Hotel Oliver

Hotels
7 (2534 reviews)
198 Cromwell Road , London , gb

Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Fire extinguishers
See all facilities

Review Highlights

Pros:
friendly staff
good location
clean rooms
Cons:
lack of hot water
cleanliness issues
limited breakfast options

Categories

Cleanliness
6.08
Multiple mentions of cleanliness issues, particularly with plumbing and hot water supply.
Service
8.05
Overall positive feedback about the staff being helpful and friendly.
Location
8.09
Frequent praise for the hotel's convenient location near public transport and attractions.
Room Quality
6.54
Inconsistencies mentioned regarding room size and issues with plumbing.
Amenities
7.07
Some amenities were lacking, notably hot water and breakfast options, affecting overall satisfaction.
Value for Money
7.03
Average perception, but emphasized that some expected services did not meet standards.
Food and Beverage
6.08
Some dissatisfaction with breakfast quality and options, impacting score.
Overall Experience
7.05
General sentiment indicates a decent stay despite several issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:04

Property Description

Convenient Location

Located just a short walk away from Kensington High Street and Earl's Court Tube Station, our hotel offers easy access to popular attractions like the Natural History Museum and elegant dining options.

Comfortable Rooms

All our rooms feature en-suite bathrooms, flat-screen TVs, ironing facilities, hairdryers, and in-room safes. Enjoy complimentary tea/coffee making facilities in the rooms and breakfast room.

Golfing Experience

For golf enthusiasts, we can arrange sessions at the nearby Buckinghamshire Golf Club and Ealing Golf Club, complete with provided golf sets.

Book your stay now to enjoy these amenities and more, with free WiFi throughout and secure car parking available with prior arrangement.

Important information:

Hotel does not accept groups of more than 5 rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 2534 reviews
Cleanliness: 6.08
Service: 8.05
Location: 8.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 6.08
Overall Experience: 7.05
T
Trevor solo_traveller gb
3
Pros:

.

Cons:

Shower didn't work
TV didn't work
Hair in my cerial

2026-02-14 via Nuitee
I
Irene Carlini extended_group it
10
Pros:

È la seconda volta che torno, le stanze sono un po' piccole ma per qualche giorno vanno benissimo. Colazione buona e abbondante (toast, eggs, orange juice, tea, coffee, cereals, granola and something else)

2026-02-12 via Nuitee
N
Nefeli Barsoum couple gr
10
Pros:

Everything was perfect. The accommodation and the breakfast were lovely. The staff was so polite and kind. And we loved the location of the hotel. We recommend it with out doubt.

2026-02-10 via Nuitee
A
Anna Rita extended_group it
9
Pros:

Posizione centrale vicino a fermata metropolitana Earl's court e bus. Supermercato e pub. Zona tranquilla

Cons:

Niente

2026-02-10 via Nuitee
T
Tamara extended_group at
8
Pros:

Service war sehr freundlich!!

2026-02-09 via Nuitee
M
Margueritte extended_group fr
6
Hôtel parfait pour les courts séjours avec les enfants.
Pros:

L’accueil, le fait qu’il y ait un parking disponnible.
Le petit dejeuner.
L’aspect typique de l’hotel

Cons:

Le paiement en liquide du parking sans facture. D’autant que je voulais avoir des informations sur le parking avant mon arrivée et je n’ai pas eu de retour de mail.
Le bruit de ma circulation et le craquement du sol.
Equipement vieillot
Pas de possibilité d’éteindre la lumière générale depuis le lit.

2026-01-29 via Nuitee
L
Lachmarova family_with_children cz
10
Pros:

Все отлично!

2026-01-27 via Nuitee
M
María Jesús couple es
1
No repetiría
Pros:

La ubicación no está mal, muy cerca del museo de historia natural. Pero ahí terminan las ventajas.

Cons:

La habitación no es para nada la que ponen en las fotos. Nos pusieron en la planta baja, junto a la cocina. La puerta no tiene cerradura extra, con lo cual la sensación de inseguridad es muy alta.
No tiene secador, como indica en Booking.
El personal algo simpático, pero no compensa el truño de habitación que nos dieron.

2026-01-27 via Nuitee
R
Rebecca solo_traveller gb
7
2026-01-26 via Nuitee
A
Andrea solo_traveller it
9
Pros:

Very nice hotel and very friendly people at the desk (chek in )
Very close to the tube station :)
I will choose this hotel again !

2026-01-26 via Nuitee
L
Lucia extended_group sk
6
Pros:

Lokalita dobra, 6-7 min peši na metro. V okolí kaviarne, reštaurácie aj obchody. Izby čisté, síce menšie ale na 3-4 dňový pobyt úplne stačí keďže tam len prespite. My sme boli 3 dospelé osoby a jedno dieťa 11 rokov a úplne v pohode. 4- posteľová izba (2 manželské postele). Izba otočená do dvora takže žiaden ruch z ulice výborne sa spalo. Personál milý, ochotný, každý den upratali izbu.

Cons:

Veľmi slabé raňajky - servírované čiže nie bufetové stoly. 4 toasty z hriankovača, maslo, dzem, plátkový syr a jeden plátok šunky na osobu, vajce na tvrdo. Žiadna zelenina ani ovocie a vôbec žiadne tradične anglické raňajky. Hotel čistý ale už by to chcelo trochu obnoviť.

2026-01-25 via Nuitee
G
Giuseppe Stefano family_with_children it
4
Pros:

Posizione e colazione

Cons:

Il bagno non a norma, impossibile da utilizzare.
Nelle foto non compariva

2026-01-25 via Nuitee
Z
Zsuzsanna family_with_children hu
10
Pros:

Nagyon kedves vendéglátók!!Közel a központhoz.Metróval minden látványosság könnyen elérhető.A reggeli egyszerű de nagyon finom!

2026-01-25 via Nuitee
B
BvB-Dajana couple be
7
Pros:

Hotel liegt relativ zentral zum Underground
Frühstück war ok, aber zwei Tage genau dasselbe

Cons:

Nur eine Decke für ein Doppelbett, und nur 1,40m
Keine Fernbedienung für den TV
Badezimmer ging das Licht am Spiegel nicht

2026-01-21 via Nuitee
K
Katushia couple it
6
Pros:

La posizione e quartiere tranquillo

Cons:

La colazione non troopo varia

2026-01-20 via Nuitee
C
Christopher couple gb
10
Excellent staff, excellent location and a very personal experience
Pros:

The staff were extremely friendly and helpful. Especially the Estonian Receptionist and the Albanian staff member. Very welcoming and answered all of our questions and made the stay very personal. We wish we had got their names. The location was excellent and it was a short 5 minute walk to Earls Green tube station which allowed us to travel to almost anywhere in the capital. The breakfast was tasty and very prompt. I have no complaints

2026-01-19 via Nuitee
T
Titouan couple fr
8
2026-01-19 via Nuitee
J
Javier extended_group mx
8
Great location and good value for money.
Pros:

Friendly staff, fair breakfast and well connected by being walking distance from Earls Court underground and by a number of busses routes.

Cons:

I would have liked the bathroom to have better ventilation.

2026-01-19 via Nuitee
P
Paul solo_traveller gb
1
Cons:

they refused book in the client is due to multiple belongings, however, decline a refund

2026-01-19 via Nuitee
F
Freidrich solo_traveller kw
7
its was good
Pros:

though you cannot change anymore, i hope the shower room was bigger than the toilet as you cannot move inside.

Cons:

nothing much

2026-01-19 via Nuitee