Cititel Mid Valley

Hotels
8 (2966 reviews)
Mid Valley City, Lingkaran Syed Putra , Kuala Lumpur , my
+60 3-2296 1188

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location, Clean rooms, Good value for money
Cons:
Rude staff, Parking issues, Long check-in wait

Categories

Cleanliness
7
Some reviews mention dirty conditions or lack of maintenance in the rooms.
Service
8
Mixed feedback; some reported good service while others faced issues during check-in.
Location
9
The hotel is praised for its convenient location above the Mid Valley Mall.
Room Quality
7.5
Rooms are described as small and occasionally in poor condition.
Amenities
8
Amenities such as contactless checkout and buffet breakfast options were positively noted.
Value for Money
8.5
Several reviews highlight the good prices for the quality offered.
Food and Beverage
8
Breakfast is noted for good value and quality.
Overall Experience
8
Overall a mix of satisfaction and complaints, but a reasonable choice for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:54

Property Description

Prime Location near Mid Valley Megamall
Cititel Mid Valley is just steps away from the popular Mid Valley Megamall, offering guests easy access to shopping, dining, and entertainment options.

Comfortable Accommodation
Each room at Cititel Mid Valley is equipped with tea/coffee makers, minibars, and cable TV channels for a comfortable stay.

Convenient Amenities and Services
Enjoy free WiFi, in-house dining at Citi Café, and 24-hour room service at Cititel Mid Valley. Approach the 24-hour front desk for tour arrangements and concierge services.

To book your stay at Cititel Mid Valley and experience convenience and comfort in the heart of Klang Valley, visit our website now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8
Based on 2966 reviews
Cleanliness: 7
Service: 8
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
G
Ganesan • solo_traveller • my
6
Pros:

WC and Bidet and water pressure

Cons:

Sink is too wide and out. Cannot sleep at night exhaust fan sound was unbearable and no switch to off

2026-08-08 • via Nuitee
Y
YAM MIEW HUA • solo_traveller • my
9
2026-08-06 • via Nuitee
C
Chen • couple • ch
10
2026-08-06 • via Nuitee
G
Goh • couple • my
7
2026-08-05 • via Nuitee
M
Melissa • solo_traveller • ie
10
Great value in a fantastic location
Pros:

Location was perfect, connected to Mid Valley Megamall.
Fantastic view from the room and v comfortable bed.

Cons:

Nothing

2026-08-05 • via Nuitee
J
JOLEEN • solo_traveller • my
10
Pros:

酒店🏨房间清洁没异味，床又很舒服，床单枕头感觉都是新的😆而且不贵且值得来住。

美中不足就是没食堂餐馆(在装修)，一早起来只能去楼下的Coffee Bean,其他餐馆都还没开店🤣
还有拿到的会员固本(免费咖啡/茶)，都没能使用😅

这次我是搭火车🚆从JB sentral 抵达KL Sentral来参加HR培训的；再用RM 1.50搭轻铁LRT(Rapid) 去Abdul Hukum (2个站)，只需5分钟就到达Mid Valkey/Mega Mall/Garden Mall。过后再走路去酒店Cititiel(1楼)，不懂路就问人😅我是第一次来完全不熟路的🤣结果在广场Mall里绕绕走走了好久才找到酒店😂

第一次觉得，来KL可以住这里，因非常方便，而且这里广场Mall人潮多很热闹🤗
还有一下楼就可以Shopping购物和吃喝😍

下次真的还有机会来KL, 会选择再住Cititel😎

Cons:

前台再多点笑容😊吧😆
虽然我懂英文，但我喜欢中文😆
所以看到前台是华人，就只想说中文，因这让人觉得亲切感🤗

2026-08-05 • via Nuitee
M
Marchetta Ammri • solo_traveller • my
10
2026-08-05 • via Nuitee
K
KAORI • solo_traveller • my
8
2026-08-04 • via Nuitee
E
Eleen • solo_traveller • my
9
2026-08-03 • via Nuitee
E
Eswari • solo_traveller • au
10
Pros:

Housekeeping exceptional

Cons:

Nothing

2026-08-03 • via Nuitee
A
Adrian Loong • solo_traveller • my
10
Clean stay
Pros:

Convenient

2026-08-02 • via Nuitee
S
Sato • solo_traveller • jp
10
2026-08-02 • via Nuitee
K
KENT HOO • solo_traveller • my
6
Pros:

Location.

Cons:

It is not as promised, no free bed added for my booking.

2026-07-23 • via Nuitee
J
Jacquelyn • couple • sg
8
Good value for such a good location.
Cons:

The room seems recently renovated and the toilet/bathroom were very well maintained.

2026-07-23 • via Nuitee
B
Bee Pin • couple • au
9
Pleasant
Pros:

The location is great

Cons:

The room size

2026-07-22 • via Nuitee
A
Astaman • solo_traveller • my
9
2026-07-22 • via Nuitee
E
Enitra K • solo_traveller • my
9
2026-07-22 • via Nuitee
T
TravellerMamy • solo_traveller • my
5
Pros:

Near to mall

Cons:

Durian smell.badly
Had informed no cleaning still enter the room and tidy the room

2026-07-19 • via Nuitee
M
Md Shahrum • couple • bn
9
2026-07-19 • via Nuitee
J
Jason Poh Jin • extended_group • my
8
Excellent service from the hotel staff. Friendly.
Pros:

Convenient clean cosy

Cons:

Tight rooms

2026-07-18 • via Nuitee