Homewood Suites by Hilton Houston-Woodlands

Hotels
Hilton Worldwide
8.8 (135 reviews)
29813 I 45 N, Shenandoah, Texas, 77381 , Shenandoah , US

Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Fireplace in lobby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Good amenities
Cons:
Cleanliness issues
Dated property
Room odor

Categories

Cleanliness
7.2
Several comments noted that the property is dated and not clean, particularly the bathroom and kitchen.
Service
10
Great staff were very helpful in making it feel like home, positive sentiments regarding service.
Location
8.7
Excellent location but hard to find due to poor visibility of the sign.
Room Quality
7.7
Room showed age and had a strong musty smell, though featured some safety amenities.
Amenities
9.7
Positive mentions of the pool, hot tub, outdoor cooking space, and hot breakfast.
Value for Money
8.7
General satisfaction with pricing compared to amenities and services offered.
Food and Beverage
9.2
Good breakfast offered, contributing positively to the overall experience.
Overall Experience
9.2
Overall a great place to stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:06

Property Description

Luxurious Amenities for a Perfect Stay

Experience ultimate relaxation at our hotel with an outdoor pool, 24-hour fitness center, and complimentary wireless internet. Convenient Services for Your Comfort

Enjoy the convenience of room service, daily on-the-go breakfast, and free area shuttle services. Ideal for Business and Events

Benefit from our 24-hour business center, express check-in/check-out, and 4 spacious meeting rooms. Your Home Away from Home

Unwind in our guestrooms equipped with kitchenettes, complimentary internet, and 37-inch LCD TVs. For an unforgettable stay, book now at Homewood Suites by Hilton Houston-Woodlands.

Important information:

  • One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 135 reviews
Cleanliness: 7.2
Service: 10
Location: 8.7
Room Quality: 7.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.2
S
selindar2020 Solo travel
4
Worse hilton i ever stayed in
Pros:

old apartment turned into motel with Hotel prices. Worse stay in a hilton ever. Furniture is old. carpet is visibly torn. Bathroom tub pealing in various places. Door paint on every door in hallway pealing.
I was afraid to sit on couches. Carpet needs to be removed. Silver member and was offered nothing upon arrival. Fridge makes loud noises.
Convenient location of mall. Not feel safe as you can see space in door opening. Old .type locks

2025-12-30 via Tripadvisor
K
Karla family
10
Pros:

Really enjoyed staying here. People were great and property is in good condition! I just kept missing the turn into the hotel from 45. May be time to cut trees a bit. Other than that , this was a great place to stay!

2025-09-22 via Nuitee
V
Victor
10
Pros:

Excellent location. Great service.

2025-09-13 via Nuitee
C
Cynthia family
6
Pros:

Property is dated and bathroom and kitchen were dirty. We also had to ask fot tp and lots of towels. The shower would flood the floor so we had to use lots of towels to soak it up. Location is easy to miss due to poor visibility of sign. Overall, I would not choose to stay here again.

2025-09-09 via Nuitee
A
AAHolt Solo travel United States
6
Room was okay
Pros:

Room 103 had a strong musty smell and was showing its age. It did, though, have a bathroom that featured a large walk-in shower with an anti-slip floor and a grab bar for safety. There was a handheld showerhead although it was installed too high on the wall for me to reach it (I'm 5'4"). Water pressure in the shower was low. There were extra outlets on the wall by the bed. Just keep in mind that the light switch on the wall by the door must be flipped on for the outlets to work. The kitchen was convenient and provided a welcome change from constantly eating out. There was a small market in the lobby next to the front desk. Free hot breakfast in the mornings, free parking.

2025-08-08 via Tripadvisor
C
Clarence
10
Pros:

Great staff were very helpful in making it feel like home. Shuttle service to Cynthia woods pavilion was quick and convenient. Pool and hot tub were great. They even have an outdoor cooking space avaliable with propane grills and a covered cabana.

2025-08-04 via Nuitee
C
Christopher family
10
Pros:

Great

2025-07-27 via Nuitee
K
kristen
8
Pros:

Staff was great, very clean, only complaints was bed was very hard

2025-06-30 via Nuitee
N
Ninive family_with_children
8
Pros:

Clean, spacious, comfortable. Great service and amazing breakfast. Hotel provides 1 bedroom suites. However, no lock on room door for privacy. Needs some updating (drapes, carpet, etc).

2025-06-28 via Nuitee
R
Rosa
2
Pros:

Room was not clean. Phone in room did not work. Sheets and pillows were brown with dirt. We checked on around midnight and left shortly thereafter. Would not recommend.

2025-06-16 via Nuitee
S
sam family
10
Pros:

Great place to say. Right off the highway.

2025-06-11 via Nuitee
J
Jacob
8
Pros:

Enjoyable.

2025-06-09 via Nuitee
U
Ulises E
10
Everything perfect
Pros:

Everything was super nice, clean and great complimentary snack bar in the room.

2025-04-28 via Nuitee
C
Christopher family
10
Pros:

Excellent

2025-04-24 via Nuitee
R
Rolando
4
Pros:

We assume

2025-04-24 via Nuitee
D
davidfW9546PB Couples United States
10
Excellent Hotel
Pros:

We stayed one night on our trip. I wish we had time to stay longer. It was a very nice experience. The suites are large with a full kitchen. The bed was very comfortable, and the living room was spacious. It is a good location near The Woodlands Mall area and is close to lots of great restaurants. The breakfast was good. The hotel is clean and the parking is free. We enjoyed the stay

2025-04-13 via Tripadvisor
B
Bruce
10
Pros:

Nice room, clean and safe. Nicest staff.

2025-04-11 via Nuitee
E
Ernie family
8
Pros:

Convenient location.

2025-04-06 via Nuitee
G
Gwendolyn partner
10
Pros:

About time to upgrade showers and tubs
Staff cordial and inviting
Sign to turn in very small for this senior citizen to see on the first go round

2025-03-03 via Nuitee
S
Susan
10
Pros:

Great hotel! Everything was top notch!

2025-02-24 via Nuitee