Wyndham Garden New Orleans Airport

Hotels
Independent
6.6 (322 reviews)
4535 Williams Blvd, Kenner, Louisiana, 70065 , Kenner , US

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Staff
Good location
Free parking
Good food
Cons:
Cleanliness issues
Bad odors
Outdated rooms
Limited amenities

Categories

Cleanliness
4.6
Several mentions of cleanliness issues, including mold, bugs, and dirty sheets.
Service
8.1
While some reviewers complimented the staff, there were also complaints on service quality.
Location
8.1
The location was mentioned positively but some issues with remoteness for food.
Room Quality
5.6
Numerous complaints about odors, outdated decor, and bad conditions.
Amenities
6.6
Amenities are standard but some were out of order and not well maintained.
Value for Money
7.1
Some value was noted, but several reviews indicated it was not worth the price paid.
Food and Beverage
6.1
Limited mentions, but one review indicated a lack of breakfast options.
Overall Experience
6.6
Mixed sentiments; some enjoyed their stay while many raised serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:03

Property Description

Recreational Opportunities
Enjoy the outdoor pool and 24-hour fitness center during your stay at Kenner Garden Hotel.

Dining Experience
Indulge in American cuisine at The Garden Grille and Bar, or savor meals in the comfort of your room with room service.

Convenient Amenities
Take advantage of complimentary wired and wireless internet access, a 24-hour business center, and free self parking.

With a prime location in Kenner, reserve your stay at Kenner Garden Hotel for a seamless and convenient experience.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

6.6
Based on 322 reviews
Cleanliness: 4.6
Service: 8.1
Location: 8.1
Room Quality: 5.6
Amenities: 6.6
Value for Money: 7.1
Food and Beverage: 6.1
Overall Experience: 6.6
C
Catrena couple us
10
My stat was GREAT, my husband was super excited because we had a microwave in our room. Normally when we stay overnight
Pros:

Absolutely everything!!

2026-04-08 via Nuitee
T
Tyiesha couple us
6
2026-03-31 via Nuitee
E
emma couple us
5
2026-03-31 via Nuitee
C
Claudio couple us
10
Great stay. I would stay there again.
Pros:

Staff, location, fair price.

Cons:

No free breakfast

2026-03-31 via Nuitee
G
Gabriela family_with_children us
3
Convenient location but definitely overpriced for this hotel.
Pros:

The location was ideal

Cons:

Shower wasn’t draining at all, the room was overall old and dirty. Stains in the carpet, bedding, towels. There was rust everywhere, the sofa chair had stains everywhere. The floor was so slippery and sticky.

2026-03-29 via Nuitee
A
Ashton family_with_children us
6
Pros:

Location and convenience

Cons:

Wasn’t the cleanest.

2026-03-27 via Nuitee
E
Edward couple us
6
Wouldn't Recommend.
Pros:

Convient location. Parking was free & there were plenty of spaces available.

Cons:

Husband had to fix a faucet in bathroom (maintenance was non-existent). AC was loud. Room key stopped working twice during our stay. Everything was run down (except for the lobby).

2026-03-26 via Nuitee
J
Jordan extended_group us
1
It was awful.
Pros:

N/a

Cons:

It was gross, had fleas. Paid for a room I didn’t get, they should update photos. Couch bed covered in stains and I had to get sheets for it. House keeping tried getting in at 8am.

2026-03-24 via Nuitee
S
Scott couple us
2
This hotel could be nice but it needs attention
Pros:

The staff are nice and check in was quick.

Cons:

The carpet in the halls and rooms have stains and smell like death. Someone uses a strong deodorizing spray to try to cover it up. They have needed to be replace for several years. The grounds and building need to be cleaned up and maintained.

2026-03-23 via Nuitee
A
Arboleba Ramos family_with_children us
8
It was great and I will definitely stay there again my only complaint was the sofa bed with the mattress not being good
Pros:

Nice look to it and great staff!

Cons:

Room smelled like humidity and sofa bed mattress was super flat

2026-03-23 via Nuitee
A
Ammar solo_traveller ca
10
2026-03-23 via Nuitee
T
Tayluir couple us
7
2026-03-16 via Nuitee
A
Arthur couple us
7
Currently decent hotel with great access to Ochsner Medical Center in Kenner, LA.
Pros:

We chose the locale because of its proximity to Ochsner Medical Center.

Cons:

It's a nice looking hotel. They are in the process of renovations-- currently the 2nd and 3rd floors, which will make it a top facility.

2026-03-16 via Nuitee
Z
zariah solo_traveller us
7
2026-03-13 via Nuitee
L
Lynnette couple us
7
Warm people great weather wonderful location
Pros:

The people were so warm and friendly everyone said hello and they were eager to please

Cons:

The poor city was so ravish by the hurricane there was a lot of evidence to the aforementioned. They had a picture of the hotel before the hurricane, and it was a little different.

2026-03-11 via Nuitee
Z
Zaire solo_traveller us
7
2026-02-28 via Nuitee
J
Jennifer couple us
3
Unpleasant experience
Pros:

Location to event I was attending

Cons:

Rooms were not ready for check in. We were not given our first room till 2 hours past check in time…. The 2nd, even longer. No advance notice. We had to sit and wait in the lobby. No hot water at all. Trash still in the room.

2026-02-28 via Nuitee
A
Anthony couple us
7
Pleasant
Pros:

The breakfast was appealing.

2026-02-26 via Nuitee
M
Michael couple us
10
2026-02-26 via Nuitee
J
John couple us
4
Cons:

Web said it had airport shuttle said it was not operating.. $18 cpab ride. Also said it had a restaurant. Was only breakfast with fee. Had to. Take cab to dinner.

2026-02-25 via Nuitee