Residence Inn Louisville Northeast

Hotels
Residence Inn
8.6 (247 reviews)
3500 Springhurst Commons Drive , Louisville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Cleanliness issues
Need for room updates

Categories

Cleanliness
7.31
Some issues noted with cleanliness, including a mention of roaches and spoiled food.
Service
9.28
Staff was described as amazing, friendly, and accommodating.
Location
9.32
Conveniently located near shops and restaurants.
Room Quality
8.27
Rooms were clean and spacious but some updates needed for furniture.
Amenities
8.8
Breakfast was appreciated although some room amenities were noted as older.
Value for Money
8.26
Some reviews expressed that the hotel did not meet expectations in comparison to booking descriptions.
Food and Beverage
8.81
Breakfast received positive mentions.
Overall Experience
8.78
Overall a positive experience with significant highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:47

Property Description

Suite Living
Featuring spacious suites with full kitchens and living rooms, our hotel provides the comfort and convenience of a home away from home. Enjoy free Wi-Fi, cable TV, and ironing facilities in every suite, ensuring a relaxing stay.

Recreational Delights
Stay active during your visit with our sports court offering basketball, tennis, and volleyball, or take a refreshing swim in our indoor pool. Keep up with your fitness routine at our gym or catch up on work at the business center, catering to all your needs.

Nearby Attractions
Conveniently located near E.P. Tom Sawyer State Park and various attractions, including the Kentucky Fair and Exposition Center, Bluegrass Boardwalk Amusement Park, and the Louisville Zoo, our hotel is the perfect choice for your next getaway.

Book your stay at Residence Inn Louisville Northeast now and experience comfort, convenience, and excellent service.

Important information:

Property is under renovation from now until the end of November 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Thu, Feb 12, 2026 until Mon, Aug 31, 2026
Fitness center is closed from 2026-08-31 until 2026-02-12

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 247 reviews
Cleanliness: 7.31
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.78
S
Sarah family_with_children us
10
2026-03-30 via Nuitee
L
Lynne extended_group us
8
2026-03-27 via Nuitee
J
Jeffery family_with_children us
7
Pros:

Great value nice staff facility was clean.

Cons:

They're going through a remodel , no access to work equipment or pool.

2026-03-23 via Nuitee
S
Sandford couple us
9
2026-03-20 via Nuitee
L
LaDaysha family_with_children us
7
2026-01-19 via Nuitee
C
Chandler family_with_children us
9
Wonderful location & great sized room for our trip.
Pros:

Great location! Close to all kinds of food options and shops.

Cons:

Nothing to share.

2026-01-15 via Nuitee
M
Megan couple us
10
2026-01-15 via Nuitee
B
Beth family_with_children us
10
Lots of special amenities
Pros:

The only reason that I chose here was the proximity to the Tesla chargers. They should promote that in their marketing.
Loved the spacious room. Very clean.

Cons:

The tv remote did not work. Tried new batteries and still did not work. Had to use the manual buttons. For a beautiful facility with many amenities this was such a basic thing to overlook. And yet was an irritating part f my stay.

2026-01-04 via Nuitee
A
A1628CAvalerieb Family
10
Amazing Holiday Stay
Pros:

Antonio at the front desk was amazing! Extremely friendly and polite to my parents during their stay. He was very accommodating on both stays during the holidays! Residence Inn North would be my first choice! Also Debbie who does the breakfast was soo friendly!
It’s so convenient to everything especially shopping!

2025-12-29 via Tripadvisor
C
Carpenter family_with_children us
2
Pros:

Location

Cons:

Changed price booked on booking.com
Needs renovation/updating

2025-12-24 via Nuitee
J
Justin extended_group us
1
2025-10-24 via Nuitee
D
Danielle family_with_children us
10
Amazing experience at Residence Inn
Pros:

The room was very clean and spacious. It was quiet even though there was a bunch of people coming in late from louder than life. The front desk greeted us every single time. The hotel was also very close to shops and restaurants, we were able to walk there instead of getting back in the car.

Cons:

I liked everything.

2025-10-20 via Nuitee
C
Christopher solo_traveller us
9
Clean and great location
Pros:

Property was clean and updated

Cons:

Everything was nice

2025-10-13 via Nuitee
S
Stephanie
8
Pros:

Staff was great and super friendly. Room and hotel was clean. Breakfast was pretty good. Only complaint is the beds could be updates. They were pretty hard.

2025-09-22 via Nuitee
J
James partner
10
Pros:

Big suite

2025-09-01 via Nuitee
B
Benjamin family_with_children us
10
2025-08-02 via Nuitee
J
Jaime family_with_children us
1
Do not stay here
Pros:

Nothing

Cons:

They had roaches and spoiled food

2025-07-29 via Nuitee
R
Rheanah family_with_children
8
Pros:

The only thing I didn’t like was the chairs, couch and tv’s could have been updated. Leather was old, fabrics on the couch was worn and tv’s were small.

2025-07-27 via Nuitee
V
Verified traveler family
6
Pros:

It was an average hotel. I went through cheap check and it made it sound like it was like this beautiful beautiful place. It was all right, but it wasn’t that big in the apartment or excuse me. The hotel was a lot smaller than what the picture show. But the people at the front desk were really

2025-07-15 via Nuitee
S
Stephen
6
Pros:

It was good

2025-07-15 via Nuitee