Hotel Oliver

Hotels
7 (2613 reviews)
198 Cromwell Road , London , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
friendly staff
good location
clean rooms
Cons:
lack of hot water
cleanliness issues
limited breakfast options

Categories

Cleanliness
6.08
Multiple mentions of cleanliness issues, particularly with plumbing and hot water supply.
Service
8.05
Overall positive feedback about the staff being helpful and friendly.
Location
8.09
Frequent praise for the hotel's convenient location near public transport and attractions.
Room Quality
6.54
Inconsistencies mentioned regarding room size and issues with plumbing.
Amenities
7.07
Some amenities were lacking, notably hot water and breakfast options, affecting overall satisfaction.
Value for Money
7.03
Average perception, but emphasized that some expected services did not meet standards.
Food and Beverage
6.08
Some dissatisfaction with breakfast quality and options, impacting score.
Overall Experience
7.05
General sentiment indicates a decent stay despite several issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:04

Property Description

Convenient Location

Located just a short walk away from Kensington High Street and Earl's Court Tube Station, our hotel offers easy access to popular attractions like the Natural History Museum and elegant dining options.

Comfortable Rooms

All our rooms feature en-suite bathrooms, flat-screen TVs, ironing facilities, hairdryers, and in-room safes. Enjoy complimentary tea/coffee making facilities in the rooms and breakfast room.

Golfing Experience

For golf enthusiasts, we can arrange sessions at the nearby Buckinghamshire Golf Club and Ealing Golf Club, complete with provided golf sets.

Book your stay now to enjoy these amenities and more, with free WiFi throughout and secure car parking available with prior arrangement.

Important information:

Hotel does not accept groups of more than 5 rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 2613 reviews
Cleanliness: 6.08
Service: 8.05
Location: 8.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 6.08
Overall Experience: 7.05
S
Solenzaro • solo_traveller • ma
4
Not good at all.
Pros:

I can't remember anything apart from the breakfast served and the fact that the receptionist accepted to change my room.

Cons:

The bad was not comfy, the toilet As so small that you have to be slim or skinny to take a shower in it. You can't move while having your shower and the shower water is not consistent and this made me have a bath shower experience. The WiFi network is so unstable that you'll do without it and use your phone's subscription. The walls aren't insulated and so your neighbor's noise will wake you up at 3 a.m and the doors bang hard. The money paid isn't worth it, really. This needs to be completely refurbished.

2026-05-16 • via Nuitee
M
Muhammad • solo_traveller • gb
10
2026-05-13 • via Nuitee
B
Bruno • family_with_children • ch
7
2026-05-12 • via Nuitee
S
Stefano Sonnati • family_with_children • it
8
2026-05-11 • via Nuitee
C
Catibel • couple • es
9
Bona qualitat-preu, amabilitat i molt ben situat i
Pros:

La situació i el personal

Cons:

M’hagués agradat una mica més de varietat a l’esmorzar i també opcions de llet de civada.

2026-05-08 • via Nuitee
A
Agnès • solo_traveller • fr
9
Pros:

L'emplacement proche du métro, et arrêt de bus à 1mn . Quartier calme et proche des commerces, restaurants et pubs. Le personnel accueillant et souriant. Petit déjeuner copieux, même si ce n'est pas un buffet. Bon rapport qualité /prix.

2026-05-08 • via Nuitee
J
JEREMY • solo_traveller • gb
8
A fair price. Lovely staff.
Pros:

Good value for money. Lovely staff, very easy going. Lovely dining room. Good breakfast. Good room service. No dramas. Staff helpful, when I needed a plug adaptor.

Cons:

My room was quite small. Yet the price was fair. I chose a single room, with shower, and sink. Luckily my room was at back of hotel. The road is busy and noisy, so front rooms would hear the vehicles. Overall a fair price, included breakfast.

2026-05-07 • via Nuitee
M
Marta • family_with_children • pt
5
Pros:

A localização

Cons:

Quarto pequeno, casa de banho pequena e o chuveiro estava um pouco estragado. O pequeno almoço devia ter mais variedade.

2026-05-06 • via Nuitee
C
Chiara • solo_traveller • it
8
2026-05-06 • via Nuitee
A
Andrew • couple • mt
8
Pros:

Close to underground and even shops in the vicinity.

2026-05-05 • via Nuitee
C
Cristina • extended_group • pt
7
Pros:

Localização

2026-05-05 • via Nuitee
N
Nipun Dinuka Dias • extended_group • gb
9
Great value for money
Pros:

I think this hotel was really worth the price we paid. It was clean, comfortable enough, and the staff were very friendly, especially the receptionist. After checking out, we were able to leave our luggage there, and the receptionist also mentioned that a late checkout was possible if needed, which was really helpful.We paid only £200 for four people, including breakfast. Although the breakfast options were quite limited, I still think the hotel offers great value for money overall. We had a good experience and would recommend it for the price.

Cons:

Breakfast could be improved

2026-05-04 • via Nuitee
D
Daniel • solo_traveller • gb
4
Disappointing for the price
Pros:

It was an easily accessible location (not far from the Tube), and the staff were friendly and helpful.

Cons:

The floor I was staying on smelled very strongly of cannabis - inside the room it wasn't too bad, especially after leaving the window open to fully vent it, but was still annoying having to walk through it to get to /from the room. Overall the room and common areas seemed a little shabby/in need of renovation, and not what I expected given the cost.

2026-05-03 • via Nuitee
E
Ewa • solo_traveller • pl
7
Weekend w Londynie
Pros:

Niedaleko metra. Ciepła woda. Recepcja 24h. Czysta pościel. Śniadanie ok (gotowe podane do stolu) kawa, herbata 24h. Bardzo dobry na 1-2 noce

Cons:

Łóżka bardzo miękkie. Pod prysznicem woda leci tylko z góry, brak możliwości regulacji. Brak małych ręczników do rąk.

2026-05-01 • via Nuitee
M
Maria • family_with_children • es
8
2026-04-30 • via Nuitee
M
Melisa • couple • es
7
2026-04-28 • via Nuitee
• couple • it
7
2026-04-28 • via Nuitee
K
Kerry • family_with_children • gb
8
Great place for family weekend away.
Pros:

Staff were really friendly and helpful. Location was great.

Cons:

Hot water not always consistant.

2026-04-28 • via Nuitee
G
Guy • couple • gb
1
Pros:

Niothing

2026-04-27 • via Nuitee
F
Federica • extended_group • it
5
2026-04-27 • via Nuitee