ibis Liverpool Centre Albert Dock – Liverpool One

Hotels
ibis
8 (13861 reviews)
27 Wapping , Liverpool , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Adequate breakfast
Cons:
Noisy hotel
Poor room quality

Categories

Cleanliness
7.5
Some reviews indicated issues with the cleanliness and maintenance of the rooms.
Service
8
Mixed reviews about service; some friendly staff observed.
Location
9
Location was frequently praised in multiple reviews.
Room Quality
7
Rooms were described as tired and needing updates.
Amenities
8
Amenities were adequate but improvements could be made.
Value for Money
8
Good value for the location but some amenities lacked.
Food and Beverage
8.5
Breakfast received good feedback, though options were limited.
Overall Experience
8
Guests had a generally pleasant experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:02

Property Description

Convenient Location in Liverpool City Centre

Located opposite the iconic Albert Dock and a short stroll from Liverpool One shopping centre, our hotel offers affordable rooms with modern amenities.

Comfortable Rooms and Dining Options

Relax in rooms adorned with light colors, equipped with satellite TV, Wi-Fi, and a work desk. Start your day with a hot and cold breakfast menu, including full-English and continental options. Unwind at our restaurant serving international dishes or grab a snack at the bar.

Explore Liverpool with Ease

Discover nearby attractions such as the Tate Liverpool and the Beatles Story museums, just 300 meters away. Enjoy the vibrant pub and shopping scene around the dock, with Liverpool Lime Street Station within walking distance.

Ready to experience Liverpool? Book your stay with us now!

Important information:

Please note that the credit card used to book must be presented on arrival.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Location

Guest Reviews

8
Based on 13861 reviews
Cleanliness: 7.5
Service: 8
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
T
Tracy couple gb
7
2026-08-08 via Nuitee
H
Heather solo_traveller gb
10
Pros:

Every thing was at hand staff was brilliant and dog Max she loved it like we all did xx

2026-08-08 via Nuitee
S
Stephen solo_traveller gb
8
Pros:

Great location and clean and comfortable.

Cons:

Tea and coffee was limited

2026-08-08 via Nuitee
L
Lynn extended_group gb
7
The ibis isn’t far from anything and only a short walk to the centre and accross from the big wheel etc
Pros:

The property is lovely been a few times now

Cons:

Only thing that was annoying is they don’t take cash so if you do take money you can’t use it in the hotel….we could the last couple times we had been but not able to now

2026-08-08 via Nuitee
R
Robert solo_traveller ch
6
Convenient location
Pros:

Good location opposite Albert Dock and near downtown shopping. Sightseeing buses and Beatles Story just across the street.

Cons:

Only one towel (no face/hand towel). Somewhat chaotic breakfast (another guest actually removed my food tray and sat in my chair while I was up getting coffee), no seasonal fruit, only toaster wasn’t working properly. Funny bench (photo), not practical for sitting or opening suitcase. Generally less attractive than other Ibis properties I’ve been to.

2026-08-07 via Nuitee
M
Minton solo_traveller es
8
Pros:

Location

Cons:

Bathroom smelt bad which made room smell

2026-08-07 via Nuitee
L
Linda couple gb
10
Had an amazing time in Liverpool
Pros:

The location was great, really central to everywhere on foot. Staff were friendly and rooms were grand for price paid, we were out and about most of time so room size didn't bother us.

2026-08-07 via Nuitee
B
BERTRAND DE C couple fr
9
Pros:

Super établissement à Liverpool . l'emplacement est idéal, l'ambiance est très sympathique. Les prix sont raisonnables .J'y retourne à chaque fois que je vais à Liverpool.

2026-08-07 via Nuitee
P
Philippa solo_traveller gb
7
Pros:

Great position, parking good.
Excellent bathrooms

Cons:

Rooms tiny and very dark.
No hand towels.
Pillows like bricks.
Shower water pressure very poor

2026-08-07 via Nuitee
D
Debjani solo_traveller gb
8
Convenient and comfortable
Pros:

Well located close to all attractions and amenities

2026-08-06 via Nuitee
S
Sarah solo_traveller gb
10
2026-08-06 via Nuitee
A
Andrew solo_traveller gb
10
Pros:

Good location and nice staff

Cons:

Nothing

2026-08-06 via Nuitee
C
Christopher couple qa
8
The location of the hotel is the best and the staff are nice.
Pros:

The location and cleanliness

Cons:

Size of the room is small

2026-08-06 via Nuitee
M
Moloney solo_traveller gb
10
Pros:

Great location I was where I wanted to do and explore things.

Cons:

Nothing to dislike

2026-08-06 via Nuitee
A
Agnieszka solo_traveller gb
10
Pros:

Great location of the hotel, clean room. We also got some nice coffee from coffe machine in the mornings, even though we didn't have breakfast included. That was very nice of you, thank you.

2026-08-06 via Nuitee
M
Mark solo_traveller gb
10
Overnight stay
Pros:

Everything you could ask for . Clean ,location . Breakfast excellent lots of choice. Can't fault .

2026-08-06 via Nuitee
R
Rhys family_with_children gb
4
Better options similarly priced
Pros:

Proximity to the docks and city centre

Cons:

Bed was terribly uncomfortable, staff on reception shouldn’t work in hospital - didn’t feel very welcoming, and we had to listen to what sounded like an alarm going off for the duration of our stay.

2026-08-06 via Nuitee
A
Annemarie couple gb
6
Poor
Pros:

Location

Cons:

Poor service, very poor selection at breakfast

2026-08-06 via Nuitee
S
sophia solo_traveller gb
5
Pros:

The bed was comfortable

Cons:

We asked for a change of room because the forst was very compact
The new room was not ready for occupation. No towels. I had no where near the bed to even put my glasses and phone.
We had to go to receprion to collect the items we needed.

2026-08-06 via Nuitee
J
Julian couple se
4
Pros:

Location and price

Cons:

Breakfast was sub par. Some things ran out 30 minutes before the end and weren’t replaced on request. Poor cleanliness. We’ve stayed 2-3 times earlier and the place has deteriorated markedly. New management?

2026-08-05 via Nuitee