Hotel Oliver

Hotels
7 (2557 reviews)
198 Cromwell Road , London , gb

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Fire extinguishers
See all facilities

Review Highlights

Pros:
friendly staff
good location
clean rooms
Cons:
lack of hot water
cleanliness issues
limited breakfast options

Categories

Cleanliness
6.08
Multiple mentions of cleanliness issues, particularly with plumbing and hot water supply.
Service
8.05
Overall positive feedback about the staff being helpful and friendly.
Location
8.09
Frequent praise for the hotel's convenient location near public transport and attractions.
Room Quality
6.54
Inconsistencies mentioned regarding room size and issues with plumbing.
Amenities
7.07
Some amenities were lacking, notably hot water and breakfast options, affecting overall satisfaction.
Value for Money
7.03
Average perception, but emphasized that some expected services did not meet standards.
Food and Beverage
6.08
Some dissatisfaction with breakfast quality and options, impacting score.
Overall Experience
7.05
General sentiment indicates a decent stay despite several issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:04

Property Description

Convenient Location

Located just a short walk away from Kensington High Street and Earl's Court Tube Station, our hotel offers easy access to popular attractions like the Natural History Museum and elegant dining options.

Comfortable Rooms

All our rooms feature en-suite bathrooms, flat-screen TVs, ironing facilities, hairdryers, and in-room safes. Enjoy complimentary tea/coffee making facilities in the rooms and breakfast room.

Golfing Experience

For golf enthusiasts, we can arrange sessions at the nearby Buckinghamshire Golf Club and Ealing Golf Club, complete with provided golf sets.

Book your stay now to enjoy these amenities and more, with free WiFi throughout and secure car parking available with prior arrangement.

Important information:

Hotel does not accept groups of more than 5 rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 2557 reviews
Cleanliness: 6.08
Service: 8.05
Location: 8.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 6.08
Overall Experience: 7.05
M
Michele • couple • gb
8
2026-04-02 • via Nuitee
E
elaine • couple • gb
10
2026-04-02 • via Nuitee
R
Rittenour • family_with_children • us
10
Great
Pros:

Location friendly staff comfortable bedding nice bathroom

Cons:

Nothing

2026-03-30 • via Nuitee
J
Jean • family_with_children • au
10
Great location, comfortable room and super friendly staff
Pros:

Close to shops, restaurants and tube station, my room was warm and comfortable and the staff were welcoming and friendly. Definitely stay there again.

Cons:

The breakfast could be better

2026-03-30 • via Nuitee
K
Kerekes Attila • extended_group • ro
10
Pros:

Friendly staff. Clean. Good location. Recommend!

2026-03-28 • via Nuitee
R
Roland • family_with_children • de
7
Aufenthalt war super.
Pros:

Hotel hat uns gefallen und die Hotel Sterne Zuordnung passt. Frühstück war für uns gut. Das Personal sehr freundlich und ist auch auf Wünsche eingegangen.

Cons:

Mit der Buchung bei booking habe wir Unmengen an Phishing Mails bekommen, die aufgefordert hatten, die Kreditkarten Daten nochmals auf unbekannten Seiten einzutragen mit der Drohung, dass das Hotel ansonsten storniert wird, wenn man das nicht macht. Das Perfide war, dass selbst in der Booking App Warnungen mit einer Referenz zu dem Mails angezeigt wurden. Und immer noch angezeigt wird.
Hier gibt es wohl ein großes Datenleck. Ich werde meinen Account bei Booking löschen.

2026-03-26 • via Nuitee
R
Ricardo • extended_group • pt
8
Excelente Localização
Pros:

Foi ter o pequeno almoço incluido na reserva, e pelo preço não é um pequeno almoco muito mau.
Excelente localização.

Cons:

O quarto é bastante antigo.

2026-03-26 • via Nuitee
B
bourne • couple • gb
6
Next time we would ask for an executive double room and eat out at one of the numerous cafes nearby.
Pros:

Central location. Friendly staff

Cons:

The room was very small. The area was written as 1 metre square! We were not told about the lounge on first floor with tv in it. Breakfast was very limited using cheapest ham and cheese.

2026-03-25 • via Nuitee
I
Isabelle • couple • gb
9
2026-03-24 • via Nuitee
K
KATARZYNA • extended_group • pl
8
Pros:

Czyściutko, serwowane śniadanko w cenie, rewelacyjna lokalizacja, możliwość przechowania bagażu po wymeldowaniu.

Cons:

Nie było takich rzeczy

2026-03-23 • via Nuitee
G
Gianluca • couple • it
10
Pros:

Personale gentilissimo e super disponibile

2026-03-22 • via Nuitee
C
claudia • extended_group • es
8
2026-03-22 • via Nuitee
M
Mayo • couple • gb
8
Hotel Oliver, perfect!
Pros:

Although a little basic, it is perfectly adequate. We found it to be clean throughout. The breakfast, continental, was lovely, fresh, and as much as you'd like, with table service brought by lovely, friendly and attentive staff. The location is great and close to Earl's Court tube station. There's plenty of places to eat nearby.
We would definitely use Hotel Oliver again.

Cons:

There's not really anything to dislike. Yes our bathroom was small, but, clean, warm and had everything we needed

2026-03-22 • via Nuitee
H
Helen • couple • gb
10
Pros:

Small cosy clean room near everything ...very quiet didn't realize how many other guest till breakfast

2026-03-22 • via Nuitee
D
Diane • couple • gb
10
2026-03-20 • via Nuitee
V
Viktor • extended_group • hu
8
Pros:

Flexible room change, 24h reception, location

Cons:

Originally booked executive room had only 130cm wide bed for 2 persons, alternative room was a downgrade to that with a tiny bathroom.

2026-03-18 • via Nuitee
H
Helen • couple • gb
6
2026-03-17 • via Nuitee
S
Silvia • family_with_children • es
8
2026-03-16 • via Nuitee
C
Cristian • family_with_children • es
6
2026-03-16 • via Nuitee
M
Mojca • family_with_children • si
8
Pros:

Our stay at Hotel Oliver was overall very pleasant. The rooms are more on the modest side, but they have everything you need. The breakfast was nice and the staff is very helpful and kind — they even lent me an adapter after mine broke.

Cons:

We were a bit taken aback that you have to pay a cash deposit to get the remote for the air conditioning. As we did not have cash on us, we spent one day in the room without heating.

2026-03-10 • via Nuitee