Fairfield Inn & Suites Hartford Manchester

Hotels
•
Fairfield Inn
8 (302 reviews)
121 Pavilions Drive , Manchester , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Bed comfort problems

Categories

Cleanliness
6.96
Cleanliness concerns mentioned, including found items in rooms.
Service
8.93
Staff was frequently noted as friendly and helpful.
Location
8.47
Convenient location according to multiple reviews.
Room Quality
7.42
Rooms noted for size but some comfort issues mentioned.
Amenities
7.95
Amenities were decent, with a nice pool and breakfast.
Value for Money
8.41
Value noted as decent based on overall satisfaction.
Food and Beverage
7.96
Breakfast was well-rated, with good choices.
Overall Experience
7.93
Generally positive experience despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:28

Property Description

Convenient Location
Located next to Buckland Hills Mall and a short drive from downtown Hartford, the Fairfield Inn & Suites Hartford Manchester offers a prime location for both leisure and business travelers.

Modern Amenities
From the 37-inch flat-screen TVs and iPod docking stations in the rooms to the indoor swimming pool, hot tub, and well-equipped gym, this hotel ensures guests have everything they need for a comfortable and enjoyable stay.

Nearby Attractions
With popular restaurants within walking distance, proximity to the University of Connecticut, the Connecticut Convention Center, and the Promenade Shops at Evergreen Walk, guests can easily explore the best of what Manchester has to offer.

Book your stay at Fairfield Inn & Suites Hartford Manchester for a perfect blend of convenience and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 302 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
J
Johansson • family_with_children • se
9
2026-02-12 • via Nuitee
M
Michelle • family_with_children • us
10
2026-01-30 • via Nuitee
J
Jeanne • family_with_children • us
8
2026-01-20 • via Nuitee
M
Melanie • extended_group • us
1
We left early because of how terrible the experience was.
Pros:

It was awful

Cons:

It was under renovation and smelled awful and was completely outdated and falsely advertised

2026-01-20 • via Nuitee
A
Amy • family_with_children • us
10
Will definitely stay here again
Pros:

Very helpful and happy staff. Very pleased!

2026-01-19 • via Nuitee
D
David • solo_traveller • us
2
Very dissatisfied
Pros:

Breakfast was fine

Cons:

Manager very condescending.

2026-01-19 • via Nuitee
J
Jenna • couple • us
2
Horrible.
Pros:

The bed was comfortable.

Cons:

As soon as we walked in the room from hours of driving it reaked like someone who previously stayed in our room left a wet chlorine, soaked clothes item somewhere in the room.

Every time you walked in the room the smell would hit you right in the face. Then we noticed it was worst in our room but the whole 3rd floor smelt like it.

We then booked this hotel over others due to the pictures having a nice pool AND A HOTTUB. When we arrived we saw no hottub and the pool was maybe 40ft in length and 4 feet deep the most. The water in the pool was not heated but cold.
We didn’t even bother going in the pool.

I have pictures of the room having ceiling damage due to water and moisture in the bathroom.
There was 2 spots in the room next to the bed and sofa on the rug that looked like dried semen.
The bed was covered in stains. The tv color was horrible and there was no way to fix it because you didn’t have access to settings.
The free breakfast was not that good the waffle batter was so thin the waffle would get stuck in the waffle maker.
They didn’t have everything out for a variety of many things either sausage, one day or bacon the other day never both.
Every night I was there, there would be men in the breakfast room drinking liquor (makers mark) being loud at 11+pm

The staff was friendly and helpful.
The hotel itself was horrible and I wish I wasn’t so tired from traveling that I should have made it a big deal and asked for a refund so I could go next door to the other hotel that looked up to par.

2026-01-19 • via Nuitee
M
Manuela • family_with_children • de
9
2026-01-19 • via Nuitee
M
Michael • couple • us
10
Pros:

Breakfast was good with nice range of choices and well stocked.

2026-01-19 • via Nuitee
A
Amy • solo_traveller • us
7
Pros:

Tammy was so incredible, and ran that kitchen like a pro!!! The dining room was so clean, and options were amazing!! She had such a wonderful, positive outlook, in a fast pace environment. She really has wonderful customer service skills, and very personable!!!
The room was very welcoming, and the housekeeping team were amazing, and so courteous.

Cons:

I wasn’t so happy with one person having to run the entire kitchen, food, prep, cleaning everything, at the same time, for so many customers. The only negative thing I will say about the room, is that the tub, looked like it had a price of something stuck to it. I do believe that is because there are only a couple of house keepers cleaning all the rooms. Otherwise, it was impeccable.

2026-01-19 • via Nuitee
J
Jill • couple • us
10
our room was the best room we have had in our 40 years traveling to and from Maine
Pros:

The food was great, great selection, very clean serving area, was always being checked and restocked.

Cons:

wish it had ice tea

2026-01-19 • via Nuitee
C
Caitryn • family_with_children • us
10
2026-01-12 • via Nuitee
M
Michelle • family_with_children • us
9
Quiet
Pros:

The rooms were very clean. The staff at the desk were helpful.

2026-01-11 • via Nuitee
E
esmeralda • couple • us
8
2026-01-03 • via Nuitee
T
Toris • couple • us
10
2025-12-24 • via Nuitee
E
Edward • couple • us
9
2025-12-09 • via Nuitee
S
Suzanne • family_with_children • us
8
2025-12-05 • via Nuitee
M
Melissa • family_with_children • us
8
Clean, comfortable, and a decent value
Pros:

Convenient location, pool was nice, breakfast was great and staff was fabulous

Cons:

One bed was less comfortable than the other

2025-12-03 • via Nuitee
S
STEFANO • family_with_children • it
1
2025-12-03 • via Nuitee
J
Julius J • family_with_children • us
10
Pros:

Everything was Great 👍🏾

2025-11-16 • via Nuitee