The Derwentwater Hotel

Hotels
Bespoke Hotels
7 (5168 reviews)
Portinscale , Keswick , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Poor cleanliness
Outdated facilities

Categories

Cleanliness
5.21
Several guests mentioned poor cleanliness and issues with room upkeep.
Service
8.18
Staff were noted to be friendly and accommodating.
Location
9.22
Multiple reviews highlighted the beautiful location, ideal for exploring the area.
Room Quality
6.17
Guests commented on rooms being outdated and some having maintenance issues.
Amenities
7.2
Facilities were mentioned as limited, which impacted overall satisfaction.
Value for Money
6.66
Some guests felt the hotel was overpriced considering its condition and amenities.
Food and Beverage
6.21
Breakfast options were criticized, affecting guests' overall dining experience.
Overall Experience
7.18
Mixed feelings; some enjoyed their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 21:46

Property Description

Breathtaking Scenery of the Lake District
Experience the beauty of the Lake District at Derwentwater Hotel, just 2 miles from Keswick. Surrounded by stunning landscapes, enjoy en suite rooms with charming decor and some with lake views.

Deer’s Leap Restaurant and Conservatory Bar
Indulge in a variety of modern and traditional dishes at Deer’s Leap restaurant. Unwind with a drink in the light-filled conservatory bar while taking in the picturesque views.

Picturesque Grounds and Village Location
Relax in 18 acres of scenic grounds in the quaint village of Portinscale. Explore nearby Keswick for shopping, dining, and local pubs. Book your stay at Derwentwater Hotel for a memorable Lake District getaway.

Important information:

Check-in before 15.00 and check-out after 10.00 is possible, subject to availability, a GBP 20 fee and by prior arrangement.

When booking 5 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 6 per day.

Location

Guest Reviews

7
Based on 5168 reviews
Cleanliness: 5.21
Service: 8.18
Location: 9.22
Room Quality: 6.17
Amenities: 7.2
Value for Money: 6.66
Food and Beverage: 6.21
Overall Experience: 7.18
L
Linda couple gb
10
2025-11-28 via Nuitee
K
Kevin couple gb
8
2025-11-28 via Nuitee
A
Angela extended_group gb
8
Love visiting here. Cant beat the surroundings.
Pros:

Staff always friendly. Great service in the restaurant from the waiter.

Cons:

The hotel was about to close for a refurbishment. Looking forward to staying when its all done.

2025-11-26 via Nuitee
C
ConorR couple gb
2
Great location, poor overall experience
Pros:

Location.

Cons:

Cleanliness, lack of facilities, food, very outdated and not value for money.

2025-11-25 via Nuitee
M
Magdalena family_with_children gb
8
2025-11-16 via Nuitee
C
Clare extended_group gb
6
Pros:

I liked the location, the gardens were nice and the breakfast was good. The room was warm and comfortable.

Cons:

The shower did not work well, took ages to heat up and kept cutting out.
The TV in the room did not work on live TV
The hotel decor was tired and needed updating

2025-11-16 via Nuitee
N
Neil couple gb
7
Great location to explore the lakes, wouldn’t use this hotel again.
Pros:

Location

Cons:

Generally run down.
The breakfast was about the worst we’ve ever had at a hotel! Very little choice, instant coffee!

2025-11-16 via Nuitee
R
Robert extended_group gb
8
2025-11-15 via Nuitee
E
Eszter family_with_children gb
9
Pros:

Lovely location, very clean, and a nice breakfast. Amazing value for the price. It’s a bit dated in places, but honestly it’s comfortable, its value for the price, I would definitely recommend it.

Cons:

Nothing really

2025-11-14 via Nuitee
K
Kendall family_with_children gb
9
Great location, comfortable, pleaseant stay.
Pros:

Really good size room, had all we needed, warm and cosy! Good breakfast too. Easy parking, arrived late and wasn't a problem. Very accomodating.

Cons:

Nothing - all good!

2025-11-14 via Nuitee
E
Elizabeth extended_group gb
2
We only stayed one night instead of 4 as it wasn't what I asked for.
Cons:

I booked a superior apartment but got a very basic,dark apartment with no view. Also the heating boiler was on all night although the thermostat was turned off. Apparently the apartment we were to get was being refurbished but I was not informed of this before I came.
We checked out after 1 night to go somewhere else.
Such a disappointment!

2025-11-12 via Nuitee
S
Stacey family_with_children gb
6
2025-11-12 via Nuitee
D
Delagrange couple be
9
Pros:

Je kan het meer zien vanaf de prachtige tuin en ernaar toe wandelen. Prachtige plek! De obers waren heel vriendelijk en het eten was lekker. Het hotel is iets verouderd, maar heeft daardoor ook wat charme in de inrichting.
We hadden een ruime, fijne kamer, voor een degelijke prijs. We hadden dus geen probleem met iets oudere faciliteiten, want de sfeer en locatie zijn betoverend!

Cons:

We waren iets vergeten in onze kamer en toen we enkele dagen later aan de telefoon vroegen of het nog in onze kamer lag en we er om konden komen, zeiden ze dat ze ons terug gingen bellen. Niemand belde terug, dus wij belden opnieuw en toen zeiden ze dat er niks was opgedoken. We wisten exact waar het lag en we waren nog maar net vertrokken, dus het was jammer dat er niet beter met achtergelaten spullen wordt omgegaan.
We hadden gehoopt op een iets behulpzamere reactie en meer zorg voor verloren voorwerpen.

2025-11-10 via Nuitee
D
daniel couple gb
10
Pros:

It was good for relaxation

2025-11-10 via Nuitee
P
Pengyuan couple cn
6
Okay price so don’t expect too much
Pros:

Probably the cheapest hotel we can find for the Lakes

Cons:

I would not say facilities are good. It was okay but the room is not so clean to be honest. We got two big spiders in the room 😂

2025-11-09 via Nuitee
J
Jonathan couple gb
8
Pros:

Beautiful location on lovely grounds. Nice bar and conservatory area

Cons:

The room was outrageously wonky, and the floor creeked to the point of annoyance

2025-10-25 via Nuitee
A
Alastair extended_group au
8
Good but not great.
Pros:

Parking was easy and the staff were helpful.

Cons:

Access to the second floor level with suitcases was difficult.

2025-10-25 via Nuitee
T
Tina extended_group gb
9
Perfect little place for being in the great outdoors
Pros:

The breakfast was fab ,it's a help yourself buffet which is perfect for me I'm fussy wat I like to pick for a cooked breakfast so I love the fact I can help my self to whatever takes my fancy on the morning , perfect and tasty too .

Cons:

Maybe some fruit options.

2025-10-25 via Nuitee
C
Crazeenick extended_group gb
8
Great value hotel in a lovely location
Pros:

Good price, great value for money, comfortable and well equipped room, staff very friendly and helpful. great location with short walk into Keswick centre.

Cons:

Hotel is a bit tired and dated (but prices reflect that and not a problem for an all-male group of friends!).

2025-10-24 via Nuitee
D
darren extended_group gb
9
An enjoyable easy going 2 days
Pros:

Cleanliness nice location and walk to Keswick

2025-10-24 via Nuitee