Novotel Sao Paulo Center Norte

Hotels
•
Novotel
8.4 (2506 reviews)
Avenida Zaki Narchi 500 , Sao Paulo , br

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good service
Spacious rooms
Great location
Cons:
High prices
Cleanliness issues
Limited food options

Categories

Cleanliness
7.61
Some reviewers mentioned issues with cleanliness and old installations.
Service
9.58
Many reviews praise the professional and attentive staff across all sectors.
Location
9.62
Location is frequently highlighted as strategic with safe access to nearby attractions.
Room Quality
8.07
Rooms are spacious but some guests experienced issues with specific rooms.
Amenities
9.1
Highlighted amenities include a good gym, pool, and sauna, but some extra features were lacking.
Value for Money
7.06
Many reviews mentioned high prices, especially concerning included services.
Food and Beverage
7.11
Feedback indicates limited variety and quality issues with breakfast and restaurant service.
Overall Experience
9.08
Overall sentiment is positive, with several excellent stays, despite some challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:10

Property Description

Swim, Dine, Relax

Located conveniently between Expo Center Norte and Anhembi Convention Centres, Novotel Center Norte offers a range of amenities to make your stay memorable.

Luxurious Rooms and Dining

All rooms are equipped with cable TV, internet access, and a separate work area. Indulge in delicious pizzas at the Gourmet Bar or savor oriental cuisine at Kita Sushi Bar.

Fitness and Fun for All

Stay active at the fitness centre, unwind in the relaxation area with a sauna, or let the kids enjoy the playroom. With its proximity to key attractions and the airport, Novotel Center Norte is the perfect choice for your next stay.

Book now to experience the perfect blend of comfort and convenience at Novotel Center Norte!

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 40 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 2506 reviews
Cleanliness: 7.61
Service: 9.58
Location: 9.62
Room Quality: 8.07
Amenities: 9.1
Value for Money: 7.06
Food and Beverage: 7.11
Overall Experience: 9.08
M
Marcelo • couple • br
3
Decepcionante!!!
Pros:

Somente da Cama

Cons:

Praticamente tudo:
Café da manhã péssimo.
Hotel velho, mal cuidado.
Fui enganado pelo anuncio de 4 estrelas e fotos cuidadas com inteligência artificial.
No máximo 3 estrelas.

2026-06-04 • via Nuitee
M
Marcelo • solo_traveller • br
3
Decepcionante!!!!
Pros:

Somente da cama

Cons:

Café horrível, hotel velho. Hotel 3 estrelas com preço absurdo.

2026-06-04 • via Nuitee
S
Sousa • couple • br
2
2026-06-04 • via Nuitee
D
Douglas • extended_group • br
6
Cons:

Limpeza nos banheiros e quartos. E café da manhã não funcionou a máquina de café.

2026-06-03 • via Nuitee
B
Barreto do Nascimento • extended_group • br
4
Poderia ser melhor
Cons:

Não gostei da recepção da equipe que no contato inicial custou achar nossa reserva. Depois o controle da TV não estava funcionando. Pedimos a troca e nosso pedido não foi atendido.

2026-06-03 • via Nuitee
J
Jose Roberto • solo_traveller • br
10
2026-06-03 • via Nuitee
F
Franklin Alves • family_with_children • br
10
Pros:

Conforto e bom atendimento

Cons:

Demora no checkin

2026-06-02 • via Nuitee
A
Amanda Rafaela • solo_traveller • br
10
Segurança
Pros:

Quarto simples e bastante confortável e seguro

2026-06-02 • via Nuitee
J
Juliana • couple • br
8
2026-06-02 • via Nuitee
V
Valdirene • couple • br
7
Local bem localizado, porém com falhas no atendimento e no conforto.
Pros:

A realização do evento em um local bem localizado foi um ponto bastante positivo, proporcionando maior praticidade e conforto aos participantes.

Cons:

Não me senti bem recepcionada durante a estadia, pois recebi poucas informações e orientações. Além disso, o colchão apresentava desgaste significativo na espuma, formando uma depressão ao deitar, o que comprometeu o conforto e a qualidade do descanso. Em razão disso, acordei com muitas dores e desconforto.

2026-06-01 • via Nuitee
P
Patricia Trevizani • extended_group • br
7
Pros:

Muito bem localizado para quem vai ao expo center norte, é possível até ir a pé por dentro dos estacionamentos do hotel e do shopping.

Cons:

Tivemos um problema com limpeza do banheiro (a recepção solucionou prontamente nos trocando de quarto) e no dia seguinte tivemos outro problema com o chuveiro.

2026-06-01 • via Nuitee
M
Marcio • couple • br
10
2026-06-01 • via Nuitee
V
Vicente • family_with_children • br
9
2026-05-31 • via Nuitee
A
ANTONIO MARCOS • couple • br
8
Satisfatória
Pros:

Um bom hotel.

Cons:

A troca da limpeza

2026-05-31 • via Nuitee
E
Erika Luci Pires De • solo_traveller • br
9
Pros:

Da hospedagem e organização

Cons:

O banheiro tinha uns cabelos grudados na parede. A limpeza deixou a desejar. E a comida. O restaurante japonês estava com peixe estragado. I felizmente.

2026-05-31 • via Nuitee
A
Andre De Paula • solo_traveller • br
8
Cons:

A recepção estava muito de mal humor

2026-05-31 • via Nuitee
F
FLAVIO • couple • br
10
2026-05-30 • via Nuitee
R
ragazzo bianchi • solo_traveller • br
10
Pros:

Hotel com excelente atendimento. Limpeza, facilidade na participação do evento.

2026-05-30 • via Nuitee
F
Furuta • extended_group • br
10
2026-05-30 • via Nuitee
I
Ivana • solo_traveller • br
10
Pros:

Tudo!! O hotel é lindo, limpo, confortável e os funcionários são uma simpatia! O café é perfeito! Adorei!!

Cons:

Não tenho queixas!!

2026-05-30 • via Nuitee