Hotel Oliver

Hotels
7 (2557 reviews)
198 Cromwell Road , London , gb

Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Fire extinguishers
See all facilities

Review Highlights

Pros:
friendly staff
good location
clean rooms
Cons:
lack of hot water
cleanliness issues
limited breakfast options

Categories

Cleanliness
6.08
Multiple mentions of cleanliness issues, particularly with plumbing and hot water supply.
Service
8.05
Overall positive feedback about the staff being helpful and friendly.
Location
8.09
Frequent praise for the hotel's convenient location near public transport and attractions.
Room Quality
6.54
Inconsistencies mentioned regarding room size and issues with plumbing.
Amenities
7.07
Some amenities were lacking, notably hot water and breakfast options, affecting overall satisfaction.
Value for Money
7.03
Average perception, but emphasized that some expected services did not meet standards.
Food and Beverage
6.08
Some dissatisfaction with breakfast quality and options, impacting score.
Overall Experience
7.05
General sentiment indicates a decent stay despite several issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:04

Property Description

Convenient Location

Located just a short walk away from Kensington High Street and Earl's Court Tube Station, our hotel offers easy access to popular attractions like the Natural History Museum and elegant dining options.

Comfortable Rooms

All our rooms feature en-suite bathrooms, flat-screen TVs, ironing facilities, hairdryers, and in-room safes. Enjoy complimentary tea/coffee making facilities in the rooms and breakfast room.

Golfing Experience

For golf enthusiasts, we can arrange sessions at the nearby Buckinghamshire Golf Club and Ealing Golf Club, complete with provided golf sets.

Book your stay now to enjoy these amenities and more, with free WiFi throughout and secure car parking available with prior arrangement.

Important information:

Hotel does not accept groups of more than 5 rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 2557 reviews
Cleanliness: 6.08
Service: 8.05
Location: 8.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 6.08
Overall Experience: 7.05
D
Diane couple gb
10
2026-03-20 via Nuitee
V
Viktor extended_group hu
8
Pros:

Flexible room change, 24h reception, location

Cons:

Originally booked executive room had only 130cm wide bed for 2 persons, alternative room was a downgrade to that with a tiny bathroom.

2026-03-18 via Nuitee
H
Helen couple gb
6
2026-03-17 via Nuitee
C
Cristian family_with_children es
6
2026-03-16 via Nuitee
S
Silvia family_with_children es
8
2026-03-16 via Nuitee
S
Suzana family_with_children si
9
Prijeten hotel, če nisi zahteven je popolnoma okej. Zajtrk dober in zelo prijazno osebje.
Pros:

Lepa, čista urejena soba. Zelo prijazno osebje. Zajtrk je bil super, preprost.

Cons:

Soba ni bila dobro prezračena, imela je neprijeten vonj. Okna so tanka in se sliši hrup iz ceste, ampak zaradi utrujenosti nismo imeli s tem težav, ker smo trdno spali. Dolgo časa je trajalo da je pritekla topla voda ampak je. Pipa spušča, ampak se da normalno stuširati.

2026-03-10 via Nuitee
M
Mojca family_with_children si
8
Pros:

Our stay at Hotel Oliver was overall very pleasant. The rooms are more on the modest side, but they have everything you need. The breakfast was nice and the staff is very helpful and kind — they even lent me an adapter after mine broke.

Cons:

We were a bit taken aback that you have to pay a cash deposit to get the remote for the air conditioning. As we did not have cash on us, we spent one day in the room without heating.

2026-03-10 via Nuitee
A
Alessandro solo_traveller it
8
2026-03-10 via Nuitee
F
Francesca solo_traveller it
8
Centrale, pulito e accogliente
Pros:

La mia casa a Londra. Sono almeno 4 volte che vengo qui. I proprietari sono gentilissimi e la posizione è ottima. S

Cons:

Colazione buona, ma sempre uguale, potrebbero aggiungere qualche novità

2026-03-10 via Nuitee
Y
Y solo_traveller jp
5
2026-03-03 via Nuitee
S
Silvia extended_group it
8
Pros:

Posizione con la fermata bus davanti, cortesia e reception aperta 24 ore su 24

Cons:

La colazione potrebbe migliorare

2026-03-02 via Nuitee
J
Johann extended_group fr
8
Pros:

Le personnel est accueillant, aux petits soins.
L'emplacement : un quartier vivant, sécure et bien desservi par les transports
Un petit déjeuner copieux sucré et salé.

Cons:

Les murs sont très fins. On entend très bien ce qui se dit dans les chambres voisines.

2026-03-01 via Nuitee
N
Nicoleta couple gb
8
2026-02-28 via Nuitee
A
Antoine family_with_children fr
5
Séjour pas trop cher bien placé mais sans aucun confort.
Pros:

L’emplacement parfait, quartier calme et chic mais avec des commerces, proche du métro

Cons:

La vétusté d’une partie de l’hôtel (l’autre à l’air rénovée) : pas d’eau chaude pendant 2 jours, pression d’eau de douche minable, petit déjeuner simple, equipments ridicules.

2026-02-24 via Nuitee
J
Jane solo_traveller gb
8
Pros:

Very clean, staff are efficient and friendly, good location for the Cromwell Hospital, very quiet rooms (I was in a double and then a single at the back), comfy beds, good continental breakfast

Cons:

Small bathrooms.

2026-02-23 via Nuitee
C
Camilla family_with_children dk
7
Super fint sted - dog en del trafikstøj.
Pros:

Fremragende personale og virkelig god morgenmad. Lå rigtig fint i forhold til offentlig transport.

Cons:

En del trafikstøj fra vejen, hotellet er placeret ved siden af et hospital og der er meget udrykning også om natten.

2026-02-22 via Nuitee
K
khaled family_with_children eg
8
Family
Pros:

Bus 74 nearby

Cons:

All good

2026-02-22 via Nuitee
0
0401 extended_group pl
7
Pros:

Śniadania i lokalizacjs

Cons:

Mały pokoj

2026-02-22 via Nuitee
T
Trevor solo_traveller gb
3
Pros:

.

Cons:

Shower didn't work
TV didn't work
Hair in my cerial

2026-02-14 via Nuitee
I
Irene Carlini extended_group it
10
Pros:

È la seconda volta che torno, le stanze sono un po' piccole ma per qualche giorno vanno benissimo. Colazione buona e abbondante (toast, eggs, orange juice, tea, coffee, cereals, granola and something else)

2026-02-12 via Nuitee