Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Clean rooms
Cons:
Issues with cleanliness
Older room conditions
Inconsistent room access

Categories

Cleanliness
7.81
Some negative comments regarding cleanliness and specific issues with hair and dirt in the room.
Service
9.28
Multiple reviews highlight friendly and helpful staff.
Location
9.32
Frequently praised for its central location and accessibility.
Room Quality
7.77
Reviews mention that some rooms are old and in need of updating.
Amenities
8.3
Good amenities like the heated pool and breakfast are positively noted.
Value for Money
8.76
Generally viewed as worth the price paid, especially with included breakfast.
Food and Beverage
8.81
Breakfast received positive feedback.
Overall Experience
8.78
Overall satisfaction with various aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:14

Property Description

Indulge in Relaxation:
Unwind in our indoor pool and stay connected with complimentary WiFi during your stay at Country Inn & Suites by Radisson, Helen, GA.

Convenience at Your Fingertips:
Enjoy modern amenities such as a flat-screen TV, microwave, refrigerator, and coffee facilities in every room. Benefit from a 24-hour front desk, express check-in/out, fitness center, and library on-site for a seamless experience.

Explore Helen's Charm:
Located just minutes away from Chattahoochee River, Black Forest Bear Park, and Alpine Mini Golf, our hotel offers the perfect base to explore the beauty of Helen, Georgia. Book now for an unforgettable stay!

Important information:

Please note the guest's credit card will be pre-authorized on the morning of the guest's arrival.

Guests must be 21 years of age or older to check in at the property.

Do not allow emotional support or pets of any kind.

Our pool is back open and we have full hot breakfast.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 2248 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.78
S
Steve • couple • us
1
Cons:

HOTEL WAS CLOSED! FLOODING. WE WERE NEVER GIVEN AN EMAIL UPDATE. HAD TO SCRAMBLE TO GET A HOTEL ROOM ELSEWHERE.

2026-06-29 • via Nuitee
R
Rhonda • couple • us
1
Pros:

Did not get the chance to stay, my room was canceled due to the facility being shut down. I found it on the day of first stay.

2026-06-22 • via Nuitee
S
Susan • solo_traveller • us
8
2026-06-18 • via Nuitee
D
Daniel • family_with_children • us
1
2026-06-16 • via Nuitee
B
Barbara • extended_group • us
1
We didn't get to go to Helen and we were very disappointed.
Pros:

They canceled my stay . They said they were flooded out! Didn't help me get another hotel.

Cons:

They didn't offer me any kind of free stay because I had to make other arrangements. I was very disappointed with they way they handled the situation.

2026-06-10 • via Nuitee
V
Virginia • solo_traveller • us
1
Pros:

Hotel was closed so didn't get to stay.

Cons:

I didn't like that we didn't get any warning from hotel or Booking.com that the hotel had flooding damage and was closed.

2026-06-08 • via Nuitee
B
Bonnie • couple • us
10
Everything was wonderful!
Pros:

I really liked being close to everything. Everything was clean and very comfortable and the people were super friendly!

Cons:

N/A

2026-05-29 • via Nuitee
L
larry • solo_traveller • us
1
Cons:

Hotel was closed due to remodling and no one let us know when we booked it. Booking never notified us nor the hotel. We get to helen and no place to stay so we had to cancle our trip .

2026-05-28 • via Nuitee
E
Elizabeth • solo_traveller • us
8
2026-05-27 • via Nuitee
S
Shirley • solo_traveller • us
2
Cons:

It flooded and we had to leave and they said they would give our money back and didn't

2026-05-26 • via Nuitee
M
Mark • solo_traveller • us
9
2026-05-23 • via Nuitee
N
Nicola • solo_traveller • gb
1
Pros:

Nothing. It was closed.

Cons:

Everything. It was closed.

2026-05-20 • via Nuitee
K
Kayla • solo_traveller • us
1
Cons:

We found at upon arrival- ( made reservation weeks ahead of time) that the hotel was closed to for renovations!!

2026-05-19 • via Nuitee
R
Rush • couple • us
1
Cons:

The hotel was closed for renovation when we arrived after having prepaid for our stay.

2026-05-19 • via Nuitee
T
Thrasher • solo_traveller • us
1
Pros:

Nothing, wasn't anyone to check is in.

Cons:

We never got to stay. Rang the bell to get checked in for over 30 minutes

2026-05-15 • via Nuitee
C
Carol • couple • gb
1
No acces to hotel
Pros:

Unfortunately arrived and couldn't access hotel as closed due to building works but no-one told us.

Cons:

Not being informed hotel closed

2026-05-14 • via Nuitee
G
Gerner • solo_traveller • us
1
Cons:

Heard from the couple that we were meeting there two days before heading there that they received a call canceling the reservation due to the hotel shut down till Msy 4th. I called the hotel but they would not answer the phone. So I sent a message, they finally replied and said we are closed and if they had a phone number they would had called me. So why didn't they see it was through you and contacted you to get in touch with me! Very poor business ethics!

2026-05-14 • via Nuitee
M
Misty • solo_traveller • us
10
2026-05-10 • via Nuitee
A
Alex • family_with_children • us
1
Pros:

Nothing, my reservation was canceled.

Cons:

The hotel was shut down, reservation was cancelled, booking did not let me know.

2026-05-07 • via Nuitee
C
Charis • solo_traveller • ph
7
2026-05-04 • via Nuitee