Hilton Garden Inn New Orleans Convention Center

Hotels
Hilton Garden Inn
8.3 (1901 reviews)
1001 South Peters Street , New Orleans , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean stay
Cons:
Plumbing issues
Dirty sheets
Parking costs

Categories

Cleanliness
7.13
Complaints about plumbing issues and dirty sheets impacting overall cleanliness.
Service
9.1
Staff was extremely friendly and helpful throughout the stay.
Location
9.14
Great location near the cruise port and city center.
Room Quality
7.59
Room issues reported, including uncomfortable beds and running fan.
Amenities
8.62
Amenities were generally appreciated, but some like the TV needed improvement.
Value for Money
8.08
Value perceived but with caveats due to parking costs.
Food and Beverage
8.63
No specific mention, assumed standard quality for this hotel tier.
Overall Experience
8.1
Mixed feelings due to some issues but overall enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:41

Property Description

Convenient Location
Located just one block from the Morial Convention Center, the Hilton Garden Inn New Orleans Convention Center offers easy access to top attractions within walking distance. Guests can explore the French Quarter, Royal Street shopping, and St. Charles Avenue Street Car line conveniently from the hotel.

Modern Amenities
Enjoy spacious rooms equipped with today's conveniences at the Hilton Garden Inn. Guests can relax by the rooftop swimming pool with stunning city views, dine at the on-site restaurant, and take advantage of in-room microwaves and refrigerators. A convenient on-site store adds to the comfort of your stay.

Comfort and Convenience
Experience the perfect blend of comfort and convenience during your stay at the Hilton Garden Convention Center. Book now to enjoy a memorable New Orleans getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 47 per day.

Location

Guest Reviews

8.3
Based on 1901 reviews
Cleanliness: 7.13
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.1
C
Calle solo_traveller co
8
Agradable
Pros:

La comodidad de la habitación

Cons:

Recepción pequeña

2026-03-28 via Nuitee
A
Angotti family_with_children us
7
2026-03-28 via Nuitee
J
Judy solo_traveller us
10
2026-03-27 via Nuitee
S
stephen family_with_children us
10
2026-03-26 via Nuitee
N
Nicole couple us
10
2026-03-26 via Nuitee
H
Harris couple us
10
2026-03-26 via Nuitee
Q
quanika extended_group us
10
2026-03-25 via Nuitee
S
Sarah family_with_children ca
9
2026-03-24 via Nuitee
C
Cheryl solo_traveller us
1
2026-03-23 via Nuitee
I
Ida couple us
10
Pros:

Close to everything clean polite the people

2026-03-21 via Nuitee
C
Caitlin couple us
8
2026-03-20 via Nuitee
D
Dawn extended_group us
10
2026-03-19 via Nuitee
D
Dawn extended_group us
9
2026-03-19 via Nuitee
W
William couple us
10
Pros:

Rooms and the customer service.

Cons:

Wish more late check out was available.

2026-03-19 via Nuitee
C
carla couple us
10
Excellent place to stay I will book this for my next visit
Pros:

Everything was great the Manager Michael and the front desk clerk Nick was great I give both a 10

2026-03-17 via Nuitee
T
Tim couple us
10
It was a wonderful stay
Cons:

Staff was very helpful and professional

2026-03-17 via Nuitee
B
Bridgette couple us
10
Pros:

Everything was wonderful. Michael, Nick and Olivia were so hopeful to me. I will be coming back soon.
The room was clean and beautiful. Comfortable bed and beautiful view.

2026-03-17 via Nuitee
B
Brandon couple us
9
2026-03-17 via Nuitee
C
Christen couple us
10
Very professional staff. Very beautiful hotel in a great location with a great view. No complaints!
Pros:

I had a wonderful experience with Doy during our stay. He was incredibly helpful and took the time to thoroughly explain a Hilton deal that I ultimately decided to sign up for. His knowledge stood out, especially when he shared historical insights about the Chicago Hilton location, which added a unique and personal touch to the interaction.

Doy never made us feel rushed and truly dedicated his time to ensuring we had a great experience. That level of care made our trip to Louisiana feel even more special and personable.

In addition, our room was clean and offered a beautiful view, which made our stay even more enjoyable.

Thank you for such a great experience!

Cons:

I really could not complain other than if the hotel occupants could have a space for parking, With the setup, I can understand how that can be a challenge!

2026-03-17 via Nuitee
W
Wilson couple us
10
2026-03-17 via Nuitee