Hilton Garden Inn New Orleans Convention Center

Hotels
•
Hilton Garden Inn
8.3 (2173 reviews)
1001 South Peters Street , New Orleans , us
+1 504-525-0044

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean stay
Cons:
Plumbing issues
Dirty sheets
Parking costs

Categories

Cleanliness
7.13
Complaints about plumbing issues and dirty sheets impacting overall cleanliness.
Service
9.1
Staff was extremely friendly and helpful throughout the stay.
Location
9.14
Great location near the cruise port and city center.
Room Quality
7.59
Room issues reported, including uncomfortable beds and running fan.
Amenities
8.62
Amenities were generally appreciated, but some like the TV needed improvement.
Value for Money
8.08
Value perceived but with caveats due to parking costs.
Food and Beverage
8.63
No specific mention, assumed standard quality for this hotel tier.
Overall Experience
8.1
Mixed feelings due to some issues but overall enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:41

Property Description

Convenient Location
Located just one block from the Morial Convention Center, the Hilton Garden Inn New Orleans Convention Center offers easy access to top attractions within walking distance. Guests can explore the French Quarter, Royal Street shopping, and St. Charles Avenue Street Car line conveniently from the hotel.

Modern Amenities
Enjoy spacious rooms equipped with today's conveniences at the Hilton Garden Inn. Guests can relax by the rooftop swimming pool with stunning city views, dine at the on-site restaurant, and take advantage of in-room microwaves and refrigerators. A convenient on-site store adds to the comfort of your stay.

Comfort and Convenience
Experience the perfect blend of comfort and convenience during your stay at the Hilton Garden Convention Center. Book now to enjoy a memorable New Orleans getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

8.3
Based on 2173 reviews
Cleanliness: 7.13
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.1
T
Tekeara • couple • us
10
2026-09-04 • via Nuitee
V
VerNicMic • solo_traveller • us
9
2026-09-03 • via Nuitee
C
charlie • couple • us
10
Outstanding Performance
Pros:

Excellent

Cons:

Parking is too high.

2026-09-03 • via Nuitee
O
Oates • couple • us
8
Very nice hotel just be aware of where you park if you do not park at hotel.
Pros:

Very easy check in, and staff was nice. Room was comfy and clean! No bad smells, no dirty sheets, nice place.

Cons:

If possibly one day, if people go to the pool, don't allow them on the elevator if they are not dry. Some people I saw slipped in the elevator, and it leaves a bit of a smell. Please have recommendations for parking other than the hotel. You have to pay for parking everywhere of course, but one parking section was not very nice. They booted our car because they said if you leave the parking lot and come back in you have to pay again. The thing is I had an email saying I had a reservation start and end date and it was 24 hours. We were still in the middle of those 24 hours when the car got booted. Nowhere on the signs did it say that if you leave your spot and come back you have to pay again. Other than the parking, the hotel was worth the stay.

2026-09-02 • via Nuitee
G
Guillermo • extended_group • us
10
2026-09-01 • via Nuitee
E
Eugene • solo_traveller • us
8
Pros:

Bed and pool was amazing

Cons:

They never brought us anymore tissue after the first night

2026-09-01 • via Nuitee
R
Robert • couple • us
9
Great experience
Pros:

Staff was great, check in was great

Cons:

Nothing to complain about

2026-09-01 • via Nuitee
D
DeAdrea • family_with_children • us
10
Nice building and location is not to far from food and attractions
Pros:

Cleanliness very nice staff

Cons:

Pay to park

2026-09-01 • via Nuitee
S
Shekeria • couple • us
1
Pros:

Nothing at all

Cons:

Run down and old

2026-08-31 • via Nuitee
D
Danyal • family_with_children • us
10
My overall experience was exceptional. The staff greeted guess overtime we walked through the door.
Pros:

The location was neutral to the events I needed to attend.

Cons:

The daily rate to utilize valet parking at the hotel was too expensive.

2026-08-31 • via Nuitee
P
Patrick • family_with_children • us
7
Good
Pros:

Good environment nice staff

Cons:

Good environment but no soap, housekeeping did not service the room

2026-08-31 • via Nuitee
C
Christy • solo_traveller • us
1
2026-08-31 • via Nuitee
G
Gena • family_with_children • us
10
2026-08-31 • via Nuitee
S
Shauntyl_er • solo_traveller • us
4
Pros:

Cleanliness

Cons:

Bed was uncomfortable

2026-08-31 • via Nuitee
J
Jamal • solo_traveller • us
9
2026-08-30 • via Nuitee
R
Rianda • extended_group • gb
10
2026-08-26 • via Nuitee
H
heber abdiel • solo_traveller • mx
3
Pros:

La ubicación

Cons:

Me engañaron, fui para cambiar la reservación, por qué reserve mal el día y me quedé antes y dijieron que luego cancelaban ellos sin costo la otra reservación, aparte que nueva reservación que hice me la cobraron 3 veces. Más caro

2026-08-26 • via Nuitee
K
Kendall • couple • us
7
Pros:

Location was good and area was quiet.

2026-08-25 • via Nuitee
J
Jorri • solo_traveller • us
9
2026-08-25 • via Nuitee
T
TravQueen • solo_traveller • us
9
2026-08-24 • via Nuitee