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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Minimarket on site
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Wheelchair accessible
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Outdoor pool - seasonal
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Vending machine - drinks
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Vending machine - snacks
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Salt-water pool
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Sun loungers or beach chairs
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Sun umbrellas
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and convenience at the Hampton Inn Gallatin. Each room features a flat-screen cable TV, free Wi-Fi, and the option for a spa bath. Upgrade to a room with a work desk for added luxury.
Top-Notch Amenities
Enjoy access to an outdoor pool, fitness center, and business center during your stay. Need to host a meeting? Take advantage of our meeting facilities. And don't worry about laundry - our on-site launderette has you covered.
Convenient Location
Located just 30 minutes from Opryland and less than 2 miles from Gallatin city center, our hotel offers easy access to both city attractions and natural beauty at Old Hickory Lake.
Book your stay at the Hampton Inn Gallatin for a perfect blend of comfort and convenience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Overall, my stay was acceptable, and there were several aspects of the hotel that I appreciated. The room was clean, the lighting was sufficient, and the shower had excellent water pressure with plenty of hot water. I also enjoyed the berry waffle option offered at breakfast. However, I wished there had been more fresh fruit choices available than just apples.
Most of the staff were friendly and courteous, with the exception of the interactions described below.
Overall, my stay was acceptable, but there were several issues that affected my experience.
I was disappointed that the only fruit offered at breakfast was apples. A greater variety of fresh fruit would have been appreciated.
I also felt uncomfortable when the housekeeping staff insisted that only one towel per person would be provided. The interaction made me feel as though there was an assumption that I might take extra towels or steal them, which was upsetting.
On Tuesday night around 10:00 p.m., the front desk clerk appeared visibly annoyed that he had to leave the dining area, where he was watching television, to open the front doors for my family and I a few times. A few minutes later, at approximately 10:05 p.m., he came to the pool area and rather abruptly informed our group of four adult women that we had to leave immediately because the pool was closed. While I understand the importance of enforcing pool hours, the interaction felt unnecessarily rude and could have been handled in a more courteous and customer-friendly manner.
Additionally, I noticed several large roach-like insects in the shrubbery and wood chips near the front entrance. While I understand these may have been outdoor insects, seeing them near the entrance was concerning and detracted from the overall impression of the property.
I hope this feedback is helpful and will be used to improve the guest experience. A friendlier approach to customer service, along with attention to these concerns, would make future stays much more enjoyable.
The location was good. The breakfast was good. The staff were very friendly.
The bed was horrible! Neither of us slept good at all. We were supposed to stay 2 nights, but after the first night and the horrible bed, we decided to leave early. The elevators had a bad smell.
The staff was very friendly. Very clean.
The location is close to family we came to visit.
The towels had a sour smell to them. Didn't smell clean
The friendly and very accommodating staff.
Worst breakfast.
Easy to get to. Close to restaurants
Our room was not very clean. Had stains on the walls and carpet. The bed frame had quite a few scuffs and scrapes. We stayed at this location a week before and our room was much nicer and was cheaper.
Comfortable and clean
A lot of noise at might with people slamming doors
Excellent service, from the manager to housekeeping and the free breakfast!
It was clean. Their hospitality was real nice. The rooms was nice clean. An we was around a lot of places to go too.
Breakfast & staff was great, hot, very clean & maintained.
All staff was very nice, polite, & took care if any questions.
Facility was clean ,staff was always busy checking everything.
Very pleased with house keeping never had to ask for anything.
Rates could have been little better on multiple night stays.
Wi-fi not the best.
Wifi was little to none in the room
The location was great. Rooms were to my satisfaction as far as cleanliness and appearance. The staff was pleasant and helpful
No complaints
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