Hilton Garden Inn McAllen Airport

Hotels
•
Hilton Garden Inn
9 (201 reviews)
617 Expressway 83 , McAllen , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (Jose Luis, Rigo, Hector, reception)
Excellent breakfast and praised cook (Maria Gomez)
Great location for shopping and safety
Quiet, well-kept rooms with large TVs; Presidential Suite praised
Nice pool and flexible pool access
Good long-stay accommodations (fridge provided)
Cons:
Deposit not refunded / disputed $50 charge
Clogged tub issues
Rusty iron and insufficient laundry facilities
AC unit controls can run hot
Breakfast not included for some rates

Categories

Cleanliness
8.6
Generally good upkeep noted, but some room issues mentioned (clogged tub, rusty iron) indicate occasional maintenance/cleanliness lapses.
Service
9.8
Repeated praise for staff (Jose Luis, Rigo, Hector, front desk, reception) and personalized helpfulness (extended pool time, accommodating long-stay needs) shows outstanding service.
Location
9.5
Multiple comments highlight excellent, convenient and safe location; specifically recommended for shopping and easy access.
Room Quality
9
Rooms described as quiet, well-kept, with large TVs and positive mentions of the Presidential Suite; minor issues (iron, AC control) noted.
Amenities
9.2
Pool and on-site restaurant praised; guests appreciated pool access and thoughtful gestures (extended pool time, fridge for long stay).
Value for Money
6.9
Generally good experiences but serious negative financial incident (deposit not refunded/charged) and a comment about breakfast not being included reduce perceived value.
Food and Beverage
9.6
Consistent high praise for breakfast and individual staff (Maria Gomez, chefs, cooks) and good food/service in-house.
Overall Experience
9.4
Overall very positive stay reflected by many enthusiastic recommendations and repeat-stay comments, tempered slightly by isolated service/charge issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Outdoor Pool and Hot Tub: Enjoy a relaxing stay at our McAllen hotel with our refreshing outdoor pool and hot tub, perfect for unwinding after a busy day of travel or work.

Convenience and Comfort: Our spacious rooms are designed for your comfort and convenience, equipped with free WiFi, flat-screen TV, microwave, refrigerator, and coffee maker. Work comfortably at the large desk provided in each room.

On-Site Dining and Amenities: Indulge in delicious American cuisine at the Great American Grill for breakfast or grab drinks at the Pavilion Lounge. Take advantage of our fitness room, business center, and on-site convenience store, the Pavilion Pantry.

Book your stay at Hilton Garden Inn McAllen Airport for a perfect blend of comfort and convenience during your visit to McAllen.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

This McAllen hotel features an outdoor pool and offers spacious rooms with free WiFi and a flat-screen TV. McAllen Miller International Airport is just a 5-minute drive away.

All classically furnished rooms at the Hilton Garden Inn McAllen Airport include a large work desk. A microwave, refrigerator and coffee maker are provided in every room.

Guests can enjoy free access to the on-site fitness room or use the hotel’s 24-hour business center. This hotel features the Pavilion Pantry, an on-site convenience store.

The McAllen Airport Hilton Garden Inn’s Great American Grill features traditional American cuisine for breakfast and the Pavilion Lounge offers drinks on weekday evenings.

Shopping at La Plaza Mall is less than 1.2 mi from the hotel and Palm View Golf Course is a 10-minute drive away.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MFE

Location

Guest Reviews

9
Based on 201 reviews
Cleanliness: 8.6
Service: 9.8
Location: 9.5
Room Quality: 9
Amenities: 9.2
Value for Money: 6.9
Food and Beverage: 9.6
Overall Experience: 9.4
M
Ma • couple • mx
8
Personas como esta no debe de estar en atencion a clientes
Pros:

lo unico malo el señor del bar el cual pedí una margarita , fue muy grosero demasiado pues llegue salude, no contesto
pues estaba en el chal con un cliente vuelvo a saludar y sigo ignorada, aclaro el no estaba ocupado solo platicaba con el único cliente, al o hacerme caso le voy y le comento que quien mas me puede atender y ella va conmigo y ella le dice que si por favor me atiende, y el se va contra mi y me dice que asi se piden las cosas que yo no tengo educación por lo que le comente que lo salude dos veces y me ignoro y gritando dijo q q se me ofrecía q el ni iba a discutir, después me fue a gritar por que metí la bebida a la alberca la vdd. eran la 9 PM no había letrero y si no debí haberla metido de plano se me olvido que así debe ser pero no era para que volviera ir a gritar. Este hombre es una persona despectiva.

Cons:

mejor trato

2026-11-05 • via Nuitee
G
Gilbert • solo_traveller • us
8
Great value.
Pros:

I did not eat breakfast there.

