Hilton Garden Inn New Orleans Convention Center

Hotels
•
Hilton Garden Inn
8.3 (2173 reviews)
1001 South Peters Street , New Orleans , US
+1 504-525-0044

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean stay
Cons:
Plumbing issues
Dirty sheets
Parking costs

Categories

Cleanliness
7.13
Complaints about plumbing issues and dirty sheets impacting overall cleanliness.
Service
9.1
Staff was extremely friendly and helpful throughout the stay.
Location
9.14
Great location near the cruise port and city center.
Room Quality
7.59
Room issues reported, including uncomfortable beds and running fan.
Amenities
8.62
Amenities were generally appreciated, but some like the TV needed improvement.
Value for Money
8.08
Value perceived but with caveats due to parking costs.
Food and Beverage
8.63
No specific mention, assumed standard quality for this hotel tier.
Overall Experience
8.1
Mixed feelings due to some issues but overall enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:41

Property Description

Convenient Location
Located just one block from the Morial Convention Center, the Hilton Garden Inn New Orleans Convention Center offers easy access to top attractions within walking distance. Guests can explore the French Quarter, Royal Street shopping, and St. Charles Avenue Street Car line conveniently from the hotel.

Modern Amenities
Enjoy spacious rooms equipped with today's conveniences at the Hilton Garden Inn. Guests can relax by the rooftop swimming pool with stunning city views, dine at the on-site restaurant, and take advantage of in-room microwaves and refrigerators. A convenient on-site store adds to the comfort of your stay.

Comfort and Convenience
Experience the perfect blend of comfort and convenience during your stay at the Hilton Garden Convention Center. Book now to enjoy a memorable New Orleans getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

8.3
Based on 2173 reviews
Cleanliness: 7.13
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.1
P
Philip • couple • us
10
2026-10-17 • via Nuitee
J
johnny • couple • us
10
it was over all a great stay
Pros:

the whole thing, the people were great the room was very clean and comfortable, and the grill was great.

Cons:

nothing

2026-10-17 • via Nuitee
I
Ilhan • solo_traveller • tr
8
Pros:

Hotel was clean.

Cons:

Parking is expensive.

2026-10-17 • via Nuitee
L
Lowonder • couple • us
10
2026-10-17 • via Nuitee
W
Woody • solo_traveller • us
10
Nice staff helpful
Pros:

Great for cruise dhips

Cons:

Na

2026-10-17 • via Nuitee
T
Tiffani • couple • us
10
2026-10-16 • via Nuitee
J
Juan • solo_traveller • us
7
I was expecting something better.
Pros:

Location was great just across the street from convention center.

Cons:

The hotel appears to be somewhat dated, and the air conditioning in our room was not functioning correctly.

The receptionist was unprofessional, and we did not feel particularly welcome during our stay.

The valet attendant on the morning shift was discourteous and acted as though our request to retrieve our vehicle was an inconvenience.

2026-10-13 • via Nuitee
C
Chris • family_with_children • us
7
It was adequate but not great.
Pros:

The room was fine and comfortable. The price was reasonable. The location was fairly close to the things that we wanted to do while in NOLA.

Cons:

The TV remote did not work, and I asked for addtional wash clothes and never received them. Also, on the bill that was initially presented to me I was charged $100 for valet parking for 2 nights, but I did not even have a car. The hotel did reverse the charges after I told them.

2026-10-13 • via Nuitee
T
Tecory • couple • us
10
2026-10-11 • via Nuitee
L
Linda • family_with_children • us
10
Awesome!!
Pros:

The Pool. The staff were AMAZING and friendly. Front desk clerk made it so inviting from the moment we walked in. I really forgot his name but big African American man funny as all! Made my girls feel special and comfortable with ‘rock, paper, scissors’.

Cons:

Valet or street parking. I’m not a valet person and just feel uncomfortable having others park my car.

2026-10-10 • via Nuitee
H
Henry • couple • us
10
2026-10-10 • via Nuitee
G
Greg • couple • us
4
2026-10-10 • via Nuitee
J
Jacinta • couple • us
10
2026-10-09 • via Nuitee
A
Anthony • solo_traveller • us
10
I will be back to stay again!
Pros:

Location was amazing, the people were very sweet and everything was truly perfection!

Cons:

N/A

2026-10-08 • via Nuitee
D
Danilo • couple • ar
8
Muy buena experiencia
Pros:

La habitación, el desayuno, la amabilidad del staff, la ubicación,

Cons:

Un poco ruidoso el lobby

2026-10-08 • via Nuitee
J
Jamey • solo_traveller • us
10
2026-10-07 • via Nuitee
J
JESSICA • couple • us
9
2026-10-07 • via Nuitee
K
Karin • couple • us
10
2026-10-07 • via Nuitee
T
Thomas • couple • us
10
2026-10-07 • via Nuitee
T
Toccara • family_with_children • us
8
2026-09-19 • via Nuitee