Mercure Johannesburg Randburg Hotel

Hotels
•
Accor
7.6 (51 reviews)
Corner Republic Rd & Brightwater Common, Randburg, Gauteng, 2125 , Randburg , ZA
27-11-3263300

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Facilities

Health or beauty spa nearby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Excellent service
Great location

Categories

Cleanliness
7.35
Standard quality for this hotel tier
Service
7.85
Everything and everyone was excellent, service and staff were great
Location
8.35
Excellent location, mall just across the road, with many interesting stores.
Room Quality
7.45
Standard quality for this hotel tier
Amenities
7.45
Standard quality for this hotel tier
Value for Money
7.45
Standard quality for this hotel tier
Food and Beverage
7.45
Standard quality for this hotel tier
Overall Experience
7.45
Target Overall Rating
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:18

Property Description

Scenic Garden Views and Convenient Amenities

Indulge in the serene garden views and take advantage of complimentary wireless internet and a TV in the common area. Elevate your stay with tour assistance, a vending machine, and a convenient theme park shuttle.

Dining and Entertainment

Savor a delightful meal at the on-site restaurant or grab a quick bite at the snack bar. Conclude your day with a refreshing drink at the bar/lounge.

Top-Notch Facilities and Services

Benefit from a business center, complimentary newspapers, and event spaces including a conference center. For added convenience, airport shuttle and train station pick-up services are available for a surcharge.

Book now at Mercure Johannesburg Randburg Hotel for a memorable stay in the heart of Randburg.

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNB

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

7.6
Based on 51 reviews
Cleanliness: 7.35
Service: 7.85
Location: 8.35
Room Quality: 7.45
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 7.45
Overall Experience: 7.45
F
Fareed
10
Pros:

Everything and everyone was excellent, service and staff were great 👍,..well done to Mercure,.. Excellent location, mall just across the road, with many interesting stores.

2025-08-13 • via Nuitee
V
Verified traveler
10
Excellent stay and value for money
Pros:

I really enjoyed my stay at the hotel. Easy to find and only 30 mins drive from OR Tambo airport. Check-in and out was quick and easy with very welcoming front desk staff. The room was very comfortable, a good size and spotlessly clean. Tea and coffee making facilities were also in the room as well as a refrigerator which was put to use. The bed was very comfortable enabling a good night's sleep after a very long flight. The room was quiet with minimal noise heard from outside or the corridor/other rooms. Internet connection was excellent. As with many properties in SA there was gate security. Definitely my 1st choice for accommodation when staying in the area again.

2024-10-20 • via Nuitee
B
Brett R
10
Pros:

convenient

2024-07-22 • via Nuitee
C
Colin • partner
6
Pros:

Noisy party goers revelling until 3am with no attempt by management to engage them

2024-06-20 • via Nuitee
C
Clover
6
Pros:

THE BEDS ARE VERY HARD AND HARD TO SLEEP IN IT HURTS MY BODY

2024-03-08 • via Nuitee
J
Jacintha
6
Disappointed
Pros:

The Manager on Duty was friendly, but the rooms were very disappointing. They looked nothing like pictures online. We had no bath towels and had to ask for them and the toilet seat in one room was broken. The body wash and shampoo was empty. The breakfast was great, (the best part of the stay) sadly will not be going to the Mecure again

2021-12-28 • via Nuitee
C
Clement
10
The Randburg Gem
Pros:

The staff was exceptional as usual

2019-12-02 • via Nuitee
A
Antoinette
10
Review
Pros:

Had a lovely time, disturbed by a neighbor that was banging on the door between 1 - 2.30am though. i was in room 129

2019-11-11 • via Nuitee
P
Peters • self
10
Pros:

Great location, close to the mall and transit system.

2019-10-27 • via Nuitee
V
Verified traveler • self
10
Pros:

The staff were really good and friendly from reception, restaurant, bar, room cleaning- all very helpful and the gateman gave everybody that came through his gate , the Thumbs Up sign. Very positive when you arrive as a new guest.

Still a few round pin 3 pin plug sockets!!!

2019-08-11 • via Nuitee
V
Verified traveler
10
Good for business.
Pros:

Quick business trip. Nothing fancy about the hotel, but in it's price bracket has no equal. Good, comfortable room. Good shower, bed, wifi and nice and quiet. Location good for my meetings.

2019-06-02 • via Nuitee
V
Verified traveler • family_with_children
6
Pros:

The cabinet where the fridge is stored was broken, i booked for 2 people but had toiletries for 1 person for both days in both the 2 rooms i booked. When my family arrived to occupy the next room the lady at reception told tgem i only booked 1 family room for 2 adults and 1 child without checking on the system. Upon my arrival down stairs she said the same thing and when i asked when i showed her the 2 keys she then said you can go. No apology nothing not even checking on the computer. all i got was attitude and eyes rolled on me and my hisband said the lady was really harsh with her.

2019-05-06 • via Nuitee
P
Pierre
8
Pros:

We basically slept over after attending a show in JHB and had to leave early again.

2019-03-25 • via Nuitee
S
Selvanandan
8
Good value for money
Pros:

It was above average for a short term stay. It was conveniently situated and good value for money.

2019-03-24 • via Nuitee
Z
Zandile
10
Excellent service
Pros:

Excellent service, very neat and staff was welcoming😊

2019-03-01 • via Nuitee
V
Verified traveler • self
10
Pros:

Very central location. Friendly and helpful staff.

2019-02-04 • via Nuitee
V
Verified traveler
10
Good value for money
Pros:

Convenient location with shops and restuarants within a walking distance. Good Wi-Fi. Friendly staff.

2019-01-30 • via Nuitee
W
William
10
Overall good
Pros:

Comfortable quiet and easy

2018-12-30 • via Nuitee
S
Stefan
8
Pros:

Just a short overnight stop - but all was good value for money

2018-12-14 • via Nuitee
V
Verified traveler • friends
8
Pros:

A very pleasant stay with friendly staff. They could have been more professional in replying to correspondence. Breakfast is a bit pricey.

2018-11-25 • via Nuitee