Cons:

Nothing.

2026-10-29 • via Nuitee
C
Chris • solo_traveller • us
9
2026-09-18 • via Nuitee
E
EDUARDO • family_with_children • mx
10
Este hotel esta perfecto y de ubicación inmejorable para el Shopping.
Pros:

Un lugar ampliamente recomendable por su ubicación, seguridad y sus instalaciones en perfecto estado. El personal de recepción muy atento y nos atendieron de maravilla.

2026-09-09 • via Nuitee
E
Esparza • solo_traveller • us
10
Pros:

Staff was really friendly Napoleon was very helpful, we asked if we could hang out by the pool a little after 10 and he extended the time for us. That made us feel appreciated. He also asked if we had any problems to let him know

Cons:

The tub kept getting clogged up. But towards the last day we figured out the problem

2026-09-08 • via Nuitee
R
RAMON • solo_traveller • us
10
Pros:

Excelente trato por personal de comedor y chef

2026-09-08 • via Nuitee
Y
yvette • solo_traveller • us
9
Mini vacay
Pros:

The swimming pool and the check out time at noon. The big screen tvs in the room as well.

Cons:

Rusty iron and insufficient laundry room.

2026-08-06 • via Nuitee
B
brenda daniela • couple • mx
8
2026-08-06 • via Nuitee
J
Jose Genaro • family_with_children • mx
1
Roban tú depósito
Cons:

My name is Genaro Banda

This is a complaint; my recent bank statement shows that my deposit was not refunded and was charged by your hotel.

I strongly request that you return my $50 deposit.

I was in the Hilton Garden Inn Mcallen AirPort from july 18 to 19th, suite 419,

2026-08-03 • via Nuitee
I
Inspire53385960520 • Business
10
Breakfast was great
Pros:

The service and food was great at the in house restaurant. I was greeted by Jose Luis and he provided excellent service throughout the morning. I ordered the omelette which came with two sides. It was cooked perfectly and I had a good chat with the cook, Maria Gomez. Not only is she a great cook but is very friendly and cares about her guests.

2026-07-30 • via Tripadvisor
W
Wanderer53398315819 • Business
10
Thank you Maria Gomez (Cook)
Pros:

I just wanted to say, Thank you Maria Gomez (cook), for preparing breakfast for everyone to day. I made sure I stopped by for breakfast every morning when I get off work. Every breakfast meal she preps are served delicious. She is very welcoming, friendly, and always has a smile on her face. Thank you Maria for your hard work, your breakfast always makes my day. Excellent service. Thank you.

2026-07-24 • via Tripadvisor
B
Blade • solo_traveller • mx
10
Pros:

Su personal excelente el cuanto super bien y el desayuno muy bien

Cons:

Todo bien

2026-07-24 • via Nuitee
R
Reínier • solo_traveller • us
6
Pros:

La atención de su personal y la ubicación

Cons:

Ell desayuno no estaba incluido deberían estar en el menú para mejor comodidad

2026-07-19 • via Nuitee
5
579sherrig • Family • Lewisville, Texas
10
Visit with grandpa
Pros:

So we stayed a couple of nights to visit Grandpa who is a Winter Texan from Iowa. Stayed in the Presidential Suite which was awesome for a family of 5. Two separate bedrooms and a pullout couch in the living room.

2026-07-18 • via Tripadvisor
J
Jesus • couple • us
10
2026-07-16 • via Nuitee
G
G5856HRdales • Business
10
Rigo is the best!!!!!
Pros:

Rigo is the best bartender that I have experienced in a long time. His customer satisfaction is unbecoming. He adds a real value to this establishment. He has earned my business for life. Thanks Rigo.

2026-07-14 • via Tripadvisor
I
iangB6796LL • Business
10
Maria Gomez
Pros:

Excellent customer service, great staff very helpful, respectful and understanding 10/10 good fresh breakfast Maria Gomez is a really good cook thank you for your service!

2026-07-14 • via Tripadvisor
R
Rene • family_with_children • mx
9
Pros:

todo muy bien ,solo que aun no me regresan los 50 usd que deje de con la TC

2026-07-13 • via Nuitee
M
Meander65589542690 • Business
10
Excellent service
Pros:

The staff at the Hilton Garden Inn was phenomenal, always accommodating and excellent customer service. As someone on a long term stay, they did a lot to make it more comfortable including Hector setting me up with a full size fridge. The food was great. Mary, Rigo, Matthew, and Jose Luis prepared meals with care and always made a welcoming environment.

2026-07-11 • via Tripadvisor
D
Danielle • family_with_children • us
10
My favorite hotel ever
Pros:

Very well kept and so quiet

Cons:

It’s all good things

2026-07-08 • via Nuitee