Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Clean rooms
Cons:
Issues with cleanliness
Older room conditions
Inconsistent room access

Categories

Cleanliness
7.81
Some negative comments regarding cleanliness and specific issues with hair and dirt in the room.
Service
9.28
Multiple reviews highlight friendly and helpful staff.
Location
9.32
Frequently praised for its central location and accessibility.
Room Quality
7.77
Reviews mention that some rooms are old and in need of updating.
Amenities
8.3
Good amenities like the heated pool and breakfast are positively noted.
Value for Money
8.76
Generally viewed as worth the price paid, especially with included breakfast.
Food and Beverage
8.81
Breakfast received positive feedback.
Overall Experience
8.78
Overall satisfaction with various aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:14

Property Description

Indulge in Relaxation:
Unwind in our indoor pool and stay connected with complimentary WiFi during your stay at Country Inn & Suites by Radisson, Helen, GA.

Convenience at Your Fingertips:
Enjoy modern amenities such as a flat-screen TV, microwave, refrigerator, and coffee facilities in every room. Benefit from a 24-hour front desk, express check-in/out, fitness center, and library on-site for a seamless experience.

Explore Helen's Charm:
Located just minutes away from Chattahoochee River, Black Forest Bear Park, and Alpine Mini Golf, our hotel offers the perfect base to explore the beauty of Helen, Georgia. Book now for an unforgettable stay!

Important information:

Please note the guest's credit card will be pre-authorized on the morning of the guest's arrival.

Guests must be 21 years of age or older to check in at the property.

Do not allow emotional support or pets of any kind.

Our pool is back open and we have full hot breakfast.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 2142 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.78
C
Carla family_with_children us
9
Pros:

The room was nice and the staff where great.

Cons:

The hot tub is showing its age

2026-03-21 via Nuitee
D
Daniel family_with_children us
6
2026-03-21 via Nuitee
R
Robert solo_traveller us
2
Pros:

Breakfast was adequate

Cons:

Two tv set in room neither worked properly, dead bugs in bedroom ceiling fixture, strings left in carpet, no shampoo in shower , reserved two queen room given a king , generally was NOT a Radison standard facility

2026-03-21 via Nuitee
S
STACY family_with_children us
9
2026-03-19 via Nuitee
G
Grayson family_with_children us
10
Pros:

The staff was pleasant and my son loved the indoor pool. We loved how convenient it was to everything. The beds were hard but fine for our 1 night stay.

2026-03-19 via Nuitee
S
SUJEY family_with_children us
9
Pros:

The rooms were clean, comfortable, and had all the amenities we needed. Breakfast was good, and the location was excellent—near restaurants and shops in Helen.

Cons:

The interior rooms were clean and tidy, the hallway and stair carpet was disgusting (very dirty).

2026-03-19 via Nuitee
A
allen family_with_children us
8
2026-03-18 via Nuitee
M
Michael family_with_children us
8
2026-03-16 via Nuitee
K
Kerriann family_with_children us
10
2026-03-16 via Nuitee
R
Richele couple us
10
2026-03-15 via Nuitee
B
Bowden family_with_children us
10
2026-03-14 via Nuitee
B
Bowden solo_traveller us
10
2026-03-14 via Nuitee
T
Trina couple us
10
Overall experience was great
Pros:

The room was nice and comfortable. the staff tht checked us in was 10/10. She upgraded our room to give us a bottom floor room

Cons:

The shower could have been cleaner

2026-03-14 via Nuitee
G
Glenn family_with_children us
10
2026-03-13 via Nuitee
S
Stephanie family_with_children us
7
Pros:

Cute town

Cons:

Older

2026-03-09 via Nuitee
S
Steve couple us
2
2026-03-08 via Nuitee
B
Baker family_with_children us
10
Pros:

Everything

2026-03-05 via Nuitee
R
Ron family_with_children us
2
This place is too old to be still in business
Pros:

Close to downtown.

Cons:

The room i got the windows weren't clean, the bathroom door wouldn't close. I took a shower and the wash cloths had strings of someone else's hair in them. Breakfast was powdered eggs that tasted like my old military days, which i wouldn't feed a homeless person and precooked, soggy sausage tasted like hot dogs cooked in old water. The exercise bike was also broken and the ceiling in the bathroom were peeling.

2026-03-02 via Nuitee
D
Deborah family_with_children us
9
2026-03-02 via Nuitee
S
Stephanie family_with_children us
9
2026-03-02 via Nuitee