ibis Liverpool Centre Albert Dock – Liverpool One

Hotels
ibis
8 (14007 reviews)
27 Wapping , Liverpool , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Adequate breakfast
Cons:
Noisy hotel
Poor room quality

Categories

Cleanliness
7.5
Some reviews indicated issues with the cleanliness and maintenance of the rooms.
Service
8
Mixed reviews about service; some friendly staff observed.
Location
9
Location was frequently praised in multiple reviews.
Room Quality
7
Rooms were described as tired and needing updates.
Amenities
8
Amenities were adequate but improvements could be made.
Value for Money
8
Good value for the location but some amenities lacked.
Food and Beverage
8.5
Breakfast received good feedback, though options were limited.
Overall Experience
8
Guests had a generally pleasant experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:02

Property Description

Convenient Location in Liverpool City Centre

Located opposite the iconic Albert Dock and a short stroll from Liverpool One shopping centre, our hotel offers affordable rooms with modern amenities.

Comfortable Rooms and Dining Options

Relax in rooms adorned with light colors, equipped with satellite TV, Wi-Fi, and a work desk. Start your day with a hot and cold breakfast menu, including full-English and continental options. Unwind at our restaurant serving international dishes or grab a snack at the bar.

Explore Liverpool with Ease

Discover nearby attractions such as the Tate Liverpool and the Beatles Story museums, just 300 meters away. Enjoy the vibrant pub and shopping scene around the dock, with Liverpool Lime Street Station within walking distance.

Ready to experience Liverpool? Book your stay with us now!

Important information:

Please note that the credit card used to book must be presented on arrival.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Location

Guest Reviews

8
Based on 14007 reviews
Cleanliness: 7.5
Service: 8
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
F
Fabiserafim family_with_children br
10
Pros:

Quiet and clean room with a great location, walking distance from the main attractions, shops, restaurants, cafes and the Cavern Club. Every time a go to Liverpool I choose Ibis to stay and I never regret.

2026-08-29 via Nuitee
N
Noreen solo_traveller au
7
Good location for coach and train stations, waterfront and sites.
Pros:

The location was good for sites and travel options.

Cons:

The food wasn’t very good.

2026-08-29 via Nuitee
G
Gill solo_traveller gb
7
Cheap n cheerful
Pros:

Was ok

Cons:

The sink was blicked full of black gunge on arrival I had to plunge it away to get water to run and run hot tap for a good 10 minutes to clear.

2026-08-29 via Nuitee
C
Carol solo_traveller gb
10
Pros:

The check in was early good and fast lovely young fella the bar was nice and we sat put side
Our room was clean

Cons:

We had a disabled room and we are not disabled
The beds are too small.
The curtain in the shower stuck to you when having a shower not good when water on the floor made it slippy.

2026-08-29 via Nuitee
J
John solo_traveller gb
8
Last minute, good value.
Pros:

Relaxed and helpful staff. The most comfortable of beds ever!

2026-08-28 via Nuitee
F
Fbp couple gb
5
2026-08-28 via Nuitee
A
Abby solo_traveller gb
1
Grim
Pros:

Location

Cons:

I was given an easily accessible room, even though I am not disabled. The room was filthy and I slipped twice on the ‘non slip’ floor, in the bathroom.

2026-08-28 via Nuitee
J
Julie solo_traveller gb
10
2026-08-28 via Nuitee
R
robert couple gb
5
Pros:

The

Cons:

The room we were going in was not ready so moved to a new room which was on the other side of the aisle but was facing the car park and could hear the building site we had paid extra to upgrade but we were disappointed 😞

2026-08-28 via Nuitee
C
Clive family_with_children gb
3
Awful room and not so friendly staff. With all our problems not once did they apologise
Pros:

Great location

Cons:

Smell of sewage in our room (room121)
The matress was totally done with a massive dip on one side.
Walls so plain with not one single photo or painting etc
Ran out of toilet paper over night and staff never replenished until we reported it the next evening.
Even the welcome at reception was so poor and not as much as a smile to greet you

2026-08-28 via Nuitee
J
Julie solo_traveller gb
6
Pros:

Location

Cons:

Very primitive hotel

2026-08-28 via Nuitee
L
Lloyd solo_traveller gb
8
2026-08-27 via Nuitee
J
John solo_traveller gb
4
Pros:

Nothing except we got about 10 milks and tea bags when we asked for only a couple

Cons:

Being in a room with a disabled bathroom. Bed uncomfortable as were the pillows.
Car parking poor

2026-08-27 via Nuitee
M
Michelle solo_traveller gb
8
Good location but room too small
Pros:

Location very good close to Albert dock

Cons:

Our room was very small - opened the door and you were on top of the bed

2026-08-27 via Nuitee
I
ian solo_traveller gb
9
2026-08-27 via Nuitee
M
Mary couple ch
8
2026-08-27 via Nuitee
F
Flo extended_group gb
9
I booked the Ibis because I had stayed there before and i think it is a good base for a few days i
Pros:

This is an honest, value-for-money budget hotel. For motorists, a bonus is the large carpark. The location of the hotel cannot be faulted, opposite the Albert Dock on the edge of Liverpool One, the prime shopping area. Although the hotel is popular and is often fully-booked, it is very quiet at night. The rooms are quite spacious and have everything a traveller could need for a short stay, and the beds and showers are of very good quality. The hotel scores a ten for cleanliness and the staff are friendly and helpful.

Cons:

The lounge is designed to accommodate the maximum number of guests and can therefore appear somewhat overcrowded and noisy in the evening, with sports on television dominating. The bar is not the cheapest for an establishment of this kind.

2026-08-27 via Nuitee
M
Mesut couple tr
8
2026-08-27 via Nuitee
A
Ana Carolina solo_traveller br
7
Pros:

The location and the breakfast.

Cons:

The rooms are too small and need some adjustment. It is essential to provide filtered water for the clients, not tap water, and offering complimentary coffee would be a nice courtesy. In the bathroom, providing only shampoo is not sufficient; it is essential to provide at least both shampoo and conditioner.

2026-08-27 via Nuitee
P
Peter couple gg
9
Generally brilliant. Very friendly staff.
Pros:

Very good breakfast’. A ready mixed fruit bowl however would have been good

Cons:

A power point is needed by a mirror in order to use hair dryerp

2026-08-27 via Nuitee