に落ちてました。

2026-06-29 • via Nuitee
T
TeHsun • couple • tw
10
Pros:

The bed makes me sleeping well.

Cons:

None

2026-06-27 • via Nuitee
V
VAL • solo_traveller • au
10
Pros:

Great hotel amazing staff, super clean and perfect location...0

Cons:

Every thing

2026-06-27 • via Nuitee
C
Chaudhry • couple • my
9
Pros:

Neer shopping center

Cons:

So far ok

2026-06-27 • via Nuitee
L
Lam • family_with_children • my
8
2026-06-26 • via Nuitee
S
Shingo • solo_traveller • jp
7
スタッフの対応は非常に良かった。
Pros:

ショッピングモールと隣接しており便利だった。

Cons:

設備が古かった。

2026-06-26 • via Nuitee
C
Cindy • solo_traveller • my
9
2026-06-25 • via Nuitee
B
BWJ • solo_traveller • my
7
2026-06-24 • via Nuitee
E
Ellybet • extended_group • my
5
Average
Pros:

I like to choose this hotel because it's connected to Mid Valley shopping mall

Cons:

The bathroom was quite small, and the breakfast menu was the same as what I had during my previous stay last month.

2026-06-24 • via Nuitee
N
Normasila • couple • my
10
2026-06-24 • via Nuitee